--- title: Octopus ITSM Reviews meta_title: 'Octopus ITSM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Octopus ITSM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-10-30' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Octopus ITSM Reviews & Product Details

Profile Status

This profile is currently managed by Octopus ITSM but has limited features.

Are you part of the Octopus ITSM team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Octopus ITSM.

Basic

$60.00
flat_rate Per Month
View More Pricing Information

Top-Rated Alternatives

ClickUp
ClickUp
4.6/5(15,340)
NinjaOne
NinjaOne
4.7/5(5,817)
Automation Anywhere Agentic Process Automation
Automation Anywhere Agentic Process Automation
4.5/5(5,725)

Octopus ITSM Reviews (2)

Reviews

Octopus ITSM Reviews (2)

5.0
2 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Exploring ITSM Solutions"
5/5
What do you like best about Octopus ITSM?

The Octopus ITSM is user friendly and has helped me when it comes to IT asset management. Review collected by and hosted on G2.com.

What do you dislike about Octopus ITSM?

None at the moment as this is a new product in our organization and I'm still exploring the solution. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Helpful ITSM solution on our organization"
5/5
What do you like best about Octopus ITSM?

it is easy to use and easy when it comes to integrating some applications that we need to deploy immediately and with easy administration. Review collected by and hosted on G2.com.

What do you dislike about Octopus ITSM?

for now, i don't have any dislikes in this ITSM. I'm still exploring and navigating since this is new to ours. Review collected by and hosted on G2.com.

There are not enough reviews of Octopus ITSM for G2 to provide buying insight. Below are some alternatives with more reviews:

1
ClickUp Logo
ClickUp
4.6
(15,340)
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
2
NinjaOne Logo
NinjaOne
4.7
(5,817)
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
3
Automation Anywhere Agentic Process Automation Logo
Automation Anywhere Agentic Process Automation
4.5
(5,725)
Automation Anywhere Agentic Process Automation (APA) lets you build and orchestrate AI agents, RPA bots, APIs, documents, and people across every enterprise system — with process expertise and governance built into every step.
4
ServiceNow IT Service Management Logo
ServiceNow IT Service Management
4.5
(2,021)
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
5
Freshservice Logo
Freshservice
4.6
(1,384)
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
6
Atera IT Management Logo
Atera IT Management
4.6
(1,287)
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
7
Jira Service Management Logo
Jira Service Management
4.3
(1,001)
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
8
SolarWinds Service Desk Logo
SolarWinds Service Desk
4.3
(791)
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
9
SysAid Logo
SysAid
4.5
(759)
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
10
Autotask Logo
Autotask
4.3
(643)
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
Show More

Pricing Options

Pricing provided by Octopus ITSM.

Basic

$60.00
flat_rate Per Month
View More Pricing Information
Categories on G2
Explore More