Onclusive Social Reviews & Product Details

I like the easy-to-read listening streams and the ability to easily filter the stream. I love being able to block unlimited number of irrelevant sources. Radian6 had a cap on how many sources you could exclude and that was a big challenge. Review collected by and hosted on G2.com.

There isn't a lot I don't like. I wish there was a mobile app for the social media monitoring and analytics. Review collected by and hosted on G2.com.

I like best the fact that I can create models for reporting and export them easily and the fact that there are a lot of very useful indicators available. Furthermore, the team is really present and helpful. The first training program is very interesting. Review collected by and hosted on G2.com.

Sometimes, the mentions are slow to load, and I don't know if it's because of Digimind or the SI system here. Review collected by and hosted on G2.com.

It searches the web and social media to provide key information, but more importantly it makes it easy to display data into meaningful content. It is an important tool for any strategic decision we take in our business. Review collected by and hosted on G2.com.

The sentiment is good, but when compared to other tools, it needs further development Review collected by and hosted on G2.com.

I love Digimind Social's user-friendly features. The platform on Digimind Social is also very visually appealing. The national trade association I work for utilized Digimind Social Media to track our social media efforts, listen to our competitors and track key analytics trends. Review collected by and hosted on G2.com.

It takes awhile to get comfortable with certain features of the platform; specifically the feature of compiling competitive dashboard analysis. Review collected by and hosted on G2.com.

A simple setup for time-saving. An intelligent tool to listen, analyze, and generate reports. Simple and easy to use thanks to an intuitive platform. You will appreciate the ease with which you can create visuals and reports. Review collected by and hosted on G2.com.

It is necessary to let the software collect data for a day, but it also allows the team to organize themselves. Review collected by and hosted on G2.com.

The benchmarking capabilities of the tool are endless. Comparing how we perform in a specific segment of our market against competitors, comparing how our customers react to our campaigns on different channels among particular communities are just a few examples… Review collected by and hosted on G2.com.

Like other listening tools, if you don’t spend the time, finding actionable information can be a challenge. Recommendations to others considering this product

Great resources on the helpdesk, very helpful for beginners Review collected by and hosted on G2.com.

The intuitive user experience and ability to slice into the data in different ways in the tool's dashboard. Review collected by and hosted on G2.com.

Not much to dislike. Would love more granular control in the query stage for geographic locations. Review collected by and hosted on G2.com.

The interface is extremely user friendly allowing you to quickly navigate through the wealth of data, and making the information pulled from social media accounts such as Twitter, Facebook and all other add-ons simple to analyze. Review collected by and hosted on G2.com.

The set-up can seem tiresome inserting all the individual accounts you want to analyze however this is more than worth it to ensure you have a perfect set up and don’t need to keep returning to tweak and edit the topic. Review collected by and hosted on G2.com.

Digimind offers numerous quite advanced charts and allows viewing the results in various forms that are very clear for the end client. The personalized support by the Digimind teams and their responsiveness is also a positive point. Review collected by and hosted on G2.com.

Certain features like adding tags or tone are not simple enough to use when processing large volumes of data (several clicks required). Review collected by and hosted on G2.com.

With Digimind Social Analytics, it is simple to simultaneously analyze an unlimited number of social accounts. Review collected by and hosted on G2.com.

Sentiment analysis can be a bit complicated, but it is constantly being developed and any issues quickly disappear. Review collected by and hosted on G2.com.