What I like best about mySamm is the comprehensive support for protecting our brand across the e-commerce channel. We use their services for UMAP enforcement, unauthorized seller management, and addressing copyright infringement when knockoff sellers use our product images.
The greatest benefit is how these efforts work together to support pricing integrity. This helps protect our authorized B2B partners and our direct business while preserving the value of our brand for customers. Having a dedicated resource to help address these issues makes an ongoing, complex challenge more manageable for our team. Review collected by and hosted on G2.com.
The biggest opportunity for improvement is better integration across the three services we use: UMAP enforcement, unauthorized seller management, and copyright infringement support. A more connected view would help us coordinate efforts and understand the full picture more efficiently.
We also haven’t been able to fully capitalize on the product and keyword insights because of our internal bandwidth constraints. More prioritized, actionable recommendations would help us translate those insights into next steps and get greater value from that part of the service. Review collected by and hosted on G2.com.
