Norwu is a Mexican company specializing in digital observability solutions, guiding organizations through their journey toward comprehensive system monitoring and proactive incident management. By implementing a 360° observability approach, Norwu enables businesses to transition from reactive to predictive operations, ensuring optimal performance and enhanced user experiences. Key Features and Functionality: - Observability Assessment: Evaluates an organization's current observability maturity using proprietary standards aligned with international frameworks, providing a clear roadmap for improvement. - Capacity and Functionality Analysis: Simulates real-user interactions on web and mobile applications to assess system capacity and functionality, identifying potential bottlenecks and areas for enhancement. - Telemetry Instrumentation: Ensures effective integration of various technological layers into observability platforms, facilitating real-time data collection on system performance and health. - Specialized Support: Offers tiered support services, from technical assistance to proactive monitoring and continuous improvement activities, tailored to different organizational needs. - Observability Management Service: Provides strategic management of observability initiatives, including strategy definition, execution, and capacity development, aligned with business priorities. - Training Programs: Delivers training to standardize knowledge across teams, enhancing cross-functional collaboration and overall organizational performance. Primary Value and Solutions Provided: Norwu's solutions empower organizations to gain deep insights into their technological infrastructure, enabling rapid identification and resolution of issues, often reducing detection times to minutes. By fostering a predictive operational model, Norwu helps prevent potential problems before they impact operations, thereby enhancing system reliability and user satisfaction. This proactive approach not only optimizes performance but also directly contributes to improved business outcomes, such as increased service availability and superior customer experiences.