Compare Dynamics 365 Sales and OneHash CRM

Save your comparisonKeep these tools in one place and come back anytime.
Save to board
At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,617)3.8 out of 5
Market Segments
Mid-Market (39.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
OneHash CRM
OneHash CRM
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (75.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 7 OneHash CRM Per Month
Browse all 4 pricing plans

Dynamics 365 Sales vs OneHash CRM

When assessing the two solutions, reviewers found OneHash CRM easier to use, set up, and administer. Reviewers also preferred doing business with OneHash CRM overall.

  • Reviewers felt that OneHash CRM meets the needs of their business better than Dynamics 365 Sales.
  • When comparing quality of ongoing product support, reviewers felt that OneHash CRM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of OneHash CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
OneHash CRM
Free Trial
Free Trial
7 OneHash CRM Per Month
Browse all 4 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
OneHash CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,291
8.8
51
Ease of Use
7.4
1,297
8.3
51
Ease of Setup
7.2
417
8.3
36
Ease of Admin
7.6
385
8.6
33
Quality of Support
7.5
1,132
8.9
47
Has the product been a good partner in doing business?
7.8
380
8.4
30
Product Direction (% positive)
6.3
1,268
8.2
46
Features by Category
Sales Force Automation
8.1
965
|
Verified
9.0
28
7.9
679
|
Verified
8.8
23
7.9
905
|
Verified
8.6
30
7.8
971
|
Verified
8.5
32
7.6
736
|
Verified
8.9
22
7.9
869
|
Verified
9.1
24
7.6
730
|
Verified
8.6
28
7.8
721
|
Verified
8.5
26
8.0
768
|
Verified
8.8
27
Marketing Automation
7.6
754
|
Verified
8.3
28
7.5
732
|
Verified
8.6
28
7.8
822
|
Verified
8.8
33
7.6
642
|
Verified
9.2
22
Customer Support
8.0
708
|
Verified
8.6
24
7.8
672
|
Verified
8.8
27
7.9
694
|
Verified
8.5
27
7.7
603
|
Verified
8.7
23
7.9
630
|
Verified
8.9
23
Reporting & Analytics
7.9
896
|
Verified
8.6
29
7.9
946
|
Verified
8.5
34
7.7
783
|
Verified
8.7
25
Mobile & Social
7.5
556
|
Verified
9.0
22
7.6
550
|
Verified
8.7
22
7.4
620
|
Verified
8.9
24
Platform
8.1
293
|
Verified
9.1
25
8.1
308
|
Verified
9.0
23
8.2
302
|
Verified
9.3
30
7.9
227
|
Verified
9.0
22
7.9
249
|
Verified
9.6
19
7.8
276
|
Verified
9.0
19
7.7
292
|
Verified
8.8
24
7.8
254
|
Verified
9.3
23
Integration
7.9
297
|
Verified
9.2
25
7.8
234
|
Verified
8.6
23
7.6
239
|
Verified
9.3
20
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.7
8
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
9.4
9
Sales Rep Portal
Not enough data
9.0
7
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
8.8
7
Management Portal
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
9.7
6
Administration
Not enough data
8.6
6
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
9.2
8
Not enough data
8.8
7
Platform
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.7
6
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
9.8
7
Agentic AI - Sales Compensation
Not enough data
Not enough data
Not enough data
9.5
8
General Ledger
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Accounts Receivable
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Accounts Payable
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Other Functionality
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
9.4
6
Reporting & Analytics
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.3
8
Platform
Not enough data
8.6
6
Not enough data
9.7
5
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
9.2
6
Not enough data
9.7
5
Integration
Not enough data
9.0
7
Not enough data
8.8
8
Not enough data
9.0
7
Cash Flow
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Budgeting & Forecasting
Not enough data
9.3
7
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Revenue
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Payroll
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Not enough data
9.2
7
Employee Self Service
Not enough data
9.4
6
Not enough data
8.3
6
Not enough data
8.6
6
Administration
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.3
5
Integration
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
8.9
6
Platform
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Front Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Production
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
8.5
22
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
OneHash CRM
OneHash CRM
Dynamics 365 Sales and OneHash CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
OneHash CRM
OneHash CRM is categorized as ERP Systems, Payroll, Accounting, and Sales Compensation
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.4%
Enterprise(> 1000 emp.)
29.6%
OneHash CRM
OneHash CRM
Small-Business(50 or fewer emp.)
75.4%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
3.9%
Marketing and Advertising
3.9%
Financial Services
3.9%
Other
67.3%
OneHash CRM
OneHash CRM
Financial Services
13.0%
Marketing and Advertising
11.6%
Information Technology and Services
8.7%
Management Consulting
7.2%
Design
4.3%
Other
55.1%
Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
OneHash CRM
OneHash CRM Alternatives
Zoho CRM
Zoho
Add Zoho CRM
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Barry M.
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
Verified User
G2
To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more
OneHash CRM
OneHash CRM Discussions
What is OneHash CRM used for?
1 Comment
Official Response from OneHash CRM
OneHash is an all in one business automation tool. It can help you in - Nurturing Lead - Manage sales stages such as lead, opportunity, quotation,...Read more
Monty the Mongoose crying
OneHash CRM has no more discussions with answers