Product Avatar Image

MONKEY Catering Platform

Show rating breakdown
12 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.8
Serving customers since
2002

Profile Name

Star Rating

4
4
4
0
0

MONKEY Catering Platform Reviews

Review Filters
Profile Name
Star Rating
4
4
4
0
0
Verified User in Restaurants
UR
Verified User in Restaurants
10/22/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great site!

Shows the date, time, whom it's for, all the details... easy to accept orders, find out details. We have used it for several years!!!
Courtney K.
CK
Courtney K.
MBA, Catering Sales Manager at Ladle and Leaf
02/07/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good product for small-medium businesses, great customer service

I love having an integrated CRM system and order platform. The customer support is phenomenal and the ability to create customized reports from the SQL database has been very helpful in providing insights about our fastest growing market segments.
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
02/05/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Monkey Media is easy to use and a great asset to my business

I love how straightforward it is to use. Everything is clear and really simple to navigate.

About

Contact

HQ Location:
Vancouver, CA

Social

MONKEY Catering Platform

MONKEY is an enterprise catering management platform built by caterers, for caterers. For more than 24 years, multi-unit restaurant brands have used MONKEY to run their entire catering business, from the first online order to the final financial report. Today MONKEY has processed more than 28 million catering orders and $5.7 billion in catering sales across 8,000+ restaurant locations. Unlike catering marketplaces, MONKEY is a first-party platform. Restaurant brands keep full ownership of their customers, their data and their revenue, with no marketplace fees or middlemen. MONKEY covers the full catering lifecycle in one platform: Ordering and guest experience: branded, first-party online catering ordering that fits each restaurant brand and makes it easy for guests to place large and recurring orders. CRM and marketing: a catering CRM built to grow repeat business, win back corporate accounts and turn one-time catering orders into ongoing revenue. Store operations and delivery: order management and kitchen coordination across every location, plus MONKEYDrive, a delivery tracking app for a restaurant's own drivers. Enterprise control and reporting: financial reporting, billing and visibility across all locations, so operators and finance teams can see how catering performs at every level. MONKEY also offers Sadie AI, a voice AI assistant that helps restaurants handle catering inquiries, new orders and order changes by phone, and MONKEYPay for catering payments. MONKEY is designed for catering directors, VPs of operations, franchisees and general managers at multi-unit restaurant and bakery brands who need catering to run smoothly at scale. Brands such as Einstein Bros. Bagels, Newk's Eatery, Luna Grill, Boudin Bakery, Ruby Tuesday, Urbane Cafe and Henri's Bakery use MONKEY to grow catering into a reliable, high-margin revenue channel. MONKEY works as a partner, not just a vendor, with a team that knows catering operations from the inside.

Details

Year Founded
2002