Recommendations to others considering Mend:
You may find products that seem comparable - but they will not partner with nor support you like the Mend Family will Review collected by and hosted on G2.com.
What problems is Mend solving and how is that benefiting you?
Mend far exceeded our expectations with their forward thinking and above all else open to collaboration and innovation.
1) Simple-standard-state of the art telehealth platforms with new and amazing features every day
2) Ability to generate appointment reminders for our clients
3) Bidirectional integration capabilities for demographics scheduling and intake forms
4) the ability to have them monitor and oversee much of the implementation process of the telehealth platform for you (we are a small agency and need the extra support)
** there is so much more that they offer and can do - but our other technology is not quite there yet
But above all else it is the Mend Family that has been our greatest asset. They are true partners and invest the success of their customers. Many vendors say reach out any time (or submit a ticket). I have never had that experience nor had to wait for a response from someone on the team - even if it wasn’t who I originally reached out to. The team values, understands and goes out of their way to ensure all is functioning optimally because they understand the great importance of the product & services they are providing. Review collected by and hosted on G2.com.
