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Mitratech Perform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Mitratech Perform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mitratech Perform, and what problem is it built to solve?

Mitratech Perform is used to bring employee performance reviews, goals, and feedback into a single online process. It helps organizations replace manual or paper-based evaluations with a more consistent way to organize reviews and track their progress.

What languages does Mitratech Perform support?

Mitratech Perform supports 1 language: English.

What company sizes and industries is Mitratech Perform the best fit for?

The strongest fit signal is among mid-market organizations, with positive experiences also represented in small businesses and enterprises. The industries represented most often include nonprofit, information technology, health care, and construction organizations.
  • Company size — Mid-market: The most prominent segment in positive-use experiences.
  • Company size — Small business: Also represented among organizations using it for employee reviews.
  • Company size — Enterprise: Positive-use experiences include larger organizations as well.
  • Industry — Nonprofit: A recurring setting for review and appraisal workflows.
  • Industry — Information technology: Organizations use it to manage performance reviews and goals.
  • Industry — Health care: Reviews and employee performance tracking are common use cases.
  • Industry — Construction: Teams use it to organize and track evaluation processes.

How long does it take to implement Mitratech Perform across a team?

Implementation reports most often fall in the one-to-three-month range, though teams also describe shorter and longer rollouts.
Time to go live Relative frequency
1–3 months Most commonly reported
Under 1 month Also commonly reported
3–6 months Reported less often
6–12 months Occasionally reported

What customer support options does Mitratech Perform provide, and how do users find the overall support experience?

Support is generally described as helpful, knowledgeable, and responsive, particularly when teams need guidance with setup or troubleshooting. Experiences are not uniform: some users describe slower responses or difficulty reaching support by phone.

What is the experience like for teams switching to Mitratech Perform from another tool?

Switching to Mitratech Perform is often driven by a need for a more flexible, usable way to manage reviews than rigid or cumbersome systems provide. The change can move teams from paper, spreadsheets, or older performance tools to centralized online reviews, with customizable forms, reminders, and clearer tracking; getting the process configured can still take planning and adjustment.

What features or capabilities could make Mitratech Perform even more useful?

The most useful improvements would make reporting and review administration more flexible, while better supporting the varied ways organizations assign and manage feedback.
  • Expand reporting: Make it easier to build reports and export employee names, roles, scores, completion status, and review trends.
  • Support multiple supervisors: Let more than one manager contribute to or access an employee’s review without awkward workarounds.
  • Simplify review setup and administration: Make templates, bulk changes, and process configuration easier to manage.
  • Strengthen goal tracking: Give teams more flexibility to measure progress and manage goals across review cycles.

Mitratech Perform Reviews (472)

View 2 Video Reviews
Reviews

Mitratech Perform Reviews (472)

View 2 Video Reviews
4.2
472 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Easy and customizable Performance review platform"
5/5
What do you like best about Mitratech Perform?

The fact that it is easy to use and manage as administrator. Customizable to your needs and most of all the immediate and constant support that one receives as part of the subscription. One great feature. Also is the Insights, dashboards at a click of a button that gives you a good summary of your organisation plus a fantastic online help documentation. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

Have been using the system for quite some years now and there is nothing I can mention that I do not like. Developers seem to know what's best for the industry and enhance the system accordingly. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
Originally submitted 6/11/2020
"Satisfied Customer"
4.5/5
What do you like best about Mitratech Perform?

Automatic reminder to reviewers when evaluations are due and past due. Ability to have all employees provide feedback on each other. Everything needed for the review is all in one place and not scrambling around for paperwork. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

Printed version of completed review is not modifiable. Includes too much unnecessary pages. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use platform, great for our business needs"
4/5
What do you like best about Mitratech Perform?

Trakstar Perform was a seamless transition from our traditional review process. The functionality and customization allowed us to move our entire process online. Customer support was always available for our every need and helped make the integration a breeze with our team.

We are ready to use even more features in the next year. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

We did run into a few road blocks but the customer success team was more than helpful finding work arounds and taking notes back to the product team. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
EP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Easy to use performance management system"
3.5/5
What do you like best about Mitratech Perform?

The ability to set goals, apply company-wide performance metrics and the ability to gather a history of appraisals over time so you can measure and track employee performance. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

The workflow and navigation can be confusing. Sometimes not sure if I'm reading employee's comments or manager's. Review collected by and hosted on G2.com.

GM
Greg M.
Small-Business (50 or fewer emp.)
"Very Organized and User-Friendly"
5/5
What do you like best about Mitratech Perform?

The ease of use and the surveys. I also like the tips that they give for reviews. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

I am not a fan of the minimum character rule for this comment section. Review collected by and hosted on G2.com.

SS
Stanya S.
Small-Business (50 or fewer emp.)
"Intuitive platform"
4/5
What do you like best about Mitratech Perform?

I like that the help/support function. The team is very responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

The restriction on adjusting the rating weights Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Trakstar Review"
3.5/5
What do you like best about Mitratech Perform?

Trakstar is well categorized. It makes it easy to navigate when making or updating a review. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

Trakstar is a little key sensitive when going to start a review. I was clicked start and then was taken away for another task. When I came back to the review I wasn't able to complete it anymore. Review collected by and hosted on G2.com.

MP
Mayra P.
Enterprise (> 1000 emp.)
"Easy to use"
4.5/5
What do you like best about Mitratech Perform?

I like that everything is online. The system is user friendly. The customer service is amazing. They answer questions within 24 hrs. They are always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

Creating evaluations can be easier. There are several steps to take to create evaluation templates. They should simplify the process. Review collected by and hosted on G2.com.

DP
Darby P.
Small-Business (50 or fewer emp.)
"Trackstar review"
4/5
What do you like best about Mitratech Perform?

It is great for tracking reviews, sending reminders and keeping goals in one place. Overall it meets our needs. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

I dislike how many times the software has changed in the years we have been using it. Training lags with the updates and it is hard to keep our staff up on the changes. Review collected by and hosted on G2.com.

Shahira O.
SO
Shahira O.
Human Resources Coordinator
Mid-Market (51-1000 emp.)
"great! very easy to use"
4.5/5
What do you like best about Mitratech Perform?

the variety of functions and the 360 review Review collected by and hosted on G2.com.

What do you dislike about Mitratech Perform?

wish there were more/easier reporting options to help with HR metrics Review collected by and hosted on G2.com.

Questions about Mitratech Perform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anand R.
AR
Anand Rastogi
•
Last activity about 4 years ago

With What all products the Software Could be Integrated?

Verified User
G2
Verified User
•
Last activity over 6 years ago

What does setup and implementation look like if I decide to purchase Reviewsnap?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

7%

Mitratech Perform Comparisons
Mitratech Perform Features
Customization
Integration APIs
User, Role, and Access Management
360 Reviews
Customizable Forms
Review Cycle Tracking
Goal Setting/Tracking
Company Goals And OKRs
Continuous Feedback
Requesting Feedback
1-On-1 Meetings