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# Dynamics 365 Sales vs OneHash CRM Comparison - What are their main differences?

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Microsoft Dynamics 365 SalesOneHash CRM[+ Add Product](#)

Pricing

**Dynamics 365 Sales**

**$210** /month per user · Dynamics 365 Plan

**$115** /month per user · Customer Engagement Plan

**$190** /month per user · Unified Operations Plan

**OneHash CRM**
Free Trial

**Free Trial** 7 OneHash CRM Per Month · Free Trial

**Starting at $649.00** 100 Users Per Month · Pro

**Starting at $149.00** 10 Users Per Month · Starter 

**Starting at $349.00** 30 Users Per Month · Plus

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Dynamics 365 Sales**
$$$$$

**OneHash CRM**
$$$$$

Average Discount

**Dynamics 365 Sales**
16%

**OneHash CRM**
24%8% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Dynamics 365 Sales** 6 months
Based on 100 responses

**OneHash CRM** 6 months
Based on 100 responses

Return on Investment

**Dynamics 365 Sales** 6 months
Based on 100 responses

**OneHash CRM** 6 months
Based on 100 responses

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

 ![OneHash CRM](https://images.g2crowd.com/uploads/product/hd_favicon/aebe47bd805f8e39eef618e8376d7ffe/onehash-crm.svg "OneHash CRM")

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**Pros & Cons**
from reviews

**Dynamics 365 Sales**

Ease of Use (21)

Integrations (11)

Learning Curve (13)

Complexity (8)

**OneHash CRM**

Ease of Use (9)

Efficiency (5)

Learning Curve (6)

Learning Difficulty (5)

Integrations

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

**OneHash CRM**
Not enough data

Screenshots

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**OneHash CRM**
 ![OneHash CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/139669/CRM-Dashboard---Copy.png)

**Ratings**
from reviews

Meets Requirements

**Dynamics 365 Sales**

**8.1** /10

Based on 1,294 responses

**OneHash CRM**

**8.8** /10

Based on 51 responses

Ease of Use

**Dynamics 365 Sales**

**7.4** /10

Based on 1,300 responses

**OneHash CRM**

**8.3** /10

Based on 51 responses

Ease of Setup

**Dynamics 365 Sales**

**7.2** /10

Based on 421 responses

**OneHash CRM**

**8.3** /10

Based on 36 responses

Ease of Admin

**Dynamics 365 Sales**

**7.6** /10

Based on 386 responses

**OneHash CRM**

**8.6** /10

Based on 33 responses

Quality of Support

**Dynamics 365 Sales**

**7.5** /10

Based on 1,135 responses

**OneHash CRM**

**8.9** /10

Based on 47 responses

Has the product been a good partner in doing business?

**Dynamics 365 Sales**

**7.8** /10

Based on 381 responses

**OneHash CRM**

**8.4** /10

Based on 30 responses

Product Direction (% positive)

**Dynamics 365 Sales**

**6.3** /10

Based on 1,268 responses

**OneHash CRM**

**8.2** /10

Based on 46 responses

**Features**
ratings from reviews

CRM

**7.9** /10

Based on 1,205 responses

**8.8** /10

Based on 40 responses

Sales Compensation

Not enough data

**9.4** /10

Based on 9 responses

Accounting

Not enough data

**9.5** /10

Based on 8 responses

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Payroll

Not enough data

**9.2** /10

Based on 7 responses

Sales Analytics

**8.6** /10

Based on 23 responses

Not enough data

Sales Coaching

**8.6** /10

Based on 6 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
75.4%

Mid-Market(51-1000 emp.)
24.6%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
75.4%

Mid-Market(51-1000 emp.)
24.6%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

[![OneHash CRM](https://images.g2crowd.com/uploads/product/hd_favicon/aebe47bd805f8e39eef618e8376d7ffe/onehash-crm.svg "OneHash CRM")](https://www.g2.com/products/onehash-crm/reviews)
OneHash CRM

Financial Services
13.0%

Marketing and Advertising
11.6%

Information Technology and Services
8.7%

Management Consulting
7.2%

Design
4.3%

Other
55.1%

Alternatives

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**OneHash CRM Alternatives**

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

## Microsoft Dynamics 365 Sales vs OneHash CRM FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Microsoft Dynamics 365 Sales vs OneHash CRM?

OneHash CRM stands out for higher reviewer satisfaction scores across setup, support, and overall rating compared to Microsoft Dynamics 365 Sales.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [OneHash CRM](https://www.g2.com/products/onehash-crm/reviews) |
| --- | --- |
| 3.8/5 (1,623 reviews) | 4.4/5 (71 reviews) |
| Mid-Market | Small-Business |
| 7.2 | 8.3 |
| 7.5 | 8.9 |
| Integration with Microsoft ecosystem | Customizability and user-friendly interface |

### How do the pricing models of Microsoft Dynamics 365 Sales and OneHash CRM compare?

OneHash CRM is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Microsoft Dynamics 365 Sales:** Reviewers frequently mention that the platform can be expensive and that licensing is complex, with several noting the need to budget carefully for advanced features.
- **OneHash CRM:** Reviewers consistently highlight its cost-effectiveness and affordability, especially for startups and small businesses, with many citing its value for the feature set provided.
- **Switching reasons:** Several reviewers mention switching to OneHash CRM due to its lower cost and comprehensive feature set compared to more expensive alternatives.

### What are the best alternatives to Microsoft Dynamics 365 Sales and OneHash CRM?

The top 3 alternatives to Microsoft Dynamics 365 Sales and OneHash CRM are Zoho, Agentforce Sales (formerly Salesforce Sales Cloud), and ActiveCampaign.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers note higher cost and complex licensing | Integration with Microsoft ecosystem |
| [OneHash CRM](https://www.g2.com/products/onehash-crm/reviews) | 4.4/5 (71 reviews) | Small-Business | Reviewers highlight affordability and value | Customizability and user-friendly interface |
| [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,948 reviews) | Small-Business | Reviewers mention competitive pricing | Comprehensive feature set |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Scalability and robust integrations |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Automation and marketing capabilities |

### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and OneHash CRM?

Buyers should prioritize Customization, Ease of Use, Integration capabilities, Quality of Support, and Automation when comparing Microsoft Dynamics 365 Sales and OneHash CRM.

- **Customization:** Microsoft Dynamics 365 Sales (9 all-time mentions), OneHash CRM (10 all-time mentions)
- **Ease of Use:** Microsoft Dynamics 365 Sales (7.5), OneHash CRM (8.3)
- **Integration:** Microsoft Dynamics 365 Sales (11 all-time mentions), OneHash CRM (recent reviews highlight multi-channel integrations)
- **Quality of Support:** Microsoft Dynamics 365 Sales (7.5), OneHash CRM (8.9)
- **Automation:** Microsoft Dynamics 365 Sales (8 all-time mentions), OneHash CRM (recent reviews highlight workflow automation)

### What are the pros and cons of Microsoft Dynamics 365 Sales vs OneHash CRM?

OneHash CRM's headline strength is customizability and user-friendliness, while Microsoft Dynamics 365 Sales is strongest in integration with the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft ecosystem (11 all-time mentions), automation (8), lead management (11), customizable dashboards, and advanced analytics.
- **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13), complexity (8), not intuitive (7), higher cost (6), and time-consuming setup (6).
- **OneHash CRM strengths:** Ease of use (18), comprehensive features (10), customizability (10), efficiency (8), and strong customer support (6).
- **OneHash CRM trade-offs:** Learning curve (10), limited customization in some areas (9), and initial setup complexity (7).

### Is Microsoft Dynamics 365 Sales or OneHash CRM better for small businesses?

OneHash CRM is the better fit for small businesses, with a higher satisfaction rating and a primary focus on the small-business segment.

- **Microsoft Dynamics 365 Sales:** Largest reviewer segment is Mid-Market; reviewers note complexity and higher cost as challenges for smaller organizations.
- **OneHash CRM:** Largest reviewer segment is Small-Business; reviewers consistently highlight affordability, ease of use, and suitability for startups and small teams.

### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, especially within the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams (3 all-time mentions) and Microsoft Power BI (1 all-time mention), with 11 all-time mentions of integrations overall.
- **OneHash CRM:** Recent reviews highlight multi-channel integrations and API capabilities, but no specific third-party tools reach the publish threshold for mention counts.

### How do Microsoft Dynamics 365 Sales and OneHash CRM compare on customer support?

OneHash CRM outperforms Microsoft Dynamics 365 Sales on Quality of Support by a margin of 1.4 points (8.9 vs 7.5).

- **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally helpful but note occasional delays and the need for more responsive assistance, especially during setup and customization.
- **OneHash CRM:** Reviewers consistently praise the responsiveness and effectiveness of the support team, with several citing fast resolution and proactive guidance.

### Which is easier to implement, Microsoft Dynamics 365 Sales or OneHash CRM?

OneHash CRM is easier to implement, with a 1.1-point advantage in Ease of Setup (8.3 vs 7.2).

- **Microsoft Dynamics 365 Sales:** Reviewers frequently mention a steep learning curve, complex setup, and the need for technical expertise or external consultants for advanced customizations.
- **OneHash CRM:** Reviewers highlight straightforward setup, user-friendly onboarding, and efficient implementation, though some note an initial learning curve for advanced features.

### Which product has better Customization?

Both Microsoft Dynamics 365 Sales and OneHash CRM are highly rated for Customization, with OneHash CRM holding a slight edge in reviewer satisfaction and mention counts.

- **Microsoft Dynamics 365 Sales:** Customization (9 all-time mentions), Easy Customization (8), and a Meets Requirements score of 8.1.
- **OneHash CRM:** Customizability (10 all-time mentions), Easy Customization (7), and a Meets Requirements score of 8.8.

## Dynamics 365 Sales vs OneHash CRM

When assessing the two solutions, reviewers found OneHash CRM easier to use, set up, and administer. Reviewers also preferred doing business with OneHash CRM overall.

- Reviewers felt that OneHash CRM meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that OneHash CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OneHash CRM over Dynamics 365 Sales.