--- title: Monetate Reviews meta\_title: 'Monetate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 130 reviews by the users' company size, role or industry to find out how Monetate works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 130 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Monetate Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Monetate, enjoying its clear UI and fast implementation for all skill levels. [(14 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177827&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Monetate, especially highlighting responsive help from team members like Michel Castro. [(9 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177856&qs=pros-and-cons#reviews) Users value the **flexibility** of Monetate, enabling diverse recommendations and easy implementation of A/B testing experiences. [(8 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177221&qs=pros-and-cons#reviews) Users value the **customization flexibility** of Monetate, enabling tailored experiences and efficient A/B testing without developer reliance. [(6 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177639&qs=pros-and-cons#reviews) Users value the **flexibility and ease of use** in creating A/B testing experiences for data-driven website changes. [(6 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177788&qs=pros-and-cons#reviews) Users are frustrated with the **missing features** in Monetate, affecting usability and overall functionality in various browsers. [(10 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1176339&qs=pros-and-cons#reviews) Users complain about **feature deficiencies** , citing lack of Safari support and limited functionality impacting user experience. [(9 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1176950&qs=pros-and-cons#reviews) Users are frustrated with Monetate's **limited features** and inadequate support for Safari, impacting overall usability. [(8 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177265&qs=pros-and-cons#reviews) Users struggle with a **high learning curve** and lack of Safari support, impacting the overall UX of Monetate. [(8 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=2089000&qs=pros-and-cons#reviews) Users find the **poor UI** of Monetate challenging and not very intuitive, despite eventually getting used to it. [(7 mentions)](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177282&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Monetate ##### 1. Ease of Use Users appreciate the **ease of use** in Monetate, enjoying its clear UI and fast implementation for all skill levels. [ See 14 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177827&qs=pros-and-cons#reviews) See Related User Reviews ![ronald w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ronald w.") RW ronald w. Mid-Market (51-1000 emp.) 4.0/5 "cost and ease of use, as well as having a csm that is active" What do you like about Monetate? The cost and ease of use are what stand out to me, along with having a CMS that’s active and well maintained. ![Brendan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan B.") BB Brendan B. Mid-Market (51-1000 emp.) 3.5/5 "Easy Setup and Quick Start, but a Learning Curve in the UI" What do you like about Monetate? It is easy to set up and start using immediately. ##### 2. Customer Support Users commend the **excellent customer support** from Monetate, especially highlighting responsive help from team members like Michel Castro. [ See 9 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177856&qs=pros-and-cons#reviews) See Related User Reviews ![ronald w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ronald w.") RW ronald w. Mid-Market (51-1000 emp.) 4.0/5 "cost and ease of use, as well as having a csm that is active" What do you like about Monetate? The cost and ease of use are what stand out to me, along with having a CMS that’s active and well maintained. ![Deepankar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepankar C.") DC Deepankar C. Enterprise (\> 1000 emp.) 4.5/5 "Excellent UI, Support, and Quick Integration" What do you like about Monetate? - Good UI - Good customer support - Good documentation - Fast to implement and integrate ##### 3. Flexibility Users value the **flexibility** of Monetate, enabling diverse recommendations and easy implementation of A/B testing experiences. [ See 8 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177221&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Invaluable tool for A/B testing, website personalization and content promotion." What do you like about Monetate? It is super flexible, can do a lot of enhancements for my site without the need for developer help and easy to learn with practice. ![Mitul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitul T.") MT Mitul T. Enterprise (\> 1000 emp.) 5.0/5 "Monetate Review" What do you like about Monetate? I think Monetate's strength lies in it's versatility, and ability to make things happen quickly. Whilst it's core use is testing and personalisation, ##### 4. Customization Users value the **customization flexibility** of Monetate, enabling tailored experiences and efficient A/B testing without developer reliance. [ See 6 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177639&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Invaluable tool for A/B testing, website personalization and content promotion." What do you like about Monetate? It is super flexible, can do a lot of enhancements for my site without the need for developer help and easy to learn with practice. ![Mitul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitul T.") MT Mitul T. Enterprise (\> 1000 emp.) 5.0/5 "Monetate Review" What do you like about Monetate? I think Monetate's strength lies in it's versatility, and ability to make things happen quickly. Whilst it's core use is testing and personalisation, ##### 5. Experience Users value the **flexibility and ease of use** in creating A/B testing experiences for data-driven website changes. [ See 6 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177788&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Monetate Experience" What do you like about Monetate? The ability to to create AB testing experiences so my company can do data based changes on site. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "User-friendly experimentation and personalization" What do you like about Monetate? The flexibility of the tool and WYSIWYG functionality makes it easy to learn and apply new actions and experiences to our website. ### 5 Cons or Disadvantages of Monetate ##### 1. Missing Features Users are frustrated with the **missing features** in Monetate, affecting usability and overall functionality in various browsers. [ See 10 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1176339&qs=pros-and-cons#reviews) See Related User Reviews ![ronald w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ronald w.") RW ronald w. Mid-Market (51-1000 emp.) 4.0/5 "cost and ease of use, as well as having a csm that is active" What do you dislike about Monetate? There are a few features, and the way the data is handled, that I don’t like. Still, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 2.0/5 "Not easy to use - too manual for tests and lacks AI personalization" What do you dislike about Monetate? I wish there wasn't a need to be so manual. Due to the setup of our website, we have to create JavaScript builds with 0 assurance that it won't break ##### 2. Feature Deficiency Users complain about **feature deficiencies** , citing lack of Safari support and limited functionality impacting user experience. [ See 9 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1176950&qs=pros-and-cons#reviews) See Related User Reviews ![ronald w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ronald w.") RW ronald w. Mid-Market (51-1000 emp.) 4.0/5 "cost and ease of use, as well as having a csm that is active" What do you dislike about Monetate? There are a few features, and the way the data is handled, that I don’t like. Still, AN 5.0/5 "Invaluable tool for A/B testing, website personalization and content promotion." What do you dislike about Monetate? It does not provide a great diagnostic experiences, giving merchants/users ideas on what to create given their sites analtytics. ##### 3. Limited Features Users are frustrated with Monetate's **limited features** and inadequate support for Safari, impacting overall usability. [ See 8 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177265&qs=pros-and-cons#reviews) See Related User Reviews ![ronald w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ronald w.") RW ronald w. Mid-Market (51-1000 emp.) 4.0/5 "cost and ease of use, as well as having a csm that is active" What do you dislike about Monetate? There are a few features, and the way the data is handled, that I don’t like. Still, ![Deepankar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepankar C.") DC Deepankar C. Enterprise (\> 1000 emp.) 4.5/5 "Excellent UI, Support, and Quick Integration" What do you dislike about Monetate? - Learning curve is high - Safari support for the inspector tool is not there - A lot more new age features can be there which are missing currently ##### 4. UX Improvement Users struggle with a **high learning curve** and lack of Safari support, impacting the overall UX of Monetate. [ See 8 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=2089000&qs=pros-and-cons#reviews) See Related User Reviews ![Deepankar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepankar C.") DC Deepankar C. Enterprise (\> 1000 emp.) 4.5/5 "Excellent UI, Support, and Quick Integration" What do you dislike about Monetate? - Learning curve is high - Safari support for the inspector tool is not there - A lot more new age features can be there which are missing currently ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fairly powerful and useful, but a little clunky" What do you dislike about Monetate? The primary tool for building new experiences doesn't work in Safari so initlally you basically have to use a separate browser to make template experi ##### 5. Poor UI Users find the **poor UI** of Monetate challenging and not very intuitive, despite eventually getting used to it. [ See 7 mentions ](https://www.g2.com/products/monetate/reviews?filters%5Bsentiment_snippet%5D=1177282&qs=pros-and-cons#reviews) See Related User Reviews ![Brendan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan B.") BB Brendan B. Mid-Market (51-1000 emp.) 3.5/5 "Easy Setup and Quick Start, but a Learning Curve in the UI" What do you dislike about Monetate? The UI is not super intuitive, but once you learn it, you get used to it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 1.0/5 "Not intuitive to use" What do you dislike about Monetate? It is not easy. Not intuitive...Feature use should be made easy. ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") US Verified User in Sporting Goods Mid-Market (51-1000 emp.) 8/29/2024 "A very useful, wide-ranging tool with helpful support" 4/5 What do you like best about Monetate? Monetate's personalization capabilities are vast, and many of the features of our site are powered by Monetate, making it very easy to get things done all in one platform, saving us time. I personally work most directly with Product Recommendation experiences, and with the support of the Monetate staff, it's easy to implement changes and find ways to improve the performance of the recs, increasing our revenue! Review collected by and hosted on G2.com. What do you dislike about Monetate? At times the back-end platform can feel a bit antiquated, but it works smoothly. Exporting analytics data can sometimes be a clunky process, without the ability to download data into one concise report (like a singular .csv file), analyzing the data for our purposes can be time-consuming. Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? The Product Recommendations experiences have become a great source of revenue for us, especially in recent years. This has increased our site's performance in many different ways; AOV, bounce rate, etc. This frees up the time for our small staff to focus on other aspects of our business. Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-9586785/official_response/edit) We're thrilled to hear that you find Monetate's personalization capabilities to be vast and helpful, and that it has saved you time by providing all the features in one platform. We appreciate your feedback about the back-end platform and exporting analytics data, and we'll take this into consideration for future improvements! 9/3/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail 5/19/2025 "User friendly with many capabilities" 4.5/5 What do you like best about Monetate? Monetate is so versatile. Capabilities keep us competitive for AB testing and product recommendations. I also love how you listen to customer feedback to continue optimizing the platform. Review collected by and hosted on G2.com. What do you dislike about Monetate? Client support takes a long time to answer our questions. Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Ease of usability. I really enjoy how Monetate is making it easier and faster for me to accomplish tasks within the platform. Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10963085/official_response/edit) Thank you for your feedback! We understand the importance of timely client support and are actively working to improve our response times. We appreciate your patience and understanding. Current UserValidated ReviewerSource: In-app ![Simon A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon A.") SA Simon A. Product Manager Mid-Market (51-1000 emp.) 10/17/2024 "Reliable experimentation platform with great service" 4.5/5 What do you like best about Monetate? We have used Monetate for a number of years and have a great with the Customer Success team. They are always on hand to help and listen to our recommendations to improve their product, adding things to their roadmap which support our needs. Review collected by and hosted on G2.com. What do you dislike about Monetate? The UI feels a little bit dated but is functional. It could benefit from a refresh and a sprinkle of AI insights Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Helping us prove the value of changes we release on our site and stopping us from pushing things which would otherwise have a negative impact Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10384097/official_response/edit) Thank you for your positive feedback! We're thrilled to hear that you have had a great experience with our Customer Success team and that Monetate has been a reliable experimentation platform for your needs. Current UserValidated ReviewerSource: Organic ![Rostyslav B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rostyslav B.") RB Rostyslav B. Senior QA Automation Engineer Enterprise (\> 1000 emp.) 10/25/2024 "A dive into Moneteta's Granularity for Personalized Content Delivery" 4.5/5 What do you like best about Monetate? Most of all I would like to say how granulary Monetate helps us to control content for each user. As we have a lot of market around the words our consumer auditory is different from region to region so we have to be sure what content is most suitable for market Review collected by and hosted on G2.com. What do you dislike about Monetate? New users could strugle with unintuitive interface Some technical experience required to use Monetate Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? We use Monetate for AB tests, segment personalixation and eventually individual personalization Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10409234/official_response/edit) It's great to hear that Monetate is helping you with AB tests, segment personalization, and individual personalization. We're committed to providing tools that help you better understand and engage with your audience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 7/31/2024 "Powerful recommendation tool with numerous features but a few catches" 3.5/5 What do you like best about Monetate? Monetate has enabled us to raise the quality of our onsite product recommendations to a new level. Thanks to numerous customisation options and the fact that all attributes of our catalogue can be imported and used for filtering, the quality of the recommended products as well as the measurable direct and indirect revenue have improved significantly. Review collected by and hosted on G2.com. What do you dislike about Monetate? Unfortunately, the setup and usability of the tool are relatively complex and sometimes cumbersome. So be prepared to spend a considerable amount of resources at the beginning. In addition, Monetate is not designed by default for shops that differentiate their store views via URL string rather than top-level domain. This initially caused major problems with onsite recommendations (which were all quickly and reliably resolved) and still causes problems with email recommendations (as of today). Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Previously, our recommendations were either played out via Emarsys or via a specially developed logic. The performance of these recommendations was not exactly great. With Monetate, we were able to improve this significantly. Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-9941157/official_response/edit) We're glad to hear that Monetate has helped raise the quality of your onsite product recommendations and has improved your measurable revenue. We appreciate your feedback on the setup and usability, and we're continuously working to improve the user experience. Thank you for bringing the issues with store view differentiation to our attention, and we will strive to address this for a better customer experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 11/3/2024 "User-friendly experimentation and personalization" 4.5/5 What do you like best about Monetate? The flexibility of the tool and WYSIWYG functionality makes it easy to learn and apply new actions and experiences to our website. Review collected by and hosted on G2.com. What do you dislike about Monetate? Certain third party integrations have proven challenging and buggy, though that is more of an internal resource contraint, rather than a Monetate issue. Monetate support ticket turnaround can be quite lengthy. Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Monetate's A/B testing helps us to continually optimize our ecommerce experience and performance. The personalization capabilities help us maximize revenue, introduce guests to the brand and encourage repeat purchases by creating stickiness. Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-9563689/official_response/edit) It's great to hear that Monetate's A/B testing and personalization capabilities are helping you optimize your ecommerce experience, maximize revenue, and create brand stickiness. We're committed to continuing to support your success! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JG JKW g. Manager, Digital Experience Optimization Mid-Market (51-1000 emp.) 10/24/2024 "Monetate is a poewrful testing tool, but difficult to QA experiences" 4/5 What do you like best about Monetate? the statistical significance reporting when an experience is live Review collected by and hosted on G2.com. What do you dislike about Monetate? The QA functionality often times doens't work so I had to engineer a solution by duplicating experiences and sending it to my IP Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Gives us answers to key business questions and leads to confident results for the UX Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-9750199/official_response/edit) We appreciate your feedback on the statistical significance reporting feature. We understand the importance of accurate QA functionality and are continuously working to improve this aspect of the tool! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail 3/31/2025 "Not intuitive to use" 1/5 What do you like best about Monetate? As of now it seems to be a very confusing product to me. Review collected by and hosted on G2.com. What do you dislike about Monetate? It is not easy. Not intuitive...Feature use should be made easy. Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Currently, pushing banners Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10999894/official_response/edit) We apologize for any difficulties you've experienced. Our team is committed to addressing usability issues and making the platform more user-friendly! Current UserValidated ReviewerSource: In-app ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 10/24/2024 "Excellent testing tool - easy to use" 4.5/5 What do you like best about Monetate? Very easy to use and analytics are clear and straight forward to digest. Support is excellent as well and integration was pretty straight forward. Review collected by and hosted on G2.com. What do you dislike about Monetate? Whilst the analytics are easy to absorb it would be good to be able to drill a bit deeper into the reporting. Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? User experience - helping to improve conversion rate. Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10406590/official_response/edit) Thank you for the positive feedback! We're pleased to hear that you find our support excellent and integration straightforward. We understand the need for deeper reporting and will take your feedback into account for future improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 10/25/2024 "Great platform to use, amazing support from the team" 4/5 What do you like best about Monetate? The very on hands success team that is always there to support Review collected by and hosted on G2.com. What do you dislike about Monetate? The analytics page in the platform is not very easy to use and does not provide all information we require as a brand Review collected by and hosted on G2.com. What problems is Monetate solving and how is that benefiting you? Understanding what journey works best for our customer, it helps us understand what features we should develop Review collected by and hosted on G2.com. Show More Response from Jaedyn Guthrie of Monetate [Editedit](https://www.g2.com/survey_responses/monetate-review-10409118/official_response/edit) Thank you for your kind words about our support team! We understand the importance of having comprehensive analytics, and we're continuously working to enhance our platform to provide the information you require as a brand. 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