--- title: onPhase Reviews meta_title: 'onPhase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 89 reviews by the users' company size, role or industry to find out how onPhase works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 89 scale: '5' date_modified: '2026-07-15' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # onPhase Reviews **Vendor:** onPhase **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 89 ## About onPhase onPhase is a modern AP and Payments automation platform designed for the office of the CFO. Unlike traditional AP tools that stop at invoice approvals, onPhase is a true end-to-end platform. From data capture to payment and everything in between, AP and AR teams are able to gain better insights to approvals and their bottomline. onPhase's robust AI learns on its own, with no complex training required. It quickly captures and processes financial data, while a human-in-the-loop review ensures every detail is accurate before it reaches your team. This powerful combination gives you speed, precision, and peace of mind with up to 98% accuracy. onPhase is built for finance teams that want more than automation. It helps eliminate repetitive tasks, reduce risk, and gain real-time visibility into cash flow. And because payments are fully integrated, you can go from invoice to settlement without jumping between systems. With built-in document management and customizable online forms, finance teams can simplify vendor onboarding, streamline internal requests, and keep records organized—all from one platform. No scattered files, no messy email threads, no extra tools to manage. Whether your team is scaling fast or just ready to stop chasing paper, onPhase gives you the flexibility to work smarter, not harder. It is automation made for real finance teams, built to grow with your business and keep everything moving forward. ## onPhase Pros & Cons **What users like:** - Users value the **ease of use** of onPhase, enhancing document management and streamlining workflows effortlessly. (21 reviews) - Users commend the **responsive customer support** of OnPhase, always ready to assist and enhance user experience. (8 reviews) - Users value the **time-saving** features of onPhase, enabling efficient invoice processing and improved productivity. (8 reviews) - Users value the **easy navigation** of OnPhase, enjoying a straightforward and intuitive user experience. (7 reviews) - Users appreciate the **efficiency** of onPhase, enabling faster processing with fewer resources while maintaining quality. (7 reviews) - Users appreciate the **automation of document workflows** in Docuphase, significantly enhancing efficiency and collaboration. (6 reviews) - Intuitive (6 reviews) - Easy Setup (5 reviews) - Paperless Process (4 reviews) - Customer Satisfaction (3 reviews) **What users dislike:** - Users struggle with **complex workflow issues** , often requiring IT intervention instead of utilizing the intended low-code features. (4 reviews) - Users face a **steep learning curve** due to site errors and insufficient training for new users. (3 reviews) - Users find the **absence of key features** like duplicate detection and note addition quite limiting for invoice management. (3 reviews) - Users experience **project delays** with onPhase, leading to longer timelines and slow communication from project managers. (3 reviews) - Users face challenges with **complicated reporting** and often rely on IT for complex workflows due to limitations. (2 reviews) - Users face **lack of guidance** , requiring IT for complex workflows and experiencing site errors and inadequate training. (2 reviews) - PO System Issues (2 reviews) - Connectivity Issues (1 reviews) - Deletion Difficulty (1 reviews) - Integration Issues (1 reviews) ## onPhase Reviews ### 1. We love Docuphase! **Rating:** 5.0/5.0 stars **Reviewed by:** Terri W. | AP Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about onPhase?** Docuphase electronically 3 way matches our invoices and is very reliable. **What do you dislike about onPhase?** I don't have any downsides for DocuPhase. **What problems is onPhase solving and how is that benefiting you?** 3 way match, eliminates manual entry ### 2. Invoiceworks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about onPhase?** We use Invoiceworks all the time and I like the ability to highlight and download numerous invoices at once. **What do you dislike about onPhase?** Some data fields are not transferred in the interface to our financial package. **What problems is onPhase solving and how is that benefiting you?** pulling invoices ### 3. Fantastic Automation tools - Payment Partner Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Andrea B. | Director of Corporate Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about onPhase?** Invoice capture and work flow automation **What do you dislike about onPhase?** payment partner can't handle complexity. **What problems is onPhase solving and how is that benefiting you?** invoice capture and work flow automation ### 4. Pleased so far **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about onPhase?** Streamlines procedures when multiple operations and authorizations are required and the cloud storage. **What do you dislike about onPhase?** The amount of personal time it takes to build a form and workflow. It's frustrating to have to take time away from other tasks to do so. **What problems is onPhase solving and how is that benefiting you?** Stores documents in one place for multiple users to access. ### 5. DocuPhase has helped our Business grow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about onPhase?** The ease of use in Docuphase has made our team process disbursements in a quick manner. This is a high volume process and we are sumbitting requests for funds every day. Moreover, Docuphase has the ability for a client portal, meaning that our clients can submit disbursement requests through that and it really helps with our workload, instead of scanning files manually. Another thing that is helping our business is the capability for record storing. Everything gets scanned quickly and goes into the right record with a barcode, which is something that was easily implemented by our IT team to integrate with our processing teams. Whenever there are issues, the DocuPhase customer support team is available to sort the things out. Thank you, Docuphase! **What do you dislike about onPhase?** I would not change a thing and can't think of any improvement areas. **What problems is onPhase solving and how is that benefiting you?** The AP automation for bill processing and requests for funds are all integrated in DocuPhase. And record storing ### 6. Automation & DocuPhase are interrelated terms in our Claims department since 2018 **Rating:** 5.0/5.0 stars **Reviewed by:** Harsha K. | Sr SharePoint Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** Comfort, ease and flexibility with the process of creating Applications Convenience and flexibility with creating UDLs (User Defined lists). How tightly DocuPhase integrated with Scandox, Xtracting & other inbuilt services. DocuPhase support team they are the best to respond quickly. **What do you dislike about onPhase?** It would be better to have more advanced free training videos for Forms & Workflow implementations. Specific font styles in Signature stampings are not supported, and if we want to add new techniques, we have to wait until the next release/at least one year. **What problems is onPhase solving and how is that benefiting you?** Scanning our Claims, PR, and Credentialing papers and storing them in a digitalized way helps the business in a more effective way to track and proceed. ### 7. The experiance with Docuphase has been very positive every step of the way **Rating:** 5.0/5.0 stars **Reviewed by:** Gary W. M. | IT Software Manager / Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about onPhase?** I would have to say the automation / capture of the documents **What do you dislike about onPhase?** there is still some learning that it takes for the system to recognize certain invoices. **What problems is onPhase solving and how is that benefiting you?** it is speeding up the approval process and therefore the AP process. ### 8. Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Monquita R. | Senior Analyst, Flight Operations, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about onPhase?** It's super easy to teach and to use. Approving invoices takes less than 5 minutes. They've recently made adding cost centers and GL codes much easier. **What do you dislike about onPhase?** The invoice entering process is a bit slow and I wish it was easier to edit invoices. **What problems is onPhase solving and how is that benefiting you?** We use it to pay invoices entered by business partners. It makes direct billing so much easier. ### 9. billing made easier **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa B. | Sky Club lead agent, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2024 **What do you like best about onPhase?** The vendors can automatically bill me my invoices **What do you dislike about onPhase?** sometimes its difficult to edit the taxes **What problems is onPhase solving and how is that benefiting you?** unsure ### 10. Easy to store and retrieve documents **Rating:** 5.0/5.0 stars **Reviewed by:** Connie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about onPhase?** Straightforward to add and search for documents in DocuPhase. Data is well organized. **What do you dislike about onPhase?** Cannot think of anything at the moment. **What problems is onPhase solving and how is that benefiting you?** We have records from over 100 years ago that we sometimes need to look at. Rather than having to maintain hardcopies and go through the ardous process of finding something, DocuPhase quickly provides the document. We also don't run the danger of physical documents being lost or damaged. ### 11. Healthcare Administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about onPhase?** Ease of use, The security is provides and notifacations. **What do you dislike about onPhase?** Emailed duplicates overnight, sometimes sent to wrong site. **What problems is onPhase solving and how is that benefiting you?** Avoiding paper trails/filing. ### 12. DP is an easy to use program for a variety of Accounting needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about onPhase?** You can use it remotely andi it is taylored to fit our companies needs. **What do you dislike about onPhase?** It has glitches, DP has worked quite a bit in correcting issues and making things better. **What problems is onPhase solving and how is that benefiting you?** DPs It is always working on correcting glitches and assisting us when DP crashes. ### 13. Made our AP process quicker! **Rating:** 4.0/5.0 stars **Reviewed by:** Megan E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** We have been using docuphase for over a year now. Since using it, our AP workflow is managed and organized much better! It saves us time on processing invoices, reviewing po's, and getting approvals! They can make anything work the way you need it to. **What do you dislike about onPhase?** It may be slow to start but your process will speed up as time passes, once the system recognizes your invoices and how to read them! I would like to see improvements in response time as far as support. Sometimes there are a few flaws we need assistance on. **What problems is onPhase solving and how is that benefiting you?** DocuPhase solves any delays between receiving an invoice and getting approval or POs reviewed; the process is much quicker and organized all in one place. This process benefits us because we save time and can find anything we are searching for to be located in one place. ### 14. Best Software for soring documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about onPhase?** Ease of use, anyone can learn to upload or search for documents **What do you dislike about onPhase?** Our scanner is not always user friendly. **What problems is onPhase solving and how is that benefiting you?** Less paper. ### 15. Electronic invoice workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda R. | Controller, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** If we had not had DocuPhase's electronic invoice workflow before Covid, it would have been challenging with our existing manual invoice approval process. Our employees love it!! **What do you dislike about onPhase?** I can not think of anything that I dislike about Docuphase. It has helped our AP processes so much!! **What problems is onPhase solving and how is that benefiting you?** DocuPhase took an extremely time-consuming and manual process of invoice approval and made it so much better. Our employees love it!! ### 16. Docuphase Flow **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** The Automation of Flow once the Invoice has been Captured and it cycles to the correct distribution avenue, whether it is for billing or compliance. This automation has helped with unneccessary expenses. **What do you dislike about onPhase?** I am unhappy with receiving a voice mailbox as the response when calling the customer service line. Need to get more support individuals to help operate the customer service line. **What problems is onPhase solving and how is that benefiting you?** We do not use the AP Automation Process. We at FCS use the Docuphase Progression for our Invoicing and Compliance function in our business. Yes, this has helped our performance with automation. ### 17. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** Docupase has been able to streamline our AP processes with ease of use. I like how well it has integrated with our ERP system speeding up the workflow process. **What do you dislike about onPhase?** Being able to edit templates in DocuPhase is not the easiest thing once the original invoice has been submitted. Even reaching out to support we have had issues accomplishing this task. **What problems is onPhase solving and how is that benefiting you?** DocuPhase solves the workflow we have for A/P processes. Integrating with our ERP system it allows us to process PO's knowing that items are open and pending billing. ### 18. DocuPhase - Invoice workflow review **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole P. | System Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about onPhase?** The ability to workflow invoices has taken our company into current technology and increase our efficiency! **What do you dislike about onPhase?** Keeping our version up to date with our ERP system. **What problems is onPhase solving and how is that benefiting you?** Paper invoices are no more, we are now workflowing items like the rest of the world. ### 19. iPayables Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about onPhase?** The routing of approval was seamless and being able to change approvers was wonderful. **What do you dislike about onPhase?** The storage of invoice copies was not optimal and hard to get back to after approval. **Recommendations to others considering onPhase:** For a small company with few invoices and staff it works great, but if the company starts getting over 1000 invoices a month, it gets cumbersome **What problems is onPhase solving and how is that benefiting you?** We were trying to get away from touching each invoice and having an outside source get them prepared for entry into our accounting system. ### 20. Document management is only the beginning **Rating:** 5.0/5.0 stars **Reviewed by:** Christy V. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2021 **What do you like best about onPhase?** The ability to change and implement a process or form has been a tremendous benefit to us. During the pandemic, this ability is invaluable as it has allowed us to become a remote team very easily. Not only are we able to access records remotely, but we're able to collect signatures and process onboarding paperwork in a virtual environment. We have recently changed our services areas, which included closing several locations while opening new locations. DocuPhase allowed me to make these changes so that our workflow was not affected by the new areas, within hours. We initially looked at DocuPhase for document management, but that is only the tip of the iceberg. I have never seen a software with the ability to change so much, so easily. I also feel like I have friends at DocuPhase. When I have questions or need help with something, maybe just an idea about how I could approach something, I've always been able to reach someone by email or phone pretty quickly. It's not like calling into a call center, I feel like I'm calling my personal support team. If someone doesn't know an answer, they get with colleagues and get the information. Currently, we manage all of our wireless phone lines in DocuPhase. Each of our locations are able to see in real time what phone lines are assigned to their locations. If they need to change something or order new equipment, they only need to look up the form, enter the changes they need and submit it. Not only does it notify the necessary people to make the changes or order equipment, it also retains the form in the process until the line is no longer in use. This allows us to locate phone numbers quickly, track equipment, review expense by location, retain the history of the equipment including who it's been assigned to, plus any other valuable information. Prior to DocuPhase, this was all maintained on a spreadsheet and emailed multiple times, this process design was suggested by a DocuPhase team member. We're also tracking auto insurance, company assets and contracts/leases using the same design. In creating these processes, I eliminated the need to purchase two additional tracking software. **What do you dislike about onPhase?** I wish there was more advanced training. The initial training is amazing and there is a lot of information. When you leave, you're ready to build the world. After a couple of years, you're kind of used to building things a certain way. As DocuPhase grows and evolves, so does their training. It's redundant to take the initial training again, but refresher or update courses would be very beneficial. **Recommendations to others considering onPhase:** When you purchase DocuPhase, plan your implementation carefully. The DocuPhase side of implementation is beautiful, but the hard part is deciding what to implement, what content you need to store and how you plan to access it. I also recommend including all of the users in a process, not just one person. If you go into it with one person's ideas and no other input, you will run into issues. DocuPhase can only implement what you give them, your initial processes need to be strong or as soon as you put them in progression, you will definitely see the issues. **What problems is onPhase solving and how is that benefiting you?** We have automated onboarding and status changes for employees and contractors, purchase orders - from requests through payment, accounts payable invoices, wireless equipment, tracking identification badges and replacements, check requests and payroll adjustments, pto requests, voided checks and unclaimed property tracking, vendor management, accident reports and many others. The largest benefit has been accountability and ease of access. DocuPhase made peoples jobs a lot easier, which made their work a lot more valuable and more efficient. Before we would hear "I emailed that a week ago" or "I never received that", now the work items are in a process that not only makes it clearer who did or didn't do something, but it ensures that no one forgets to do something because it's right there on their work list. Our overall efficiency and trust has improved, now instead of thinking of what someone didn't do, the first thought is why can't I see it in DocuPhase, what happened. DocuPhase gave us the tools to work together better and encourages creative collaboration. All of our users know that if they think there is a better way or something needs to be changed, they just need to voice it. If it's a good change, we implement it. People feel valued and important, they're not just users, they actually have input and are a part of the whole process not just the task they're assigned. ### 21. been with Docuphase for over 15 years and watched them grow in their market and become a competitor **Rating:** 3.0/5.0 stars **Reviewed by:** James N. | Senior Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about onPhase?** I like the fluidity of the application and how they are passionate about listening to their customers requests **What do you dislike about onPhase?** I don't like to be coddled so I wish they would make their upgrade processes more user friendly so they do not have to hold our hands for every upgrade big or minor. The upgrade is included in your subscription and Maintenance agreement but what is not included is the hours needed by their team to assist with the upgrade so it makes us feel like we are being nickel and dimed when we need the enhancements but can utilize them until we pay for their support to help us upgrade to the latest build. **Recommendations to others considering onPhase:** Look at their history it will speak for itself on how long they have been in the market and how much they have grown since entering the market. **What problems is onPhase solving and how is that benefiting you?** We are solving our paperless initiative buy utilizing this system and the benefits is that they work very diligent to stay relevant to the latest Technology trends and they try to grant almost every wish list requested by their customers. ### 22. Great solution for Company wide Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany R. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about onPhase?** DocuPhase provides a great resource for creating workflows to automate tasks and remove the need for back and forth paperwork or emails which can get lost. Document images are easily located within DocuPhase which eliminates contact from other departments looking for information. **What do you dislike about onPhase?** There is a learning curve with building own workflows in DocuPhase. DocuPhase offers an in person 2-week training course to help in which the user learns how to build workflows, manage DocuPhase, etc. Would like to see training sessions offered online for those who cannot attend in person or provide training manuals, etc. **Recommendations to others considering onPhase:** DocuPhase is an enterprise-wide solution and can be used in all areas of a company not just Finance/Accounting. **What problems is onPhase solving and how is that benefiting you?** Our company already had Document Automation, but DocuPhase's solution is more user friendly. Also, we have created many different workflows which helped speed up processes and allows for better visualization into tasks. ### 23. Helps keep all of us organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeney M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about onPhase?** makes it easy to collaborate now that many of us are working remotely. Also the app helps us stay more organized with data we share with users. **What do you dislike about onPhase?** what I dislike about this product is not much. **Recommendations to others considering onPhase:** overall application is good. support sometimes take too long to resolve issues when we call support. **What problems is onPhase solving and how is that benefiting you?** One problem it is solving for us is being able to have a centralized location for everyone to access data. One benefit is that it is helping us keep more organized now that many users are accessing data from different remote locations. ### 24. Fabulous product and team **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine B. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about onPhase?** The way this product his streamlined our operations, made filing obsolete, made being able to search and find a document instantaneous. Not to mention the staff who are above awesome in every way and responsive and so knowledgeable. The way tasks have been automated is just crazy. Such an efficient tool. **What do you dislike about onPhase?** I really can think of nothing negative to say. **Recommendations to others considering onPhase:** If you are in anyway hesitating, don’t. This change the entire face of our company in our efficiencies. Not to mention the quality of our work and controls over all of our work products. **What problems is onPhase solving and how is that benefiting you?** On boarding in HR, tracking critical tasks and making sure we’re meeting and exceeding deadlines, fingertip availability of all documents nationwide. ### 25. Great at work flow and document storage **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel B. | Accounting Systems Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about onPhase?** The ability to see where documents are in the process using the Progression Studio **What do you dislike about onPhase?** Emails are very standard and changing workflows once they are in place is asking for pain. **Recommendations to others considering onPhase:** Have a clear goal of what processes you would like to automate. Stick to them and learn how the system works so you can build around it. **What problems is onPhase solving and how is that benefiting you?** Our Accounts Payables processes from Coding Bills to accepting Expense Reports and the onboarding process for new expense report users. ### 26. DocuPhase **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about onPhase?** The DocuPhase platform is user-friendly and straightforward to use. DocuPhase is customizable to most company's needs. Finally, security can be set up at the user or group level. **What do you dislike about onPhase?** DocuPhase's capture software (Ancora) is finicky. **What problems is onPhase solving and how is that benefiting you?** I use DocuPhase to automate my Accounts Payable and Contract workflows. ### 27. DocuPhase Does Not Disappoint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about onPhase?** I was the first user for our company seven years ago and I I still use DocuPhase daily. The program is intuitive, versatile, and dependable. **What do you dislike about onPhase?** There is very little to dislike about the program. I would like to use an index field as a stamp. **Recommendations to others considering onPhase:** This product is so easy to use. **What problems is onPhase solving and how is that benefiting you?** In addition to ECM, we are using the Workflow to send AR invoices with attachments that were saved at an earlier time. This workflow saves hours of manual work. ### 28. Reliable and Efficient way to index and look for documents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about onPhase?** The UI is extremely intuitive and easy for an user at any level to find and locate specific documents in different applications **What do you dislike about onPhase?** The Global Search performance needs to be better and more responsive. **Recommendations to others considering onPhase:** NA **What problems is onPhase solving and how is that benefiting you?** We have solved some HTML 5 viewer issues with a compatibility issues we have with some users using legacy documents. It requires IT to place the browser in a legacy view that does allow us to use the HTML 5 Viewer. ### 29. I enjoy the ease of Docuphase **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon W. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about onPhase?** The advance work que is the most convenient **What do you dislike about onPhase?** There is really nothing i dislike it is a user friendly program. **What problems is onPhase solving and how is that benefiting you?** How easy it is to look up information. ### 30. User friendly, good for storing documents **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about onPhase?** Easy to navigate, keep well organized documentation **What do you dislike about onPhase?** Difficulties coding invoices if it doesn't exactly match with PO..Lots of error messages..Sometimes slow at transfering data to ERP systems **What problems is onPhase solving and how is that benefiting you?** Keeping well organized documentation ### 31. Stilted, difficult to use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about onPhase?** It did get the job done. It let me see where my requests were in the fin depts queue. **What do you dislike about onPhase?** It didn’t work in my default browser and I had to open it in a secondary browser. It was hard to find my teams requests. The user interface was also difficult to use. I kept a separate spreadsheet to track the request numbers so I could search for them in the system. **What problems is onPhase solving and how is that benefiting you?** It did ensure that all requests were in one place across all departments. In theory, it cut down on emails to the finance department about requests. ### 32. This product works great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about onPhase?** Drag and Drop feature makes it very easy to access. **What do you dislike about onPhase?** When I call for help, I don't always get the best answers. **Recommendations to others considering onPhase:** Take a look at the whole package and you find that it is as good as anything on the market today. **What problems is onPhase solving and how is that benefiting you?** Getting rid of all this paper. ### 33. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about onPhase?** We originally started using this for online document storage for our invoices to speed up the Audit process. Later we really started to see the advantages when we implemented automated processes for invoice approval. **What do you dislike about onPhase?** The Implementation takes 30 - 60 days so there is a process to get up and running. It's to be expected but the training and time the team took to ensure we were properly set up is worth the wait. **What problems is onPhase solving and how is that benefiting you?** Invoice Automation and online document storage for historical access and audits ### 34. Ease of use, integrates with internal system, missing docs time to time and cost is high. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about onPhase?** Ease of use, integration, labeling. Layout. **What do you dislike about onPhase?** Errors with funding package compilation. **Recommendations to others considering onPhase:** Ease of use, support could be quicker when dealing with bugs/issues. **What problems is onPhase solving and how is that benefiting you?** Customer Service, doc cataloguing. ### 35. Administrative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about onPhase?** Easy access to store history in each profile **What do you dislike about onPhase?** Docuphase is easy to use. Nothing to dislike. **What problems is onPhase solving and how is that benefiting you?** Keeping everything up to date. ### 36. Docuphase Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about onPhase?** The AP features are easy to use including attaching invoices. **What do you dislike about onPhase?** difficult for non-IT staff to make changes. **What problems is onPhase solving and how is that benefiting you?** Purchasing requests have been controlled ### 37. Ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Jonny C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2018 **What do you like best about onPhase?** Docuphase has cut out so much time in my work day. Now, I can have documents transferred instantly and the response is just as fast! I have been able to meet deadlines faster and have a digital trail sent documents. Not sure how anyone gets by without this! **What do you dislike about onPhase?** I can't think of anything that would make me dislike docuphase. If they could find a way to automate anything else, that would be helpful but I am not sure it could be improved. **What problems is onPhase solving and how is that benefiting you?** Turnover time. Before, it would take a few days to get forms sent back and forth along with having to complete even more paperwork. Now, it's almost instantly. This has improved so much. ### 38. Good tool to not have any pain with invoicing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about onPhase?** The software is great to be used when you have a lot of vendors and need to keep tabs on everything. The vendor is the one who submits the invoices and that war we only have to see what's being submitted and pay. **What do you dislike about onPhase?** It's a little out of date and has a few minor bugs that would be greatly appreciated to be fixed. **What problems is onPhase solving and how is that benefiting you?** No paperwork is needed. Everything is handled through the site and makes you keep a good trail of work. ### 39. excellent easy to use program **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Account Manager, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2017 **What do you like best about onPhase?** I like that all of our clients are able to use this and are comfortable using it **What do you dislike about onPhase?** there is nothing I dislike, but it is a new program and some clients are wary of it since they haven't heard of it before. **What problems is onPhase solving and how is that benefiting you?** Payments and invoices are easier to send and receive. ## onPhase Discussions - [What is DocuPhase used for?](https://www.g2.com/discussions/what-is-docuphase-used-for) - [What is InvoiceWorks used for?](https://www.g2.com/discussions/what-is-invoiceworks-used-for) - [View onPhase pricing details and edition comparison](https://www.g2.com/products/onphase/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+22%3A51%3A49+-0500&secure%5Bsession_id%5D=6e847e4d-d976-49ce-bf22-403a14beec1a&secure%5Btoken%5D=9b8d97f9b4aadf3da17653470a9b73aad8a8f4a3f1b3c074a21496387bce03f4&format=llm_user) ## onPhase Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Agvance Accounting](https://www.g2.com/products/agvance-accounting/reviews) - [CDK](https://www.g2.com/products/cdk/reviews) - [Datacor ERP](https://www.g2.com/products/datacor-erp/reviews) - [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) - [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) - [Excede](https://www.g2.com/products/excede/reviews) - [Infor CloudSuite Corporate](https://www.g2.com/products/infor-cloudsuite-corporate/reviews) - [Infor LN](https://www.g2.com/products/infor-ln/reviews) - [Infor M3](https://www.g2.com/products/infor-m3/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Multiview ERP](https://www.g2.com/products/multiview-erp/reviews) - [Sage 100 Contractor](https://www.g2.com/products/sage-100-contractor/reviews) - [Sage 300 Construction and Real Estate](https://www.g2.com/products/sage-300-construction-and-real-estate/reviews) - [Sage 500](https://www.g2.com/products/sage-500/reviews) - [SAP Business One](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews) - [Skyward Student Information System](https://www.g2.com/products/skyward-student-information-system/reviews) ## onPhase Features **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Analytics** - Due Dates - Benchmarking - KPIs **Integration** - Accounting - Payment Integration - ERP **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top onPhase Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,953 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (412 reviews) - [Yooz](https://www.g2.com/products/yooz/reviews) - 4.4/5.0 (348 reviews)