Onfire AI Reviews & Product Details

Where I was expecting another chatbot that will just repeat the information in your CRM back to you, I gave it a task of enrolling 50 people who had shown fresh OSS adoption signals into a sequence. It did all that for me, along with customizing the first lines according to the individual signal. A process that previously took an entire afternoon took only 10 minutes to complete. Review collected by and hosted on G2.com.

It writes poorly. Perhaps 40% of the opening lines need to be changed since they tend to be very generic. It was also enrolling people in active sequences until we put in place the necessary guardrails. Duplicates. Embarrassing. Review collected by and hosted on G2.com.

Two entirely different flows are created: developers seeking access to the free OSS product and corporate clients with budget constraints. These used to arrive in one single queue. But now PQL scoring and location-based workforce routing separate them right away. Review collected by and hosted on G2.com.

There are routing conditions, which require more advanced skills than our RevOps Specialist possesses. We have hired a consultant to develop the logic for us. Additionally, we have discovered a day-light saving issue, which routed several leads incorrectly in some regions. Review collected by and hosted on G2.com.

Where the signals are strong, they are really strong. Developer who raises an issue publicly trumps company-wide surge score all day long. No other signal can do what this signal does. Review collected by and hosted on G2.com.

Too many signals that are obviously not intent. The person asking technical question, the keyword in job opening, the repo being starred. Filtering isn’t straightforward and we actually developed our own scoring layer, which we did not need to develop. Review collected by and hosted on G2.com.

We used to work off static ZoomInfo lists and pray. Now we start the week with accounts where something is actually happening: an engineer griping about a competitor's pricing on Reddit, GitHub activity in our category, that kind of thing. I typed "accounts with K8s adoption spikes, last 30 days" into the Agent expecting garbage and it just gave me the list. Review collected by and hosted on G2.com.

Onboarding was a two week slog. Mapping our ICP to their signal categories took longer than sales wanted to wait. Discord coverage is also thin. A lot of our DevOps buyers live in Discord servers the tool can't see yet. Review collected by and hosted on G2.com.

Honestly the Agent used to annoy me. Six months ago my queries came back mangled. Lately it's a different tool. "Accounts where someone complained about their CI/CD pipeline on Reddit in the last two weeks" just works now. Chrome extension is handy for quick lookups too. Review collected by and hosted on G2.com.

Salesforce sync lags. Updates take 10-15 minutes to land, which is irritating mid-workflow. The mobile app is a glorified dashboard. Don't bother. Review collected by and hosted on G2.com.

The enrichment. Lusha was getting us maybe 40% coverage on technical contacts and we're now well north of 70%, with real business emails instead of scraped LinkedIn junk. The technographics also go deeper than "they use AWS," which matters when you sell to platform teams. Review collected by and hosted on G2.com.

The Agent misreads my questions often enough that I've stopped trusting it for anything complicated. Maybe one query in three needs rephrasing. And the Chrome extension crawls on busy LinkedIn profiles. Review collected by and hosted on G2.com.

I've run 6sense and Demandbase at previous companies. Both tell you an account is "surging" and leave you to guess why. Here I can see that a specific engineer complained about their SIEM configuration in a public thread. My SDRs can open with the actual problem. Review collected by and hosted on G2.com.

Noise. Not every GitHub star means someone's buying. We spent a month tuning thresholds before reps stopped drowning in junk alerts, and the filtering UI didn't help. Too many nested dropdowns for what should be a toggle. Review collected by and hosted on G2.com.

We caught a prospect evaluating our competitor in a public Slack community. Deals like that would have been invisible before. The Agent's automatic task creation also spares reps some CRM drudgery. Review collected by and hosted on G2.com.

Signal quality swings hard by source. GitHub and Reddit, solid. Discord and the niche forums, mostly noise. Support is the bigger sore point though. A sync issue sat unresolved for four days. At this price, no. Review collected by and hosted on G2.com.

Pipeline quality and rep efficiency, which is what I'm paid to care about. Reps walk into calls knowing the technical context instead of fishing for it, and the accounts they work are in motion rather than merely "surging." Review collected by and hosted on G2.com.

We pay more than we did for ZoomInfo and 6sense combined. The ROI holds up but the cash flow hit at Series B is real. Onboarding also consumed a RevOps person for three weeks, which I hadn't budgeted. Review collected by and hosted on G2.com.

Honestly the Agent used to annoy me. Six months ago my queries came back mangled. Lately it's a different tool. "Accounts where someone complained about their CI/CD pipeline on Reddit in the last two weeks" just works now. Chrome extension is handy for quick lookups too. Review collected by and hosted on G2.com.

Salesforce sync lags. Updates take 10-15 minutes to land, which is irritating mid-workflow. The mobile app is a glorified dashboard. Don't bother. Review collected by and hosted on G2.com.