G2 reviewers report that DocuWare excels in simplifying document management, with users appreciating its ability to bring all files together in one place and automate workflows. One user highlighted the "intelligent indexing" feature that makes information easy to locate, which can significantly enhance productivity.
Users say that onPhase offers a strong advanced search function, making it easy to locate and review invoices by various criteria. This feature is particularly beneficial for users who need quick access to specific documents, showcasing onPhase's focus on usability.
Reviewers mention that DocuWare's implementation process is generally smooth, with many users finding it easy to integrate into their daily operations. One user noted the application’s straightforward setup, allowing them to manage documents efficiently right from the start.
According to verified reviews, both products have received similar star ratings, but DocuWare stands out with a higher overall G2 Score, indicating greater user satisfaction. This suggests that while both platforms are well-regarded, DocuWare may offer a more comprehensive experience for users.
Users appreciate the quality of support provided by DocuWare, with a notable score in this area. Reviewers have praised the responsiveness and helpfulness of the support team, which can be crucial for businesses relying on timely assistance for their document management needs.
G2 reviewers highlight that while onPhase has a strong focus on ease of use, DocuWare's features like smart filters and dynamic forms provide a more robust solution for complex document management tasks. This versatility can be a deciding factor for users with diverse workflow requirements.
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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