# Open Social Reviews **Vendor:** Open Social **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Open Social We provide a flexible Community Experience Platform (CXP) to build and manage online communities and platforms. We excel in mission-critical platforms for mission-driven clients, such as the United Nations, IATA, Greenpeace, the European Commission, the World Bank, WAGGGS, Scouts, Lego Foundation and many more. Build on open-source frameworks such as Drupal and GraphQL our platform is easy to integrate into your existing eco-system while we maintain the highest standards for user privacy and organizational security. Our CXP products exists ao of a Community Management System (CMS), Cloud Platform, Engagement Automation and AI-driven knowledge management. In addition we offer professional services for custom development, integrations, data migration and excellent support. We are ISO 27001 certified and GDPR approved by the European Commission. Feel free to reach out for a demo of our platform and insights how we can support you and your organization to build a thriving online community. \*What is a CXP?\* Our Community Experience Platform (CXP) is a comprehensive software solution designed to elevate the way organizations manage and engage with their communities. Unlike traditional community software, a CXP goes beyond basic functions to offer a holistic approach to platform building and member engagement. It integrates multiple products, such as a Community Management System (CMS), Engagement Automation, Gaia AI, and more, into a unified platform. The goal of our CXP is to deliver an exceptional and delightful user experience. ## Open Social Pros & Cons **What users like:** - Users find Open Social to be a **robust platform** for creating social pages tailored to various purposes. (1 reviews) ## Open Social Reviews ### 1. An OPEN, flexible Community Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ullrich N. | Unternehmensinhaber, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Open Social?** Open Social positions its product of the same name as a “flexible Community Experience Platform” (CXP). The approach is divided into two parts. On the one hand, there are the core functions of Open Social, which is developed as an open source project under the responsibility of Open Social itself, with the support of the Drupal community and partners. On the other hand, Open Social offers additional “enterprise functions” for a fee. The great advantage of this solution approach is that individual functions/experiences for a specific customer request can be easily integrated into the community. We ourselves (crowd-creation GmbH) have been successfully using Open Social as a platform for market research communities for 6 years. We use the Open Source core functions and add individual functions/experiences developed by us. **What do you dislike about Open Social?** I can't point out any downsides of Open Social, which can't be solved based on the Open Source nature. **What problems is Open Social solving and how is that benefiting you?** We build long term market research communities based on Open Social, tailored to the special needs of our customers. **Official Response from Taco Potze:** > Thank you Ullrich for your kind words and being part of our community from the start! ### 2. Open social **Rating:** 5.0/5.0 stars **Reviewed by:** Ayush M. | Order manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Open Social?** Open social is the best platform to make social page for different purposes **What do you dislike about Open Social?** Sometimes spending to much time in social media might be effecte on social bulling. **What problems is Open Social solving and how is that benefiting you?** It solve to be communicated for different point of view and solutions openly - [View Open Social pricing details and edition comparison](https://www.g2.com/products/open-social/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+11%3A20%3A59+-0500&secure%5Bsession_id%5D=30cce2aa-1e1e-42a1-8aac-ce8195194608&secure%5Btoken%5D=f8f534b80b4859a36c086265d33416370a428879cc61fe3f7e23ba3b3f79d079&format=llm_user) ## Open Social Features **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Open Social Alternatives - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,056 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (673 reviews)