NEC Software Solutions, formerly known as Northgate Public Services, is a UK-based provider of specialized software and outsourcing services tailored for the public sector. With a history dating back to 1969, the company has established itself as a trusted partner for government departments, local authorities, healthcare providers, housing organizations, and public safety agencies. Operating primarily in the UK, Australia, and India, NEC Software Solutions focuses on delivering innovative solutions that enhance operational efficiency and service delivery across various sectors.
Key Features and Functionality:
- Digital Mailroom: Automates the processing of incoming mail by opening, scanning, and uploading documents into an Electronic Document Management (EDM system, reducing manual handling and associated costs.
- Document Scanning: Converts physical archives and active files into digital formats using high-capacity scanning technology, ensuring secure and efficient data management.
- Electronic Document Management System (EDMS: Manages the entire lifecycle of information from capture to disposal, ensuring compliance with regulations like GDPR and facilitating quick access to documents.
- Health Screening Software: Supports programs such as diabetic eye screening and newborn hearing screening, improving patient outcomes through efficient data management and service delivery.
- Housing Management Solution: Provides a comprehensive platform for managing rents, repairs, assets, and customer services, incorporating machine learning and predictive analytics to enhance decision-making.
Primary Value and User Solutions:
NEC Software Solutions addresses critical challenges faced by public sector organizations by offering integrated software and services that streamline operations, ensure regulatory compliance, and improve service delivery. By automating routine processes, enhancing data accuracy, and providing actionable insights, the company's solutions enable clients to focus on their core missions, such as public safety, healthcare, and housing. This leads to increased operational efficiency, cost savings, and better outcomes for the communities they serve.