The G2 on MXToolbox

MXToolbox Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the comprehensive data analysis features of MXToolbox, essential for maintaining email infrastructure and security. (3 mentions)

Users appreciate the affordable pricing and easy setup of MXToolbox, enhancing their email security management. (3 mentions)

Users appreciate the comprehensive suite of features offered by MXToolbox, essential for managing and securing email infrastructure. (3 mentions)

Users value the accuracy of MXToolbox, ensuring optimal email infrastructure security and deliverability through precise tools. (2 mentions)

Users find that MXToolbox's deliverability improvement tools are essential for maintaining secure and efficient email infrastructure. (2 mentions)

Users value the domain security features of MXToolbox, enjoying comprehensive insights without any installation required. (1 mentions)

Users value the great free tier tools for quick investigations into DNS, email, and domain information. (1 mentions)

Users find the costly services of MXToolbox limiting, requiring a paid version for comprehensive functionality. (1 mentions)

Users find the daily email alerts misleading, causing unnecessary anxiety when no blacklisted IPs are present. (1 mentions)

Users express frustrations with the confusing email alerts that cause unnecessary anxiety regarding blacklist status. (1 mentions)

Users desire more features for domain reputation improvement, feeling MXToolbox lacks essential tools for their needs. (1 mentions)

Users desire more features for domain reputation improvement in MXToolbox, seeking enhanced functionality for their needs. (1 mentions)

Top Pros or Advantages of MXToolbox

1. Data Analysis

Users value the comprehensive data analysis features of MXToolbox, essential for maintaining email infrastructure and security.

See 3 mentions

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Michael W.

Small-Business (50 or fewer emp.)

4.5/5

"MxToolbox is an essential part of our teams success"

What do you like about MXToolbox?

I've been using MXToolbox for about four years now, and they have a very useful suite of products. We use several of their tools and services that hel

Diku N.

Mid-Market (51-1000 emp.)

5.0/5

"Reviewing Best Tool for Contextual Lookup and Network Diagnostics"

What do you like about MXToolbox?

It is the evergreen tool for all the network security engineers as well as for the engineers who are working in SOC,NOC etc. Best part is, It provide

2. Email Security

Users appreciate the affordable pricing and easy setup of MXToolbox, enhancing their email security management.

See 3 mentions

See Related User Reviews

Nitin R.

Small-Business (50 or fewer emp.)

3.5/5

"Makes email management easy"

What do you like about MXToolbox?

-Affordable pricing -Setting up is very easy -Useful dashboards -Makes email reputation checks easier

Diku N.

Mid-Market (51-1000 emp.)

5.0/5

"Reviewing Best Tool for Contextual Lookup and Network Diagnostics"

What do you like about MXToolbox?

It is the evergreen tool for all the network security engineers as well as for the engineers who are working in SOC,NOC etc. Best part is, It provide

3. Features

Users appreciate the comprehensive suite of features offered by MXToolbox, essential for managing and securing email infrastructure.

See 3 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

4.5/5

"MxToolbox is an essential part of our teams success"

What do you like about MXToolbox?

I've been using MXToolbox for about four years now, and they have a very useful suite of products. We use several of their tools and services that hel

Diku N.

Mid-Market (51-1000 emp.)

5.0/5

"Reviewing Best Tool for Contextual Lookup and Network Diagnostics"

What do you like about MXToolbox?

It is the evergreen tool for all the network security engineers as well as for the engineers who are working in SOC,NOC etc. Best part is, It provide

4. Accuracy

Users value the accuracy of MXToolbox, ensuring optimal email infrastructure security and deliverability through precise tools.

See 2 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

4.5/5

"MxToolbox is an essential part of our teams success"

What do you like about MXToolbox?

I've been using MXToolbox for about four years now, and they have a very useful suite of products. We use several of their tools and services that hel

Divi N.

Small-Business (50 or fewer emp.)

4.0/5

"Fantastic tool for looking up mx records"

What do you like about MXToolbox?

-Gives complete details of MX records - Has feature called Blacklist Check that helps greatly with domain reputaion and finding blacklist -Gives tho

5. Deliverability Improvement

Users find that MXToolbox's deliverability improvement tools are essential for maintaining secure and efficient email infrastructure.

See 2 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

4.5/5

"MxToolbox is an essential part of our teams success"

What do you like about MXToolbox?

I've been using MXToolbox for about four years now, and they have a very useful suite of products. We use several of their tools and services that hel

Divi N.

Small-Business (50 or fewer emp.)

4.0/5

"Fantastic tool for looking up mx records"

What do you like about MXToolbox?

-Gives complete details of MX records - Has feature called Blacklist Check that helps greatly with domain reputaion and finding blacklist -Gives tho

6. Domain Security

Users value the domain security features of MXToolbox, enjoying comprehensive insights without any installation required.

See 1 mentions

See Related User Reviews

Matt C.

Mid-Market (51-1000 emp.)

5.0/5

"Great use - insightful information"

What do you like about MXToolbox?

It identifies all of the behind the scenes information about my domain, DNS, etc. There is no need to install anything...and it is free.

7. Free Services

Users value the great free tier tools for quick investigations into DNS, email, and domain information.

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Diku N.

Information Security Administrator

Mid-Market (51-1000 emp.)

9/18/2025

"Reviewing Best Tool for Contextual Lookup and Network Diagnostics"

5/5

What do you like best about MXToolbox?

It is the evergreen tool for all the network security engineers as well as for the engineers who are working in SOC,NOC etc.

Best part is, It provides MX lookup, DNS Lookup, PTR lookup, Email Header analysis, DMARK Lookup etc..

It also provides IP reputation lookup and the services. We can also integrate the MXTOOLBOX with our inhouse SIEM tools for the reptation and the contextual lookup for the various analysis. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

there are no such things to dislike for the MXTOOLBOX Review collected by and hosted on G2.com.

Matt C.

Maintenance Supervisor

Mid-Market (51-1000 emp.)

1/14/2025

"Great use - insightful information"

5/5

What do you like best about MXToolbox?

It identifies all of the behind the scenes information about my domain, DNS, etc. There is no need to install anything...and it is free. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

The pay version is needed to get really deep into anything else Review collected by and hosted on G2.com.

Divi N.

software developer

Small-Business (50 or fewer emp.)

8/21/2024

"Fantastic tool for looking up mx records"

4/5

What do you like best about MXToolbox?

-Gives complete details of MX records

- Has feature called Blacklist Check that helps greatly with domain reputaion and finding blacklist

-Gives thorough details of email provider as well

-Can help diagnose mail deliver problems Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

-Should have more features for domain reputaion improvment Review collected by and hosted on G2.com.

What problems is MXToolbox solving and how is that benefiting you?

I have using MXToolbox for managing my client's news letter, marketing emails etc. It works like a charm everytime and helps in identfying potential issues with domain, email delivery and reputaion. it also helps with SPF, DMARC verification which can be very helpful for authenticity of an email. Review collected by and hosted on G2.com.

Nitin R.

Software dev

Small-Business (50 or fewer emp.)

8/26/2024

"Makes email management easy"

3.5/5

What do you like best about MXToolbox?

-Affordable pricing

-Setting up is very easy

-Useful dashboards

-Makes email reputation checks easier Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

-This tool covers everything required for email management, there is nothing to dislike about. Review collected by and hosted on G2.com.

Jatin s.

IT Engineer L3

Small-Business (50 or fewer emp.)

5/6/2024

"Fast Service - MXTOOLBOX"

4.5/5

What do you like best about MXToolbox?

I get my DNS records verified in few seconds. I love the tool because it updates so quick like in a fraction of blinking of my eye.

I am able to confirm SMTP Tests for my emails connected to domain.

MXTOOLBOX is totally a free feature and it should become paid as I am sure many people use this. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

Nothing as of now.

But if they can fix a glitch of who is the domain owner thing.

Sometimes I find the name of owner is wrong on MXTOOLBOX and I feel this is the only thing needs change. Review collected by and hosted on G2.com.

Derek F.

Mgr, System

Small-Business (50 or fewer emp.)

2/5/2024

"Overall good experience with MXToolbox"

5/5

What do you like best about MXToolbox?

It is great for DNS Lookups as well as email server settings amongst other services. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

It would be cool if you could send a test email from the site and / or receive a test email to a temporary addreess. DSNSEC would be a nice addition as well as a more streamlined interface for the seperate tools. Review collected by and hosted on G2.com.

Chinthaka J.

Information Technology Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

4/30/2024

"A supertool with dns, whois, spf, black list etc check..."

5/5

What do you like best about MXToolbox?

ease of maintenance, easy implementation, ease of use,many features and has a high frequency of use Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

The user interface has hardly changed ever since the inception of the tool Review collected by and hosted on G2.com.

Bishal B.

Technical Support Engineer II

Enterprise (> 1000 emp.)

5/6/2024

"I have been using mx tool for the paste 3 year and it has been excellent in fetching required result"

5/5

What do you like best about MXToolbox?

The best tool to check spf records, website blacklist or blocklist which helps in my current position. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

The UI is basic and search functionality is not accurate, sometimes even if you select a specific function to search it will redirect to the default one. Review collected by and hosted on G2.com.