1. [Home](https://www.g2.com/) 2. ... 3. [Service Desk Software](https://www.g2.com/categories/service-desk) 4. [Motadata ServiceOps Discussions](https://www.g2.com/products/motadata-serviceops/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e76b154a9945bbf73e06c85629e1641/motadata-serviceops.png "Product Avatar Image") ](/products/motadata-serviceops/reviews) [ Motadata ServiceOps ](/products/motadata-serviceops/reviews) (30)4.6/5 Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations. Show More * * * ### 71.0 Nps Score Already have Motadata ServiceOps? ### All Motadata ServiceOps Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Motadata ServiceOps used for? ](/discussions/what-is-motadata-serviceops-used-for) What is Motadata ServiceOps used for? [ Endpoint Management Software ](https://www.g2.com/tags/endpoint-management-software)[ Configuration Management Tools ](https://www.g2.com/tags/configuration-management-tools)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools) [ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software)[ Patch Management Software ](https://www.g2.com/tags/patch-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Motadata+ServiceOps+questions+and+get+answers+from+expert+users+in+our+Motadata+ServiceOps+Discussions+section.&title=Motadata+ServiceOps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmotadata-serviceops%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Motadata+ServiceOps+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmotadata-serviceops%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmotadata-serviceops%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Motadata+ServiceOps+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmotadata-serviceops%2Fdiscuss%0aAsk+Motadata+ServiceOps+questions+and+get+answers+from+expert+users+in+our+Motadata+ServiceOps+Discussions+section.) 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