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MONKEY Catering Platform Reviews & Product Details

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User Insights

Average based on 12 real user reviews.

MONKEY Catering Platform Reviews (12)

Reviews

MONKEY Catering Platform Reviews (12)

3.8
12 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive navigation of the software, making it a valuable tool for managing customer interactions and orders. Many appreciate the straightforward interface that simplifies daily tasks, although some note that the system can feel cluttered at times.
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Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great site!"
4.5/5
What do you like best about MONKEY Catering Platform?

Shows the date, time, whom it's for, all the details... easy to accept orders, find out details. We have used it for several years!!! Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

N/a sometimes the address or number is incorrect... but that is usually user error. Nothing to do with Monkey itself. Review collected by and hosted on G2.com.

Courtney K.
CK
Courtney K.
Catering Sales Manager
Food & Beverages
Mid-Market (51-1000 emp.)
"Good product for small-medium businesses, great customer service"
5/5
What do you like best about MONKEY Catering Platform?

I love having an integrated CRM system and order platform. The customer support is phenomenal and the ability to create customized reports from the SQL database has been very helpful in providing insights about our fastest growing market segments. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

While I love having the custom reports in Excel, it would be nice to further customize the UI itself, but we have not been able to. Also, the integration with DoorDash has been slightly problematic. Review collected by and hosted on G2.com.

Justin G.
JG
Justin G.
Regional Catering Sales Manager
Marketing and Advertising
Enterprise (> 1000 emp.)
"It does well keeping track of customers and orders, however it does not connect with other databases"
2.5/5
What do you like best about MONKEY Catering Platform?

User friendly, searching the database is useful, it makes it complicated to be so specific finding certain contacts. It does help generating new leads and continued services. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

It’s awful at searching. There should be a broader search range within existing clients that does not require me to try 10 different search methods to find the customer I’m looking for. I have to be too specific to find Review collected by and hosted on G2.com.

Jana P.
JP
Jana P.
Consultant
Management Consulting
Small-Business (50 or fewer emp.)
"Jana's Review"
4/5
What do you like best about MONKEY Catering Platform?

Easy to set up and send test to all participating Parties. Easy to set up on devices for customer use onsite as well. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

Really basic and some clients were not inclined to use it feeling like it was going to use their information for sales Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Amazing experience"
5/5
What do you like best about MONKEY Catering Platform?

I love the simplicity and the User Interface. Would recommend to anyone else working in the industry. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

I am not a fan of the logo personally. That monkey is all over the place. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Event Coordinator"
3.5/5
What do you like best about MONKEY Catering Platform?

streamlined system allowing easier communication and better productivity between hosts and staff Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

Trying to get answers in a timely fashion and the cost has been an issue in the past Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Monkey Media is easy to use and a great asset to my business"
5/5
What do you like best about MONKEY Catering Platform?

I love how straightforward it is to use. Everything is clear and really simple to navigate. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

Honestly, I do not have any complaints regarding Monkey Media. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Straight to the point!"
2.5/5
What do you like best about MONKEY Catering Platform?

Good, gets to the point. Nothing more nothing less which is what i like. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

That it's called Monkey. No free trial. Very pricey. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"User Friendly"
4/5
What do you like best about MONKEY Catering Platform?

I found their platform intuitive and user friendly Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

I did find their layout to be cumbersome Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Monkey gets the job done."
3.5/5
What do you like best about MONKEY Catering Platform?

It is relatively easy to navigate and most tasks are simple. Review collected by and hosted on G2.com.

What do you dislike about MONKEY Catering Platform?

It is also very cluttered and sometimes too simple. Review collected by and hosted on G2.com.

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GU
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What is MONKEY used for?

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Pricing

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