NTeli is a forward-thinking consulting firm specializing in Salesforce solutions, dedicated to redefining client relationships through innovative engagement strategies. By leveraging the Salesforce ecosystem, NTeli formulates, designs, and builds comprehensive solutions that enhance every step of the customer journey. Their expertise spans across various Salesforce platforms, including CPQ, Billing, Service Cloud, Sales Cloud, Marketing Cloud, and Health Cloud.
Key Features and Functionality:
- Salesforce CPQ: Automates end-to-end Quote-to-Renewal processes, encompassing product or service configuration, pricing, quote creation, and negotiation.
- Salesforce Service Cloud: Enhances agent productivity, offers smarter self-service options, and accelerates case resolution through personalized customer care.
- Salesforce Sales and Marketing Cloud: Guides prospects through the buying journey, measures and improves campaign effectiveness across multiple channels, and focuses on customer retention by creating customized buying journeys with AI and collaborative filtering.
- Salesforce AppExchange Product Development: Assists in building and deploying products on the AppExchange marketplace, enabling clients to monetize their innovative ideas.
Primary Value and Solutions Provided:
NTeli serves as a revenue optimization partner for companies at any stage of evaluating or implementing Salesforce Revenue Cloud. They act as an extension of client teams to close operational gaps, improve user journeys, and identify new revenue streams. By analyzing data and employing prebuilt accelerators, NTeli identifies and prioritizes high-impact revenue segments, defines executable phases to capture value, and fosters adoption. Their proven methodology transforms theoretical returns into tangible and measurable ROI, supporting sales, billing, and finance teams in fully exploiting the benefits of Revenue Cloud.