--- title: OneHash CRM Reviews meta_title: 'OneHash CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how OneHash CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 71 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # OneHash CRM Reviews **Vendor:** OneHash **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 71 ## About OneHash CRM OneHash CRM is an all in business automation tool suitable for all business size, and offers a host of features that can help you increase your business revenue. From lead source mapping to lead nurturing entire sales funnel can be managed on single software. It’s a cloud-based CRM that is very scalable, so you can easily add more users or features as your business grows. It has below must to have features. - Leads can be captured in real time from web forms, contact us forms, Facebook forms, etc. - The sales team can reach prospects via call, email, WhatsApp, or SMS and can set follow-ups. - They can generate quotations and sales invoices directly from the system and send them to clients using OneHash CRM. - Lead owner efficiency, user and role permission setup, and workflow automation can be accomplished in no time. ## OneHash CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of OneHash CRM, simplifying business data management and reducing software costs. (18 reviews) - Users praise the **comprehensive features** of OneHash CRM, enabling seamless integration and customization across all business units. (10 reviews) - Users value the **extensive customizability** of OneHash CRM, enabling tailored solutions for unique business requirements. (10 reviews) - Users praise OneHash CRM for its **efficiency** , streamlining operations and boosting productivity across all business units. (8 reviews) - Users value the **extensive customization options** of OneHash CRM, enabling tailored solutions for diverse business needs. (7 reviews) - Easy Customization (7 reviews) - Users value the **rich feature set** of OneHash CRM, which streamlines processes and reduces operational costs. (7 reviews) - Users love the **user-friendly interface** of OneHash CRM, making navigation and customization effortless for daily tasks. (7 reviews) - Users commend the **responsive customer support** of OneHash CRM, significantly enhancing their overall service experience. (6 reviews) - Users value the **feature richness** of OneHash CRM, finding it fully equipped to meet all business needs. (6 reviews) **What users dislike:** - Users find the **learning curve steep** due to limited documentation, making it challenging for small businesses to adapt. (10 reviews) - Users find **limited customization** options in OneHash CRM, making it difficult and sometimes confusing to tailor the system. (9 reviews) - Users find the **learning difficulty** of OneHash CRM challenging, as it requires time and effort to master its features. (7 reviews) - Users face a **steep learning curve** with OneHash CRM, making initial use challenging for small businesses. (7 reviews) - Users find **difficult customization** challenges with OneHash CRM, as implementation can be confusing and unpredictable. (6 reviews) - High Complexity (3 reviews) - Users feel there is **insufficient guidance** , leading to challenges in navigating and utilizing OneHash CRM effectively. (3 reviews) - Not Intuitive (3 reviews) - Poor Customer Support (3 reviews) - Complex Processes (2 reviews) ## OneHash CRM Reviews ### 1. Interface is good **Rating:** 5.0/5.0 stars **Reviewed by:** Yash N. | Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about OneHash CRM?** In the past, customers have had issues with the interface and so there has always been a lag in data collection, lead gen and sales. But with OneHash, I am glad to say that I have not faced any issues so far **What do you dislike about OneHash CRM?** It would be nice if it cost less. no everything is there . yes it works fine for me **Recommendations to others considering OneHash CRM:** Best Software at very less cost easy to use and with best support team **What problems is OneHash CRM solving and how is that benefiting you?** The problem of lead Management and internal lead communication. yes it is benefiting ### 2. Easy Integration into website & Slack **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about OneHash CRM?** The integration of OneChat onto website. **What do you dislike about OneHash CRM?** Had issues with Slack, that got resolved **What problems is OneHash CRM solving and how is that benefiting you?** OneChat Customer Support what quick to solve the Slack issue. **Official Response from Mabel Judith Andrady:** > Dear Joseph, Greetings from OneHash! We appreciate your kind review and are glad to know the issue with Slack integration was resolved. OneHash strives to provide superior client service. We look forward to continue doing business with you. Cheers. ### 3. If you need a CRM and ERP in the same time use OneHash **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about OneHash CRM?** There's no feature we need and OneHash doesn't have, if it exists, OneHash have it. The features that we have used and like the most are API and Ticket Scanning. **What do you dislike about OneHash CRM?** However, it lacks some integrations like the integrations with Adobe Commerce, Mailchimp and Microsoft Excel. **What problems is OneHash CRM solving and how is that benefiting you?** It gather all the data you have about your customers so we can manage the contacts, invoices, communications and contracts etc in one place without hussle. it is a tremendous time and efforts saver. ### 4. User friendly CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about OneHash CRM?** All in one package. We will get a complete solution for what we are expecting and more. **What do you dislike about OneHash CRM?** Support system need to be more active. By phone call. **What problems is OneHash CRM solving and how is that benefiting you?** Customer management and lead management is very easy with one hash ### 5. Not the complete CRM package **Rating:** 3.0/5.0 stars **Reviewed by:** Justin H. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OneHash CRM?** Great orginasation of contacts and leads **What do you dislike about OneHash CRM?** I think they need more comprehensive features for lead management and marketing mails. Fell short on that **What problems is OneHash CRM solving and how is that benefiting you?** One stop shop for all customer communications ### 6. I really like the ease of use of the app and the design is also great **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed E. | Digital Marketing Specialist, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OneHash CRM?** ease of use, the design,Customer management department (Data accuracy and diversity) **What do you dislike about OneHash CRM?** Slow technical support response and noticeable delay in response **What problems is OneHash CRM solving and how is that benefiting you?** It helps me in managing my clients better, faster, and organizing data ### 7. Good CRM for Starters **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OneHash CRM?** The ease of use and simplicity behind the CRM is great especially for beginners. **What do you dislike about OneHash CRM?** Needs more features and capabilities. More automation opportunities and abilities to do things outside of the norm. **What problems is OneHash CRM solving and how is that benefiting you?** It helped me to get started when every other system was limited in it's capabilities. OneHash has many features that help to remain organized and efficient. ### 8. Great tool for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Naman J. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2022 **What do you like best about OneHash CRM?** love the tool overall. I can’t point out what feature I like best because all of it combined is what makes the tool different from others **What do you dislike about OneHash CRM?** Nothing to dislike no therre is no any missing features in it. everything works properly **What problems is OneHash CRM solving and how is that benefiting you?** problem related to Lead management and inside sales. yes i am benefits financially ### 9. Great CRM solution for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about OneHash CRM?** Has all the right features for a great price point. **What do you dislike about OneHash CRM?** Found there to be a bit of a learning curve + slightly clunky in terms of design. **What problems is OneHash CRM solving and how is that benefiting you?** tracking leads, sales data analysis ### 10. "Intuitive, Robust, and Flexible Solution" **Rating:** 4.0/5.0 stars **Reviewed by:** Elias B. | Managing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2021 **What do you like best about OneHash CRM?** OneHash is a well-integrated solution that helps us increase our effectiveness. It allows us to store all of our information in cloud storage. There are a lot of options, and customizing it for any business is a snap. Strong foundation with lots of customizability possibilities. All CRM features are available for a very low price. With a single click, assistance is at hand. It's easy to get it running once you've done the installation. Even though we haven't used all of the options, there is still plenty of room for improvement. **What do you dislike about OneHash CRM?** Everything works fine from the OneHash standpoint, but the UI could stand to be more user-friendly. A few things need to be fixed in the onboarding procedure. It takes some time to get used to the system, despite its excellent design. To make the user experience better, I plan on changing the user interface. But there’s still room for improvement, as I’ve pointed out. **Recommendations to others considering OneHash CRM:** Simply start using One Hash and learn as much as you can about it from the manuals. It’s all in one place, so it’s convenient - that is all I have to say honestly. **What problems is OneHash CRM solving and how is that benefiting you?** Using OneHash, a robust CRM system, our business has found many solutions to common challenges. We can use it to keep track of our CRM initiatives and to plan our resources. Overall, the system is well-designed and well-researched. They simplified automation, and I could even connect the system to others. ### 11. Best CRM and Business Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Mohnesh K. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2022 **What do you like best about OneHash CRM?** I have been looking for a good CRM to manage my sales pipeline and I came across this. OneHash CRM is a sales pipeline software that allows you to manage leads and accounts, create to-do lists, track activity, manage tasks and projects and more with just a few clicks. This affordable CRM software will help you increase your sales and achieve your goals. **What do you dislike about OneHash CRM?** Too many feature so you need time to understand the whole software **What problems is OneHash CRM solving and how is that benefiting you?** Sale leads and customer management ### 12. Best CRM in the market **Rating:** 4.0/5.0 stars **Reviewed by:** Manas J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about OneHash CRM?** In the era of colourful and falshy UI, OneHash stands out with minimalistic UI. **What do you dislike about OneHash CRM?** The android app doesn't work. They updated this will be fixed soon. **Recommendations to others considering OneHash CRM:** I highly recommended as everything is at one place. **What problems is OneHash CRM solving and how is that benefiting you?** They made automation very easy. I was able to integrate with Shopify and RazorPay withy any difficulties. ### 13. OneHash is a good CRM and ERP. **Rating:** 4.5/5.0 stars **Reviewed by:** Piyaphong R. | Head of IT Business Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2022 **What do you like best about OneHash CRM?** Finance Management is ease of use and it makes my team easily manage the finacial accounting. **What do you dislike about OneHash CRM?** Some menus are difficult to find such as subscription license, back to other services. **Recommendations to others considering OneHash CRM:** I would like OneHash to improve the menu and navigation to easier access each services. **What problems is OneHash CRM solving and how is that benefiting you?** My team has the problem with Finacial Accounting and OneHash provide the all features that my Accounting Team required. ### 14. Best way to manage your works. **Rating:** 5.0/5.0 stars **Reviewed by:** Dulanjali S. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about OneHash CRM?** Easy to use. Very helpful to manager customers. Secure. User friendly. Attractive and clean user interfaces. Great customer support. **What do you dislike about OneHash CRM?** Sometimes it's a little bit complicated. **Recommendations to others considering OneHash CRM:** We can highly recommend "OneHash CRM" for your professional use. **What problems is OneHash CRM solving and how is that benefiting you?** We use "OneHash CRM" for CRM purposes and HR management. In addition to that, we use it for Loan management. "OneHash CRM" more accessible your works and save your valuable time. ### 15. An all-in-one customisable experiance! **Rating:** 4.0/5.0 stars **Reviewed by:** Luke R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about OneHash CRM?** Clean UI, Responsive Support, The amount of features, The Price is crazy cheap for the features you get. Love how you can customise basiclly everything to suit your business. **What do you dislike about OneHash CRM?** The mobile app needs some work, Some areas are a little hard to learn at first. **What problems is OneHash CRM solving and how is that benefiting you?** Basiclly close to everything I need all in one platform is the real plus for me. ### 16. Robust platform that continues to improve **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about OneHash CRM?** Comprehensive platform. It is both scalable and responsive. **What do you dislike about OneHash CRM?** Onboarding could be improved upon; while the system is certainly comprehensive enough, there is definitely a learning curve. **What problems is OneHash CRM solving and how is that benefiting you?** Using it for CRM and project management resource planning. For these needs, the system does a great job. May expand into other areas if there is a fit. ### 17. The Next Level CRM System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2021 **What do you like best about OneHash CRM?** A complete CRM system with a number of integrations. Easy to learn and adapt to any business. Tons of features and lots of options. Modern UI. Safe and stable platform. **What do you dislike about OneHash CRM?** The translation to Scandinavian languages is not always precise. But it's not a big issue. **Recommendations to others considering OneHash CRM:** Just start using the system **What problems is OneHash CRM solving and how is that benefiting you?** OneHash is a powerful CRM system that solves a lot of problems in my organization. The overview and the analysis part of the system are great. ### 18. Excellent CRM & more **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about OneHash CRM?** Capacity to integrate multiple systems in one. **What do you dislike about OneHash CRM?** The accounting part a little complicated for me **Recommendations to others considering OneHash CRM:** Read the manuals in deep have a lot of features and possibilities. **What problems is OneHash CRM solving and how is that benefiting you?** CRM, products and invoice in one place ### 19. Minimalistic and User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rubina P. | HR manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about OneHash CRM?** OneHash is a very well-integrated system that increases work efficiency and handles all the data in the cloud storage **What do you dislike about OneHash CRM?** The only thing that OneHash has is sometimes it gets over complicated **What problems is OneHash CRM solving and how is that benefiting you?** Saving a lot of workforce and working effectively ### 20. Affordable yet Elegant **Rating:** 5.0/5.0 stars **Reviewed by:** ZeroGravito . | Coworking , Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about OneHash CRM?** The best part about OneHash is that it gives every feature on a very affordable shelf. **What do you dislike about OneHash CRM?** The only thing that needs to be improved is the mobile application and tutorial videos. **What problems is OneHash CRM solving and how is that benefiting you?** I have saved buying different apps separately. ### 21. Smooth Functioning and No Downtime-Flawless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about OneHash CRM?** Dashboard and Reports are the best part of one hash. **What do you dislike about OneHash CRM?** Automated Filters Should be implemented more **Recommendations to others considering OneHash CRM:** Na **What problems is OneHash CRM solving and how is that benefiting you?** Data Crunching with the help of reports and it increased my accounts count. ## OneHash CRM Discussions - [What is OneHash CRM used for?](https://www.g2.com/discussions/what-is-onehash-crm-used-for) - 1 comment - [View OneHash CRM pricing details and edition comparison](https://www.g2.com/products/onehash-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+06%3A36%3A35+-0500&secure%5Bsession_id%5D=6304ad94-ecff-443d-8149-e47c324aa10f&secure%5Btoken%5D=3556622687e4371ba929ddf5703848e4b844d182149f7cf9fc7e0f2a6d2c2080&format=llm_user) ## OneHash CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **AI Assistant - Accounting** - AI Accounting Assistant **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Agentic AI - Sales Compensation** - Natural Language Interaction **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Generative AI** - AI Text Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI** - AI Text Generation - AI Text Summarization **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top OneHash CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,839 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,679 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,463 reviews)