--- title: Ondato Reviews meta\_title: 'Ondato Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Ondato works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 80 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

### Ondato Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Ondato for its **high verification efficiency** , offering fast, accurate identity checks that enhance user experience. [(33 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277824&qs=pros-and-cons#reviews)

Users love Ondato for its **high accuracy in fraud prevention** , enhancing safety without disrupting their workflow. [(20 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278211&qs=pros-and-cons#reviews)

Users value Ondato for its **efficient ID verification** , enabling quick and accurate identity checks seamlessly integrated into one platform. [(19 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277415&qs=pros-and-cons#reviews)

Users value Ondato for its **impressive security measures** , which enhance client trust and streamline business operations. [(19 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277240&qs=pros-and-cons#reviews)

Users praise the **user-friendly authentication tools** of Ondato, enhancing efficiency and simplifying onboarding processes significantly. [(15 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277918&qs=pros-and-cons#reviews)

Users experience **slow performance** with Ondato, especially with page loading and camera focus times, hindering usability. [(6 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278712&qs=pros-and-cons#reviews)

Users experience **delays in process** , particularly with page turning and initial implementation across legacy systems. [(4 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277483&qs=pros-and-cons#reviews)

Users experience occasional **verification issues** under low light or with younger faces, despite helpful instructions provided. [(4 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278390&qs=pros-and-cons#reviews)

Users suggest that more **customization options for ID verification** would enhance effectiveness and address age-related issues. [(3 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278821&qs=pros-and-cons#reviews)

Users find **integration issues** with legacy systems challenging, needing better documentation and faster support for smooth implementation. [(3 mentions)](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=2233675&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Ondato

##### 1. Verification Efficiency

Users praise Ondato for its **high verification efficiency** , offering fast, accurate identity checks that enhance user experience.
[
See 33 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277824&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Privacy-first onboarding that helped us meet strict telecom regulations"

What do you like about Ondato?

We were worried when our regulator tightened KYC requirements for mobile customers and Ondato showed us the right path. The eIDAS-certified verificati

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Made Compliance Feel Simple for My Business"

What do you like about Ondato?

Running my industry means I’m always juggling a lot — production schedules, staff, clients, and, of course, regulations. The compliance side used to e

##### 2. Fraud Prevention

Users love Ondato for its **high accuracy in fraud prevention** , enhancing safety without disrupting their workflow.
[
See 20 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278211&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Privacy-first onboarding that helped us meet strict telecom regulations"

What do you like about Ondato?

We were worried when our regulator tightened KYC requirements for mobile customers and Ondato showed us the right path. The eIDAS-certified verificati

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Made Compliance Feel Simple for My Business"

What do you like about Ondato?

Running my industry means I’m always juggling a lot — production schedules, staff, clients, and, of course, regulations. The compliance side used to e

##### 3. ID Verification

Users value Ondato for its **efficient ID verification** , enabling quick and accurate identity checks seamlessly integrated into one platform.
[
See 19 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277415&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Privacy-first onboarding that helped us meet strict telecom regulations"

What do you like about Ondato?

We were worried when our regulator tightened KYC requirements for mobile customers and Ondato showed us the right path. The eIDAS-certified verificati

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate and regulation-ready age estimation that keeps compliance simple"

What do you like about Ondato?

Ondato’s age estimation technology is surprisingly accurate and smooth. Instead of relying only on document uploads, it uses AI-driven facial analysis

##### 4. Security

Users value Ondato for its **impressive security measures** , which enhance client trust and streamline business operations.
[
See 19 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277240&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Privacy-first onboarding that helped us meet strict telecom regulations"

What do you like about Ondato?

We were worried when our regulator tightened KYC requirements for mobile customers and Ondato showed us the right path. The eIDAS-certified verificati

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate and regulation-ready age estimation that keeps compliance simple"

What do you like about Ondato?

Ondato’s age estimation technology is surprisingly accurate and smooth. Instead of relying only on document uploads, it uses AI-driven facial analysis

##### 5. Ease of Use

Users praise the **user-friendly authentication tools** of Ondato, enhancing efficiency and simplifying onboarding processes significantly.
[
See 15 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277918&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Catherine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine D.")
CD

Catherine D.

Mid-Market (51-1000 emp.)

5.0/5

"How Ondato Quietly Became Our Safety Net"

What do you like about Ondato?

Every region seemed to have its own rules, and every new client meant another checklist, another background check, another pile of documents to comb t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Ondato Saved the Day During the Craziest Event Ever"

What do you like about Ondato?

Ondato came through when we needed them the most. We had a huge sporting event coming up — millions of people, massive onboarding rush — and our old K

### 5 Cons or Disadvantages of Ondato

##### 1. Slow Performance

Users experience **slow performance** with Ondato, especially with page loading and camera focus times, hindering usability.
[
See 6 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278712&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I felt safe, secure, and in control—finally, a verification process I can trust!"

What do you dislike about Ondato?

Not much, really. If I had to nitpick, the camera took a couple of seconds to focus when I uploaded my ID, but it still worked just fine.

 ![Alexis C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis C.")
AC

Alexis C.

Mid-Market (51-1000 emp.)

5.0/5

"Comes with good documentation"

What do you dislike about Ondato?

I don't like the learning curves. It is a little bit slow and is not helpful for nontechnical users.

##### 2. Delays in Process

Users experience **delays in process** , particularly with page turning and initial implementation across legacy systems.
[
See 4 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1277483&qs=pros-and-cons#reviews)

See Related User Reviews

AR

Alejandro R.

Mid-Market (51-1000 emp.)

5.0/5

"The Day We Stopped Worrying About Compliance and Started Growing Again"

What do you dislike about Ondato?

While it supports documents from 192 countries, some regional document types or new national ID formats may take time to be fully integrated.

 ![Joan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joan B.")
JB

Joan B.

Mid-Market (51-1000 emp.)

5.0/5

"Eliminates the manual bottlenecks and legal guesswork we used to face in onboarding"

What do you dislike about Ondato?

It takes more than usual time for initial implementation across multiple legacy systems. But their support team is highly responsive and takes the nec

##### 3. Verification Issues

Users experience occasional **verification issues** under low light or with younger faces, despite helpful instructions provided.
[
See 4 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278390&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate and regulation-ready age estimation that keeps compliance simple"

What do you dislike about Ondato?

At times, the accuracy can slightly vary with low-light webcam conditions or very young faces, so user instructions are important during verification.

 ![Ken H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken H.")
KH

Ken H.

Mid-Market (51-1000 emp.)

5.0/5

"Values time, energy, efforts and money"

What do you dislike about Ondato?

More customization options can make it more effective and user-friendly. Especially, verification process options need to be more in number.

##### 4. ID Verification

Users suggest that more **customization options for ID verification** would enhance effectiveness and address age-related issues.
[
See 3 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=1278821&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ken H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken H.")
KH

Ken H.

Mid-Market (51-1000 emp.)

5.0/5

"Values time, energy, efforts and money"

What do you dislike about Ondato?

More customization options can make it more effective and user-friendly. Especially, verification process options need to be more in number.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Biometric authentication impressed us with its accuracy and ease of use"

What do you dislike about Ondato?

If the lightning isn't ideal, the verification process can fail occasionally. Here,blur photos or images can also fail for identity verification.

##### 5. Integration Issues

Users find **integration issues** with legacy systems challenging, needing better documentation and faster support for smooth implementation.
[
See 3 mentions
](https://www.g2.com/products/ondato/reviews?filters%5Bsentiment_snippet%5D=2233675&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Privacy-first onboarding that helped us meet strict telecom regulations"

What do you dislike about Ondato?

The integration with our legacy CRM process is somehow tricky and took a few weeks.Also the custom API documentation could be a bit more detailed. Onc

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Ondato Saved the Day During the Craziest Event Ever"

What do you dislike about Ondato?

Nothing major, but the integration guides could be a little easier for devs to follow. We had to call their support team a few times — thankfully, the

 ![Catherine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine D.")
CD

Catherine D.

Customer Support Supervisor

Computer Software

Mid-Market (51-1000 emp.)

9/11/2025

"How Ondato Quietly Became Our Safety Net"

5/5

What do you like best about Ondato?

Every region seemed to have its own rules, and every new client meant another checklist, another background check, another pile of documents to comb through.Then we switched to Ondato.It wasnt flashy or overpromised; it just& worked. Their system feels like it was built with a real plan in mind not just make it faster, but make it safer without slowing people down. Whether its confirming IDs, doing ongoing monitoring, or flagging potential risks, it all happens without interrupting our workflow or annoying our clients. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

The system seems okay to me. It helps in growing our business and gives us a hassle-free workplace. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Now, instead of chasing after missing documents or double-checking names manually, we can focus on the actual relationships were building. I cant say that about many tools weve used.If theres one thing Ive learned, its that good compliance isnt loud its invisible. Ondato made ours disappear into the background, and thats exactly how I like it. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AR

Alejandro R.

Payroll Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

8/28/2025

"The Day We Stopped Worrying About Compliance and Started Growing Again"

5/5

What do you like best about Ondato?

When I started my company, I thought the hardest part would be getting customers.I was wrong. It wasn’t the marketing,the product or trust. After expanding fast with new markets, new customers and opportunities, we started facing new problems. With every step forward, compliance slowed us down. ID checks took days. Fraud slipped through. Then my team needed to do more paperwork instead of building the business.I could see it in our numbers.Then Ondato came in and did fast, accurate, and scalable work. It made them our compliance department in a box. In weeks, they integrated seamlessly with our platform. Customers could verify their identity in minutes. Fraud detection became proactive, not reactive. And best of all, we were always ready for any regulator’s questions — without having to scramble.Overnight, onboarding time dropped by more than half. Fraud attempts plummeted. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

While it supports documents from 192 countries, some regional document types or new national ID formats may take time to be fully integrated. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Ondato didn’t just fix a problem.They changed our present by removing our biggest growth barrier — and they changed our future by making expansion possible without fear.Today, we’re not just surviving in a regulated industry.We’re thriving. We opened in three new countries in six months. My marketing team stopped tiptoeing around compliance and started proudly telling the world: “We protect your trust with the best verification technology there is.” Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

SB

Sarah B.

Founder &amp; Principal

Public Relations and Communications

Small-Business (50 or fewer emp.)

7/27/2025

"Made me feel secure, respected, and in control during the whole process"

5/5

What do you like best about Ondato?

Ondato wins my heart with transparency,care and reliability. What impressed me even more was how professional and fast the entire verification process was. I submitted all my documents and within minutes of submitting my documents and photo, everything was reviewed, verified, and I received an update. It doesn’t need any paperwork, no unnecessary back-and-forth. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

One small problem which I faced was after uploading documents my device reset once. But it didn’t affect the outcome. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Ondato is a big relief for me as it comes with digital solutions. It helps a lot for checking my identity, and verifying information securely.This takes the stress of in-person visits entirely. I felt protected throughout, and that matters a lot when you’re sharing sensitive data. The fact that the platform follows strict compliance protocols gave me even more peace of mind. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Jenna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna M.")
JM

Jenna M.

Software Developer/Engineer

Information Technology and Services

Enterprise (\> 1000 emp.)

8/12/2025

"Robust compliance without slowing us down"

5/5

What do you like best about Ondato?

Ondato combines everything we need into one platform—real-time identity checks, document scanning, biometric match, and background investigation across over 15,000 sources. Their AI-driven process feels incredibly robust yet smooth, even for first-time users. The 99.8% accuracy gives us peace of mind, and we’re able to process investor applications securely in under a minute. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

We’d love a bit more custom branding flexibility within the verification journey, though that’s a minor wish compared to the platform’s strengths. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Before Ondato, our compliance team was spending too much time manually validating ID documents and running checks across different systems. Now everything is automated, faster, and more reliable. We also significantly reduced compliance costs and cut down user drop-offs during registration. Most importantly, it protects both our investors and borrowers from risk. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Joan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joan B.")
JB

Joan B.

Engineer - Team Lead

Computer Software

Mid-Market (51-1000 emp.)

6/25/2025

"Eliminates the manual bottlenecks and legal guesswork we used to face in onboarding"

5/5

What do you like best about Ondato?

A seamless identity verification is needed for our sim card registrations and the process may vary from country to country. Ondato has the ability to customize document and ID methods as per the requirements. It maintains the region methods to ensure compliance with laws like eIDAS, GDPR, and local telecom-specific KYC mandates. Moreover they use AI based background analyses to add an extra layer of fraud prevention. This helps to make the mobile number portability services and high-risk accounts free from potential threats or attacks. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

It takes more than usual time for initial implementation across multiple legacy systems. But their support team is highly responsive and takes the necessary steps to overcome the situation. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

SIM activation or service sign-up is mandatory in this telecom sector for verifying identity of the clients. So that fully digitization process makes the fraud cases low and improves customer satisfaction. We now process tens of thousands of verifications per month with 99.8% accuracy, and we’ve been able to cut our compliance overhead by over 70%. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

JR

Jim R.

VP Sales

Real Estate

Mid-Market (51-1000 emp.)

5/16/2025

"My loan got approved and ready with the help of Ondato system"

5/5

What do you like best about Ondato?

Some Days before I applied for a personal loan and identity verification of Ondato made a huge difference in this process. All things went very smoothly and nicely but in an organised way. Visiting any offices or paper works was always annoying to me and I personally didn't like all these processes. Ondato took all the hassles and did the work quickly and accurately. So it saved a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

The only problem I found is the delay of page turning. It took some extra time to turn around the page. This problem needs to be solved. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

What I loved the most is the transparency and security of the system. I needed to submit the ID and photo and the system did the rest with perfection. The relief was it checked the documents properly and I had my loan approved and ready within a few days. It earned my trust in all ways. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ken H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken H.")
KH

Ken H.

Customer Support Manager

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

6/22/2025

"Values time, energy, efforts and money"

5/5

What do you like best about Ondato?

Ondato goes ahead and wins the heart of its customers when it really shines in the speed of its authentication process. Most verifications are completed in less than a minute, that means it values time, energy, efforts and money. Undoubtedly this is ideal for our fast-moving environment. This has had a direct impact on our conversion rates too. Our customers love this seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

More customization options can make it more effective and user-friendly. Especially, verification process options need to be more in number. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

We switched to Ondato mainly for their authentication solutions, and with great joy we saw that we were right.The accuracy of the document and facial recognition checks is also a big plus. It’s reassuring to know that our user base is fully vetted and safe. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Kim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim R.")
KR

Kim R.

Senior DevOps Engineer

Small-Business (50 or fewer emp.)

4/29/2025

"Smooth, secure and simple video identity verification system"

5/5

What do you like best about Ondato?

My company was looking for a verified platform where video identity calls really work and verified the right choice. Ondato provides the same service with some best options. The way they do the video identity verification is smooth and simple. Customers just need to hold up their ID on cameras and the KYC agent takes care of the rest procedures. This saves time and energy both and lessens the burden of us. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Nothing to worry about. Totally smooth and secure verification process. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

This system is designed to satisfy the customers at its best. It works super fast as it can give you results in under 30 seconds. The accuracy rate is also 99.8%. I like the cost effectiveness of it. It reduces my KYC costs by up to 90%. This is a fast, flexible and built for modern business to work without a headache. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

GA

Glen A.

Manager - Digital Technology Operations

Information Technology and Services

Enterprise (\> 1000 emp.)

5/1/2025

"Highly configurable platform with multi - channel verification system"

5/5

What do you like best about Ondato?

Ondato is a highly configurable platform with multi - channel verification system. It provides a robust tool for all the verification and ensuring security. This comes with video based KYC, automated photo KYC, manual upload and NFC verification. All these ensure extraction of identity data and speed and accuracy. This platform integrates with real-time identity validation and cross-referencing. In this way it helps in our business to detect the risk of frauds and suspicious activities. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

This is super fast, reliable, speedy, accurate and built to keep you out of compliance hassle. I'm satisfied with the service. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

It is compliant with regulatory compliance frameworks, like - GDPR, eIDAS, ISO, COPPA and others. The UI customization options allow businesses to align the experience with their own brands. This integration flexibility makes it a technically mature choice for any business. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

SE

Scott E.

Senior Software Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

3/25/2025

"Remote business needs an authentication system with proper planning"

5/5

What do you like best about Ondato?

I have a ecommerce business and this kind of remote business needs an authentication system the most. Ondato provides us that without compromising security. Moreover, it adds an extra layer of protection on our website. We use multi factor authentication, passwordless authentication, time based authentication, face recognition, and more to ensure the privacy and authenticity of clients and ours too. It definitely increased my customer confidence and trust. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Nothing seems unusual to me that can be addressed as a disadvantage. It helps in my business and I like it. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

I would like to mention that it meets legal requirements like GDPR, AML and KYC compliance. This ensures compliance with regulations and prevents unauthorised access. So the sensitive data and information are kept quite safely and protects personal, financial and corporate data from cyber security. The best part is supporting the seamless business operation and this brings the best result. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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