--- title: Mercury Reviews meta\_title: 'Mercury Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 122 reviews by the users' company size, role or industry to find out how Mercury works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 122 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Mercury Reviews & Product Details Visit Website Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. With banking\*, credit cards, and software, Mercury helps more than 200K ambitious companies and entrepreneurs make better decisions and build their businesses. To learn more, visit Mercury.com. - Used by founders, finance leads, and operators at startups and SMBs - Common use cases: paying vendors and contractors, managing team spend, and reconciliation - Suitable for multi-entity structures that need shared controls and permissions - Supports companies seeking operational efficiency without expanding headcount - Up to $5M in FDIC insurance\* on deposits through our partner banks’ sweep networks Mercury combines checking & savings accounts with payments, spend control, and finance ops automation in one place. - Business checking and savings with digital onboarding and a streamlined web/mobile interface - ACH, free domestic and international USD wires from Mercury, low-fee non-USD transfers, and mailed checks - Debit and credit cards\*\* with customizable limits, merchant/category controls, real-time visibility, and cashback - Automated tools for billing, invoicing, and approvals with accounting integrations - Cash management options, including venture debt Mercury addresses the inefficiencies of legacy banking and the fragmentation of multiple finance tools by centralizing workflows and reducing payment friction. - Automates manual tasks like bill pay, invoicing, approvals, and reconciliation to speed up month-end close - Replaces branch visits and opaque fees with transparent, smooth money movement - Compliant onboarding and monitoring designed to protect businesses and reduce surprises - Fast, knowledgeable customer support across multiple channels The data: - Raised $500M in primary and secondary funding from top-tier venture capital firms and angel investors, athletes, entertainers, and 2.5K Mercury customers - $3.5B valuation in March ‘25 - 11 consecutive quarters of profitability based on both EBITDA and GAAP net-income (as of April ‘25) - $500M in revenue in 2024 - More than 200K customers - 40% growth in customers in 2024 - $156B in annual transaction volume in 2024, up 64% year-over-year - Customer NPS of 75\*\*\* (compared to banking industry average of 34) - 1 in 3 startups use Mercury\*\*\*\* - More than 50% of YC cohorts choose Mercury \*Mercury is a fintech company, not an FDIC-insured bank. Checking and savings accounts are provided through our bank partners Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Deposit insurance covers the failure of an insured bank. Checking and savings account deposits may be held by sweep network banks. Certain conditions must be satisfied for pass-through insurance to apply. Learn more here. \*\*The Mercury Debit Cards are issued by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC, pursuant to licenses from Mastercard®. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®. \*\*\*Net Promoter Score (NPS) information and ratings are available at https://customergauge.com/benchmarks/blog/financial-services-nps-benchmarks. \*\*\*\*Calculation based on US-based companies that received an angel, pre-seed, seed, or Series A investment reported on Crunchbase in the most recent year. * * * Product Website Mercury Seller [Mercury](https://www.g2.com/sellers/mercury-d05da646-a155-46e3-a2d5-db2bad2e5bd1) Discussions [Mercury Community](https://www.g2.com/products/mercury-mercury/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mercury Support Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/mercury-mercury/pricing) ## Mercury Integrations (10) What do users say about integrations? Verified by Mercury [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Finch ](https://www.g2.com/products/finch-finch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Plaid ](https://www.g2.com/products/plaid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Quicken ](https://www.g2.com/products/quicken/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Atlas ](https://www.g2.com/products/stripe-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/18/2025 "Exceptionally Easy and Convenient to Use" 5/5 What do you like best about Mercury? Ability to create multiple cards instantly and set limit criteria on real time is praiseworthy & Cash Backs are bonus. Review collected by and hosted on G2.com. What do you dislike about Mercury? There is particularly not any such dislikes. Its one of the best platform I have used. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? Start-up companies can conveniently open an account in Mercury to address banking needs, in terms of receiving payments, making payments, invoices automations etc. Its making banking easily accessible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JS Jackson S. CEO Accounting Small-Business (50 or fewer emp.) 5/27/2025 "Best banking platform for startups!" 5/5 What do you like best about Mercury? Really easy to use and super easy to manage users. This banking app was made for startups! Review collected by and hosted on G2.com. What do you dislike about Mercury? Their invoicing functionality is just okay. I haven't used the paid version so that might be a lot better than the free version. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? They are making the banking experience enjoyable. With legacy banks, it's painful to add and remove users and the permissions are difficult to manage. Mercury takes the pain out. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EP Evgeniya P. Branch Director Serverspace US Small-Business (50 or fewer emp.) 11/14/2024 "I've been using Mercury Bank for my business, Serverspace.us, for about a year." 4/5 What do you like best about Mercury? I liked that the account can be opened online without needing to go anywhere. Technical issues are resolved within the day. Review collected by and hosted on G2.com. What do you dislike about Mercury? For some reason, not all payments go through. This can be quite inconvenient because transactions take four days to process. You notify your partner that the payment was sent, but then it gets returned, and I have to use another bank to complete the transfer. This delays payments. When I reach out to customer support to ask why a transaction didn't go through, they say it's because the recipient bank isn’t responding. This seems odd, as my partner confirms there are no restrictions on their end for receiving payments. There is also a button to join the loyalty program. I sent a request, but no one responded. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? We use the account to receive payments from Stripe, and it works very smoothly. The integration was easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.") RR Robert R. President and Chief Security Consultant Consulting Small-Business (50 or fewer emp.) 11/22/2024 "A great bank that is constantly adding new features" 4.5/5 What do you like best about Mercury? Mercury caters to startups and small business. The interface is great, alllows for easy tagging of purchases to ease separation/filtering for tax purposes, and the support team (who I have only had to contact once in 2 years is responsive and very friendly. Additionally, the ability to create virtual cards on the fly and set spending limits for them is great for tracking employee spending. Review collected by and hosted on G2.com. What do you dislike about Mercury? For long term use cards, it would be nice to request additional in business name only. That would allow for generalization between employees and be easier than having to use NFC for some usage. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? The service simply is a one-stop shop for all needs, though easily integrates with a ton of 3rd party applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Maksym T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maksym T.") MT Maksym T. CEO Computer Software Small-Business (50 or fewer emp.) 8/31/2024 "ABSOLUTELY TERRIBLE EXPERIENCE" 0/5 What do you like best about Mercury? -- user interface and experience is good Review collected by and hosted on G2.com. What do you dislike about Mercury? - hidden compliace - lack of transparency in communication - terrible support - not customer oriented approach - continious changing of rules - they blocking our account without explanation of reason Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? Absolutely terrible experience with Mercury. Initially they opened an account to us without any problem. But in a half year they sent an email to us that they plan to block (close) our account because of some new compliance. They gave us 2 (!) weeks to sort the things out - can you imagine? Communication was absolutely terrible. Support team published one rules, PR team the other one, and the CEO said third things. Also the CEO said they don’t care about 1% of customers who were affected by new “compliance”. After that, the support team simply didn’t answer all our requests. Later they extended the closing period to one month. In this time we provided all requested documents which fully confirm by all rules (also mentioned on the site) to unblock our account. But they refused to do so and related to some “internal factors”. On the all asks to provide more details they answered with “chatgpt generated boolshit” and basically ignored all our requests. So my advice if you don’t want to lose your money stay away from this platform. They absolutely don’t care about customers and they don’t care about you personally, and your employees. They are not transparent in communication and they are not aligned inside a company. Yes, the interface is good but all other departments (support, CEO, compliance, etc) work really terribly. Do you really want trust money to such an organization? Think one hundred times. Review collected by and hosted on G2.com. Show More Response from Bob M of Mercury [Editedit](https://www.g2.com/survey_responses/mercury-review-10100468/official_response/edit) Hi Maksym, Thank you for taking the time to leave us a review. Due to changes in how we determine account eligibility, we are no longer able to support accounts for businesses with associated addresses or frequent account activity located in some countries. We recognize the inconvenience that this update may cause and apologize for any disruption. Your feedback is greatly appreciated and will be provided to our team to ensure that we can continue to provide the best experience using Mercury as possible. [See how Mercury improved](https://support.mercury.com/hc/en-us/articles/28771710754580-Prohibited-countries) Current UserValidated ReviewerSource: Organic ![Natasha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natasha D.") ND Natasha D. Chief Executive Officer Small-Business (50 or fewer emp.) 11/1/2024 "Mercury is unreliable bank" 0/5 What do you like best about Mercury? Mercury has a very user-friendly interface. It’s easy to make payments, and everything feels intuitive. Review collected by and hosted on G2.com. What do you dislike about Mercury? We were generally satisfied with the bank until it became clear that Mercury is quite unreliable. Our company, a Delaware C Corp, worked with Mercury for almost two years without any issues on our end. We have numerous clients in the US and Europe, as well as contractors, so we constantly received and made payments. The founders are residents of the US, UK, and Georgia. At one point, the bank requested proof of residency for our US-based founder. The very next day, without waiting for the ID upload, we were suddenly notified that our account would be closed, with no possibility to appeal. In one day, our account, which handled all our payments, invoices, and contractor fees, was abruptly shut down without explanation. Mercury also has other downsides, like slow support with responses taking 2-3 business days, which is unacceptable for a modern bank, as most offer live chat with an agent. But the biggest drawback is the bank’s unreliability. Even as an established business with a solid record, founders in the US, and reputable clients, your account can be closed without warning or reason. As a founder, I can’t recommend Mercury. I’d suggest Brex or Chase, which have proven to be more reliable. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? While Mercury aims to simplify online banking for startups, their approach has serious drawbacks. The biggest issue is the lack of reliability — they closed our account without prior notice or a clear reason, disrupting our entire payment flow with clients and contractors. Additionally, customer support is slow, taking days to respond to urgent issues. Instead of solving problems, these issues have caused significant disruptions and challenges for our business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John M.") JM John M. Co-Founder Small-Business (50 or fewer emp.) 6/11/2024 "Fantastic bank for startups of all sizes" 5/5 What do you like best about Mercury? For us, Mercury was the obvious choice after incorporating via Stripe Atlas and having an internationally based co-founder with non-US citizenship. The KYC onboarding was virtually without headaches, just make sure your non-US co-founder has a passport as this will hold up the process Review collected by and hosted on G2.com. What do you dislike about Mercury? During the initial onboarding, I discovered a bug in the process/interface that occurs only once per user. When I tried to report the issue, they requested a screen recording, which was impossible to provide since the bug can only be replicated a single time during onboarding. Because they didn't understand that a video recording wasn't possible, the bug report wasn't taken seriously. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? Mercury Bank has been a fantastic choice for our startup. The lack of monthly fees and minimum balances has made it incredibly cost-effective, especially in the early stages with low capital. I love the seamless online banking experience, complete with virtual debit cards, integrated payment processing, and automated accounting tools. Plus, having access to a network of investors and resources I believe will be invaluable for scaling our business. The user-friendly interface has made banking and financial management so much easier for me as an entrepreneur. However the mobile app has a long way to go IMHO before It's on par with the web based experience. Review collected by and hosted on G2.com. Show More Response from Bob M of Mercury [Editedit](https://www.g2.com/survey_responses/mercury-review-9777654/official_response/edit) Hi John, Thank you for your review! We are glad to hear that you had a great experience getting setup with your account. Our team works hard to provide an experience that allows business' to get up and running with a Mercury account as quickly as possible. We also want to assure you that our team takes bug reports seriously. Regardless of the additional details provided, our team is provided with reports so that they can look into any bugs and resolve them. If there is anything that you would like to report, please always feel free to reach out to us at help@mercury.com! Thank you again for your feedback with this review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NQ Naire Q. CEO Small-Business (50 or fewer emp.) 11/15/2024 "Mercury is good for business" 4/5 What do you like best about Mercury? Mercury is good for business. It helps get payments from sales. Mobile app is comfortable. Review collected by and hosted on G2.com. What do you dislike about Mercury? Mercury fee little high from other service provider. Mobile app log out often . If one month not log in it not remembers too Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? It helps recived money from sale Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Simon W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon W.") SW Simon W. CEO Accounting Small-Business (50 or fewer emp.) 6/4/2024 "Love the view!" 4.5/5 What do you like best about Mercury? I love the panarama view of all my accounts. As an entreprenuer, I have many busineses and now it is easy to just see all my accounts in 1 view. It was pretty easy to setup each account. I integrated my mercury accounts with my other payment processor account. I use mercury every month and that says a lot. Review collected by and hosted on G2.com. What do you dislike about Mercury? I wish that the credit card is an actual credit card and not a charge card with fewer requirements. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? Intercompany billing. It helps when the accounts are with the same bank which makes the transfer instant instead of 3 business days. Review collected by and hosted on G2.com. Show More Response from Bob M of Mercury [Editedit](https://www.g2.com/survey_responses/mercury-review-9750113/official_response/edit) Hi Simon, Thank you for leaving this review! We are happy to hear that you are enjoying using your Mercury accounts for your businesses. Our team was very excited to release the Panorama view and we're glad to hear users like yourself are taking advantage of it! Our team is also exploring options for expanding the features of the Mercury IO card in the future. Your feedback has been provided to them and we'll be sure to share news about any updates to how it works in the future! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 6/5/2024 "An easy recommendation to make" 4.5/5 What do you like best about Mercury? An excellent, easy-to-use interface, and free transfers/deposits/wires, what's not to like about Mercury's offerings in 2024? Summed up: - Fast, free transfers that are easy to set up - Customer support that is always on point and helps with any issues that you face. - The ability to create multiple accounts and add multiple users based on your needs. Review collected by and hosted on G2.com. What do you dislike about Mercury? - Easier access to treasury/interest-bearing options would mean I would put in a meaningful balance versus using it in a more limited capacity. - No cashback on its debit cards seems a bit underwhelming when it comes to larger transactions and holding an effectively frozen $25k deposit doesn't seem ideal as an alternative. Review collected by and hosted on G2.com. What problems is Mercury solving and how is that benefiting you? Mercury helps me save time as a customer by making everything easy to handle/label/categorize. Review collected by and hosted on G2.com. Show More Response from Bob M of Mercury [Editedit](https://www.g2.com/survey_responses/mercury-review-9755001/official_response/edit) Hi there, Thank you for this review! We are happy to hear that you are enjoying the features that our team has worked hard to put together for our users! Our Customer Support team also prioritizes providing the best customer experience possible so we are glad to hear that you have had a great experience working with them. Thank you for your feedback regarding Mercury's Treasury program and debit cards as well. Our team is currently exploring options for expanding Treasury eligibility and more features for our accounts and debit cards. Your feedback is valuable to our team and we want to assure you that it has been provided to them. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/mercury-mercury/pricing) Mercury Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f360028d323a3bb192a37c48fd05401/rho.png "Product Avatar Image") Rho 4.7/5(126) [ Compare Now ](https://www.g2.com/compare/mercury-mercury-vs-rho) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_edc90cad3f8e5756996366c4261a76d8/brex.png "Product Avatar Image") Brex 4.8/5(1,614) [ Compare Now ](https://www.g2.com/compare/brex-vs-mercury-mercury) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_234c556df129304a80833715d476c88d/ramp-financial-ramp.png "Product Avatar Image") Ramp 4.8/5(2,493) [ Compare Now ](https://www.g2.com/compare/mercury-mercury-vs-ramp-financial-ramp) ##### ##### Mercury Features Expense Reports Smart Categorization Currency Conversions Setup Approvals Performance Forecasting Payment Cards Recurring Virtual Physical [ View More Features ](https://www.g2.com/products/mercury-mercury/features) ## Top-Rated Alternatives [ ![Brex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brex") Brex 4.8/5(1,614) ](https://www.g2.com/products/brex/reviews) [ ![Rho](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rho") Rho 4.7/5(126) ](https://www.g2.com/products/rho/reviews) [ ![Ramp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramp") Ramp 4.8/5(2,493) ](https://www.g2.com/products/ramp-financial-ramp/reviews) [ View All Alternatives ](https://www.g2.com/products/mercury-mercury/competitors/alternatives) ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management) [Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Billing](https://www.g2.com/categories/billing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the most scalable batch management platform for a growing cosmetics brand with multiple warehouses?](https://www.g2.com/discussions/what-s-the-most-scalable-batch-management-platform-for-a-growing-cosmetics-brand-with-multiple-warehouses)[Which platforms provide real-time environmental analysis and design feedback integrated with Autodesk Construction Cloud project tracking?](https://www.g2.com/discussions/which-platforms-provide-real-time-environmental-analysis-and-design-feedback-integrated-with-autodesk-construction-cloud-project-tracking)[Top-rated network monitoring service for startups](https://www.g2.com/discussions/top-rated-network-monitoring-service-for-startups) [Which ERM systems have the most stable and reliable uptime record with proven customer support, based on user reviews?](https://www.g2.com/discussions/which-erm-systems-have-the-most-stable-and-reliable-uptime-record-with-proven-customer-support-based-on-user-reviews)[Is Speed Kit worth it for web client acceleration?](https://www.g2.com/discussions/is-speed-kit-worth-it-for-web-client-acceleration)[Pros and Cons Details](https://www.g2.com/products/mercury-mercury/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)