Onclusive Social Reviews & Product Details

The Digimind platform tracks both earned and owned media performances, it is tracking accurately the necessary data across various Social Media Platforms (Facebook, Twitter, Instagram, YouTube, Trip Advisor, Blogs, News Platforms, etc...), Digimind is capable to track conversations in many different languages, including languages that any other competitors don't support in the Southeast Asia region. Finally it is easy to use, has a simple user experience and allows deep diving analysis. Review collected by and hosted on G2.com.

The key to succeed, when using the Digimind, is the setup part. When first using the platform, it is necessary to have both an introduction, a tutorial as well as a technical support. However Digimind provides this support and helped me to become familiar with the tool in a short time spend. Review collected by and hosted on G2.com.

The willingness of the team to always go over and above for any enquiry. Always available and ready to take on a new challenge.

Easy to use. Great, slick reporting platform. Very interactive. Review collected by and hosted on G2.com.

The fact that data collection isn't immediate.

That the tools offers so much sometimes i don't know how to pick what information is the most relevant. Review collected by and hosted on G2.com.

- The possibility to create dashboards to avoid performing the same searches multiple times.

- Its modern and ergonomic interface.

Digimind Social is a powerful monitoring tool to listen to all online and social media conversations about our brand or our competitors. Review collected by and hosted on G2.com.

- The tool is very powerful, it is difficult to choose which KPIs are the most important for the analyses.

- Let the software collect the data for a day, but it also allows the team to organize themselves.

- Monitoring Facebook pages is sometimes less effective than other networks. Review collected by and hosted on G2.com.

In-depth analysis of both earned and owned media. The tool offers us the possibility to create intuitive dashboards to monitor our e-reputation and that of our competitors. We can also analyze the performance of our Facebook, Twitter, LinkedIn, and Instagram pages in order to optimize our content strategy. Review collected by and hosted on G2.com.

Despite an extremely intuitive interface, the software offers dozens of different dashboards and it is easy to get lost during the first few days of use. However, Digimind offers training sessions and the ongoing support throughout the project by their consultants is highly appreciated. Review collected by and hosted on G2.com.

The interface is extremely intuitive compared to other social media monitoring platforms. It allows you to create dashboards to track our different KPIs in just a few clicks. Review collected by and hosted on G2.com.

The expressions used in our industry are complex and sentiment analysis is not always consistent. This is a problem also encountered in other tools. Review collected by and hosted on G2.com.

The influencer network functionality. Being able to view the number of followers from those that interact with your content is one of the best parts of Digimind Review collected by and hosted on G2.com.

Not being able to customize dashboard widgets with company regalia. Look and feel is important to business user adoption at this company and without it adoption rates struggle. Review collected by and hosted on G2.com.

The tool is very powerful and can generate a huge amount of information in a relatively short amount of time allowing you to use the tool often and efficiently to analyze social networks both owned and that of your competitors. Review collected by and hosted on G2.com.

Occasionally you need to change the sentiment analysis to make it more accurate, however the ability to manually do this is effective. Review collected by and hosted on G2.com.

All the features and charts to be used easily for creating great analytic reports. Review collected by and hosted on G2.com.

The collection of the mentions is often not complete. Review collected by and hosted on G2.com.

Having previously used Brandwatch to analyze the impact of my campaigns, I tried Digimind Social somewhat by chance hoping to find something a bit clearer and simpler to use, and I was not disappointed at all!

The interface generates detailed reports for each campaign and achieves the feat of making them understandable even for novices in e-marketing. I particularly appreciate the ability to create customized dashboards, which allows me to define my own KPIs and saves me a lot of time every time I start a new campaign. Review collected by and hosted on G2.com.

The user 'sentiment' analysis function is sometimes questionable because positive comments can be recorded as negative comments and vice versa. However, the software still correctly notes the majority of mentions. Review collected by and hosted on G2.com.

We've enjoyed working with Digimind to better understand our growth on social as well as opportunities for future growth. We use analytics platform to track followers and engagement, and pace ourselves against our competitors. We've been able to leverage listening to understand how people are talking about our collection at Target, and we're starting to expand this effort further. The team at Digimind has been very responsive to our needs and has taken a very hands-on approach, which we have benefitted from. Review collected by and hosted on G2.com.

Sometimes the platform can take a while to load due to the volume of data we're retrieving. Review collected by and hosted on G2.com.