---
title: Commvault Cloud Reviews
meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 181 reviews by the users' company size, role or industry
  to find out how Commvault Cloud works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 181
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---

# Commvault Cloud Reviews
**Vendor:** Commvault  
**Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 181
## About Commvault Cloud
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, leading the charge to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, represents decades of innovation, industry leadership, customer trust, and a deep ecosystem of partnerships. It’s the only cyber resilience platform built for the hybrid world, offering the best data security for all workloads, anywhere combined with the rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in face of tomorrow’s threats. Learn more about Commvault by visiting www.commvault.com



## Commvault Cloud Pros & Cons
**What users like:**

- Users appreciate the **security and backup capabilities** of Commvault Cloud, ensuring robust protection for their data. (11 reviews)
- Users find the **ease of use** in Commvault Cloud valuable for maintaining backups affordably and efficiently. (10 reviews)
- Users value the **ease of managing backups and disaster recovery** offered by Commvault Cloud&#39;s unified platform. (7 reviews)
- Users highlight the **reliability** of Commvault Cloud in managing data backups and disaster recovery seamlessly. (7 reviews)
- Users value the **automation capabilities** of Commvault Cloud, simplifying management of backups and disaster recovery tasks. (6 reviews)
- Users appreciate the **high reliability** of Commvault Cloud for managing backup and recovery across multiple environments. (5 reviews)
- Cloud Computing (5 reviews)
- Cybersecurity (5 reviews)
- Data Security (5 reviews)
- Users value the **seamless integrations** of Commvault Cloud, enhancing data management across diverse environments effortlessly. (5 reviews)

**What users dislike:**

- Users find the **complex setup** of Commvault Cloud challenging, particularly for those lacking prior experience or large teams. (8 reviews)
- Users find the **complex interface** of Commvault Cloud challenging, impacting the ease of use and learning experience. (7 reviews)
- Users find the **complexity of Commvault Cloud** challenging due to its steep learning curve and overwhelming interfaces. (4 reviews)
- Users find the **difficult learning** curve of Commvault Cloud challenging, especially for those new to the software. (4 reviews)
- Users find the **cost structure confusing and expensive** , leading to frustration during setup and support interactions. (4 reviews)
- Learning Curve (4 reviews)
- Users find the **learning difficulty** with Commvault Cloud challenging, especially for those new to the system. (4 reviews)
- Compatibility Issues (3 reviews)
- Difficult Management (3 reviews)
- Difficult Setup (3 reviews)

## Commvault Cloud Reviews
  ### 1. Metallic is your one stop shop for Backup Solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tommy S. | Social Media Influencer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Commvault Cloud?**

The support and the ease of use to get up and running with Metallic is breathe of fresh air. All I had to do was put in a quote request, and within the same day, I got in touch with someone. They were able to get me activated and have my data backup all on the same day. I like how they will work with small to big size businesses to ensure they have protection.

**What do you dislike about Commvault Cloud?**

There isn't anything I dislike; I have had a positive experience with them for being a customer for a few months.

**Recommendations to others considering Commvault Cloud:**

If you are looking for an affordable, reliable backup solution for your Microsoft 365 data, you found the right provider. You will be happy the same day knowing your data is protected.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Metallic Backup is solving my worry about ransomware and the risk of losing data from accidental deletion. The benefits I receive a weekly report from their team to ensure everything backup successfully with no problem. It's nice to know my data is  protected from any situation.

  ### 2. Easy to use, customize and monitor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about Commvault Cloud?**

The creation of cloud backups was simple - took me less than 30 minutes to set it up and have it kick off the process. I reviewed what I set up with my technical rep and validated everything. Checking on the current status is simple, as is finding a file if needed.

**What do you dislike about Commvault Cloud?**

It's a really good product. If anything, they may be a little over-aggressive in staying in touch with me to ensure that everything is going smoothly. For a SAAS company, having regular contact is kind of a refreshing change.

**What problems is Commvault Cloud solving and how is that benefiting you?**

We wanted to ensure that our Office 365 documents are backed up as part of our Business Continuity/Disaster Recovery (BCDR) efforts. Metallic also backs up our Teams files and chats, which is very helpful for us.

  ### 3. Commvault review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tushar P. | Enterprise Solutions Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2022

**What do you like best about Commvault Cloud?**

Commvault is market leader and providing World class backup integration for public and private clouds

**What do you dislike about Commvault Cloud?**

Nothing that I dislike about Commvault backup and recovery solution

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvault is very easy to deploy and its compression and de duplication features are saving lots of storage space for us

  ### 4. Really easy to use. Work perfectly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Commvault Cloud?**

Simplicity of use. It's really simple to configure

**What do you dislike about Commvault Cloud?**

Licenses usage is hard to understand. We don't have visibility of usage before the 1rst backup

**What problems is Commvault Cloud solving and how is that benefiting you?**

Office 365 security with full and incremental backup

  ### 5. Very fast and uncomplicated process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Commvault Cloud?**

The entire process for an insurance claim has been handled on mobile app, chatting with the representative. Once they found out the case as legit, checking all the submitted proofs, it doesnt even take a day to claim the money in associated bank account. Whole experience was quite user friendly, quick and efficient.

**What do you dislike about Commvault Cloud?**

I wish there was more clarity around which information was needed to qualify an item as covered by insurance or not

**What problems is Commvault Cloud solving and how is that benefiting you?**

Insurance in a Go.
Understanding and Picking Insurance are made easy but claiming is also now a few clicks away.
If you have everything handy in terms of insurance claim proof nobody can stop you to claim it.

  ### 6. One stop solution for Data management and Disaster Recovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manoj K. | Assistant Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2022

**What do you like best about Commvault Cloud?**

Support for multiple technoligies be it available in the market and intergarion with most predominant vendors.

**What do you dislike about Commvault Cloud?**

Complexity in the configuration , poor vendor documentation and sometimes poor vendor support

**What problems is Commvault Cloud solving and how is that benefiting you?**

They help to solve most of the business requirements under one roof, which is more delightful.

  ### 7. Great application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Commvault Cloud?**

Let's you do all the complicated stuff with so much of ease

**What do you dislike about Commvault Cloud?**

The interface could be made more intuitive

**What problems is Commvault Cloud solving and how is that benefiting you?**

It provides various secure optionsfor storage and containarization while working with huge data

  ### 8. A good software defined storage solutions for enterprises..

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deepak U. | Front-end Engineer(TDS), Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2022

**What do you like best about Commvault Cloud?**

The complete package of different kinds of environments such as private, multi-cloud and hybrid environment development support by Hedvig is splendid! This is what I like about Hedvig

**What do you dislike about Commvault Cloud?**

There are some non automated steps in Hedvig at which the competitors provide an edge advantage on. This update is something the Hedvig team can work upon and improve

**What problems is Commvault Cloud solving and how is that benefiting you?**

Enterprise storage challenges are solved l. The dynamic scaling of storage with respectivr APIs are really helpful. They make hassle free remote storage management

  ### 9. Commvault is an outstanding product.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bill G. | Senior Database Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Commvault Cloud?**

When I used this product, we could backup every system in our enterprise. Having everything visible in one screen was a big plus. We could see that status of all backups at a glance.

**What do you dislike about Commvault Cloud?**

It was a bit unwieldy to set up but worth the little bit of pain.

**What problems is Commvault Cloud solving and how is that benefiting you?**

With 50+ database instances of different databases, as well as Exchange and other Windows servers, we were able to manage and monitor all of these backups with a single monitor. We were also able to automate all of the backups and schedule them from a single application.

  ### 10. Commvault - the ultimate data protection solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bogdan B. | Data Backup Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Commvault Cloud?**

Reliable, flexible solution supports newest technologies on the market such as AWS or Kubernetes

**What do you dislike about Commvault Cloud?**

Quality of support team has decreased throughout the past year and a half

**What problems is Commvault Cloud solving and how is that benefiting you?**

Easy to use, flexible data protection solution. We are able to perform data protection and archiving tasks from one interface

  ### 11. Simple, Complete, and RELIABLE Backups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott W. | Director of Operations, SCUBA; Head SCUBA Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2021

**What do you like best about Commvault Cloud?**

Ease of maintenance - once setup and configured, Metallic has ran reliably with very few if any required manual interventions or errors. As someone who has worked at the provider level with backups, including backups as a service, the lack of constant intervention is huge.

**What do you dislike about Commvault Cloud?**

Admin interface takes some getting used to, particularly when used to more traditional backup systems. Everything is there, just not always where I expect it to be.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Needed a secure, reliable system for backups for a small law firm without a bunch of overhead of additional software, tape or disks, and all the headache that can go with those.

  ### 12. Commvault Complete does exactly what it says on the tin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Commvault Cloud?**

The wide range of applications & systems that are supported for backup.

**What do you dislike about Commvault Cloud?**

Sometimes the setup & configuration is a little complex.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Commvauly is an excellent way of creating an air gap for the protection of data. The single management pane is great rather than using multiple backup software.

  ### 13. One stop solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Commvault Cloud?**

Flexibility and user friendly interface.

**What do you dislike about Commvault Cloud?**

Server requirement with SSD and requirement for disk space

**Recommendations to others considering Commvault Cloud:**

One stop shop and protect ypur workload from single console. Automation and workflow allow users to define tye task

**What problems is Commvault Cloud solving and how is that benefiting you?**

Discrete model for protecting my workloads and one touch integration with cloud

  ### 14. Greta product and service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian L. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2021

**What do you like best about Commvault Cloud?**

Once set up it is easy to use.  They help[ed with set up and are always there when i have questions.

**What do you dislike about Commvault Cloud?**

Since we are small and i dont use the interface alot, I forgot about how to do things but they always help, which is nice.

**Recommendations to others considering Commvault Cloud:**

Dont wait and risk not having what you need protected.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Confidence that everything is there is i need a backup.

  ### 15. Backup *should* be simple and comprehensive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roger B. | Senior Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2020

**What do you like best about Commvault Cloud?**

Metallic is an enterprise-level backup using the same Commvault backup/disaster recovery solution that major companies globally use today, but it's designed for easy deployment into the modern workplace; remote employees. I set it up at my home on my Macintosh and PC within minutes, immediately it began to back up data and soon I had a full backup in the Azure cloud.

**What do you dislike about Commvault Cloud?**

I've been in the backup and storage industry for over 20 years, starting with ArcServe and Cheyenne, so I'd like an advanced console for those that hanker for a bit more customizing.

A "nice to have" would be the ability to restore into a virtual machine in either Azure or AWS.

**What problems is Commvault Cloud solving and how is that benefiting you?**

The home PC (or Mac) is incredibly vulnerable to data loss and deployment of cloud solutions like iCloud, Onedrive, or Dropbox aren't as widespread or easy as they should. Metallic Endpoint's default configuration starts with the most common places on a PC that need to be backed up; Documents, pictures, user directories, etc. Too much emphasis is placed on recovery of the whole machine when only a small part of it is critical; your personal data.

Also, Metallic Endpoint allows a user to do what backup administrators have been dreaming of for YEARS; restore their own data. In a study I was part of at a previous employer, we discovered that most of a backup admin's time is consumed by completing file restores from individual users. Frequently, it was for a file that hadn't been backed in a timely fashion or at all.

  ### 16. A good solution for DR

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Commvault Cloud?**

deduplication of data and easy to configure

**What do you dislike about Commvault Cloud?**

copy rules are not very clear and could be a complicated environment for a new user

**What problems is Commvault Cloud solving and how is that benefiting you?**

a good cohesive DR solution

  ### 17. Metallic backup solution review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Commvault Cloud?**

It was very easy to setup the backup jobs.

**What do you dislike about Commvault Cloud?**

Some time the jobs will fail and you have to really dig into the logs to find the reason.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Metallic backups our Office 365 tennant. Backup & restore works seemlessly for the most part.

  ### 18. Great online backup solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haridas A. | M, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Commvault Cloud?**

Online laptop Backups are happening without any user interference. Configuring and installation of backup solution is very simple and User friendly, User not required to configure what needs to backup.

**What do you dislike about Commvault Cloud?**

Faced challenges while replacing the Laptop. After replacement, it took 3 days to list for the restore option which is very dissatisfying for us,

**What problems is Commvault Cloud solving and how is that benefiting you?**

Laptop users are used to roaming across the world as per their work , This application will more helpful for this kind of user. Anywhere in the world laptop backup will continue to happen with cloud servers without any issue.

  ### 19. Metallic Office 365 Backup is a easy to setup, easy to use backup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug M. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Commvault Cloud?**

Love that this is a SaaS product.  Backups work great, no issue.  Cost is very minimal.  No charges for Storage or Egress.

**What do you dislike about Commvault Cloud?**

Documentation is just to do a basic backup.  More detailed backups require help from support, but support is Awesome!!

**Recommendations to others considering Commvault Cloud:**

Definitely do a 30 day trial.  You will not be disappointed.

**What problems is Commvault Cloud solving and how is that benefiting you?**

In the process of moving all file server information to SharePoint and OneDrive.  Metallic provides to solution to allow us to backup this information quickly and  reliably.

  ### 20. Robust tool to handle all the work loads

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pradeep K. | Technical Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Commvault Cloud?**

Commvault is very systematic and all in one tool. it has all the advanced feature required even though it has traditional tool. keeping up with time is the great thing with commvaullt

**What do you dislike about Commvault Cloud?**

If you are a beginner in commvault then it looks complicated and not user friendly

**Recommendations to others considering Commvault Cloud:**

If you are not worried about the license price then it is the best solution to protect your data

**What problems is Commvault Cloud solving and how is that benefiting you?**

We were able to backup all the type of workloads including physical, virtual, application and cloud

  ### 21. Enterprise-grade Backup & Recovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Commvault Cloud?**

Enterprise-grade Backup & Recovery and the SaaS software evolves each month. The Customer Success team has been great!

**What do you dislike about Commvault Cloud?**

It would be nice to be able to order the software direct from Commvault versus having to go through a partner.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Keeping my critical assets backed up & secure.

  ### 22. Commvault backup solution for servers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manender T. | Cloud Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2019

**What do you like best about Commvault Cloud?**

its easy in use we just need to install the agent in the server which we want to take backup of.
it support many backup types like file level, os level, application level.
we can schedule the backup by setting backup policy in this

**What do you dislike about Commvault Cloud?**

for cloud we have to integrate the VDCs one by one

**Recommendations to others considering Commvault Cloud:**

its good for file level backup as we are facing issues in os level and application level but for file level its very easy to use just need to install Commvault agent on required server and we are ready to take backup.

**What problems is Commvault Cloud solving and how is that benefiting you?**

we are taking file level backup as per customer requirement
we schedule backup policy as full backup or incremental backup as per customer need
we perform test cases time to time by restoring the server using the backup that had taken earlier

  ### 23. Backup solution that will support any and all systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2019

**What do you like best about Commvault Cloud?**

Commvault support a huge range of hardware and software platforms for backup.
There is continual innovation of features, and expanding support for new systems.
The technical support team are very good
The user community surrouding the product are also engaing
The licensing model has recently been overhauled and simplified

**What do you dislike about Commvault Cloud?**

The product can feel complex and prone to being particular and throwing errors. This is due to the large and far reaching nature and interactions with systems it is backing up.
The logs do contain all the information you need, but can equally be overwhelming and time consuming to fully understand - however that does promote a better understanding of the product and the systems you are backing up!

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backing up and writing to hetrogeneous systems
Automating DR to the cloud
Data discovery and compliance search

  ### 24. The Product Is Awesome, But Time To Market Requires Improvement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent P. | Senior Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2019

**What do you like best about Commvault Cloud?**

The company has a very rich and full integration and support list, which I find to be a key factor for the brand.

**What do you dislike about Commvault Cloud?**

It's still a little bit easy to use and eat, but I think they are taking great steps in this area.

**Recommendations to others considering Commvault Cloud:**

Talk about you and build the material to help disaster recovery scenarios.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Both people are trying to bring the best possible product experience from technology to customer support, and they are really doing that.

  ### 25. Robust Tool for Enterprise environment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pradeep K. | Associate Tech Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about Commvault Cloud?**

Remote installation and configuration of backup is very good. 
Software cache is an ultimate option as it will download all the required packages at on place can be used to install
Report is integrated with the tool and it has really good options, which is helpful for audit
Under security we can set up a group of user with different access set. that is very good option.
When we contact the support and need to send the logs it is very easy to share the logs as it is integrated with job.
Support is very good and Engineers give very good information on the issue we have opened case.
Documents and KBs available by COmmvault is very good.Even their training is also very good.

**What do you dislike about Commvault Cloud?**

It is complex to explore as it is having vast option.

Console is more confusing as there are hundred of options and tabs

Restore of expired data is little complicated as compared to other environment.


**Recommendations to others considering Commvault Cloud:**

If the environment is large with all the possible application and domain then Defiantly choose Commvault as your solution.

Their data retrieve is very simple and easy. specifically email archive and retrieve.


**What problems is Commvault Cloud solving and how is that benefiting you?**

We have configured eMail archiving for the exchange and has very helpful for restore the mailbox or emails as it is very quick and easy.

Audit trail report has provided the  detailed information about the changes made to the policies and who has done it.

  ### 26. Commvault backup is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ali Y. | Systems Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2019

**What do you like best about Commvault Cloud?**

Easy to use and I can find everything I need.
Setup and installation is easy, architecture is very good

**What do you dislike about Commvault Cloud?**

If you don't know architecture and application, it can see hard

**What problems is Commvault Cloud solving and how is that benefiting you?**

it takes All enterprise application backups of us, also we make monthly restores with Commvault workflow automation

  ### 27. Commvault review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2018

**What do you like best about Commvault Cloud?**

It is an excellent backup tool that makes our lives easier. Also, their knowledge base is very helpful.
Live support it is awesome, very professional staff who know what they are doing. 

**What do you dislike about Commvault Cloud?**

It is a little bit complicated to set it up. You need to be careful while creating the backup types and times.
You cant create a media agent without having the hostnames.

**Recommendations to others considering Commvault Cloud:**

I would strongly recommend Commvault for any type of business because you can reduce headaches when losing an important file or email. Excellent live support that can assist you anytime, anywhere. They are very professional and resolve our problems all the time

**What problems is Commvault Cloud solving and how is that benefiting you?**

Since we implemented Commvault we have solved many issues when losing important data we lost.
The main benefit is that we need to recover a file we can do it anytime, also we can set up as many types of backups as we want (full, incremental). Also, their console alert it is extremely useful since you can identify easily if there is an issue when doing the backups.
Fast response when talking to them via chat or phone.


  ### 28. Very powerfull software to made Backups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel L. | IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2018

**What do you like best about Commvault Cloud?**

The integration with al types of platforms. The power console and strong software. The integration with Netapp software and more and more. Commvault is constantly updating theis software and the support is very good. The search of content to backup is easy.

**What do you dislike about Commvault Cloud?**

The price of Commvault is not cheap. Sometimes is complex to understand the cycles of backups. You need a lot of types of licenses to use the powerfull of the software.

**Recommendations to others considering Commvault Cloud:**

Test it!

**What problems is Commvault Cloud solving and how is that benefiting you?**

We can control a very vast variety of systems and softwares to make backups with one sofware only, on ly one console.

  ### 29. good backup tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about Commvault Cloud?**

Its easy to archive data using this tool. it archive the Terabytes of data easily without any problem.
No issue occurs while copying the data. So its makes storing, managing and discovering file content a whole lot easier. 

**What do you dislike about Commvault Cloud?**

only prerequistes like some kind of Antivirus exception required to run this program .

**Recommendations to others considering Commvault Cloud:**

please fulfill prerequisites and then go ahead

**What problems is Commvault Cloud solving and how is that benefiting you?**

BACKUP OF DATA MORE for resolving any future issues 

  ### 30. Great Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee L. | IT Technical Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about Commvault Cloud?**

Backup your VM's and O365. Also has a compliance search option for audits.

**What do you dislike about Commvault Cloud?**

I cannot think of anything that I dislike.

**Recommendations to others considering Commvault Cloud:**

Very granular.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backup and restores, has great support!

  ### 31. The best backup software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alejandro P. | Ingeniero de planificación, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2018

**What do you like best about Commvault Cloud?**

You have all in one software and in just an administration console. The deduplication and compression ratio you get from the backups help you a lot to store all backup depending of the policies of retention that you need.
We have several agents or APIs to do better backups of our applications, bare metal, virtual machines, etc


**What do you dislike about Commvault Cloud?**

To understand all the function or the capabilities is hard, you must take a course to understand how simpana works. The admin console is not to intuitive so you need to figure out where are the option that you need. For this is mandatory take a course if is the first time you use commvoult.

**Recommendations to others considering Commvault Cloud:**

The price is quite expensive but not for all is the leader at this moment. If you will get for firsts time commvault I recommend to take a certificate course because the administration is quite difficult

**What problems is Commvault Cloud solving and how is that benefiting you?**

We have the security that our backup works and now we can restore with the confidence that the backup will work.
We can do a backup of our ecosystem, we can use the APIs to do better backups of our application like Oracle, MSQL, SharePoint, windows server, Linux server, etc.

  ### 32. Commvault it is a enterprise backup solution for all your needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2018

**What do you like best about Commvault Cloud?**

Well let me tell you that Commvault its really a full feature set of backup solutions for all your applications and virtual environment needs. I like the fact that in a single pane of glass I can have all my physical and virtual environments backup. You can define a a very customize backup policies that depends of the application needs. We use it mostly for oracle databases and VMware virtual environment. You can have multiple copies and algo the archiving feature its really neat. Just let your policies handle the automated backup jobs and your're good to go.

**What do you dislike about Commvault Cloud?**

Ok. let me tell you that in order to use the software to its full extend, you will need to take training. You need to know very well how policies are define and hoy can be schedule and use. So I have to say that it is not a intiuitive product. It has a little of complex to administer it the right way.

**Recommendations to others considering Commvault Cloud:**

Do a PoC to know how the backup solution works and if it is what are you looking for. Also if you are buying, then is a must to include training.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Before Commvault we had around 3 tools to do the backups of all our applications (virtual and physical), now that we have it for over 2 years, we have automated the backup process really well. Just sit down and let commvault do its stuff.

  ### 33. Commvault - The Comprehensive Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Commvault Cloud?**

One of my favorite features of Commvault is the reliability of backups and the reporting features. When you set up scheduled backups, you can rest comfortably knowing they'll complete. If there is a failure, you get near immediate notification of the failure.

**What do you dislike about Commvault Cloud?**

I dislike the GUI - it is a little hard to navigate until you really learn the ins and outs of it. 

**Recommendations to others considering Commvault Cloud:**

Setup separate Comcells that are offsite, and replicate to them for Disaster Recovery 

**What problems is Commvault Cloud solving and how is that benefiting you?**

We are using Commvault for all of our backup/restoration needs. We have realized how easy it is to quickly restore SQL Database backups in a pinch. 

  ### 34. Commvault User Experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2018

**What do you like best about Commvault Cloud?**

This has good reliance on DNS and constantly has good product revision/ 

**What do you dislike about Commvault Cloud?**

The media agents aren't too beneficial for data visualization and archiving old data. 

**What problems is Commvault Cloud solving and how is that benefiting you?**

It helps reduce the storage footprint for customers profiles and acts as a good long term back up solution. 

  ### 35. Commvault Enterprise Backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about Commvault Cloud?**

We use commvault as our enterprise backup. When I came here a year ago we had multiple backup systems that we were using and still use. My goal has been to roll out the commvault backup system to every area of our organization.

**What do you dislike about Commvault Cloud?**

So far there is not much to dislike about the product. It really does what they say it can do.

**Recommendations to others considering Commvault Cloud:**

I would definitely recommend Commvault to anyone looking for a robust backup system.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Being a Financial Institution it is imperative that we backup our systems. Commvault does that for us. The benefit we are looking for in the long run is to have one system and one system only.

  ### 36. Most complete backup solution...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cary W. | Technical Operations Director/CEO, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2018

**What do you like best about Commvault Cloud?**

I don't think there is an environment that you could use today that Commvault can't backup.  Their integration points are outstanding.  The UI is pretty intuitive considering the power you wield with your mouse.  It's always reliable, especially when it comes to restoring your data, provided that your tapes, disk, etc. are available.

**What do you dislike about Commvault Cloud?**

Cost & complexity.  Deploying Commvault is not for the faint of heart.  There are ISO upon ISO needing to be fed to deploy features.  Last time I downloaded, it was nearing 10GB in size.

**Recommendations to others considering Commvault Cloud:**

If you have an enterprise that requires outstanding backup & restore capabilities, Commvault will easily fit the bill.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Reliable backup & restore functions, including user endpoints

  ### 37. Feature rich, but very complex

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2018

**What do you like best about Commvault Cloud?**

The product is very feature rich and capable of many valuable processes in the backup space. Backup restorations are dependable.

**What do you dislike about Commvault Cloud?**

The interface is overly complex and convoluted. Implementing is tedious and time consuming. Day to day administration is also time consuming.

**Recommendations to others considering Commvault Cloud:**

Look into hyper converged solutions to save costs on backend storage.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Data loss and virus protection. 

  ### 38. Fully featured backup solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muhammad M. | Infrastructure Software Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about Commvault Cloud?**

I've pane of glass to manage all your backup infrastructure.

**What do you dislike about Commvault Cloud?**

Can be complex to troubleshoot and decorating at times

**What problems is Commvault Cloud solving and how is that benefiting you?**

Shortage of backup storage is a thing of the past. The data duplication and synthetic chill backups are little short of amazing.

  ### 39. Great backup software for global use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Akhiyar A. | Senior Information System Support, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2018

**What do you like best about Commvault Cloud?**

1 management commserve host to access all locations backups and media agents.

**What do you dislike about Commvault Cloud?**

setup and understanding is complicated from administrator standpoint

**Recommendations to others considering Commvault Cloud:**

if you have a big team with a lot of servers in multiple locations, this is the way to go.

**What problems is Commvault Cloud solving and how is that benefiting you?**

one global solution, easy to push out reports and have local IT people manage.

  ### 40. Good back up for vms and unix

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about Commvault Cloud?**

I enjoy it’s ease of use, it’s very useful in backing up our vms as well as our u is servers

**What do you dislike about Commvault Cloud?**

It often cannot quiescence the vms and it will throw an error whe taking the snapshot

**Recommendations to others considering Commvault Cloud:**

None

**What problems is Commvault Cloud solving and how is that benefiting you?**

It’s handling all of our backups for physical and virtual servers it does a decent job and have never had an issue restoring from back up 

  ### 41. Commvault: A Daily Learning Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Collin H. | Backup and Recovery Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2018

**Describe the project or task Commvault Cloud helped with:**

I am a backup and recovery engineer whose sole responsibility is the successful implementation of Commvault backups to our clients. 

**What do you like best about Commvault Cloud?**

The support team at Commvault is beyond amazing. I haven't met a problem that a collaborative effort with the team can't fix. 

**What do you dislike about Commvault Cloud?**

Every feature ever asked for from the inception of the product is still within its administrative console and this can cause issues in use. It's a double-edged sword. 

**Recommendations to others considering Commvault Cloud:**

Remember that this is a very extensive solution to backups/data management. Approach with a good understanding that you don't know everything and keep the online books close. A lot less frustration will happen this way. 

  ### 42. CommVault

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2017

**What do you like best about Commvault Cloud?**

CommVault was a good platform with a lot of powerful tools like dedupe and archiving. Once setup things ran very well. Probably the best part was that it was a backup software and not particular about what storage medium you use. 

**What do you dislike about Commvault Cloud?**

In retrospect, we really needed a person dedicated just to the commvault product to stay on top of the backup and recovery process. With employee turnover, much has to be retrained and retaught to keep the system operational.

**Recommendations to others considering Commvault Cloud:**

Make sure you can dedicate plenty of internal resource to keep this system running. Without a dedicated Comvault administrator, this product becomes wieldy and unstable.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Deduplication of data and archiving of old stale data was super important in our decision to use CommVault. We also already had a lot of storage medium to use, so we didn't want to have to buy more storage just for backup.

  ### 43. Backing up All the Things...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bobby W. | Centralized Application Support Supervisor, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about Commvault Cloud?**

I like the ease of use of this product, just load the agent on the server, or virtually point it there and BAM your all set.  the single user interface makes it easy to see what is going on when you need to see it.

**What do you dislike about Commvault Cloud?**

I can't say that there is anything that I dislike about it since this is the only product that I have ever used, so I don't really know about other products or could truly compare it to something else.

**What problems is Commvault Cloud solving and how is that benefiting you?**

well the problems that we solved is that we didn't have to have a "dedicated" backup administrator.  the simplicity of this product allowed all of the members of our team to be able to quickly and easily pick up on how this product runs and what's going on with it on a daily basis.

  ### 44. Commvolt back up managment software 

**Rating:** 5.0/5.0 stars

**Reviewed by:** James C. | Auckland IT Vender Analyst, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Commvault Cloud?**

easy to use  quick to set up and install for the business , user friendly and easy to use for restores 

**What do you dislike about Commvault Cloud?**

some times the updates can kill your set up of the back ups but can be fixed 

**Recommendations to others considering Commvault Cloud:**

good to talk to them to find out what version or set up you need 

**What problems is Commvault Cloud solving and how is that benefiting you?**

we currently use it and has good benefits and support with 3rd party vendors 

  ### 45. Good solution for long term backups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2017

**What do you like best about Commvault Cloud?**

Reliability for long term back up solution. Clear organization of backups and easy to browse full backup history.

**What do you dislike about Commvault Cloud?**

Navigation through the system is becoming a bit dated.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Provides a solution for long term backups.

  ### 46. Good Support And Great Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2017

**Describe the project or task Commvault Cloud helped with:**

Commvault is a great software solution for complete data management. We were impressed with the offerings and can say that it is one of the cost efficient way for managing the data

**What do you like best about Commvault Cloud?**

I would say great support and with built-in automation and customized reporting user can spend less time on routine administration, and more time delivering value to the business.

**What do you dislike about Commvault Cloud?**

Once you are used to of GUI, you will loose control of CLI commands. Licenses are costly, so think about it

**Recommendations to others considering Commvault Cloud:**

Easy to use, simple and intuitive backup solution which is quite simple to configure and architect from scratch.

  ### 47. Good support makes up for a kind of clunky product

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2016

**What do you like best about Commvault Cloud?**

Oracle database cloning works pretty well. If everything did work I would say the interface is ok, if extremely large and complex.

**What do you dislike about Commvault Cloud?**

Where do I start? Delivered features were not as described. We ended up having to purchase additional software to achieve the email archiving functionality promised. Lots of additional proxies were required (and a Server 2012 license for each one). The industry-leading customer service was exactly the opposite. Took forever to get resolutions. Commvault representatives berated me for trying to get escalations for problems that turned out to be known issues. Tech reps unfamiliar with new features. One VM still not backed-up after one solid week of tech support and escalation.
edit: After 5 months and one Service Pack patch things are running fairly smoothly. The application is still prone to unexpected failures along the path from agent to proxy to media server however the tech support is prompt and effective.

**Recommendations to others considering Commvault Cloud:**

I suggest comparing with Unitrends.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Reliable backups and simple and quick restoration of data, including Oracle.

  ### 48. Very good backup software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2017

**What do you like best about Commvault Cloud?**

this software is very good at both back AND restore.  I have never had any trouble with backing up files or mailboxes and the restore process is very granular and intuitive to use.

**What do you dislike about Commvault Cloud?**

setup of a new device can sometimes be a little long and complex

**Recommendations to others considering Commvault Cloud:**

I recommend this product highly.
If you want something reliable and trustworthy, this is the product to get

**What problems is Commvault Cloud solving and how is that benefiting you?**

I keep the company files and emails safe with this product, if a server were to fail, I know that I have a good backup from which to restore it.

  ### 49. No worries backups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about Commvault Cloud?**

The product is very stable and backups are easy to set up.  Restores are also easy to do.

**What do you dislike about Commvault Cloud?**

Support does not always take ownership on issues.  I have opened a couple of tickets where they would to point back to another vendor.  I ended up figuring out a solution on my own.

**Recommendations to others considering Commvault Cloud:**

Always do a POC trial with products to compare and see how they will fit your needs in your environment.

**What problems is Commvault Cloud solving and how is that benefiting you?**

A backup solution with long term retention.

  ### 50. Can't sleep at night without it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark S. | Director Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about Commvault Cloud?**

Simple, easy to configure scheduling.  Many built-in scenarios. 

**What do you dislike about Commvault Cloud?**

Kind of a steep learning curve to get the right items in backup, but that isn't a bad thing.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backup services for physical and virtual storage.


## Commvault Cloud Discussions
  - [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) - 1 comment

- [View Commvault Cloud pricing details and edition comparison](https://www.g2.com/products/commvault-cloud/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-07+15%3A46%3A44+-0500&secure%5Bsession_id%5D=e424f727-2328-4545-93bd-a4e570a9fc78&secure%5Btoken%5D=4f3a94e32540d0cc3f2732742dd2f061d30f7578d2d193d7df235e57e2d97b01&format=llm_user)

## Commvault Cloud Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Compatibility **
- File Formats
- Partitions

**Functionality**
- Data Backup
- Backup Automation
- Integration
- Diverse Database Handling

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Management**
- Backup
- Storage
- File Scan

**Admin**
- Backup Management

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Security **
- Encryption
- Data Protection
- File Deletion

**Agentic AI - Database Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Commvault Cloud Alternatives
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