Merren Customer Survey Platform Reviews & Product Details

The sign up process with Merren was straightforward. Everything on the dashboard is easy to understand and access.

The software gave our team the ability to swiftly create Whatsapp surveys. This procedure significantly increased our response rate. Meanwhile, the engagement rates were higher than usual. Review collected by and hosted on G2.com.

Nothing as of now. We are happy with the product. Review collected by and hosted on G2.com.

Merren helps you create easy customer feedback survey. The UI is easy to navigate through. The testing and deployment is relatively straightforward. Review collected by and hosted on G2.com.

I have no dislikes at the moment. We are highly satisfied with the product as of now. Review collected by and hosted on G2.com.

Amazing survey automation for social media platforms, emails &chatbots. Deploying surveys is effortless, their support team is quick to respond to queries. Review collected by and hosted on G2.com.

It's amazing, but the white labeling WA bot is not self-serve and needs improvement Review collected by and hosted on G2.com.

The best part about Merren is that I can deploy my feedback surveys through social messaging apps like whatsapp and Instagram messenger. Review collected by and hosted on G2.com.

The AI survey builder that build the survey could be repetitive sometimes based on the user inputs. Review collected by and hosted on G2.com.

Voice notes. No one wants to type anymore. With voice capable surveys, we have been able to collect and analyse indepth, unstructured responses Review collected by and hosted on G2.com.

Some integrations need assistance from Merren team. Would be cool if it's entirely possible to do it without CX help - they are quick to respond, but I prefer doing things by myself Review collected by and hosted on G2.com.

You can effortlessly capture NPS and other user feedback across multiple channels including on whatsapp Review collected by and hosted on G2.com.

There's no option to easily migrate from google forms Review collected by and hosted on G2.com.

The team could seamlessly automate the NPS surveys post-interaction. They could collect consistent feedback throughout the campaigns. Review collected by and hosted on G2.com.

Nothing. I am very happy with the product. Review collected by and hosted on G2.com.

Really easy to setup a survey. I like that I can run the surveys on WhatsApp. This is the fastest way to get respondents to reply to a survey Review collected by and hosted on G2.com.

Some learning is required in the beginning but once you know your way around, it becomes easy Review collected by and hosted on G2.com.