Nuvolax is a German-based IT consulting and service company specializing in Enterprise Service Management solutions, primarily leveraging the ServiceNow platform. Established in 1998 and headquartered in Stuttgart, Nuvolax has expanded its operations to Poland and Brazil, serving clients across Europe, Latin America, and Australia. The company offers end-to-end services, including process consultancy, solution implementation, customization, and 24/7 customer support, aiming to optimize business processes and enhance operational efficiency.
Key Features and Functionality:
- Comprehensive ServiceNow Solutions: Nuvolax provides a full spectrum of services on the ServiceNow platform, covering areas such as IT Service Management , IT Operations Management , IT Asset Management , Security Operations , Integrated Risk Management , Human Resources , and Customer Service Management .
- Process Consultancy and Implementation: The company conducts workshops to understand client needs, aligns them with international best practices like the ITIL framework, and offers guidance before implementing the ServiceNow cloud suite.
- Global Delivery Centers: With nearshore development and support centers in Poland and Brazil, Nuvolax ensures efficient service delivery and support for its international clientele.
Primary Value and Solutions for Users:
Nuvolax addresses the complexities businesses face in digitalizing workflows by offering tailored ServiceNow solutions that enhance customer experience and operational efficiency. By providing holistic digital approaches and integrating state-of-the-art industry standards, Nuvolax empowers organizations to become data-driven and future-proof. Their expertise in process optimization and commitment to transparency, individuality, and reliability ensure that clients receive sustainable business value and continuous support throughout their digital transformation journey.