I like that we are able to see our patients at their locations whether it be at home, work or school for their telehealth appointments which helps our no show rates. Review collected by and hosted on G2.com.

Some patients do not have the capability to use the Mend application due to not having appropriate internet services to use for their phones or computers. Review collected by and hosted on G2.com.

Ease of scheduling. Ease of finding patients. Review collected by and hosted on G2.com.

Feel like it's slow. Logs my client out and I can't see or hear then but they say they can see snd hear me Review collected by and hosted on G2.com.

The automatic text reminders for clients Review collected by and hosted on G2.com.

I had major difficulty syncing appointments. Review collected by and hosted on G2.com.

Clear interface with starting and stopping patient encounters. I love getting emails when patients are ready for the encounter. I haven't tried other programs. Review collected by and hosted on G2.com.

Sometimes the patients struggle getting logged on and I don't have a way to clearly help them. This being said I usually can just reach them with their phone number afterwards. Review collected by and hosted on G2.com.

The most helpful about mend is being able to read the description for each therapist to choose the one that best fits your needs. Review collected by and hosted on G2.com.

I have no complaints with mend. It's convenient and works properly. Review collected by and hosted on G2.com.

It the easy to use of it, user friendly. Review collected by and hosted on G2.com.

it is so slow, it takes forever for it to load. Review collected by and hosted on G2.com.

Website is easy to navigate and user friendly Review collected by and hosted on G2.com.

No problems identified at this time. Returning to the dashboard loads quicker. Review collected by and hosted on G2.com.

The doctor was very personable. He listened to my concerns and gave me concrete ways to improve. And, gave me options if I did not feel better. Review collected by and hosted on G2.com.

There are a few hoops to jump through to get to the meeting, but that only took about 1 minute. Review collected by and hosted on G2.com.

Good sound and picture quality -- reliable Review collected by and hosted on G2.com.

Some patients struggle to login -- usually older folks -- I have not seen the interface from their side Review collected by and hosted on G2.com.

I love that Mend is full of features. My favorite is the ability to send mass messages to all of my clients, alert clients via text if I'm in session with another client while they wait, and the ability to see/know when someone is in the waitlisting area. I also love being able to type my notes while in session. Review collected by and hosted on G2.com.

The least helpful thing about Mend is the formatting of the notes section. When you type a note, all words become spaced together in the record even if you make spaces for separation while typing. Review collected by and hosted on G2.com.