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OneHash CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of OneHash CRM, noting its user-friendly interface and seamless communication features. (9 mentions)
Users value the efficiency of OneHash CRM, as it streamlines operations and reduces costs dramatically. (5 mentions)
Users value the feature richness of OneHash CRM, simplifying management and reducing costs across international branches. (5 mentions)
Users value the comprehensive features of OneHash CRM for transforming their inventory and workflow management effectively. (5 mentions)
Users value the customizability of OneHash CRM, allowing for a tailored and efficient business experience. (4 mentions)
Users find the learning curve challenging as it initially starts flat but becomes steep and complex. (6 mentions)
Users find the learning difficulty challenging due to complex navigation and a steep initial learning curve. (5 mentions)
Users find difficult customization options in OneHash CRM, making it challenging to tailor the software to their needs. (3 mentions)
Users feel there is insufficient guidance, leading to challenges in navigating and utilizing OneHash CRM effectively. (3 mentions)
Users encounter limited customization options in OneHash CRM, making specific adaptations challenging despite available support. (3 mentions)

5 Pros or Advantages of OneHash CRM

5 Cons or Disadvantages of OneHash CRM

OneHash CRM Reviews (71)

Reviews

OneHash CRM Reviews (71)

4.4
71 reviews
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Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"User Friendly Interface"
5/5
What do you like best about OneHash CRM?

User friendly interface, faster navigation, customizable dashboards, CRM integration with easy implementation and comprehensive analytics which is ideal for daily use. The support services are responsive and efficient, ensuring any issues are quickly resolved. Highly recommended for anyone seeking reliable software solutions. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

While OneHash CRM offers a range of robust features, the initial setup and customization process can be somewhat complex, requiring a steep learning curve for new users. However, these issues are often mitigated by the responsive support team. Review collected by and hosted on G2.com.

Sara  L.
SL
Sara L.
Growth Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Multi-currency feature makes OneHash a worthwhile investment."
5/5
What do you like best about OneHash CRM?

Being a part of an organization with multiple countries as branches, I am able to manage the different billing currency with live currency exchange rate. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

Learning curve initially is flat but later on it steeps rapidly. Review collected by and hosted on G2.com.

Santhosh R.
SR
Santhosh R.
Senir QA Analyst
Small-Business (50 or fewer emp.)
"CRM for Basic small start-up"
4/5
What do you like best about OneHash CRM?

Easily usable user interface, easy data demonstration, good turn up speed Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

Everything has to be defined and has to be included in Doc type, for doctype need programming Review collected by and hosted on G2.com.

NB
Nazma B.
Quality Analyst
Mid-Market (51-1000 emp.)
"Quality Analyst"
5/5
What do you like best about OneHash CRM?

The Useability, Customer Support and Features make it one of the best softwares to use in the market. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

Interface and reports part could have been better Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Exceptional Customer Support with One Hash CRM"
4.5/5
What do you like best about OneHash CRM?

The responsiveness and effectiveness of their team have significantly enhanced our customer service experience. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

It become difficult at times to get their support over ph call. Review collected by and hosted on G2.com.

SR
swathi r.
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about OneHash CRM?

OneHash ERP provides customization options to tailor the system to your specific business processes and requirements. This flexibility allows you to configure the ERP modules, workflows, and reports to align with your unique business needs, ensuring a more personalized and efficient user experience. By centralizing and automating various business processes, OneHash ERP helps streamline operations and improve overall efficiency. Tasks such as order management, inventory tracking, and more are simplified, allowing your team to focus on strategic initiatives. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

OneHash ERP is a comprehensive software solution, and the cost associated with implementing and maintaining the system can be substantial. Licensing fees, customization costs, hardware requirements, and ongoing support expenses can add up, particularly for small and medium-sized businesses with limited budgets. While OneHash ERP offers customization options, there may be limitations to what can be modified or tailored to specific business needs. Some advanced customizations may require additional resources or expertise, which can further increase costs. Review collected by and hosted on G2.com.

Joo Kwang C.
JC
Joo Kwang C.
Founder CEO
Small-Business (50 or fewer emp.)
"OneHash CRM: The Go-To CRM for Recruitment Business"
5/5
What do you like best about OneHash CRM?

It is very customizable and you have full flexibility on how you want to design it, to suit your unique needs. This is by far, the greatest value and you don't have to worry about 3rd party add-on. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

Not that I can think of, but being a highly versatile CRM, it has more features than what most businesses would need. Therefore, a bit of work is required upfront to ensure you customize it to your actual needs for daily productivity. Review collected by and hosted on G2.com.

Shivani O.
SO
Shivani O.
Talent Acquisition Executive
Small-Business (50 or fewer emp.)
"OneHash CRM in Action: A User's Perspective"
5/5
What do you like best about OneHash CRM?

In our work, contact management is necessary and that too in real time. This feature is highly efficient as the multiple channels can be integrated in OneHash CRM. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

We had encountered issues in its usability initially as the CRM is quite comprehensive but became familiar later. Review collected by and hosted on G2.com.

GS
Gary S.
Manager
Small-Business (50 or fewer emp.)
"Excellent fast and efficient service"
4.5/5
What do you like best about OneHash CRM?

They reply to support emails, very fast and are willing to go overboard to help and advise. The software is initially complex, however once you start to work on it, it's quite good and has most of the essential CRM requirements, as well as all the extra options, for accounts, project management etc. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

I would suggest that the support package which has to be purchased in 10 hour blocks and has to be used within a month, be extended. Customers should be able to purchase in 5 hour blocks and be able to park unused hours for at least 3 - 6 months to use as and when an issue arises that needs an onboarding support call. Review collected by and hosted on G2.com.

Rohit S.
RS
Rohit S.
Seo analyst
Mid-Market (51-1000 emp.)
"A complete All-in-One CRM solution for streamlining business operations"
5/5
What do you like best about OneHash CRM?

OneHash CRM offers many features that help us to increase our productivity. It’s a cloud-based CRM that is very scalable. OneHash CRM platform offers a comprehensive suite of solutions that streamline processes like CRM, Accounting, HR and payroll, Appointments, and many more. OneHash CRM is helping our businesses to optimize their operations and drive growth. Review collected by and hosted on G2.com.

What do you dislike about OneHash CRM?

I felt Nothing as such to dislike in Onehash, Everything is up to mark. Review collected by and hosted on G2.com.