Obzervr’s Digital Work Order Management Solution is a true end-to-end fieldwork automation and mobility solution that boosts efficiency, streamlines maintenance operations and empowers the frontline maintenance teams of asset intensive organisations. A web-based platform and a mobile app, Obzervr seamlessly integrates with critical business systems such as ERPs and CMMSs enabling Supervisors, Planners and Frontline maintenance teams to manage all aspects of maintenance in a single integrated platform. Intuitive and easy to use, Obzervr increases tool time, reduces paperwork, improves safety and delivers real-time insights and analytics from data captured in the field. The key components of Obzervr are: SUPERVISOR PORTAL: Enables supervisors to manage all aspect of maintenance and their teams in a single integrated platform including managing work by exception, assigning and reallocating work, reviewing and closing work with auto sync back to the ERP or CMMS. Key features include: - Manage work orders by Exception - Easily allocate and re-assign work - Gain oversight on teams - See work progress in real-time - Reduce data errors and delays - Reduce paperwork and administration - Ensure safety and risk compliance - Complete digital work order management - Real-time customisable dashboards and reporting - Workflow management - Team management - Master Data Feedback management - Manage work across teams and roster - On-click finalisation and upload to ERPs and CMMS such as SAP and Pronto FRONTLINE MOBILE APP The Obzervr Frontline Mobile App connects field technicians with back office systems for end-to-end digital work execution - anywhere, on any device - even in offline mode. It empowers technicians to work safer and more efficiently by delivering all work information digitally and connecting them to the business systems. Key features include: - Digital paperless work execution - View all work information and documents - Capture, upload, and sync quality field data - Provide real-time feedback in the field - View all work up to 2 weeks in advance - Assign and record inventory - Auto-syncs data back to ERP and CMMS - Built-in Safety & Compliance Tools - Online, Offline and Dark Modes - Quick Access Home Screen - Photo, video and comments uploads - Search Bar, Barcode & QR Code scanning - Dynamic forms - Easy User switching for shared devices - Highly intuitive and easy to use - Aligns with how work actually is completed in the field - Auto-syncs back to ERPs and CMMS such as SAP and Pronto WORK DESIGNER: A web-based self-service tool for planners to create and manage digital forms and workflows. It helps standardise work while ensuring maintenance and inspection tasks are executed correctly and efficiently. Key features include: - Self-service with intuitive functionality - Template management and standardisation - Version control and management - Real-time feedback on forms from the field - Standard mining templates - Customisable form elements - AI-supported form generation - Dynamic sections for easier navigation ANALYTICS DASHBOARD Located within the Supervisor Portal, the Analytics Dashboards provide near real-time analysis and insights into maintenance operations and KPIs in customisable dashboards. Key features include: - Centralised view of maintenance - Near real-time analytics - Easy identification of trends or anomalies - Tracking of KPIs and productivity - Drill down to view captured asset measurements - Customisable, Dynamic Dashboards - Pre-defined reports library - Custom report builder - Data exports and PDF reports SEAMLESS INTEGRATION WITH CRITICAL BUSINESS SYSTEMS Obzervr seamlessly integrates with ERPs, CMMS’s and critical business systems to connect field work with the office and operations. Delivering technicians the right information at the right time - enabling quality data from the field to sync back to business systems. Increases communication across teams, sites and regions with one source of truth. Integrates with: - SAP - Pronto - MEX Maintenance Software - Microsoft Dynamics - Documentum - SharePoint - Aveva OsiSoft - Orien CLIENTS WHO TRUST OBZERVR INCLUDE: Anglo American, Agnico Eagle, Thiess, Arrow Energy, Evolution Mining, CSI Mining Services, BlueScope Steel, Queensland Rail, Enaex, Ramelius Resources, Boss Energy, Emeco, Stawell, QLD Sugar, LXML, Mineral Resources, Holcim and Ocean Gold. 90 DAY PHASED IMPLEMENTATION APPROACH As a technology solution partner, Obzervr works closely with clients to deliver a digital work management solution that is configured to their unique maintenance operations. An out-of-the-box type solution, Obzervr has been designed to get you up and running quickly - ensuring a faster time to value. The phased implementation means: - Minimal disruption to operations and your maintenance field teams - Alignment with your workflows and process - how work actually gets done - Quick adoption by your field maintenance and supervising teams - Integration with your operations and systems in 3 months Stages include: Stage 1: Discovery, Solution Scope and Digitisation planning Stage 2: Implementation including configuration, integration and analytics setup Stage 3: User testing and training, deployment and site rollout All implementations include a Robust Enterprise Platform, Cloud-based infrastructure, Security, on-going Support and Training. Obzervr is an SAP Partner, Certified by SAP for clean core with SAP S/4HANA, and also SOC 2 Type 2 Certified for security and privacy by Vanta.