--- title: Mortgage Servicer Reviews meta_title: 'Mortgage Servicer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mortgage Servicer works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 3 scale: '5' date_modified: '2025-10-30' parent_category: name: Loan url: https://www.g2.com/categories/loan --- # Mortgage Servicer Reviews **Vendor:** FICS **Category:** [Loan Servicing Software](https://www.g2.com/categories/loan-servicing) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About Mortgage Servicer Mortgage Servicer is a mortgage loan software suite that includes solutions for servicing, automated accounting capabilities, imaging, report writing, and online access that allows you to manage your bottom line. ## Mortgage Servicer Reviews ### 1. Mortgage Servicer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Derek M. | Managing Director Mortgage Servicing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Mortgage Servicer?** Mortgage Servicer is an extremely cost effective solution to servicing a wide variety of mortgage loan types. Their customer service is second to none and they are constantly striving to improved the quality of their platform. They are open to suggestions and very easy to work with. **What do you dislike about Mortgage Servicer?** Honestly, there are no real downsides. There is no such thing as a perfect mortgage servicing system but for all that mortgage servicer provides as compared to the rest the "big boys" in the industry, it cannot be beat! **What problems is Mortgage Servicer solving and how is that benefiting you?** Helps us to properly report all of our investors loans properly, both loans in default and loans that are current. Allows us to pay property taxes, homeowners insurance and any other bills that come due that are part of the escrow account balance. ### 2. Excellent Servicing Software **Rating:** 4.5/5.0 stars **Reviewed by:** Christian H. | Assistant Operations Manager/Loan Servicing Coordinator, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Mortgage Servicer?** There is some slight customization available and most all of the data can be pulled into spreadsheets. **What do you dislike about Mortgage Servicer?** The system only allows the user to store one document at a time. If I need to upload 3 different documents to the same account it's not possible. **Recommendations to others considering Mortgage Servicer:** I suggest that new users take a number of training classes available to fully familiarize themselves with the system. Our previous Admin took reporting classes as well so that we could utilize Crystal reports to pull data from FICS. **What problems is Mortgage Servicer solving and how is that benefiting you?** We are able to easily track borrower payments, process T&I payments, and cut checks directly from the system. ### 3. Great fit for our needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Mortgage Servicer?** Automated processes and integration allow us to communicate with customers with just a click of the button - great for year end reporting **What do you dislike about Mortgage Servicer?** Interface can be slow at peak times and sometimes experience compatibility issues with other software **Recommendations to others considering Mortgage Servicer:** Make sure your use will justify the expend **What problems is Mortgage Servicer solving and how is that benefiting you?** It makes the year end reporting for escrow accounts so much easier. - [View Mortgage Servicer pricing details and edition comparison](https://www.g2.com/products/mortgage-servicer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A16%3A35+-0500&secure%5Bsession_id%5D=af7bc0eb-4832-4ce1-9539-a0cac89d2d16&secure%5Btoken%5D=fd165aac2de8e9bbeafdfccfa3a4f1298fa07bf59c0bc0d85ebb5319bc69fd10&format=llm_user) ## Top Mortgage Servicer Alternatives - [CloudBankin](https://www.g2.com/products/cloudbankin/reviews) - 5.0/5.0 (123 reviews) - [Finflux](https://www.g2.com/products/m2p-fintech-finflux/reviews) - 4.6/5.0 (104 reviews) - [The Mortgage Office Loan Servicing](https://www.g2.com/products/the-mortgage-office-loan-servicing/reviews) - 4.9/5.0 (83 reviews)