--- title: Mend Reviews meta\_title: 'Mend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Mend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Mend Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **convenient video chat communication** for appointments, enhancing comfort and relatability during discussions. [(2 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews) Users value the **convenience of remote appointments** , feeling comfortable discussing personal issues during video consultations. [(2 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) Users love the **convenience of scheduling appointments from home** with Mend, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257267&qs=pros-and-cons#reviews) Users value the **communication efficiency** of Mend, finding video chats convenient and enhancing their comfort in sharing personal issues. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406445&qs=pros-and-cons#reviews) Users find the **ease of use** in Mend's video chat feature enhances comfort and accessibility during interviews. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406457&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Mend ##### 1. Communication Users value the **convenient video chat communication** for appointments, enhancing comfort and relatability during discussions. [ See 2 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 2. Telehealth Services Users value the **convenience of remote appointments** , feeling comfortable discussing personal issues during video consultations. [ See 2 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 3. Appointment Scheduling Users love the **convenience of scheduling appointments from home** with Mend, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257267&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ##### 4. Communication Efficiency Users value the **communication efficiency** of Mend, finding video chats convenient and enhancing their comfort in sharing personal issues. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406445&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 5. Ease of Use Users find the **ease of use** in Mend's video chat feature enhances comfort and accessibility during interviews. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406457&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/mend/competitors/alternatives) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") GA Verified User in Accounting Small-Business (50 or fewer emp.) 7/25/2025 Guest users or non-business users of the software, not included in G2 scores. "Very sedulous and perspicacious provider :)" 5/5 What do you like best about Mend? Accessibility of being able to see a great specialist Review collected by and hosted on G2.com. What do you dislike about Mend? I sometimes do prefer an analog experience and dislike how large my head looks on camera Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Providing patients with access to needed care Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") GP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 7/3/2025 Guest users or non-business users of the software, not included in G2 scores. "My Telehealth Wellness Visit - S Jenkins" 5/5 What do you like best about Mend? The healthcare worker was thorough and efficient, keeping the visit to about 40 minutes. Access to and ease of use of the platform was a plus. Review collected by and hosted on G2.com. What do you dislike about Mend? Nothing comes to my mind to say it's a dislike. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jenna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna G.") JG Jenna G. Wealth Management Admin. Assistant Banking Small-Business (50 or fewer emp.) 4/8/2025 Guest users or non-business users of the software, not included in G2 scores. "Nils is the best" 5/5 What do you like best about Mend? Nils and his helpfulness is what I like best Review collected by and hosted on G2.com. What do you dislike about Mend? The length it takes to reschedule it takes like 4 phone calls because they didn't fix my login Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Mend is helping me stay on the healthy and right track Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Owner Small-Business (50 or fewer emp.) 3/28/2025 Guest users or non-business users of the software, not included in G2 scores. "Good Experience" 4.5/5 What do you like best about Mend? The PA was professional, thorough and knowledgeable. Also pleasant and kind. Review collected by and hosted on G2.com. What do you dislike about Mend? None that come to mind. Their video was a bit blurry. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Mend provides and additional layer medical advice. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VP Veronica P. Director Small-Business (50 or fewer emp.) 1/30/2025 Guest users or non-business users of the software, not included in G2 scores. "Excellent!" 5/5 What do you like best about Mend? It was nice and quick. The provider was awesome and got right to the point. Address my concerns for my child Review collected by and hosted on G2.com. What do you dislike about Mend? Nothing. Everything was simple and easy to use Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Makes access to a provider easier from your home. Not having to travel with a sick child to a doctor Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/10/2025 Guest users or non-business users of the software, not included in G2 scores. "Probably Covid visit" 5/5 What do you like best about Mend? Meeting with Penny via amend was a good experience. It allowed me to stay home when I wasn't feeling up to driving and receive great clinical assistance. Review collected by and hosted on G2.com. What do you dislike about Mend? Nothing. Mend was easy to use and a good way to connect with providers. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Mgt of probably covid Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") GE Verified User in Entertainment Small-Business (50 or fewer emp.) 2/18/2025 Guest users or non-business users of the software, not included in G2 scores. "Very comoprehensive" 5/5 What do you like best about Mend? person was patient and competent. Interview was VERY comprehensive. Review collected by and hosted on G2.com. What do you dislike about Mend? I had trouble with the technology but was able to get it all to work without contacting tech support. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Updating everything mental and physical in my life. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SL Stephen L. SSDI Small-Business (50 or fewer emp.) 12/2/2024 Guest users or non-business users of the software, not included in G2 scores. "Helpful to use Matrix" 4.5/5 What do you like best about Mend? Ease of use and understanding of doctor. Review collected by and hosted on G2.com. What do you dislike about Mend? I had no problems with the use of the product. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Discussing medical problems and history with doctors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SR Sandi R. Owner Small-Business (50 or fewer emp.) 12/6/2024 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" 5/5 What do you like best about Mend? That I could have the appointment from home! Review collected by and hosted on G2.com. What do you dislike about Mend? All was great! Nothing bad about the appointment. It was great.! Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Healthcare appointment Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa T.") LT Lisa T. Retail Sales Specialist Retail Small-Business (50 or fewer emp.) 1/11/2023 "Amend with MEND to do your amends" 5/5 What do you like best about Mend? I like the visual quality the most about Mend. And also I like the ability to test my microphone before the visit. Everything is testable and quality is sensationable. Review collected by and hosted on G2.com. What do you dislike about Mend? There's nothing I don't like about this app. Everything works fine and is easily usable. Best quality for what we're dealing with. I've never had a problem with Mend. Keeping up with the times I believe men will keep up with what we need in our communications needs. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Mend is putting us together to do what we need to do together. Communication is key. Our benefits are each other. And Mend is the quality that fits between us making us quality individuals to communicate what we need to between us nice work Mend Review collected by and hosted on G2.com. Show More 1/14/2025 Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Mental Health](https://www.g2.com/categories/mental-health)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is Braze actually worth the cost for an early-stage startup, or are there more affordable mobile marketing platforms with similar capabilities?](https://www.g2.com/discussions/is-braze-actually-worth-the-cost-for-an-early-stage-startup-or-are-there-more-affordable-mobile-marketing-platforms-with-similar-capabilities)[What's the leading project management software](https://www.g2.com/discussions/what-s-the-leading-project-management-software)[What is the best software for handling sales rep commissions](https://www.g2.com/discussions/what-is-the-best-software-for-handling-sales-rep-commissions) [Is a dedicated batch management platform worth it for a manufacturer already running SAP?](https://www.g2.com/discussions/is-a-dedicated-batch-management-platform-worth-it-for-a-manufacturer-already-running-sap)[Which freelance platforms work best for a professional services team that needs to quickly scale up with contractors for a specific project without a lengthy procurement process?](https://www.g2.com/discussions/which-freelance-platforms-work-best-for-a-professional-services-team-that-needs-to-quickly-scale-up-with-contractors-for-a-specific-project-without-a-lengthy-procurement-process)[Pros and Cons Details](https://www.g2.com/products/mend/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)