--- title: Mend Reviews meta\_title: 'Mend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Mend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Mend Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **convenient video chat communication** for appointments, enhancing comfort and relatability during discussions. [(2 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews) Users value the **convenience of remote appointments** , feeling comfortable discussing personal issues during video consultations. [(2 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) Users love the **convenience of scheduling appointments from home** with Mend, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257267&qs=pros-and-cons#reviews) Users value the **communication efficiency** of Mend, finding video chats convenient and enhancing their comfort in sharing personal issues. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406445&qs=pros-and-cons#reviews) Users find the **ease of use** in Mend's video chat feature enhances comfort and accessibility during interviews. [(1 mentions)](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406457&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Mend ##### 1. Communication Users value the **convenient video chat communication** for appointments, enhancing comfort and relatability during discussions. [ See 2 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 2. Telehealth Services Users value the **convenience of remote appointments** , feeling comfortable discussing personal issues during video consultations. [ See 2 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 3. Appointment Scheduling Users love the **convenience of scheduling appointments from home** with Mend, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257267&qs=pros-and-cons#reviews) See Related User Reviews SR Sandi R. Small-Business (50 or fewer emp.) 5.0/5 "Stephanie was super attentive! Asked all the right questions. Can’t wait to see her again next year" What do you like about Mend? That I could have the appointment from home! ##### 4. Communication Efficiency Users value the **communication efficiency** of Mend, finding video chats convenient and enhancing their comfort in sharing personal issues. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406445&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ##### 5. Ease of Use Users find the **ease of use** in Mend's video chat feature enhances comfort and accessibility during interviews. [ See 1 mentions ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=2406457&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly O.") KO Kimberly O. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service" What do you like about Mend? It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling hi ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/mend/competitors/alternatives) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") GM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 5/5/2026 Guest users or non-business users of the software, not included in G2 scores. "Convenient Doctor Appointments from Home or Phone" 5/5 What do you like best about Mend? It lets me see my doctor appointment at home and on the phone so it's a lot better than having to drive to an office. Review collected by and hosted on G2.com. What do you dislike about Mend? I can't think of anything right now, sorry about that. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? I didn't run into any problems with Mend through the whole process of seeing my doctor Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") GT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 3/10/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy, Friendly Provider—But Video Visits Could Be More Beneficial In Person" 2.5/5 What do you like best about Mend? It was very easy to talk to a provider and she was very nice. Review collected by and hosted on G2.com. What do you dislike about Mend? It was a video conference and I think talking to a provider in-person would be more beneficial. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? They are probably going to get me to make a doctor's appointment for a checkup for the first time in over fifteen years and I'm sure this will prove beneficial to my health in ways I cannot even begin to imagine. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LA Liza A. Sr Financial Analyst Small-Business (50 or fewer emp.) 2/19/2026 Guest users or non-business users of the software, not included in G2 scores. "Great service!" 5/5 What do you like best about Mend? I really like my therapist & the platform is always on point. I have not a problem. Review collected by and hosted on G2.com. What do you dislike about Mend? I have not had a problem that I can think of Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? The platform is clear, I can hear my therapist well, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") GA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 4/27/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy, Straightforward Experience—Everything Worked Great" 5/5 What do you like best about Mend? It was easy and straightforward. My visit was great! Review collected by and hosted on G2.com. What do you dislike about Mend? Nothing. Everything seemed to be working fine for the both of us. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? By connecting people with the access to technology, a chance to continue with their wellness journey. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gloria H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gloria H.") GH Gloria H. Environmental Scientist Small-Business (50 or fewer emp.) 12/16/2025 Guest users or non-business users of the software, not included in G2 scores. "Exceptionally User-Friendly and Pleasant Experience" 5/5 What do you like best about Mend? What is most helpful in using MEND is that it is user friendly Review collected by and hosted on G2.com. What do you dislike about Mend? I did not dislike anything. I am very pleased with the ease of use and the great interviewer. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Advice on medical issues like diabetes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/25/2026 Guest users or non-business users of the software, not included in G2 scores. "Nice, Personable Physician and a Quick, Easy Appointment" 5/5 What do you like best about Mend? Physician was very nice and personable.was very easy to talk to and quick to get through the appointment. Review collected by and hosted on G2.com. What do you dislike about Mend? I do not dislike anything. It was very easy. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Helping me find facilities and doctors Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amanda H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda H.") AH Amanda H. Teacher apprentice Enterprise (\> 1000 emp.) 9/22/2025 Guest users or non-business users of the software, not included in G2 scores. "The visit was quick and to the point." 5/5 What do you like best about Mend? I like that the doctor shows compassion and seems to be very understanding. Review collected by and hosted on G2.com. What do you dislike about Mend? I haven't come across anything that I dislike. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? I am getting quick and convenient doctors appointments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Angela E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela E.") AE Angela E. Insurance Authorization Coordinator Small-Business (50 or fewer emp.) 5/21/2025 Guest users or non-business users of the software, not included in G2 scores. "Happy to explain how I feel." 5/5 What do you like best about Mend? The most helpful is to have someone to express my feelings. Happy to have someone to listen and understand my concerns through therapy. Review collected by and hosted on G2.com. What do you dislike about Mend? There is nothing I don’t have any problems with. I have no dislikes about Mend Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? My therapist listening to my concerns for the week and how I have been having feelings to express. My benefits as I feel a whole lot lighter after the conversation and the session is over. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/5/2025 Guest users or non-business users of the software, not included in G2 scores. "Effortless to Use and Highly Satisfying" 5/5 What do you like best about Mend? Ease is wonderful. I had no issues whatsoever! Review collected by and hosted on G2.com. What do you dislike about Mend? There is nothing that I can say negatively about Mend. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? There is ease of access to telemedicine Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 4/20/2025 Guest users or non-business users of the software, not included in G2 scores. "Review with excellent and thorough nurse practitioner" 5/5 What do you like best about Mend? The nurse practitioner, Mary Beth was thorough and asked questions that led to helpful and informative issues that will positively affect my future health. I was lucky to have her assistance for a whole hour! Review collected by and hosted on G2.com. What do you dislike about Mend? Everything was fine except I had to change my browser so I could have a camera and mic to complete the interview with the nurse. They said I can go back to my old browser. Review collected by and hosted on G2.com. What problems is Mend solving and how is that benefiting you? Being able to participate in an informative set-up that will benefit me in the long term. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Mental Health](https://www.g2.com/categories/mental-health)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What tool integrates mobile analytics with marketing platforms?](https://www.g2.com/discussions/what-tool-integrates-mobile-analytics-with-marketing-platforms)[As a performance marketer, which paid search intelligence tool gives the most reliable CPC and search volume estimates that you can actually base bidding decisions on?](https://www.g2.com/discussions/as-a-performance-marketer-which-paid-search-intelligence-tool-gives-the-most-reliable-cpc-and-search-volume-estimates-that-you-can-actually-base-bidding-decisions-on)[Best AI Writing Assistants](https://www.g2.com/discussions/best-ai-writing-assistants) [Which newsroom software includes compliance templates for regulated industries and legal review workflows?](https://www.g2.com/discussions/which-newsroom-software-includes-compliance-templates-for-regulated-industries-and-legal-review-workflows)[Top-rated continuous delivery platforms for large teams](https://www.g2.com/discussions/top-rated-continuous-delivery-platforms-for-large-teams)[Pros and Cons Details](https://www.g2.com/products/mend/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)