NAVEX One Features
Platform Basics (4)
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Reporting
Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.
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Secure
Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.
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Performance
Is consistently available (uptime) and allows users to submit reports reliably.
Incident Reporting
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Platform Additional Functionality (3)
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Mobility
Is accessible from a mobile device and by users on the go.
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Telephone
Manages a telephone solution that customers can set-up and provide to their employees.
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Internal promotion
Helps companies promote the whistleblowing hotline so they know when and how to access it.
Platform Data (14)
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Dashboard
Has a centralized dashboard for users to interact with.
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Alerts and Notifications
Sends notifications to users in-app or through email, text message or otherwise.
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Case Management
Provides provides clients with analysis and reporting management.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Forms Management
Store, manage and track all forms in a centralized location
Incident Management
Manage and track all disruptions and incidents
Policy Management
Create, manage, and track policies and procedures within an organization
Workflow Management
Create, design and manage workflows for repetitive tasks
Training Management
Track employee/learner's progression through training programs
Data Storage Management
Manage and store data in a database
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Management (6)
Risk Identification
Identify various risk factors such as the inadequate use of technology, human factor, or external risks.
Risk Classification
Ability to classify risks based on risk type, severity, and custom criteria.
Risk Methodology
Support for various methodologies and frameworks for risk management.
KRI (Key Risk Indicator) Monitoring
Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture
Real-Time Monitoring
Active monitoring of systems, applications, or networks
KRI (Key Risk Indicator) Monitoring
Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture
Business Continuity Management (22)
Recovery Plans
Ability to create and compare recovery plans using standard out of the box templates.
Procedure Templates
Includes a library of procedures and standard plan templates.
Crisis Management
Procedures to implement crisis management plans and actions.
Task Management
Create, manage and track all task activities and progression
Assessment Management
Creation, administration, and evaluation of assessments or tests
IT Risk Management
Manage risks related to IT systems
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Vendor Risk Management
Pinpoint and mitigate risk from third-party vendors and suppliers.
Document Management
Store, manage, and track all electronic documents in a centralized location
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Policy Management
Create, manage, and track policies and procedures within an organization
Internal Controls Management
Ensure internal objectives and compliance with policies are met
Reputational Risk Management
Identify, monitor, and assess risks to brands
Forms Management
Store, manage and track all forms in a centralized location
Operational Risk Management
Manage risk that occurs from systems failure or inadequate processes
Workflow Management
Create, design and manage workflows for repetitive tasks
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Safety Management
Identify and assess hazards to ensure the well-being of employees, assets, and the environment
Legal Risk Management
Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
Platform (5)
Integration
Delivers APIs and standard integrations with other software systems.
Security & Privacy
Complies with security and privacy regulations and standards.
Mobile Access
Allows users to access the software using mobile devices.
Flexibility
Facilitates software configuration without the need for technical experise.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Services (4)
Implementation
Assists customes through all the phases of the implementation process.
Training & Learning
Provides software users with training courses and learning content.
Customer Support
Delivers customer and technical support, directly or trough partners.
Professional Services
The vendor provides consulting services such as business process reengineering.
Risk Assessment (2)
Scoring
Users can assign scores to suppliers based on the estimated risk of doing business with them.
AI
Utilize artificial intelligence to analyze third party risks.
Risk Control (3)
Reviews
Review vendor contracts and profiles to ensure compliance with regulation and internal policies.
Policies
Manage and enforce internal policies related to vendor risk management and controls.
Workflows
Provide workflows to mitigate risk and escalate issues proactively.
Monitoring (3)
Vendor Performance
Track vendor performance using supplier data such as a history of transactions and contracts.
Notifications
Send alerts and notifications when corrective actions are needed to address supplier risk.
Oversight
Perform ongoing due diligence activities to auto calculate overall risk for each vendor.
Reporting (3)
Templates
Include reporting templates for activities such as audits and vendor evaluation.
Centralized Data
Consolidate data from multiple systems that manage supplier information.
360 View
Provide a 360 view of suppliers which can be shared with internal or external users.
Generative AI (9)
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Learning Content - Ethics and Compliance Learning (5)
Standard Courses
Include out of the box courses for ethics and compliance.
Authoring
Allow administrators to create and manage courses.
Internal Policies
Ability to store and manage content related to internal policies.
Programs
Users can group courses to develop programs for various types of employees or topics.
External Courses
Integrate with third-party learning content providers.
Ethics - Ethics and Compliance Learning (3)
Offensive Behavior
Courses to address discrimination, harassment, or abusive behavior.
Business Ethics
Learning content focused on protecting the reputation of the company.
Code of Conduct
Content and documents that cover company rules on internal and external behavior.
Compliance - Ethics and Compliance Learning (4)
Corporate Compliance
Courses that cover corporate compliance issues such as conflicts of interest.
Department Specific Content
Provide learning content for departments like HR, finance, or IT.
Safety
Standard courses for employees who are exposed to potential dangers such as hazardous materials.
Industry Specific Content
Deliver courses for heavily regulated industries like chemicals or oil and gas.
Certifications - Ethics and Compliance Learning (3)
Renewals
Plan for renewals of certifications to avoid non-compliance.
Job Related
Certifications that are not mandatory but recommended for various types of jobs.
Regulatory
Track mandatory certifications imposed by governmental institutions.
Reporting - Ethics and Compliance Learning (3)
Feedback
Analyze feedback from employees and managers to improve learning content and activities.
Performance
Track the performance of compliance learning initiatives per employee or department.
Non Compliance
Identify employees, teams of departments that do not comply with mandatory training.
Platform AI Features - Policy Management (16)
Reports
Can generate reports on policy compliance trends using AI.
Workflow Management
Uses AI to automate common workflow tasks such as policy creation, distribution, and updates.
Customizable Reports
Alter the layout and content of reports
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Renewal Management
Manage and track the renewal process for various services, subscriptions, contracts, or licenses
Document Management
Store, manage, and track all electronic documents in a centralized location
Forms Management
Store, manage and track all forms in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Incident Management
Manage and track all disruptions and incidents
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Assessment Management
Creation, administration, and evaluation of assessments or tests
Policy Metadata Management
Group policies by type for easy classification and discovery
Expiration Management
Track and manage expiration of various items including products, warranties, licenses, and contracts
Configurable Workflow
Configure existing workflows to meet your organization's needs
Agentic AI - Third Party & Supplier Risk Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (105)
Predictive Analytics
Predict future data based on historical data sets
Process Modeling & Designing
Visually identify, define, and map all details and relationships surrounding business process models and elements
Configurable Workflow
Configure existing workflows to meet your organization's needs
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Forecasting
Form predictions based on past and present data/trends
Risk Reporting
Reporting of risks associated with specific actions, events, or entities
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Business Continuity Exercising
Scenario-based process that test the validity of business continuity plans and procedures.
Vulnerability/Threat Prioritization
Classify levels of threat and organize actions based on priorities
Customizable Reports
Alter the layout and content of reports
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Risk Scoring
Assess and score risks using risk matrices
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Data Visualization
Graphical representation of data
Document Storage
Store and organize documents in a centralized system
Heatmaps
A visual display that uses a color spectrum to show how visitors interact with areas of a web page
Risk Assessment
Initiate collection and analysis of known risks
Risk Analysis
Analyze potential risks across the organization
Financial Risk Reporting
Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Root Cause Analysis
Identify and analyse the reasons behind accidents
Activity Tracking
Track and document all activities across devices, networks, and other systems
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Dashboard Creation
Creation and customization of dashboards
Secure Data Storage
Securely stores data to prevent data loss or breaches
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Prioritization
Arrange tasks based on the level of priority or urgency
Version Control
Track revisions and updates made to files and navigate between different versions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Multi-Language
Manage and support multiple languages
Data Import/Export
Import and export data to and from software applications
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Categorization/Grouping
Organize and group data or items based on various criteria
Risk Analysis
Analyze potential risks across the organization
Chat/Messaging
Communicate using direct chat or messages within the system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Multimedia Support
Supports various file formats
Single Sign On
Allow users to access multiple services after entering their login credentials once
Customizable Forms
Customize contracts and forms to collect specific information
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Alerts/Escalation
System alerts about the need to escalate an issue or request
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
API
Application programming interface that allows for integration with other systems/databases
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Mobile Access
Access software remotely via mobile devices
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Risk Assessment
Initiate collection and analysis of known risks
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
FDA Compliance
Track and ensure quality of products in accordance with food and drug administration (FDA) act
Customizable Branding
Add customized logos and colors to align with company branding
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Automated Routing
Tickets are automatically assigned to specific agents based on predefined rules
Configurable Workflow
Configure existing workflows to meet your organization's needs
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Customizable Reports
Alter the layout and content of reports
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Version Control
Track revisions and updates made to files and navigate between different versions
Secure Data Storage
Securely stores data to prevent data loss or breaches
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Single Sign On
Allow users to access multiple services after entering their login credentials once
Policy Training
Train and educate employees on existing and/or new procedures and policies
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Attestation
Collect, track and store acknowledgements that policies have been read and understood
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Risk Analysis
Analyze potential risks across the organization
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Document Analysis
Interpret, identify and extract specific data points, pattern and insights from documents
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Policy Creation
Create new policies or alter existing policies
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Policy Library
A repository of all past and existing policies
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Document Review
Review and analyze existing information across documents
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements


