Moosend Features
Integration (6)
-
Data Import & Export Tools
Tools for importing/exporting data to/from the platform to support campaign setup and reporting.
-
Integration APIs
Supports extensibility through APIs to build and manage integrations with third-party tools.
-
Breadth of Partner Applications
"Offers a wide range of plug-and-play integrations with third-party applications. "
-
CRM Integration
Integrates with CRM software, which can help provide context to your mailing lists.
-
E-Commerce Integration
Integrates with e-commerce platforms, which can link directly to your online store.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Email Marketing (9)
-
Email and Mobile Preview
Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues.
-
Manage Email Lists
List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.
-
High-Volume Sending
Ability to send thousands of unique, personalized emails per second.
-
Building and Personalizing Emails
Tools for designing, editing, and personalizing email content for recipients.
-
Sending Outbound Emails
Supports the ability to send outbound email campaigns to external recipients.
-
Manage Email Deliverability
Maximizes inbox placement by managing spam compliance and sender reputation.
-
Automated Email Responses
Automatically respond to user actions or triggers with predefined email messages.
-
Multi-user Account
Enables multiple users to login to the same account to maintain a single account for your entire marketing team.
-
Surveys
Ability to send secure and personalized survey invites to your contact list.
Reporting & Analytics (2)
-
A/B Testing
Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.
-
Basic Reporting
Basic campaign performance reporting such as delivery, open, click, and unsubscribe rates.
Administration (8)
Template Creation
Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.
Preset Template Availability
Quantity and quality of preset email templates for administrators to construct their own emails.
Custom Unsubscribe
Able to customize the unsubscribe templates, handler, and tracking.
Email Segmentation
Able to segment transactional emails based on their purpose.
Detailed Server Logs
Detailed logs for tracking and debugging mail server activity.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Integrations (12)
Webhooks
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)
Event Tracking API
API used to track the status of emails.
Mail Send API
API used to send emails (e.g. Web API, SMTP API)
Spam Filter Testing
Testing to ensure emails do not go to recipient's spam folder.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Tracking
Track and document all activities across devices, networks, and other systems
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
-
E-Commerce Integration
Integrates with e-commerce platforms.
-
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
-
Domain Integration
Allows companies to connect landing pages to their existing domain.
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Platform (14)
Custom Tracking Domain
Ability to define a custom domain from which emails are sent.
Multiple Domains
Able to send emails from multiple domains.
Dedicated IP
Ability to use a dedicated IP for deliverability.
Documentation
Availability and quality of documentation for API, code library, implementation, and set up.
Sender Reputation Management
Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
Tracking & Reporting
Tracks emails sent and delivery rates and compiles them into standard reports.
Enterprise Scalability
Provides features and infrastructure to allow scaling for large organizations.
Performance and Reliability
Emails are consistently received and software performs reliably.
Workflow Management
Create, design and manage workflows for repetitive tasks
List Management
Manage contacts across multiple mailing lists
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Subscription Management
Process of managing customer subscription lifecycle for a recurring service or a product
Click Tracking
Track the amount of clicks on individual products to measure campaign results
Visitor Behavior (3)
-
Monitoring
Monitor the behavior of website and online store visitors
-
Targeting
Ability to target website visitors based on behavioral patterns
-
Guided Selling
Adapt the selling process to each visitor, including content and pricing
Templates (7)
-
Library
Provide a library of templates for various purposes such as website engagement or e-commerce
-
Customization
Allows users to customize templates and use them on multiple channels easily
-
Optimization
Track the performance of different versions of templates and suggest optimizations
-
Text and Themes
Allow users to edit text and themes on email templates
-
Stock Images
Provide a library of stock images to use for emails
-
Proofing
Offer email proofing capabilities
-
Mobile Responsive
Provide mobile responsive email templates
Personalization (8)
-
Recommendation
Recommend products based on order history and online behavior
-
Content
Provide custom content to website visitors based on their online behavior
-
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store
-
Search
Optimize search based on the role of the user or inventory availability
-
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform.
-
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history.
-
A/B Testing
The ability to test various configurations and recommendations to determine which are most successful with customers.
-
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Multichannel (3)
-
Web
Integrate personalized content and recommendations on websites
-
Email
Define customized email templates which are sent automatically
-
Mobile
Include personalization features that are mobile-friendly and responsive
Edit (3)
-
Pre-Made
Offer pre-made email templates
-
Build
Allow users to create their own email templates
-
HTML
Use drag-and-drop HTML editing to create email templates
Logistics (4)
-
Analytics
Provide analytics reporting so that users can see how their campaigns perform
-
Issues
Allow for users to identify potential issues that would stop their emails from sending
-
Integrations
Integrate with email software or email marketing and marketing automation platforms
-
Shareable Link
Ability to share email templates via a link to collect feedback on the created emails easily
Administration (4)
-
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data.
-
Reports & Analytics
Easily digestible visual representations of data collected by the platform.
-
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
-
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Page Customization (5)
-
Drag and Drop
Allows users to drag and drop items and content to customize their site's look.
-
Templates
Provides ready-made templates for simplified landing page creation.
-
Advanced Customization
Allows users to edit a page's HTML or CSS code, or add custom code.
-
Content Library
Allows users to upload and manage content such as photos, videos, and audio.
Email Templates
Pre-made examples and templates for emails
Page Optimization (6)
-
Mobile Responsive
Creates mobile responsive pages for optimized viewing on mobile devices.
-
Web Analytics
Gives users insight into unique pageviews, conversions, visitor location and device type, etc.
-
SEO
Optimizes content to increase search engine result rankings.
Real-Time Analytics
Analyze and gain insights into data in real-time
Campaign Analytics
Track and interpret campaign performance metrics
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Analytics (3)
Reporting and Analytics
Provides reporting and analytics tools to quantify the results of the experiment.
Heatmaps
Provides heatmap functionality to assess what parts of the website visitors are engaging with most.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Experimental Design (6)
Multivariate testing capacities
Allows for the testing of multiple variables at a time during a single test.
Split Testing
Conduct tests to compare performance across various versions of content (web pages, images, emails, etc.)
Mobile Testing
Allows mobile web pages to be tested during A/B experiments.
AI Assisted Testing
Uses AI to generate or suggest experiment variations to test website versions.
AI Generated Variations
Uses AI or machine learning to automatically optimize traffic distribution between experiment variations.
Multivariate Testing
Create many versions of emails, forms, or actions and gauge which is most effective
Computing (4)
WYSIWYG
What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.
AI/Machine Learning
Uses algorithms and continuous data entry to enable the technology to develop insights and optimize testing.
Little to No Coding
Requires little to no knowledge of coding. Usually this means it comes with prewritten code.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Generative AI (8)
-
AI Text Generation
Allows users to generate text based on a text prompt.
-
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
-
AI Text Generation
Allows users to generate text based on a text prompt.
-
AI Text Summarization
Condenses long documents or text into a brief summary.
-
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Lead Generation
Manage the process of attracting and converting business prospects into leads
Agentic AI - Landing Page Builders (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - A/B Testing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Personalization (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Email Marketing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Email Template Builder (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
AI Personalization - Personalization (3)
Predictive Recommendations
Uses AI to recommend products, content, offers, or experiences based on customer behavior, preferences, and historical interactions.
Audience Segmentation
Uses AI to dentify and build audience segments using customer attributes, behaviors, and engagement data.
Adaptive Content
Use AI to dynamically adapt content for each visitor using behavioral, contextual, and customer data
Additional Functionality (165)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Mobile Access
Access software remotely via mobile devices
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Workflow Management
Create, design and manage workflows for repetitive tasks
Customizable Reports
Alter the layout and content of reports
Visual Editor
Program to edit text files that renders the content in accordance with embedded markup code such as HTML
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Funnel Analysis
Method of analysis that visualizes the series of events that lead towards a defined goal.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Geotargeting
Geographic location of visitors determines behavior of the software
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Data
Receive data and information in real time
Assessment Management
Creation, administration, and evaluation of assessments or tests
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Visualization
Graphical representation of data
Statistical Analysis
Apply statistical/mathematical models to sets of data
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Real-Time Analytics
Analyze and gain insights into data in real-time
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Website Personalization
Customize website features
Recommendations
Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
Real-Time Reporting
Active reporting of data and metrics
Content Analytics
Behavioral Targeting
Display advertising and marketing messages to users based on their browsing history and preferences
Account Based Marketing
Provide personalized marketing content
Website Analytics
Track and analyze information regarding website visitors
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Customer Profiles
Record customer information, purchase history, and other notes
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Customizable Branding
Add customized logos and colors to align with company branding
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Abandoned Cart Saver
Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Contextual Targeting
Experience Management
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Multi-Campaign
Manage multiple campaigns in one system
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Customizable Forms
Customize contracts and forms to collect specific information
Email Marketing
Create and send email blasts/campaigns
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Branding
Add customized logos and colors to align with company branding
Email Monitoring
Ability to oversee and optimize the operations of a mail server
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mobile Access
Access software remotely via mobile devices
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Real-Time Data
Receive data and information in real time
Unsubscribe Database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Geolocation
Determines the location of a device using GPS or an IP address
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Simple Mail Transfer Protocol (SMTP)
Internet standard communication protocol to transmit electronic mails
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Campaign Analytics
Track and interpret campaign performance metrics
SMS Messaging
Send messages via SMS
Customizable Forms
Customize contracts and forms to collect specific information
Autoresponders
Create and automatically send premade copy in response to customer messages
Email Marketing
Create and send email blasts/campaigns
Message Personalization
Personalize text messages using templates and custom fields
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Dynamic Content
Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
Customizable Fields
Customize data fields to support various needs and use cases
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Email Distribution
Personalization
Adjust communications based on previous interactions or personal preferences
Autoresponders
Create and automatically send premade copy in response to customer messages
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Newsletter Management
Create and update newsletter content to increase engagement
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Preview Functionality
Preview materials before finalizing projects
Email Tracking
Track delivered, received, and opened emails
Email Campaign Management
Plan, execute, and analyze email marketing campaigns
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Customizable Branding
Add customized logos and colors to align with company branding
Lead Capture
Automatically identify and save contact information of potential customers
Mobile Optimization
Optimize content to ensure it is easily accessible for mobile users
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Fields
Customize data fields to support various needs and use cases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Click Tracking
Track the amount of clicks on individual products to measure campaign results
List Management
Manage contacts across multiple mailing lists
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Subscriber Management
Add or remove subscribers from mailing lists
Email Sequences
Set up automated email sequences to streamline outreach and engage leads/contacts
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Multi-Language
Manage and support multiple languages
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Customizable CTAs
Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
Real-Time Analytics
Analyze and gain insights into data in real-time
Dynamic Content
Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
CAN-SPAM Compliance
Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
HTML Editor
Add, edit, and manipulate HTML code directly
Contact Management
Manage, organize, and store contact information
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Campaign Analytics
Track and interpret campaign performance metrics
Product Recommendations
Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
Image Library
Store and manage images
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Form Builder
Adds a customizable form to the landing page, usually for the purposes of lead generation
Contact Management
Manage, organize, and store contact information
Website Management
Built-in website builder or integration with third-party site
API
Application programming interface that allows for integration with other systems/databases
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Email Marketing
Create and send email blasts/campaigns
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Website Publishing Options
Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Email Management
Manage, store and organize emails within the system or via third-party apps
Customizable Branding
Add customized logos and colors to align with company branding
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Forms
Customize contracts and forms to collect specific information
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Real Time Editing
Preview and make real-time changes in the web content
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Forms Management
Store, manage and track all forms in a centralized location
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Customizable Fields
Customize data fields to support various needs and use cases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Autoresponders
Create and automatically send premade copy in response to customer messages
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Activity Tracking
Track and document all activities across devices, networks, and other systems
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Responsive Web Design
Web design that automatically adjusts to look good on different screen sizes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Lead Capture
Automatically identify and save contact information of potential customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Technology Glossary Features
View definitions of the features and discover new technology terms.
Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation.
What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases.
What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.


