--- title: Onclusive Social Reviews meta\_title: 'Onclusive Social Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Onclusive Social works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Onclusive Social Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Onclusive Social but has limited features. Are you part of the Onclusive Social team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/ * * * Seller [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17) Discussions [Onclusive Social Community](https://www.g2.com/products/onclusive-social/discuss) Solution Type Best-of-Breed Overview by Adriahnna Curry Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/onclusive-social/pricing) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ View All Alternatives ](https://www.g2.com/products/onclusive-social/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/1/2019 "One of the best tools" 5/5 What do you like best about Onclusive Social? Their platform is simple. The layout is unique and everything is easy to find. Its not ugly, bulky and overwhelming like some of the competitors. Its seamless. The account team (at least my customer success manager, Tony Y.) was amazing. He was extremely hands on and always willing to answer any questions I had and updating me on any new features that roll out. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? A few pet peeves, when selecting date ranges and switching between different analytics the dates you selected to begin with reset. Occasionally, I have issues with mentions etc. but their support team is somewhat fast-moving on finding the solution or the issue. I hope one day their platform will support real-time responding for community management purposes. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: You have to really know what you want to use Digimind for. I recommend having a solid strategy for using that way you have a game-plan on how to use the insights. Where its solely for Social Listening, etc. Again, their account team is incredible. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? Competitive analysis, social listening, community management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MA Mirela A. Social Media Analyst Enterprise (\> 1000 emp.) 1/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "One of the best platform" 5/5 What do you like best about Onclusive Social? I frequently use Digimind and I prefer it over any other platform. I really like the interface of the platform, I also love the graphs, the functionalities that can be used for a million purposes, I love that Digimind offers so much information at a click. I also love the colours, and how easy and how deductible is everything. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? I dont like the fact that it started to collect a lot less mention, comparing to what I had in Synthesio. Still, there are more pertinent ones thant there were there. Its just that there are less mentions.I feel like it happened much more on a social media platform for a certain client, than what Digimind is showing me. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: Use it! Everything works and looks great! Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? Im helping my clients improve their online and offline communication, Im also finding new, easier ways of doing my work, Im speeding up processes and improving the quality and aspect of my newletters and rapports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AP Angelica P. PR & Communication Specialist Mid-Market (51-1000 emp.) 1/16/2019 "SA2018" 4/5 What do you like best about Onclusive Social? I'm in control in choosing what I want to know or see - either our own school progress, or how our competitors has been doing, and even finding out who's our influencers are. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? None in particular - even though I wonder if I can get more data on users and competitors, since we are facing a high speed data transfer nowadays. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: It's better to sign up for a trial first. You never know what you'll get until you give it a go. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? The negative sentiment is the one that has been our main focus, through monitoring, we can know it earlier before it gets ugly, thus we can create the right strategy to handle it accordingly. It's been quite handy for us, knowing that our competitors can do the same too - in terms of speed and acknowledgment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EF Emilio F. Investigador & Ayudante de Cátedra Enterprise (\> 1000 emp.) 1/2/2019 "A great product to full fill an analisys of user experience" 5/5 What do you like best about Onclusive Social? Probably, it is the amount of information that digimind recovers from the networks and its capacity of transform or solve the information into a dashboard. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? Maybe, it would be its low capacity of discourse understanding in media and social networks. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? As all we know, the social networks are an important key for the analysis of a tecnology. In this case, we use digimind for the analysis of the user experience in transport (especifically, railroads). We need to know and report which are the more important subjects about complains, problems or solutions that our users experiment in their trips. We do a lot of testing and opinion polls that we take as insights to our job, but that´s not full fill the entire work of analysis we need. And that is the problem that digiminid solves to us. Finally, the more importante benefit is to save and reduce the time of work. Digimind automates a hole work of searching and integrating information that takes hours in almost real time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services") UR Verified User in Recreational Facilities and Services Mid-Market (51-1000 emp.) 5/14/2019 "Love this Tool!" 5/5 What do you like best about Onclusive Social? I love the ease of use of this product. We previously used Crimson Hexagon and it wasn't as user friendly as Digimind. Digimind's Account team and Customer Success Team is incredible and always on top of questions or feedback we have. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? Occasionally there are bugs or issues with the API. I understand some of their capabilities are still in the works. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: Depending on the cost or how large your company is, valuable insights can be pulled from this tool. Learnings and Insights won't be immediate but Digimind's team truly wants to see you succeed. I'm grateful to have their team available to make learning and gathering insights much easier. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? Social Monitoring, Community Management, Reputation Montioring, Content and Trend Insights Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NO Nelly O. Social Media Strategist Mid-Market (51-1000 emp.) 2/1/2019 "Awesome Tool - Event Better Customer Service!" 5/5 What do you like best about Onclusive Social? The tool has helped our tremendously small team in evaluating our social platforms. The Digimind team has always been on hand to answer questions and advise on best practices. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? The tool is still, at times, pretty confusing but recent updates have made that less often. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? The company is heavily focused on sentiment around the brand as we encounter scammers. We pride ourselves in positive customer experience so understanding how our content is received on social has educated and allowed us to develop strategies to address. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amr T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr T.") AT Amr T. Product Portfolio Management Enterprise (\> 1000 emp.) 2/27/2019 "Amazing experience" 5/5 What do you like best about Onclusive Social? The tool is very easy to use, well structured, and it make my life easy as it consolidates all the relevant information in one place by few clicks and minumum efforts, i can get what i know in no time also the ability to "like" and "comment" is very powerful, so users in same project can communicate Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? it will be good if the interface be more colorful Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: I think there is no other product in the market that has all those features Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? Consolidated all Market and product news in one place and made me able to follow up easily. Raised the market awarness Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marc R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc R.") MR Marc R. Network Administrator Small-Business (50 or fewer emp.) 1/8/2019 "Good, but there are some annoying instances." 4/5 What do you like best about Onclusive Social? I like how organized it is, easy to use. I also like the reporting side of it, it really makes our lives easier Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? We mainly tag mentions on our account, and it really makes me uneasy when you click the tag button for a mention and you want to search a tag, the popup disappears twice or thrice until you can type on it. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: This platform will make your reporting better and easier. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? Social media presence and support. It helps us track the sentiments. Review collected by and hosted on G2.com. Show More Response from Aurélien Blaha of Onclusive Social [Editedit](https://www.g2.com/survey_responses/onclusive-social-review-1528027/official_response/edit) hi Marc, thanks for the review :) The annoyance you describe sounds more like a bug on your browser than an issue with Digimind itself. Would you mind opening a support ticket so that can dive deeper into this issue? Thanks! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leah P.") LP Leah P. Digital Specialist Small-Business (50 or fewer emp.) 1/3/2019 "Not the best tool for our agency " 1/5 What do you like best about Onclusive Social? The customer service has improved immensely over the time we have had the tool. Our current reps are really responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? There is too much information being pulled in and it is time consuming to break it all down. It requires the user to be very hands on in order to get meaningful results. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: It is great for tracking a lot of different things, however, you must have the time to devote to using the tool. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? We currently are using the tool to capture chatter around our clients' brands. We originally purchased the tool for reputation management but it wasn't the correct solution for our client's needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 10/5/2018 "A win for Digimind's customer success manager " 4/5 What do you like best about Onclusive Social? The ability to tag within a query and then create graphs from that data -- be it sentiment or share of voice of different branded medications, is really superb. I can use these graphs to give evidence for exploring new trends. I also think being able to break out the top keywords and share of voice for those phrases is key to helping us formulate our audience description for our creative team. Tony, our Digimind customer success manager, has been an absolute key asset in our uptake of Digimind into our business stream. Before Tony started working with us, we had only captured a fraction of the value of Digimind. We were assigned two other customer success consultants prior to Tony and they were not nearly as helpful. I would have given Digimind a lower score if it were not for the bi-monthly work sessions he has set up for us to go through how to apply Digimind to many of my projects. Essentially, he makes the cost worth it. It is very important for us to be able to filter messages by the influencer rating. That is easy to do with Digimind. Review collected by and hosted on G2.com. What do you dislike about Onclusive Social? I believe our use case for Digimind is not the most common. A challenge we face is sorting through all the news articles that are from pharmaceutical companies. Because I am trying to get an understanding of how patients feel about a medication, stock market announcements are not so useful. I know I can filter out mentions from higher influencer value publications. I think unfortunately that doesn't always leave an N big enough to work with. It is difficult to pinpoint individual influencers. I wish I didn't get a feed of 100+ influencers but a smaller, more curated list. I think that could really increase the value we get from this feature. Review collected by and hosted on G2.com. Recommendations to others considering Onclusive Social: Get advice on how to build out the tag system to make it as custom as possible. Review collected by and hosted on G2.com. What problems is Onclusive Social solving and how is that benefiting you? We are using Digimind not to understand our own brand against competing brands, but to map out our audience's journey -- what they talk about, what they hear about their disease, how engaged they are online and at what stage of their disease, and to aid feasibility analysis. From this perspective, we can use share of voice to estimate the amount of engaged patients, and to estimate awareness of different medications that may be a part of the research study. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Onclusive Social? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Onclusive Social ](https://www.g2.com/products/onclusive-social/discussions/new) GU Guest User What is Digimind Social used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-digimind-social-used-for) [ View all Discussions ](https://www.g2.com/products/onclusive-social/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 17 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/onclusive-social/pricing) Onclusive Social Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/meltwater-vs-onclusive-social) ##### ##### Onclusive Social Features Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Follower Analysis Post Performance Monitoring & Listening Social Measurement Influencer Identification Data Management & Analysis Sentiment Analysis Social Reporting [ View More Features ](https://www.g2.com/products/onclusive-social/features) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Market Intelligence](https://www.g2.com/categories/market-intelligence) [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Market Intelligence](https://www.g2.com/categories/market-intelligence)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which exit interview management solutions offer pre-built survey templates that reduce HR setup time to under one month?](https://www.g2.com/discussions/which-exit-interview-management-solutions-offer-pre-built-survey-templates-that-reduce-hr-setup-time-to-under-one-month)[Is a paid hardware monitoring tool like PRTG worth the licence cost for a small business?](https://www.g2.com/discussions/is-a-paid-hardware-monitoring-tool-like-prtg-worth-the-licence-cost-for-a-small-business)[Best workforce management software to integrate with existing systems](https://www.g2.com/discussions/best-workforce-management-software-to-integrate-with-existing-systems) [Best Graphic Design Software](https://www.g2.com/articles/best-graphic-design-software)[Which low-code machine learning tools connect well with existing data warehouses like Snowflake or BigQuery without needing a separate ETL pipeline?](https://www.g2.com/discussions/which-low-code-machine-learning-tools-connect-well-with-existing-data-warehouses-like-snowflake-or-bigquery-without-needing-a-separate-etl-pipeline)[Pros and Cons Details](https://www.g2.com/products/onclusive-social/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)