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At a Glance
Market Segments
Small-Business (75.4% of reviews)
Small-Business (62.1% of reviews)
Entry-Level Pricing
Free Trial 7 OneHash CRM Per Month
Free
OneHash CRM
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 7 OneHash CRM Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,812)4.1 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in its Contact & Account Management feature, scoring 8.5, while OneHash CRM outshines with a score of 9.0, indicating a more robust management system for customer relationships.
- Reviewers mention that OneHash CRM's Quality of Support is significantly higher at 8.9 compared to Zoho CRM's 7.6, suggesting that users find OneHash's customer service more responsive and helpful.
- G2 users highlight that OneHash CRM offers superior Marketing ROI Analytics with a score of 9.2, while Zoho CRM lags behind at 7.9, indicating that OneHash provides better insights into marketing effectiveness.
- Users on G2 report that OneHash CRM's Ease of Setup is rated at 8.3, compared to Zoho CRM's 7.8, suggesting that OneHash is more user-friendly for new users during the initial setup phase.
- Reviewers say that OneHash CRM's Task / Activity Management feature scores 8.5, outperforming Zoho CRM's 8.1, which indicates a more efficient way to manage tasks and activities within OneHash.
- Users report that Zoho CRM's Sales Force Automation features, while decent, do not match the comprehensive capabilities of OneHash CRM, which scores higher across multiple related categories, making it a more attractive option for sales teams.
Pricing
Entry-Level Pricing
OneHash CRM
Free Trial
Free Trial
7 OneHash CRM Per Month
Reap the Benefits of our Exclusive Deal
Instead of our regular $10 per user/per month pricing,
we’re offering an unlimited users deal.
- Multi company,
- Multi Language
- Drip Campaign
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
OneHash CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.8
51
8.4
2,387
Ease of Use
8.3
51
8.3
2,401
Ease of Setup
8.3
36
7.9
1,172
Ease of Admin
8.6
33
8.0
998
Quality of Support
8.9
47
7.6
2,182
Has the product been a good partner in doing business?
8.4
30
8.0
974
Product Direction (% positive)
8.2
46
8.0
2,325
Features by Category
Sales Force Automation
9.0
28
8.5
1606
|
Verified
8.8
23
8.3
861
|
Verified
8.6
30
8.2
1530
|
Verified
8.5
32
8.2
1611
|
Verified
8.9
22
7.8
1173
|
Verified
9.1
24
8.4
656
|
Verified
8.6
28
7.9
1205
|
Verified
8.5
26
8.0
1191
|
Verified
8.8
27
8.2
1305
|
Verified
Marketing Automation
8.3
28
8.0
1323
|
Verified
8.6
28
7.9
1286
|
Verified
8.8
33
8.3
1502
|
Verified
9.2
22
7.9
1112
|
Verified
Customer Support
8.6
24
8.0
1185
|
Verified
8.8
27
7.9
1189
|
Verified
8.5
27
7.9
1222
|
Verified
8.7
23
7.8
1056
|
Verified
8.9
23
8.0
1099
|
Verified
Reporting & Analytics
8.6
29
8.2
1482
|
Verified
8.5
34
8.2
1539
|
Verified
8.7
25
8.1
1039
|
Verified
Mobile & Social
9.0
22
8.1
1068
|
Verified
8.7
22
8.0
1079
|
Verified
8.9
24
8.0
1184
|
Verified
Platform
9.1
25
8.1
845
|
Verified
9.0
23
8.1
816
|
Verified
9.3
30
8.4
847
|
Verified
9.0
22
8.1
640
|
Verified
9.6
19
7.8
538
|
Verified
9.0
19
8.1
708
|
Verified
8.8
24
8.4
829
|
Verified
9.3
23
8.1
652
|
Verified
Integration
9.2
25
8.3
640
|
Verified
8.6
23
8.1
621
|
Verified
9.3
20
7.9
589
|
Verified
Generative AI
Not enough data
8.1
174
Agentic AI - CRM
Not enough data
8.1
63
Not enough data
8.3
62
Not enough data
8.1
62
Not enough data
8.0
62
Not enough data
8.2
62
Not enough data
8.2
62
Not enough data
8.3
62
Sales Rep Portal
9.0
7
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Management Portal
10.0
5
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Administration
8.6
6
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
9.2
8
Not enough data
8.8
7
Not enough data
Platform
9.8
7
Not enough data
9.5
7
Not enough data
9.7
6
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
9.8
7
Not enough data
Agentic AI - Sales Compensation
Not enough data
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
58
Not enough data
8.4
54
Not enough data
8.4
59
Pricing
Not enough data
8.1
61
Not enough data
7.6
57
Not enough data
8.1
56
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
56
Quoting
Not enough data
8.4
58
Not enough data
8.4
52
Not enough data
8.4
53
Not enough data
8.4
55
Not enough data
8.7
52
Admin
Not enough data
8.4
87
Not enough data
7.7
82
Not enough data
8.3
85
Not enough data
8.3
82
Channels
Not enough data
8.1
57
Not enough data
7.7
52
Not enough data
8.1
49
Platform
Not enough data
8.4
87
Not enough data
8.2
83
Not enough data
8.0
77
Not enough data
8.6
88
Not enough data
8.4
90
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
General Ledger
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
Accounts Receivable
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Accounts Payable
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Other Functionality
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
Reporting & Analytics
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.3
8
Not enough data
Platform
8.6
6
Not enough data
9.7
5
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
Integration
9.0
7
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Cash Flow
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Budgeting & Forecasting
9.3
7
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Revenue
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Payroll
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
9.4
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Administration
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
9.2
6
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
Integration
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Platform
9.7
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Competition
Not enough data
8.8
55
|
Verified
Not enough data
8.7
54
|
Verified
Not enough data
8.7
54
|
Verified
Not enough data
8.5
50
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
7.8
15
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
58
|
Verified
Not enough data
8.8
56
Not enough data
8.8
43
Platform
Not enough data
8.8
62
|
Verified
Not enough data
8.9
61
|
Verified
Not enough data
8.8
55
|
Verified
Not enough data
8.8
60
|
Verified
Not enough data
8.8
60
|
Verified
Employee Features
Not enough data
9.0
63
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.9
65
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
67
Not enough data
8.8
68
Not enough data
8.8
68
Not enough data
8.8
68
Organization
Not enough data
8.6
69
Not enough data
8.4
68
Not enough data
8.5
68
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.5
70
Sales Analysis
Not enough data
8.4
64
Not enough data
8.4
68
Generative AI
Not enough data
8.1
24
Not enough data
8.1
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
156
Not enough data
8.8
153
Not enough data
8.3
143
Not enough data
8.2
138
Not enough data
8.9
151
Not enough data
8.8
150
Not enough data
8.5
145
Repeatability and Reportability
Not enough data
8.4
142
Not enough data
8.6
147
Not enough data
8.5
140
Not enough data
8.2
135
Not enough data
7.9
118
AI and Automation
Not enough data
8.3
143
Not enough data
8.4
142
Not enough data
8.3
137
Not enough data
8.1
130
Not enough data
7.8
123
Generative AI
Not enough data
7.4
67
Agentic AI - Sales Engagement
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.9
25
Not enough data
7.7
24
Not enough data
7.5
25
Not enough data
7.8
25
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
50
Not enough data
8.5
49
Not enough data
8.5
51
Contracts
Not enough data
8.5
49
Not enough data
8.3
46
Not enough data
8.5
49
Revenue
Not enough data
8.6
50
Not enough data
8.5
49
Not enough data
8.5
46
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Front Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Production
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
90
Not enough data
8.5
85
Not enough data
8.5
89
Not enough data
8.3
81
Not enough data
8.8
49
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
75
Not enough data
8.6
72
Not enough data
8.5
72
Not enough data
8.7
73
Not enough data
8.6
71
Collaboration
Not enough data
8.8
72
Not enough data
8.5
74
Not enough data
8.9
76
Not enough data
9.0
79
Not enough data
8.7
73
Not enough data
8.7
71
Lead Monitoring
Not enough data
8.9
39
Not enough data
8.8
39
Not enough data
8.6
39
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
8.0
39
Not enough data
8.2
39
Analytics
Not enough data
9.1
39
Not enough data
8.8
39
Customization
Not enough data
8.6
38
Not enough data
8.5
38
Not enough data
8.7
38
Not enough data
8.6
38
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.4
20
Not enough data
7.9
20
Discovery
Not enough data
8.5
20
Not enough data
8.3
20
Not enough data
8.1
20
Management
Not enough data
8.3
20
Not enough data
8.3
20
Platform
Not enough data
8.3
20
Not enough data
8.3
20
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Platform Data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Platform
9.7
11
Not enough data
9.8
10
Not enough data
9.4
9
Not enough data
9.8
11
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
Recruiting and Onboarding
9.0
5
Not enough data
9.4
6
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
151
|
Verified
Not enough data
8.4
158
|
Verified
Not enough data
8.0
150
|
Verified
Not enough data
8.4
159
|
Verified
Personalization
Not enough data
8.5
175
|
Verified
Not enough data
8.6
176
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.4
169
|
Verified
Administrative
Not enough data
8.5
167
|
Verified
Not enough data
8.5
171
|
Verified
Not enough data
8.3
159
Agentic AI - Email Tracking
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
6.9
27
Not enough data
6.9
28
Not enough data
7.3
28
Not enough data
7.5
28
Analytics
Not enough data
8.3
132
Not enough data
8.4
138
Not enough data
8.4
139
Customizations
Not enough data
8.7
143
Not enough data
8.8
140
Not enough data
8.8
140
Not enough data
8.7
136
Not enough data
8.6
141
Generative AI
Not enough data
7.6
56
Agentic AI - Sales Analytics
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
7.1
27
Not enough data
7.2
27
Not enough data
7.3
27
Data Sourcing
Not enough data
8.3
140
Not enough data
8.4
144
Not enough data
8.2
137
Not enough data
8.6
149
Not enough data
8.5
140
Predictive Analytics
Not enough data
8.5
140
Not enough data
8.3
133
Not enough data
8.0
120
Not enough data
8.2
126
Sales Management
Not enough data
8.5
147
Not enough data
8.3
126
Not enough data
8.5
139
Not enough data
8.8
146
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Follow up Automation - Insurance CRM
Not enough data
Not enough data
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Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
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Not enough data
Categories
Categories
Shared Categories
OneHash CRM and Zoho CRM are categorized as CRM
Unique Categories
Reviews
Reviewers' Company Size
OneHash CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
13.0%
Marketing and Advertising
11.6%
Information Technology and Services
8.7%
Management Consulting
7.2%
Hospital & Health Care
4.3%
Other
55.1%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.1%
Alternatives
Discussions
What is OneHash CRM used for?
1 Comment
Official Response from OneHash CRM
OneHash is an all in one business automation tool. It can help you in
- Nurturing Lead
- Manage sales stages such as lead, opportunity, quotation,...Read more
OneHash CRM has no more discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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