I like being able to use my desk top or an app on my cell phone without having to forward calls plus the ease of the admin portal after you get used to it. Review collected by and hosted on G2.com.

had a couple phones not show up even after removing and adding back in, on the positive side their support answered right away and stayed on the phone until everything was corrected. that talk you right through getting it added back in so you learn from it. Review collected by and hosted on G2.com.

What I like most about Nextiva is how reliable and user-friendly it is. Call quality stays consistently strong, and the platform makes it easy to handle calls, voicemails, and routing without any hassle. Their customer support also stands out—they respond quickly and are genuinely helpful whenever we need assistance. Overall, it’s a dependable solution that helps keep our business communications running smoothly. Review collected by and hosted on G2.com.

Overall, there isn’t much to dislike, but there is a bit of a learning curve when you’re first getting everything set up—especially if you plan to use some of the more advanced features. The interface can also feel a little cluttered at times, particularly when you’re moving between different settings and options. That said, once everything is configured, it runs smoothly and reliably, so these early hurdles haven’t been a major issue for us. Review collected by and hosted on G2.com.

Nextiva has made working from home so much easier for me. Calls don’t get dropped, and it’s been a very reliable service overall. Review collected by and hosted on G2.com.

Log in: Sometimes it logs me out without me noticing, and then I have to log back in. That said, it’s a rare occurrence. Review collected by and hosted on G2.com.

It’s relatively inexpensive and reliable, lets me use either my own or the provided hardware, and is very easy to configure and maintain for our corporate systems. Review collected by and hosted on G2.com.

Sometimes their configuration options are placed in weird spots, but if you take a moment to look around, you can always find the setting you’re looking for. Review collected by and hosted on G2.com.

Of all the features, I appreciate the Nextiva App the most! It essentially replaces the need to have any hardware. I also appreciate how robust and flexible the phone system is. Review collected by and hosted on G2.com.

Selecting features needed could be done done better. But with represtative help easy to overcome. Review collected by and hosted on G2.com.

Nextiva is an incredibly easy platform to implement and use. The technical staff is amazing and super helpful in all instances whenever I have needed them. We have been using them as a VoIP provider for almost 2 years now, and the few times that I have had to reach out to support, they have always been amazing to work with. The platform has close to a 99.9% uptime which is awesome when the company depends on our VoIP performance. Review collected by and hosted on G2.com.

There is not much to dislike about Nextiva. In the past, before we updated our infrastructure to the cloud, the integration options left alot to be desired. Now that we are cloud based the integrations work with what we need. Review collected by and hosted on G2.com.

We have been using Nextiva for years but recently moved most of our team to the app and have seen great results. The app is easy to use, perfect for the worker who is on their computer and using meetings and headphones. Review collected by and hosted on G2.com.

We used to have some problems with the app in the past, being a little buggy but the past couple of years it has been very solid! Review collected by and hosted on G2.com.

We've had a great experience with Nextiva. The setup process was straightforward, and the call quality has been excellent. Their customer support team has been responsive whenever we've needed assistance, and the mobile app makes it easy to stay connected while working remotely. Having phone, messaging, and video meetings in one platform has simplified our communications and improved efficiency across our team. Overall, it's been a reliable solution that delivers good value for our business. Review collected by and hosted on G2.com.

sometimes if you call the 1800 number, there are long waits Review collected by and hosted on G2.com.

I honestly cannot think of 1 upside. Unfortunately, there is absolutely nothing I like about Nextiva. Review collected by and hosted on G2.com.

I dislike that our phones were changed out with no training, just a website that was not helpful. The customer service is also not helpful. Review collected by and hosted on G2.com.

It´s very simple to use, I´ve been using outside of USA since I got it, it provided the solution I needed at the moment I needed. Customer Support team is always helpful and kind. I´ve had no complaints in over 3 years. Performance is good, pricing is good for what they offer. I haven´t used any integrations or AI so far. Review collected by and hosted on G2.com.

It gives me a phone number in USA for my business, it resolves the issue that I don´t live in USA, but still need a phone number. Review collected by and hosted on G2.com.