--- title: Mend Reviews meta_title: 'Mend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Mend works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 135 scale: '5' date_modified: '2026-10-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Mend Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the convenience of remote communication with Mend, feeling listened to and comfortable discussing personal issues. (2 mentions)
Users value the convenience of telehealth services, appreciating the comfort of discussing personal issues from home. (2 mentions)
Users value the convenience of home appointments that Mend provides, making scheduling easy and accessible. (1 mentions)
Users value the communication efficiency of Mend, enhancing comfort and relatability during interviews and wellness checks. (1 mentions)
Users find the ease of use of Mend's video chat feature enhances comfort and connection during interviews. (1 mentions)

Top Pros or Advantages of Mend

Verified User in Higher Education
GH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"My therapist is really good."
4/5
What do you like best about Mend?

Chad Gunneville is a patient, focussed listener who reminds me of ideas and feelings that he has previously brought up. Be mindful. Be patient. Breath. Understand that anger usually comes from sadness. But most of all it is his empathy. He is genuinely curious about my situation. My state of mind. I can't imagine doing what he does every day! Break Break. I just had a moment with Chad. This guy was counseling young poor kids in Oakland! His training landed him there. Some of those kids were soooo in need of therapy. I just happened to ask Chad in passing about that. Woah. I have always considered him to be an amazing dude, but learning this elevates his status to 'heroic'. Review collected by and hosted on G2.com.

What do you dislike about Mend?

Can't think of anything right now. For me, Mend is all about finding and retaining therapists with Chad's background. I have known all along how patient and kind he is, but now I know some of his training, and just a little awestruck. So whatever you did to find Chad, that is the secret sauce. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
GM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Convenient Doctor Appointments from Home or Phone"
5/5
What do you like best about Mend?

It lets me see my doctor appointment at home and on the phone so it's a lot better than having to drive to an office. Review collected by and hosted on G2.com.

What do you dislike about Mend?

I can't think of anything right now, sorry about that. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
GT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, Friendly Provider—But Video Visits Could Be More Beneficial In Person"
2.5/5
What do you like best about Mend?

It was very easy to talk to a provider and she was very nice. Review collected by and hosted on G2.com.

What do you dislike about Mend?

It was a video conference and I think talking to a provider in-person would be more beneficial. Review collected by and hosted on G2.com.

LA
Liza A.
Sr Financial Analyst
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great service!"
5/5
What do you like best about Mend?

I really like my therapist & the platform is always on point. I have not a problem. Review collected by and hosted on G2.com.

What do you dislike about Mend?

I have not had a problem that I can think of Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
GA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, Straightforward Experience—Everything Worked Great"
5/5
What do you like best about Mend?

It was easy and straightforward. My visit was great! Review collected by and hosted on G2.com.

What do you dislike about Mend?

Nothing. Everything seemed to be working fine for the both of us. Review collected by and hosted on G2.com.

Gloria H.
GH
Gloria H.
Environmental Scientist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Exceptionally User-Friendly and Pleasant Experience"
5/5
What do you like best about Mend?

What is most helpful in using MEND is that it is user friendly Review collected by and hosted on G2.com.

What do you dislike about Mend?

I did not dislike anything. I am very pleased with the ease of use and the great interviewer. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Nice, Personable Physician and a Quick, Easy Appointment"
5/5
What do you like best about Mend?

Physician was very nice and personable.was very easy to talk to and quick to get through the appointment. Review collected by and hosted on G2.com.

What do you dislike about Mend?

I do not dislike anything. It was very easy. Review collected by and hosted on G2.com.

Amanda H.
AH
Amanda H.
Teacher apprentice
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"The visit was quick and to the point."
5/5
What do you like best about Mend?

I like that the doctor shows compassion and seems to be very understanding. Review collected by and hosted on G2.com.

What do you dislike about Mend?

I haven't come across anything that I dislike. Review collected by and hosted on G2.com.

Angela E.
AE
Angela E.
Insurance Authorization Coordinator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Happy to explain how I feel."
5/5
What do you like best about Mend?

The most helpful is to have someone to express my feelings. Happy to have someone to listen and understand my concerns through therapy. Review collected by and hosted on G2.com.

What do you dislike about Mend?

There is nothing I don’t have any problems with. I have no dislikes about Mend Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless to Use and Highly Satisfying"
5/5
What do you like best about Mend?

Ease is wonderful. I had no issues whatsoever! Review collected by and hosted on G2.com.

What do you dislike about Mend?

There is nothing that I can say negatively about Mend. Review collected by and hosted on G2.com.