--- title: Moogsoft Reviews meta\_title: 'Moogsoft Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how Moogsoft works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Moogsoft Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **effective alert processing** and great dashboard features of Moogsoft, enhancing their monitoring experience. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1217827&qs=pros-and-cons#reviews) Users value the **effective alert processing** in Moogsoft, complemented by an impressive dashboard for better management. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1217751&qs=pros-and-cons#reviews) Users highlight the **awesome dashboard usability** of Moogsoft, enhancing their experience in managing alerts efficiently. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971296&qs=pros-and-cons#reviews) Users commend Moogsoft for its **excellent data visualization** , enhancing alert processing with an impressive dashboard. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971306&qs=pros-and-cons#reviews) Users value the **visibility** provided by Moogsoft’s dashboards, enhancing alert processing and overall monitoring efficiency. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971293&qs=pros-and-cons#reviews) Users face **stability issues** with Moogsoft, especially during high load, resulting in downtime and disruptions. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971322&qs=pros-and-cons#reviews) Users often face **performance issues** with Moogsoft, particularly during high load, leading to system downtimes. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971320&qs=pros-and-cons#reviews) Users are frustrated by the **slow loading** issues in Moogsoft, especially during peak usage times. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971318&qs=pros-and-cons#reviews) Users report **slow performance** in Moogsoft during high load, leading to frequent downtime and frustration. [(1 mentions)](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971294&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Moogsoft ##### 1. Alerting System Users praise the **effective alert processing** and great dashboard features of Moogsoft, enhancing their monitoring experience. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1217827&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you like about Moogsoft? Processing for alerts is the best where moogsoft helps us to transport the alets and has awesome dashboard ##### 2. Alert Management Users value the **effective alert processing** in Moogsoft, complemented by an impressive dashboard for better management. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1217751&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you like about Moogsoft? Processing for alerts is the best where moogsoft helps us to transport the alets and has awesome dashboard ##### 3. Dashboard Usability Users highlight the **awesome dashboard usability** of Moogsoft, enhancing their experience in managing alerts efficiently. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971296&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you like about Moogsoft? Processing for alerts is the best where moogsoft helps us to transport the alets and has awesome dashboard ##### 4. Data Visualization Users commend Moogsoft for its **excellent data visualization** , enhancing alert processing with an impressive dashboard. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971306&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you like about Moogsoft? Processing for alerts is the best where moogsoft helps us to transport the alets and has awesome dashboard ##### 5. Visibility Users value the **visibility** provided by Moogsoft’s dashboards, enhancing alert processing and overall monitoring efficiency. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971293&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you like about Moogsoft? Processing for alerts is the best where moogsoft helps us to transport the alets and has awesome dashboard ### Top Cons or Disadvantages of Moogsoft ##### 1. Alert Issues Users face **stability issues** with Moogsoft, especially during high load, resulting in downtime and disruptions. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971322&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you dislike about Moogsoft? Stability is major concern in moogsoft. When the load increases. Moogsoft goes down ##### 2. Performance Issues Users often face **performance issues** with Moogsoft, particularly during high load, leading to system downtimes. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971320&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you dislike about Moogsoft? Stability is major concern in moogsoft. When the load increases. Moogsoft goes down ##### 3. Slow Loading Users are frustrated by the **slow loading** issues in Moogsoft, especially during peak usage times. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971318&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you dislike about Moogsoft? Stability is major concern in moogsoft. When the load increases. Moogsoft goes down ##### 4. Slow Performance Users report **slow performance** in Moogsoft during high load, leading to frequent downtime and frustration. [ See 1 mentions ](https://www.g2.com/products/moogsoft/reviews?filters%5Bsentiment_snippet%5D=1971294&qs=pros-and-cons#reviews) See Related User Reviews ![karan j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karan j.") KJ karan j. Enterprise (\> 1000 emp.) 3.5/5 "Moogsoft experience" What do you dislike about Moogsoft? Stability is major concern in moogsoft. When the load increases. Moogsoft goes down ## Top-Rated Alternatives [ ![BigPanda](https://images.g2crowd.com/uploads/product/hd_favicon/f8530ca4bbf5e516da9a712d88e12abf/bigpanda.svg "BigPanda") BigPanda 4.5/5(135) ](https://www.g2.com/products/bigpanda/reviews) [ ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ View All Alternatives ](https://www.g2.com/products/moogsoft/competitors/alternatives) IP IGNESH P. ANALYST Mid-Market (51-1000 emp.) 12/4/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Moog reveiw" 5/5 What do you like best about Moogsoft? Its good and what i like the most is easy incident creation. we can easily create incident and the main thing i like in moogsoft is the integration with other managers . It can be linked with several managers for easy monitoring hence allows the users to work in an easy environment. Moogsoft is also called as the manager of managers since a single tool can be used to monitor most of the managers so it reduces work complication. Hence the users come into a very user free environment. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? what i dislike is automation is still a goal to achieve. Automation sometimes creates very complicated issues which leads to the crash of the tool. Until now we are able to get a clarity in semi automation but while it comes to full automation it leads to various issues and henceforth that is the only thing to be disliked in moogsoft. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: I strongly recommend using moogsoft it has so many advantages .You can integrate several managers in this tool. And it really meets its requirements. Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Incident creation and monitoring of alerts from servers. moogsoft tool is integrated with service now tool so that we can create tickets from the moog itself and integration of several alert managers with the tool helps us in receiving alerts from various servers and creates an easy environment for users. Moogsoft is one of the best tools i have used. Review collected by and hosted on G2.com. Show More 12/14/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite SY Sravya y. Senior Analyst Enterprise (\> 1000 emp.) 5/7/2021 "Moogsoft Monitioring Tool" 5/5 What do you like best about Moogsoft? Moogsoft makes the monitoring easy to watch the server's health in one place. We have 2000 servers in our project. Moogsoft made our work easy. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? Sometimes we see errors in this application. like unable to create tickets Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Monitoring of server health. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 5/18/2020 "Best AIOPS solution" 4.5/5 What do you like best about Moogsoft? • With our legacy tools we were looking at 7k+ alerts a day. With MoogSoft Situation concept of clustering alerts based on different alert attributes via recipes we are now looking at 1500+ Situations which is a drastic reduction. • "Next steps" section in the Situation room lists similar situations which helps us identify the action taken on previous ones and fix the issue quickly. • PRC (probable root cause) helps us in identifying the cause of issue early and fix it. • Addition integrations to VMWare VROPS, AWS SNS, AWS CloudWatch, Network/Storage devices via SNMP traps etc. help us a great deal in limiting the set of monitoring tools in the environment and hence less administrative overhead. • Appreciate the amount of flexibility they have provided in designing a LAM (module to ingest alerts from various data sources). We can literally do anything and present alert into AIOPS as we want. • UI is easy to Navigate. • Tight integration to ticketing system like ServiceNow. Integration syncs Worknotes and status between Situations and incidents in real time. • WorkFlow Engine in 7.3 is a great functionality and has some good functions to process/enrich/drop alerts and Situations as per our requirement. • MoogSoft support is commendable. They help us in a timely manner with all our issues and upgrade/patches. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? NO dislikes, but below 2 functionalities need some maturity. • Clustering of alerts based on topology. • Situation / Alert reporting via Grafana. Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Noise reduction. Issue identification. Review collected by and hosted on G2.com. Show More 5/20/2020 Validated ReviewerSource: Organic ![Arun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun K.") AK Arun K. Solutions Architect Enterprise (\> 1000 emp.) 6/25/2020 "Excellent AIOPS Platform" 3.5/5 What do you like best about Moogsoft? Event Correlation engine which helps in identifying the right alarm [parent event] where the issue occurs is really awesome. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? Domain Depthness. For example: Alert from the network is the root cause of the incident. But AIOPS platform doesn;t helps in narrowing down what is responsible for the alert is a major drawback. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: Give you a single pane of visiblity for the incident management. Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Identifying right ticket and which domain responsible for the incident and timely update to the stakeholders using Moogsoft. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SV Sridhar v. Analyst Enterprise (\> 1000 emp.) 11/26/2019 "Just make easy monitoring." 5/5 What do you like best about Moogsoft? --\> User friendly tool. --\>Best way to reduce alerts burden by clubbing multiple alerts into single situation. --\>Creating a incident which we integrated with SNOW. --\>We can search required fields and creating a incident for a situations. We use this as primary tool for creating incident for the servers under our support. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? No major dislikes. one of small issue is alert gets auto cleared sometimes. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: Finally it is a meal with full of varieties with the following features. Basically I like the console view with colors.And situations generated by different tools which throws with Severity. And we can segregate the alerts by filters.Creating a incident which integrated with SNOW. Placing the CI's list in MM. Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? When I click create an incident for a situation, Sometimes I face issues of getting multiple tickets(say 2) for the single situation. which will give more work for me to cancel the 2nd ticket as a duplicate. Review collected by and hosted on G2.com. Show More 11/29/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite NK Naveen K. SPECIALIST Enterprise (\> 1000 emp.) 11/26/2019 "MOOGSOFT - MOM tool, name itself tells it's Manager of Managers. " 5/5 What do you like best about Moogsoft? MOOGSOFT is a MOM monitoring tool which can be integrated with all other tools and we can monitor the alerts and situations in a single dashboard. We can categorize the severity of alerts and situations easily by the color variations. Red color indicates Critical severity Orange color indicates Major severity Yellow color indicates minor severity Blue color indicates warning severity like these we can easily Analyze the severity. MOOGSOFT having one of the best AI based alert integrations into situations. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? Black out portal not able to place more servers (more than 25+) in maintenance at the same time. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: it is a very good monitoring tool. simple to use. i recommend to use this tool. you can integrate other tools like SCOM, nimsoft, bppm, solarwinds, nagios Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Instead of monitoring alerts in many tools. MOOGSOFT makes monitoring simple and ease in a single dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VK Venkata K. Mid-Market (51-1000 emp.) 3/5/2020 "Monitoring Tool" 4.5/5 What do you like best about Moogsoft? User interface is good. Easy to understand all the options in the tool. Gives best support in finding root cause analysis for alerts. Managers of manager as this supports to monitor all tools alerts at one location. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? Now a days i could see alert dumps are not maintained in the console for long. Need to be efficient to provide at least one months alerts in the console. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: Good tool Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Infra support to MNC. MOogsoft helps us to monitor and maintain healthy servers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KA Kantamsetti A. Analyst trainee Enterprise (\> 1000 emp.) 11/22/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "It is very much convenient and user friendly console" 3/5 What do you like best about Moogsoft? All alerts come on common console. As the color distinguishes the priority of the alert we receive. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? Sometimes it indicates wrong incident number to the situation ID. Placing bulk number of servers in MM is quite difficult. Though we place server in MM , it will throw alert. Though the issue is not resolved the alert shows to be cleared after a specific period of time. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: Ease to use and very much flexible Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? Easily know the criticality of the alert. easy to search the required fields. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SV sridhar V. ANALYST Mid-Market (51-1000 emp.) 2/6/2020 "Best Moogsoft Experience" 4/5 What do you like best about Moogsoft? Well organized good looking monitoring console. one stop solution for all manager(cdm,scom,snmp\_trap,vmware...etc) alerts. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? No dislikes from me for this useful monitoring guide. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: Recommended Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? we use to get status of alerts for monitoring. reports of the alerts dumps for analyzing the server issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VD Vikram D. Senior Analyst Enterprise (\> 1000 emp.) 12/2/2019 "Awesome Moogsoft" 5/5 What do you like best about Moogsoft? 1.Good monitoring techie. 2.Creating a incident which integrated with SNOW 3. Placing the CI's list in MM. Review collected by and hosted on G2.com. What do you dislike about Moogsoft? sometimes Shows a wrong incident number in the console. Review collected by and hosted on G2.com. Recommendations to others considering Moogsoft: one of the best monitorning tools. I recommend Moogsoft as the best to use. Review collected by and hosted on G2.com. What problems is Moogsoft solving and how is that benefiting you? We use this as primary tool for creating incident for the servers under our support. Used to club multiple alerts into a single situation. Review collected by and hosted on G2.com. 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