
The introduction of REST API has transformed how I integrate my external database with MEC and cut down on a huge amount of labour. Still some endpoints missing from the documentation that takes a little detective work to find instead, so hopefully they will make this more comprehensive in the future. Review collected by and hosted on G2.com.
I've recently had one typically helpful experience with tech support, but also one unresolved issue where the support agent in question exhibited poor conduct, and a refusal to engage with the very detailed documentation and troubleshooting tests I provided. I submitted overwhelming evidence that the styling I created using a combination of the MEC Elementor Shortcode Builder and custom CSS had been working perfectly in the past and then recently it stopped displaying correctly on the frontend without me touching anything, which appears to be due to styles loading but being overridden by default styling, and in some cases not loading correctly. The agent in question blankly denied that he could see any problem, despite the fact that I illustrated it very clearly, and told me I "would have to use custom CSS to get my desired look", and that styling not displaying as intended is simply "to be expected". I made it clear that when I purchase a product whose sole purpose is to edit the styling of something, it is not an appropriate response to say that I should anticipate it not to perform that function at all. I have made several attempts to escalate the issue with no satisfactory communication. I have spent a lot of money and my website is now unusable. Review collected by and hosted on G2.com.