---
title: Mitratech Perform Reviews
meta_title: 'Mitratech Perform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 454 reviews by the users' company size, role or industry
  to find out how Mitratech Perform works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 454
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Mitratech Perform Reviews
**Vendor:** Mitratech  
**Category:** [Performance Management Software](https://www.g2.com/categories/performance-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 454
## About Mitratech Perform
Mitratech Perform transforms your review process from a time-consuming administrative task into a powerful tool for driving employee engagement and development. Designed for HR leaders and growing companies looking to move beyond spreadsheets and paper-based systems, our intuitive platform simplifies every aspect of performance management. With Mitratech Perform, you can align individual and company goals, streamline the entire review cycle, and foster a culture of continuous feedback and development that helps your people and business thrive. Key capabilities include: 1. Flexible Performance Reviews: Easily create and automate customized review cycles, including manager reviews, self-evaluations, and 360-degree feedback to gather comprehensive insights. 2. Strategic Goal Management: Empower your teams to set, track, and align employee goals with overall company objectives, ensuring everyone is working toward a common purpose. 3. Continuous, Real-Time Feedback: Enable managers and employees to give and receive feedback year-round. Our note-taking feature helps capture performance details as they happen, reducing recency bias for fairer, more accurate reviews. 4. Actionable Reporting &amp; Analytics: Make data-driven talent decisions with powerful reporting that provides clear visibility into employee performance across your organization. 5. Seamless Integrations: Connect Perform to your existing HR systems to create a unified and streamlined talent management workflow. Stop managing tasks and start developing talent. Mitratech Perform gives you the tools to boost performance, increase engagement, and make smarter decisions for your workforce.



## Mitratech Perform Pros & Cons
**What users like:**

- Users love that Mitratech Perform helps them **hire top talent quickly** , streamlining their recruitment process effectively. (1 reviews)
- Users value the **efficient hiring process** of Mitratech Perform, allowing for quick access to top talent. (1 reviews)
- Users value the **efficient hiring process** of Mitratech Perform, enabling them to quickly find top talent. (1 reviews)

**What users dislike:**

- Users find Mitratech Perform has **limited customization** , making it challenging to tailor to specific organizational requirements. (1 reviews)
- Users experience **navigation difficulty** on Mitratech Perform, finding it challenging to customize for their organizational needs. (1 reviews)
- Users experience **slow application performance** , leading to delays in obtaining results during their tasks. (1 reviews)
- Users experience that Mitratech Perform can be **time-consuming** , leading to delays in obtaining results. (1 reviews)
- Users experience **time-consumption** with Mitratech Perform, noting that results can take longer than expected. (1 reviews)

## Mitratech Perform Reviews
  ### 1. Not very intuitive but ok.  Some of the processes to set up templates do not seem to flow together. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

Seems to be a pretty complete tool for small to medium sized companies. 

**What do you dislike about Mitratech Perform?**

Not clear on how to best set up a review system.  It seem s the goals section causes the most confusion and it is not readily apparent how to set up email notifications for users. 

**Recommendations to others considering Mitratech Perform:**

Be sure to think through th eprocess, will groups need different templates or will one or two templates be sufficient.  Who will manage the addition and inactivation of new employees.  Be sure to think through the goals and if you wnat company wide goals or individual.  Remember that once reviews are started you CANNOT change the template. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Once set up the system works well.  Most clients we have stick with it.

  ### 2. Highly versatile platform with a very well managed set up and deployment by the Trakstar team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreas H. | On Sabbatical, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2016

**What do you like best about Mitratech Perform?**

The initial process from inquiry through to trial was very well handled. We are in Sydney, Australia and were able to have effective communication with the Trakstar implementation team, big thank you to Matt, during the whole set up. The GoToMeetings were excellent for the communication and set up.

The ability to customise templates, goal setting and interactivity for all staff and managers.

**What do you dislike about Mitratech Perform?**

There is not much to dislike, The we have customised templates and will review their usefulness over the next 12 months. It can be a bit daunting in the beginning, however customer support is great and we got were we wanted to be.

What's new video does pop up every time I start Trakstar.


**Recommendations to others considering Mitratech Perform:**

I would highly recommend early staff engagement in the set up of templates.

Briefing of managers on how to assess their staff is very important. The managers need to ensure that they provide coaching tips and assistance for staff that needs improvement.

Briefing of staff on the rating system is very important to ensure that they understand how the rating is used by themselves and the mangers.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We needed to improve business effectiveness of our staff. This required that staff had to be more realistic in self assessment of their capabilities.
Staff, in particular the younger members, appreciated the ability to leave notes and receive more detailed feedback.  
Interaction with staff in appreciating their strength and weakness has improved.
In general a more professional behaviour within the organisation has been achieved.



  ### 3. Great system and easy to implement and use!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

ReviewSnap has great implementation and customer service team.  It is a user friendly system with very reasonable price.  I have implemented this system for multiple companies and lov

**What do you dislike about Mitratech Perform?**

I wish we could have the dashboard display in the front page to provide indication of status or task instead of clicking or running report.  However, this is very minor as the benefit of the system outwights this.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We eliminate the paper process of performance review and use this online system

  ### 4. ReviewSnap made the review process efficient 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The ease of use. It was straight forward and was organized. 

**What do you dislike about Mitratech Perform?**

I wish I could see my review even after I submitted it before my manager finalized it. Otherwise I have to wait until he is done. So I'm without a copy for 3 weeks. 

**Recommendations to others considering Mitratech Perform:**

If you are looking for a time saving product that handles itself, I would recommend it. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Time management, less paper, efficient. We used to do this in word and it took an extra 2-4 weeks as well as everyone organizing items in their own way. This centralized the process. 

  ### 5. Easy, customizable and budget friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Trakstar is very easy to use and customizable to our needs. I can easily adjust on the fly and create templates to make creating new review forms quick and easy.

**What do you dislike about Mitratech Perform?**

The user interface is not as intuitive as I initially thought once I started using it.  It took a while to figure out where to go and how to make changes.  Once I did navigate around for a bit it got easier and easier.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We took our check-ins off excel spreadsheets and into this system.  We solved for ease of use, easy to make mass updates, reporting features we never had before, and automatic reminders and updates making admin a bit easier as well.

  ### 6. TrakStar is the most effective Performance Management tool I have ever used.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2017

**What do you like best about Mitratech Perform?**

I love that both supervisors and employees can add comments throughout the review period, rather than just waiting for the actual document at the end of the time frame.  It makes the end product that much more effective because the notes are in real time, include specific details, and are created when events are fresh in your mind.  It is a much more comprehensive approach.

**What do you dislike about Mitratech Perform?**

There isn't much to dislike about the product.  It is straightforward and requires very little training.  It is customizable, making it even more relevant to the participants.  

**What problems is Mitratech Perform solving and how is that benefiting you?**

Employees now consider the review process as more effective, and much less painful.  It takes less time, and provides better results.  

  ### 7. Review of Trakstar

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2017

**What do you like best about Mitratech Perform?**

Creating review templates is very easy and the system is very intuitive.

**What do you dislike about Mitratech Perform?**

We haven't rolled out Trakstar yet so this may become apparent once the system is live, but at this point, I can't go to an employee and see the review he/she is assigned.  Reviews are assigned by positions so it's tricky to do QC/QA.

**Recommendations to others considering Mitratech Perform:**

Make sure all employees are loaded with correct titles and that you get consensus with your leaders on review content early in the process.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Again, haven't rolled it out yet, but I am anticipating the ease of our field office employees completing reviews, and more opportunities for senior leaders to discuss results before reviews are rolled down.  

  ### 8. Great Customer Service 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

Customer Service, Easy to make changes.  I can email my rep with a problem and get an answer in the same day.  As an administrator, they have made it very easy to work within the system.

**What do you dislike about Mitratech Perform?**

I really cant say I dislike anything.  They have met expectations in all areas.

**Recommendations to others considering Mitratech Perform:**

If you looking for a way to make the evaluation process paperless and run smoothly, ReviewSnap can be the answer, it was for us!

**What problems is Mitratech Perform solving and how is that benefiting you?**

Our evaluation process has improved since using ReviewSnap.  No hunting anyone down to do a review, it is done all through the system.  Gathering all the information together is easy with the reports, which you can set up how you want to see the information.  All the staff have benefit by receiving a more meaningful evaluation.

  ### 9. Decent Platform

**Rating:** 2.5/5.0 stars

**Reviewed by:** Charles D L. | Business Partner, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The function of review, assessments, email notifications, and ability for employee input. 

**What do you dislike about Mitratech Perform?**

To cumbersome in working with third-party affiliation and platform. I have to log into Oasis, then log in to Reviewsnap.. Systems do not sync. If I terminate an employee in Oasis, I also have to do it in Reviewsnap. They should sync to eliminate another task. 

**Recommendations to others considering Mitratech Perform:**

Not a good product for an HR department of 1-2 people. Doubles the work because it does not sync. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Increase use of performance review. Employee input and manager input give great performance based feedback. 

  ### 10. Designs for Health

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tory J. | Vice President Of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

Customization of review form sand goals. Admin found easy to change forms and and came up with creative ways to handle employees that do not have computer access

**What do you dislike about Mitratech Perform?**

design of portal could use updating. I feel it needs to be updated to a more modern look and feel with and app for mobile viewing or responsiveness for the mobile web view

**What problems is Mitratech Perform solving and how is that benefiting you?**

IT. Having a online portal has organized our review process. In the past we used excel sheets that were distributed via email. Revisions were a nightmare as well as any metrics

  ### 11. Looking to simplify and visualize your review platform? Go no further...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Simple, intuitive and straightforward! Great for organizations looking to do more frequent "light-weight" reviews.

**What do you dislike about Mitratech Perform?**

The only thing I don't like is you are unable to change some of the terminology that is baked into the system - such as the term "multi-rater" (360). 

**What problems is Mitratech Perform solving and how is that benefiting you?**

We were challenged with ditching the traditional one-time per year, manager driven performance review. We needed a platform that would fit our simple new philosophy of "employee driven - ongoing feedback"

  ### 12. Streamlined and straightforward performance management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Trakstar is easy to set up, easy to manage, and easy to present to all levels of an organization. It's pretty intuitive.

**What do you dislike about Mitratech Perform?**

No major dislikes, but I would like an easier path to jumping in and out of different user accounts when troubleshooting and tracking progress.

**What problems is Mitratech Perform solving and how is that benefiting you?**

This is our first centralized performance management system, and we wanted something noninvasive and with a short learning curve. We particularly like the goal setting and tracking feature.

  ### 13. Easy to use system with great training and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Colleen M. | President, Construction, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The fact that were were able to preserve and enhance our review/evaluation process through the use of the software.  It is also very user friendly and nice to have everything stored in one place.

**What do you dislike about Mitratech Perform?**

Sometimes it takes a little re-learning as an admin because we only have a few reviews a year.  Support is very helpful though when I have a question.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Streamlines the evaluation process for employees.  We use standard templates and they know what to expect from year to year and where to go to find past review information.

  ### 14. Good so far!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

The product is easy to use. It is also easy to navigate as the Administrator - easy to make changes.

**What do you dislike about Mitratech Perform?**

I would like to be able to go back to a comment and connect it to a goal or competency after the fact.
I wish it would date stamp the comments instead of saying "28 days ago".

**What problems is Mitratech Perform solving and how is that benefiting you?**

Instant feedback is nice. I also like having a place to archive feedback throughout the year.

  ### 15. Outstanding!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanya M. | Executive Assistant, Industrial Automation, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

I really love how diverse the software is! You can really customize the views and the templates to suit any business. 

**What do you dislike about Mitratech Perform?**

Honestly, there isn't anything I dislike about this program. It is easy to manage and administer and easy to understand and teach employees about. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

With ReviewSnap we have a solution to track and maintain annual employee reviews, and add comments and notes, positive or negative through out the year in the journal entry sections. 

  ### 16. HR solution saving me time and frustration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2017

**What do you like best about Mitratech Perform?**

Automation of small business HR review workflow

**What do you dislike about Mitratech Perform?**

Manual nature of 90-day review process. It should be an integrated feature to automate and notify all parties when their 90 day probation period is coming due, so that staff and management can react appropriately without having to build a period for every new employee.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Keeping employees feeling valued and not missing their review dates. Keeps reviews in a single location and has streamlined our review processes

  ### 17. Clunky interface, employees are very dissastisfied

**Rating:** 0.0/5.0 stars

**Reviewed by:** Leon D. | Vice President of Finance, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The bare minimum of surveys are fine.  They do the job well enough

**What do you dislike about Mitratech Perform?**

The interface is horrible and not intuitive.  Identifying where to go as a manager to sign off or complete reviews is incredibly clunky.  There are many other solutions that are more elegant and intuitive.  We will probably not going to continue service with reviewsnap. 

**Recommendations to others considering Mitratech Perform:**

There are better products out there.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We are able to complete our annual performance reviews, but this system does not safe us a significant amount of time over using a normal form.

  ### 18. Reviewsnap is no frills

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

I think it is a pretty straight forward platform. and a great solution for someone with a small organization. Under 100.

**What do you dislike about Mitratech Perform?**

I think that it is clunky and the functionality is a bit limited. When I look at other tools they have integrations with outlook and other email platforms that allow for ongoing feedback which I think makes it easier to complete comprehensive reviews. I also think while it is straight forward in some ways, it is cumbersome in others. When approving reviews and moving them through process we have found it to be glitchy at times. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Certainly we have a centralized place to house our job descriptions and our performance reviews and goals. This allows us to be more efficient on the HR side things.

  ### 19. Trakstar review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

It is easy to use.  Our employees like it, and it has allowed us to implement our performance management program.  We previously had none.

**What do you dislike about Mitratech Perform?**

I wish that it had more of a social media feel, as we employ a lot of Millenials.  I believe we would have even greater use and involvement in this platform.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We did not have any performance management program, annual reviews, or employee recognition prior to TrakStar.

  ### 20. Easily manageable and easy rating process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Drithal K. | Project Manager, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Mitratech Perform?**

defined competencies available and easy use and creation of templates

**What do you dislike about Mitratech Perform?**

the hierarchy process and some of the navigation in the tool 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Resources wanted a simple tool to track performance. TrakStar has made that possible without the intense management of evaluations and lengthy processes

  ### 21. Very helpful and useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Very easy to understand and navigate. I was able to figure out what the next steps were with my review and goals process.

**What do you dislike about Mitratech Perform?**

Nothing that comes to mind! There were moments where it would have been nice to see my progress or notes on whether or not  I was on the right track, examples, etc. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Better ways to handle reviews and goals for employees. This helped manage both of those! 

  ### 22. Easy to give a review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter E. | Employee Relations / Employment Specialist, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The program is very user friendly and it's pretty easy to navigate thru the entire application. 

**What do you dislike about Mitratech Perform?**

Sometimes others who don't use it that often (like the hiring managers) have a steep learning curve. 

**Recommendations to others considering Mitratech Perform:**

try it you'll probably like it

**What problems is Mitratech Perform solving and how is that benefiting you?**

Able to give thorough reviews which help employees improve performance. 

  ### 23. A Review of ReviewSnap 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

I like that is has organized our process and given employees an focused opportunity to review their work and goals. It makes the review process organized and helps keep records as well.

**What do you dislike about Mitratech Perform?**

I HATE your reports. They don't help me. Normally I skip product reviews entirely, but I had to say something. It is not clear to me who has done a self-review, who I am waiting on for signatures, etc. It could be WAY clearer, the reports neater, more presentable. I hate the little asterisks by things. They're terrible. Create clear headings and put peoples names in columns. The graphs are okay, but generally useless and should be optional.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Organization, keeping track of who's done what, ability to remind people about reviews, etc.

  ### 24. Appraisals made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina S. | Lieutenant, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Mitratech Perform?**

This system was set up
With ease- Trakstar people really made it come together..  and the more we use it the better it seems to get.

**What do you dislike about Mitratech Perform?**

I really don't dislike anything.  It's only difficulty is people.  Some are slow to come around to change.  But even those have started to see how much easier Trakstar is.

**Recommendations to others considering Mitratech Perform:**

It is working well for us

**What problems is Mitratech Perform solving and how is that benefiting you?**

MultirTer or even just the ability for notes/comments to be made by other supervisors has been great!

  ### 25. President/CEO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | President/CEO, Utilities, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Mitratech Perform?**

I like the one on one undisturbed meetings with my reports

**What do you dislike about Mitratech Perform?**

would like to have some sort of trakStar system to use on a by-monthly basis

**Recommendations to others considering Mitratech Perform:**

have a  committee review TrakStar before implementation. get their buy in before telling everyone they must use it. then train, train and train again.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We have seen more communications between senior staff and their reports. employees are more apt to go to their supervisors rather than grumble and talk behind their back.

  ### 26. Finally a no frills, intuitive, thoughtful performance review tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

I like that this tool focuses on one main goal and how to do it well. 

**What do you dislike about Mitratech Perform?**

I like all the customization options but the site itself could be prettier. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

We decided to implement a performance review process for our company for the first time ever. We looked at many other platforms but didn't like the functionality or how many features were offered, as we wanted to keep things very light. Reviewsnap really focuses on performance reviews and how to do it well. There are other functionalities that are great, but all lead to how to improve that process. We are still in the implementation stage so I can't speak for the roll out yet, but feeling very positive about it so far. 

  ### 27. A great way to do reviews.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

We converted to Reviewsnap last year and it was a smooth and easy transition from our old, more cumbersome process.  The support that we received was exceptionally good.  The Reviewsnap staff helped us with the implementation, and continue to be available when we run into issues.  Their customer service is topnotch.

**What do you dislike about Mitratech Perform?**

That we cannot reset passwords on the fly.  Because our staff only use this once a year, they never remember their passwords and our onsite administrators don't have access for resetting them - it would save time if we could do it ourselves.

**Recommendations to others considering Mitratech Perform:**

n/a

**What problems is Mitratech Perform solving and how is that benefiting you?**

Providing employees with honest, helpful feedback which Reviewsnap allows us to do.

  ### 28. Reviewsnap makes Reviews easier to administer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

Can create customized templates for each position, customizing competencies.  The electronic routing and sign off ensures all who need to review and esign, do, and once finalized it can be printed or stored and employees always have access to their own review.  The notes section is helpful for managers to keep notes throughout the year for use in the review process.  Ability to see past reviews on the same screen is beneficial when trying to remember items from the prior period.

**What do you dislike about Mitratech Perform?**

Once review is finalized can not update template, have to create a new one if there are many changes - a bit time consuming

**What problems is Mitratech Perform solving and how is that benefiting you?**

automating the performance review process.  Moving to a competency based system.  Ease of use for managers

  ### 29. Great Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

The interface is great -- it's clean and simple. We appreciate how user friendly it is which makes the platform even better for all employees and managers.

**What do you dislike about Mitratech Perform?**

Takes a little time to get up to speed on how it all works

**What problems is Mitratech Perform solving and how is that benefiting you?**

Completing bi-annual surveys in a consistent manner across all departments and not doing it in Survey Monkey! The accountability we have now is huge!

  ### 30. Amazing Product and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy K. | Senior Vice President Human Resources, Facilities Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

The ease of use and the responsiveness of the support team 

**What do you dislike about Mitratech Perform?**

some of the features with regard to signatures and changing managers is confusing. The reviews don't always go to the right person if you had to make a change without considerable maintenance. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

streamlined expectations with regard to values and performance thresholds. No more paper! Everyone on the same timeline. Ability to run reports for talent review

  ### 31. Great product !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

I think Reviewsnap is very easy to use once you have proper hands on training. There were a lot of open fields for employees to get in which confused them a bit. 

**What do you dislike about Mitratech Perform?**

Maybe more customization features that we can do on our own. There are some items we could do away with. There are various fields were not using and having that many fields that are blank confuse some employees. 

**Recommendations to others considering Mitratech Perform:**

Pay close attention to admin training. There is a lot to learn with this product so take lots of notes!

**What problems is Mitratech Perform solving and how is that benefiting you?**

This is helping us keep our performance reviews electronic instead of on paper. 

  ### 32. Reviewsnap Performance Evaluation 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robin H. | Corporate HR Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

We are in the early stages of implementing Reviewsnap.  So far, the program appears fairly intuitive which makes learning and training much easier.  The flexibility of the program is great.  The training support we've have so far has been great

**What do you dislike about Mitratech Perform?**

Too early to say what we don't like yet.  

**What problems is Mitratech Perform solving and how is that benefiting you?**

Peformance management processes - more streamlining of what was a paper review process. This product allows for more ongoing true management of performance. Goal implementation and tracking is a plus too. 

  ### 33. Make-A-Wish International 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy K. | Executive Assistant, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Trakstar has been a blessing for our organization.  It's user friendly and the staff and support group are always there to help when a question comes up.  

**What do you dislike about Mitratech Perform?**

There isn't anything we dislike about Trakstar. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Benefit is you can set a date to remind you when reviews are coming due.  Another advantage is that everything for every employee is right there to see.  

  ### 34. Great, system and easy to use and set-up.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara N. W. | Vice President of Human Resources, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

Navigating in the system is easy. It was very easy to set up.

**What do you dislike about Mitratech Perform?**

The compensation budgeting section needs to be more flexible to assign just to the department head.  In order to do this now, you have to change all the employees department assignments.

**Recommendations to others considering Mitratech Perform:**

None at this time.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Having a tool to use to complete review at the end of the year.

  ### 35. ReviewSNAP review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suzanne H. | Human Resources Manager, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

Easy access
Template is easy to edit and manage.
Spell Check and identified words that were no legally approved or could be discriminatory.


**What do you dislike about Mitratech Perform?**

Hard to find documents after you get out and have to go back in the second time for editing and printing. --wish there was a dashboard that showed your "Draft" documents 



**What problems is Mitratech Perform solving and how is that benefiting you?**

Getting our evaluations completed quicker and more timely.

  ### 36. Fantastic Platform for Peformance Appraisals 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

We've used Reviewsnap for about 2 years. It is nice to have a central depository for all your PAs and self-evaluations.  It is easy to use and keeps everybody on task.  The customization is wonderful and the ability to capture employee notes is extremely helpful.  

**What do you dislike about Mitratech Perform?**

There may be too many options which at times can make it difficult to use, but this is not a major concern.  The support staff is great.  

**Recommendations to others considering Mitratech Perform:**

This is a great product and has everything you need to provide effective, timely and historical feedback.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We are providing consistent and timely feedback to our employees which allows us to increase our staff's performance.  We have seen real results using this.    

  ### 37. Great product for small companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janet S. | Accounting Clerk, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

I like being able to customize the program to fit our company's needs.

**What do you dislike about Mitratech Perform?**

Instead of an 'annual review format;, I would like to use the product for 'agile' review practices.

**Recommendations to others considering Mitratech Perform:**

Do your research and understand your needs for your culture before purchasing review software.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We can customize the goals, review templates, and ratings to fit our needs.  This has allowed us to experiment and to find the best ways of reviewing our team members.

  ### 38. Timely annual reviews with Reviewsnap

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

Reviewsnap is easy to use and a review can be conducted quickly and efficiently.

**What do you dislike about Mitratech Perform?**

The approval process is not intuitive for managers and steps can be missed at times.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We are now completing the majority of our annual reviews on-time for our staff. This is reducing the negative impact of overdue performance evaluations and improving overall employee relations.

  ### 39. Helpful Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley G. | HR Generalist, E-Learning, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

It is a nice way to track employees info and the status of their reviews. I like having all of the information in one place.

**What do you dislike about Mitratech Perform?**

Some of my employees found the system some what not user friendly.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We are making sure all reviews get done, and get done on a timeline. This system makes it easier to track.

  ### 40. Great Customer Care Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

The attention we receive from our representative and others while she is out is fabulous!

**What do you dislike about Mitratech Perform?**

Graphing is awful, this is what sold us and now they are working to correct it, but at our benefit :(

**Recommendations to others considering Mitratech Perform:**

Love the Performance management tool, graphing is awful.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Employee surveys are being used to discover things about morale and work place issues.

  ### 41. Best of the Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

What a great program!!  Allows us access to sample reviews + allows us to customize based on our needs.
We love the ability to include goals, as well as progress reviews.  Managers are loving the fact that Team Members can log on & contribute to the reviews.

**What do you dislike about Mitratech Perform?**

So far, there's nothing we dislike.  Previous software did not allow the ability to customize.  That was the major deciding factor in switching.

**Recommendations to others considering Mitratech Perform:**

Take the time to speak with a rep to walk you through.  Well worth the time & the investment.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Performance Evaluations were always challenging.  This program allows managers to log in from anywhere & work on evaluations wherever they are.

  ### 42. ReviewSnap Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

easy interface to navigate / good customer service / online platform

**What do you dislike about Mitratech Perform?**

bugs / occasional time notifications went off with out being set up by myself / not a entirely customizable review template

**Recommendations to others considering Mitratech Perform:**

make sure the review template is what your looking for

its a bit expensive

**What problems is Mitratech Perform solving and how is that benefiting you?**

online reviews / more frequent review timing / easy to share

  ### 43. Reviewing Reviewsnap

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

The pie chart on the dashboard showing a breakdown of status. 

**What do you dislike about Mitratech Perform?**

The interface seems dated and is not intuitive. 

**Recommendations to others considering Mitratech Perform:**

I would recommend ensuring the features you are looking for are included in the base product and do not require custom coding at an additional cost. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

Reviewsnap replaced the Word doc method we were using previously. 

  ### 44. Great Temporary solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Candice B. | Manager, Human Resources, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

Not having to use word documents and being able to see who has actually completed their reviews. Also the auto-reminders were great! 

**What do you dislike about Mitratech Perform?**

There is no auto-save feature, and the coding used to build the software is pretty outdated. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

We were trying to get annual reviews out of word docs and into an actual tech platform

  ### 45. Versatile and Compact

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2017

**What do you like best about Mitratech Perform?**

The IT group and customer service manager is great at teaching various features in the system as well as helping to use the features to customize for our employees.

**What do you dislike about Mitratech Perform?**

Reporting is not very good but seems to be just about on par with other systems I've viewed in the same price range.

**What problems is Mitratech Perform solving and how is that benefiting you?**

We are able to keep the evaluations together in a compact space which makes it easy to organize.  We also recently found that ad hoc appraisals are easy to set up and use which allows us to add evaluations for different projects rather than twice a year.

  ### 46. Reviewsnap

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about Mitratech Perform?**

It is very easy to teach to our employees on how to use the system. 

**What do you dislike about Mitratech Perform?**

The buttons at the bottom of reviews is hard to know if you should click, next, save, etc. 

**What problems is Mitratech Perform solving and how is that benefiting you?**

We weren't having regular reviews at first, but now all employees are getting scheduled one on one time with their managers. 

  ### 47. Solid Tool, but Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Mitratech Perform?**

The ReviewSnap customer service team is very responsive. They carefully walk me through any issues we run into.

**What do you dislike about Mitratech Perform?**

ReviewSnap is inflexible. While the customer service team is very responsive, the response they give is often "sorry, no can do." 

**Recommendations to others considering Mitratech Perform:**

n/a

**What problems is Mitratech Perform solving and how is that benefiting you?**

My company is currently working a lot on scalability. We were a small company for so long that Google Docs and spreadsheets were sufficient; now that we've been growing so rapidly, we've found that a lot of our systems need updating. The biggest help we received from ReviewSnap this year is their willingness to do a bulk upload of all of our most up-to-date people data.

  ### 48. Trakstar is a fast and efficient way to provide performance feedback to our employees worldwide.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Francine S. | VP Administration & Human Resources, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Easy to use and the recent upgrades make the system much more efficient.

**What do you dislike about Mitratech Perform?**

Some of the customization we would like to do to the system is not possible.

**What problems is Mitratech Perform solving and how is that benefiting you?**

This tool has enabled us to easily provide performance management and tracking to our employees who are situated all over North America !

  ### 49. Reveiwsnap simplified the annual review process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2017

**What do you like best about Mitratech Perform?**

automatic process - we have employees in multiple locations and this makes the process and flow of information easier.

**What do you dislike about Mitratech Perform?**

nothing - easy to set up.  The implementation and training were great.

**What problems is Mitratech Perform solving and how is that benefiting you?**

With employees in multiple locations, an automated process for annual reviews made sense for us.

  ### 50. Our company has been utilizing Trakstar for employee performance appraisals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Mitratech Perform?**

Trakstar automates the employee performance review process.  I like multi-user function to complete employee reviews, you can jot down notes/goals, and it is easy to use the program.

**What do you dislike about Mitratech Perform?**

I think our company needs to streamline the email functionality - seems like employees get a lot of email reminders to complete tasks.  

**Recommendations to others considering Mitratech Perform:**

I would like to see enhanced functionality in establishing performance goals for employees and tracking how they are doing to achieve those goals and what they need to continue to work on.

**What problems is Mitratech Perform solving and how is that benefiting you?**

Trust and Wealth Management
Banking/Finance


## Mitratech Perform Discussions
  - [With What all products the Software Could be Integrated?](https://www.g2.com/discussions/15511-with-what-all-products-the-software-could-be-integrated) - 1 comment, 1 upvote
  - [What does setup and implementation look like if I decide to purchase Reviewsnap?](https://www.g2.com/discussions/implementation-4fd92978-da01-4542-99dc-64526f506f10) - 1 comment, 1 upvote
  - [If I need help, who will I be able to contact?](https://www.g2.com/discussions/customer-service-ac7d8a6c-3564-40f3-96e8-fde5e5792cc9) - 1 comment, 1 upvote
  - [Is the system automated or does it take a lot of maintenance?](https://www.g2.com/discussions/maintaining-the-system-8b4e9088-c186-4269-a103-087444be1a30) - 1 comment, 1 upvote
  - [Can we do 360-degree feedback with Reviewsnap?](https://www.g2.com/discussions/360-degree-feedback) - 1 comment, 1 upvote

- [View Mitratech Perform pricing details and edition comparison](https://www.g2.com/products/mitratech-perform/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-31+07%3A35%3A40+-0500&secure%5Bsession_id%5D=0a887fa2-92cf-4dd8-aefe-d4fc59b374da&secure%5Btoken%5D=138653eee784847796fae31de0b76b51b9ded4998c31799a4fae4504b192deb2&format=llm_user)
## Mitratech Perform Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)

## Mitratech Perform Features
**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Goals**
- Goal-Setting
- Company Goals And OKRs

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation

**Data**
- Dashboards And Reports
- Historical Data

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

## Top Mitratech Perform Alternatives
  - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) - 4.7/5.0 (1,248 reviews)
  - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,867 reviews)
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,954 reviews)

