MyVenue is a cloud-based point-of-sale (POS solution specifically designed for sports, entertainment, and hospitality venues. It streamlines food, beverage, and merchandise sales by offering a seamless ordering experience that enhances operational efficiency and boosts revenue. Trusted by over 190 venues worldwide, including iconic locations like Dodger Stadium, Hard Rock Stadium, and Wrigley Field, MyVenue processes billions of dollars in transactions annually.
Key Features and Functionality:
- mvPOS (Point of Sale System: An intuitive, hardware-agnostic interface that allows for rapid deployment and efficient sales processing, even with minimal staff training.
- mvKiosk (Self-Service Kiosks: Empowers guests to place orders independently, reducing wait times and enhancing the fan experience.
- mvMobile (Native Mobile Ordering App: Accessible on iOS, Android, and web browsers via QR codes, facilitating mobile ordering for attendees and streamlining concession and premium area sales.
- mvManager (Cloud-Based Back Office: Provides real-time analytics, comprehensive dashboards, and remote accessibility for efficient management of sales performance and inventory.
- mvLink (API Integrations: Seamlessly connects with third-party hospitality and event management systems, enhancing operational workflows and data synchronization.
- Comprehensive Payment Processing: Supports multiple payment methods, including credit cards, EMV, contactless payments, mobile wallets, cash, in-house gift cards, and loaded ticket integrations.
Primary Value and Solutions Provided:
MyVenue addresses the unique challenges faced by large venues in managing high-volume sales during events. By offering a fast, reliable, and scalable POS system, it ensures uninterrupted sales operations, even in environments with intermittent connectivity. The platform's real-time reporting and inventory management capabilities enable venue operators to make informed decisions swiftly, optimizing sales performance and enhancing the overall guest experience. With its hardware-agnostic design and user-friendly interface, MyVenue reduces training time and operational costs, making it an invaluable tool for venues aiming to maximize efficiency and profitability.