ONCALL Language Services is Australia's largest language service provider and a global leader in delivering high-quality interpreting and translation solutions. With over 40 years of experience, ONCALL offers a comprehensive suite of services designed to bridge communication gaps across diverse communities. Their extensive network includes 12,000 professional interpreters and translators proficient in up to 300 languages and dialects, ensuring accessibility and inclusivity for all clients.
Key Features and Functionality:
- Interpreting Services: ONCALL provides onsite , telephone, and video conference interpreting, catering to various sectors such as healthcare, legal, and social services. Their interpreters are highly qualified, holding certifications like NAATI in Australia, and are experienced in handling sensitive and complex situations.
- Translation Services: Offering precise translation solutions, ONCALL handles a vast array of documents, ensuring accuracy and cultural relevance. Their services are tailored to meet the specific needs of clients across different industries.
- Technological Innovations: ONCALL integrates advanced technologies, including AI-driven solutions, to enhance service delivery. Their proprietary platforms like CaptionConnect for real-time speech-to-text conversion and NextGen for interpreter booking and management streamline processes and improve accessibility.
Primary Value and Solutions Provided:
ONCALL's primary value lies in its commitment to facilitating effective communication between organizations and culturally and linguistically diverse communities. By offering a wide range of interpreting and translation services, supported by innovative technology and a vast network of qualified professionals, ONCALL ensures that language barriers do not impede access to essential services. Their solutions empower clients to engage inclusively with their audiences, fostering understanding and collaboration across different cultures and languages.