I signed up for a free trial and attempted to cancel it well before the deadline. However, Ocoya's cancellation button was completely broken and non-functional, making it impossible to terminate the trial. They then automatically charged my bank account and are now flatly refusing to issue a refund. This is an illegal "dark pattern" designed to trap users and steal their money, directly violating UK Consumer Rights and EU cross-border trading laws.Their support team sends automated templates and refuses to cooperate. If you are trapped in this same scenario, do not waste time begging them for a refund. Call your bank immediately and demand a Chargeback or Section 75 dispute for unauthorized billing due to a broken cancellation system. I have already formally reported Ocoya UAB to Action Fraud UK and the European Consumer Centre (ECC). Avoid this company at all costs! Review collected by and hosted on G2.com.

I signed up for a free trial and attempted to cancel it well before the deadline. However, Ocoya's cancellation button was completely broken and non-functional, making it impossible to terminate the trial. They then automatically charged my bank account and are now flatly refusing to issue a refund. This is an illegal "dark pattern" designed to trap users and steal their money, directly violating UK Consumer Rights and EU cross-border trading laws.Their support team sends automated templates and refuses to cooperate. If you are trapped in this same scenario, do not waste time begging them for a refund. Call your bank immediately and demand a Chargeback or Section 75 dispute for unauthorized billing due to a broken cancellation system. I have already formally reported Ocoya UAB to Action Fraud UK and the European Consumer Centre (ECC). Avoid this company at all costs! Review collected by and hosted on G2.com.

What I liked most about Ocoya is how easy it makes the whole process of creating and scheduling content. In a single platform, I can generate texts with AI, design creatives, and have my posts ready for various social networks without wasting time jumping between tools. Additionally, the interface is quite intuitive, which makes even complex tasks feel quick and organized. Review collected by and hosted on G2.com.

What I liked the least is that some advanced features can feel limited or inflexible, especially when you want to further customize the content or automations. Also, at times, the loading speed or content generation can be a bit slow, which interrupts the workflow if you are creating several posts in a row. Review collected by and hosted on G2.com.

You can handle many task with Ocoya. It offers graphic templates, writing ai, schedule and more! If you have Canva account, you can use it with Ocoya. Review collected by and hosted on G2.com.

I wish their AI text generator was better. Now, it is producing simple texts but I am sure they will develop it. Review collected by and hosted on G2.com.

I loved Ocoya at first - then after a while, realized that they promise to deliver and never, ever ship. They still list everything as "coming soon" and never add it. I no longer use it all the time to manage social media content planning and management for clients & their campaigns. The app is straightforward to navigate and has a lot of different tools you can use to generate & plan campaigns rapidly and their Travis aI is a pretty great. I also like how the images and templates are so easy to pull together solid posts with plenty of external integrations and graphics tools. If you don't care about having anything more than what they offer and have no interest in expanding to more social networks and use tools like Hootsuite, Buffer, Promor Republic and the like, you'll be amazed at what Ocoya can do for your client's social campaigns. Otherwise, you have to manage your expectations and understand that this wil never be more than what it is. Review collected by and hosted on G2.com.

The biggest drawback is that I'm still waiting for their GMB / Google Business Profile posting feature to go live. This is the most important network for our work and it's critical for local seo clients. I'm sure they are just battling the process of getting Google to clear their api hurdles in order to release this. Hopefully this will be finalized soon & we'll have the whole enchilada. Review collected by and hosted on G2.com.

It's probably one of the better social media scheduling platforms I have used. My main account I have enjoyed. Clean UI, great A.I. implementations, fully featured. The potential is easy to see and appreciate. Review collected by and hosted on G2.com.

The positive reviews are incentivised to be give good reviews. Slow customer support. False Feature promises. The lack of support makes this not worth the time when issues arise.

I have been trying to get help with an account issue for over a week since this post.

I can't even call it support. It's a chat team that then delegates work to developers.

This support is so bad and slow that you do not want to participate with the platform.

Joe will talk to you like you're stupid, ignore the messages you've sent, or simply imply that you are the one doing something wrong for an error to occur, and seems to just lie sometimes or does not know what is or isn't going on.

I had a relatively simple and easy account issue that needed resolved that has never, with any other application or support team, taken so long or been this difficult to get done.

With one issue, all your time and investment can feel deterred, leaving you wanting to change platforms. Review collected by and hosted on G2.com.

Being able to post across several platforms, with the ability to tailor images, hashtags and messaging simply for each platform is great. The AI tools work quite well and speed up the process. Review collected by and hosted on G2.com.

There is currently no native integration for YouTube, Pinterest or Google Business Profile, with the only option to connect those being through Zapier. Also, @ mentions often don't carry over to the platform, so we're often checking the platforms whenever they're used to see whether they need to be manually edited. Review collected by and hosted on G2.com.

Is easy to use and has promising features, Review collected by and hosted on G2.com.

As an early adopter of Ocoya, I was initially excited about their promises of forthcoming integrations, specifically with Google Business. However, after 18 months, that has yet to materialise. The scheduling tool was very unreliable for a long long time, though seems ot be much better now.

The most concerning issue I've encountered, though, is their approach to customer feedback. When I asked a simple question in their Facebook group about the Google Business integration timeline, I was promptly blocked without any explanation. I did not express anger or use any inappropriate language; I simply wanted an update on a feature that had been promised since the beginning. It is disheartening to see the founders of Ocoya responding to customer concerns in a seemingly childish way. Blocking users who provide constructive feedback or ask legitimate questions is not how i would wish to build a successful business or foster customer loyalty. Review collected by and hosted on G2.com.

Calendar and AI make it easy to organize your social communication! vI have been using it for a short time but I can already feel satisfied. At the moment the new version is not complete but the features that will soon be available are creating a lot of anticipation. Review collected by and hosted on G2.com.

Tik tok, Google Business and Youtube should be integrated in February 2023 but today is March 1st and they are not available yet. I hope they can meet the roadmap. Review collected by and hosted on G2.com.

Almost nothing. It's incredibly glitchy and there is no one to help. Review collected by and hosted on G2.com.

It is very glitchy.

Sometimes my scheduled posts just don't get posted. Sometimes they post but with only half the caption. Some times they seem to post somewhere, as I can see in my notifications that someone has liked it, but the post doesn't appear in my grid?

I am unable to edit any of the images in ocoya, everytime I try I just get their timer symbol going round in circles forever.

If a scheduled post doesn't successful post, I am unable to edit it and repost it - I have to re write the post in full.

I have emailed customer services but they have stopped replying to me and have offered no help at all.

I’ve also tried their Facebook group but either they don’t approve my posts or if I comment on someone else’s post they ignore me.

So I can’t get any help.

I wouldn’t waste your money on this AI. Review collected by and hosted on G2.com.

Ocoya is an excellent tool for the content creation process if you're looking to save time and improve your efficiency. This powerful software provides everything you need to manage your content creation process, from scheduling to analysis and collaboration. It is easy to use and customizable to your specific needs, and the support team is always available to answer your questions. Ocoya is very comprehensive and has been a great support for me in managing my content and scheduling my social media posts. Review collected by and hosted on G2.com.

Ocoya is so rich that it is sometimes difficult to choose the right feature. Fortunately, Ocoya offers many tutorials. Online training would be nice. Review collected by and hosted on G2.com.