# Meditab Reviews
**Vendor:** Meditab Software  
**Category:** [EHR Software](https://www.g2.com/categories/ehr)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 12
## About Meditab
IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management solution that includes applications for e-prescribing, practice reporting, a patient portal, and communication tools that can be tailored to various practice sizes and types. It supports 40+ specialty modules such as general practice, Allergy and Immunology, Fertility, Ophthalmology, Community Health, FQHCs, Dental and Cosmetic. IMS is built for Internal Medicine, OB/GYNs, Orthopedics, Pain Management, Rheumatology, and more. The solution can be deployed in the cloud and on-premise. IMS comes with a selection of medical forms and templates unique to each specialty, helping doctors in the charting process. The EHR allows users to collect data related to a patient&#39;s medical history, demographics, lab test results, medication history, allergies, and much more. It also supports smart features like speech-to-text and touch-pen recognition. Thanks to secure chat features, a patient app, and full telehealth and telemedicine options, physicians can also increase patient engagement and empower their practices for the future. The IMS Practice Management solution helps practices manage their billing processes and patient management. The system also supports a range of mobile devices. We serve all 50 states and Puerto Rico. We also offer onsite training during the implementation process. Request a Demo at 1-844-4-Meditab (1-844-463-3482) toll-free or email at salesteam@meditab.com



## Meditab Pros & Cons
**What users like:**

- Users value the **24-hour customer support** of Meditab, ensuring assistance is always available when needed. (1 reviews)
- Users value the **ease of use** of Meditab, complemented by 24-hour customer support for added convenience. (1 reviews)

**What users dislike:**

- Users report **interface issues** that complicate usability, especially for village residents unfamiliar with technology. (1 reviews)
- Users find the **poor interface design** of Meditab challenging, especially for those with limited tech skills. (1 reviews)
- Users find the **interface challenging** , especially for those in rural areas, impacting accessibility and ease of use. (1 reviews)

## Meditab Reviews
  ### 1. Unreliable with Poor Support and Setup Challenges

**Rating:** 0.5/5.0 stars

**Reviewed by:** Dat T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Meditab?**

nothing

**What do you dislike about Meditab?**

I don't like the horrible customer and technical services. They made empty promises, and the software couldn't be improved. After 4 months of usage, it was still not helpful, and they just kept telling us everything will be fixed while only delaying time. The initial setup was horrible; even after 4 months, we were still unable to set it up for full operation.

**What problems is Meditab solving and how is that benefiting you?**

nothing

  ### 2. Made quality of life better via digital world.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul N. | Web Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Meditab?**

Easy to use as well as 24 hours of customer support.

**What do you dislike about Meditab?**

Please make it more easy interface for village people.

**What problems is Meditab solving and how is that benefiting you?**

For manages patient medical information.

  ### 3. Intelligent Medical Sotware is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Meditab?**

The best thing was that I could get this customized to my needs and the needs of my office.  Its been very helpful having it customized to us and not just general.

**What do you dislike about Meditab?**

There is not much I dislike about this, it is a great platform and used by everyone in my company.

**Recommendations to others considering Meditab:**

Definitely consider this product, well worth it.  It has helped my company so much.

**What problems is Meditab solving and how is that benefiting you?**

With its multiple specialties, it's a great help to our medical department here at the college.

  ### 4. Easy Charting and Billing All-in-one

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily B. | Adjunct Faculty Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Meditab?**

It is incredibly easy to chart. I can find patients and update charts quickly with quick search options.

**What do you dislike about Meditab?**

It doesn't always transfer correctly to billing.

**What problems is Meditab solving and how is that benefiting you?**

Quick and easy charting and billing in a multi-provider and department hospital.

  ### 5. Powerful and flexible software. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nelly C. | Medical Laboratory Technologist, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2019

**What do you like best about Meditab?**

This system makes work so much easier than having to type out a note.payment notification and the patient tracking is great since the system has got features which makes tracing information easily including which department to find the patient. 

**What do you dislike about Meditab?**

So far we as laboratory department, we haven't deemed any drawbacks about this system, However much thet say everything that has got advantages has disadvantages on the other hand, i can promise you once you try this software you will not be able to imagine operating without it. 


**Recommendations to others considering Meditab:**

I would highly recommend this product without any reservations.


**What problems is Meditab solving and how is that benefiting you?**

This system has really assisted us in delivering laboratory results, receiving laboratory requisition form and even saving time. 

**Official Response from Jhilum Basu:**

> Thank you for your review. Your feedback is much appreciated! We would be happy to help you with any concerns. Reach us at (510) 909-8182 

  ### 6. Amazing Digital Medical Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2019

**What do you like best about Meditab?**

The most amazing thing about  IMS by meditab software is, the software is inclusive of all things that a medical doctor would like to have regarding the patient just by a click.  Doctors can be able to access the patient data at any place as long as they are able to access the software. The patient information is well stipulated .

**What do you dislike about Meditab?**

Sometimes it may take few minutes to load especially if u are trying to access huge file at once, thus if you are in hurry it my slightly inconvenience you. The software has some features that we don't use  frequently or may even never use. And it lacks some feature that we may need. 

**What problems is Meditab solving and how is that benefiting you?**

Access of patient data and recording of it is one of the greatest benefit the software has offered

  ### 7. Patients data accessibility.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jerome G. | Medical Records Clerk, Medical Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2019

**What do you like best about Meditab?**

I like the way patient portal is connected witj our Electronic medical record system for ease in interaction with our patients.

**What do you dislike about Meditab?**

I do not like its billing feature but any other thing is excellent.

**Recommendations to others considering Meditab:**

It is easy to scan the patients documents and uploading them into the system i highly recommend it.

**What problems is Meditab solving and how is that benefiting you?**

To track patients and know where they are at all times and patient data accesibility.

  ### 8. Intelligent Medical Software 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about Meditab?**

I liked that this system was easy to navigate. Scanning and uploading documents was really easy. This platform was easy to navigate.

**What do you dislike about Meditab?**

There were a lot of technical problems. it seemed at least someone in my clinic was on the phone with IT at some point or another. The system froze a lot.

**What problems is Meditab solving and how is that benefiting you?**

Our clinic flow improved greatly with the implementation of this software. We were using 2 systems before and this replaced both of them, thus being more efficient.

  ### 9. User friendly/crashes a lot

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Meditab?**

Very user friendly interface. Different colors for different types of appointments to make the schedule easy to glance over. 

**What do you dislike about Meditab?**

The system is slow and crashes a lot. If your pc isn’t up to date on things like java it will be very slow. 

**Recommendations to others considering Meditab:**

Have at least two windows open at all times so you can toggle between screens without slowing the system down. 

**What problems is Meditab solving and how is that benefiting you?**

Patient portal is linked with the EMR so we can interact easily with patients

  ### 10. Very customizable EMR for private practice, but can be slow and clunky

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about Meditab?**

I like the ability to make entire templates for the visit note, as well as the ease of scheduling and e-scribing medications.

**What do you dislike about Meditab?**

A separate software for pulling medications that’s  linked to IMS, SureScripts, consistently loses server connection and does not work much of the time. It takes quite a bit of time to edit and make new templates, and the software makes it cumbersome to edit the little details in the note. 

**What problems is Meditab solving and how is that benefiting you?**

All the documents and notes you’ll ever find on a patient will be saved in this software, and there is ease to finding them as long as they’re labeled correctly. I cannot speak on behalf of billing, but it is also used in this software.

  ### 11. High cost, low quality EMR

**Rating:** 2.0/5.0 stars

**Reviewed by:** Sean M. | Sr Multimedia Graphic Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2016

**What do you like best about Meditab?**

Truthfully there is not a lot to like about this software, but I'll go ahead and acknowledge the fact that there are a lot of features in this EMR. The problem is that these features are useless when they aren't configured by the right people, and it costs quite a bit to get the right people to do it.

**What do you dislike about Meditab?**

The user interface is complicated and ugly with multiple windows needing to be navigated in order to complete one task. The configuration is convoluted and redundant making for a slow tedious workflow. There are lots of places to add chart information, but it's all designed in a way that makes it not very user friendly.

**Recommendations to others considering Meditab:**

If you must go with the IMS software, spend extra on a full service implementation/configuration from the reseller. But if you're looking for something user friendly, keep looking!

**What problems is Meditab solving and how is that benefiting you?**

This would solve the requirements of the EHR incentive program, IF it's configured properly and you have a lot of time and money to invest in set up and integration with various applications. However, this cost our company a lot of money with no return on investment.

  ### 12. Nice system for scheduling and billing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2016

**What do you like best about Meditab?**

IMS is an easy windows-based system to create patient schedules and enter in data.  The Windows feel is easy to comprehend and get a hang of. There are a lot of working parts to this system and it is easy to mess something up if you don't know what you're doing.

**What do you dislike about Meditab?**

I do not like the billing and collections side. Posting money is easy but it's not functional.  Generating claims and Downloading claims are easy but auto reconciliation isn't the best choice for collections at the end.

**Recommendations to others considering Meditab:**

It's a good system in most ways but some of the harder portions outweigh the good.

**What problems is Meditab solving and how is that benefiting you?**

We are an OB/GYN practice and IMS is nice for front end but back of the house is where this system is lacking in benefits.


## Meditab Discussions
  - [What is Intelligent Medical Software by Meditab Software used for?](https://www.g2.com/discussions/what-is-intelligent-medical-software-by-meditab-software-used-for)

- [View Meditab pricing details and edition comparison](https://www.g2.com/products/meditab/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+20%3A39%3A10+-0500&secure%5Bsession_id%5D=062402eb-811e-4e7b-a9d3-66a6b700f9d1&secure%5Btoken%5D=dc17dfef3f52108238a0ceccd10e5cd4fd33d026c9572ad82a99d8e455f8dbdd&format=llm_user)

## Meditab Features
**Operations**
- Workflow Optimization - Clinical Documentation
- EHR Integration - Clinical Documentation
- Clinical Communication - Clinical Documentation
- Transcription Automation - Clinical Documentation
- CDI Training - Clinical Documentation
- Clinical Data Exchange - Clinical Documentation
- Document Access - Clinical Documentation
- Digitization - Clinical Documentation

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Agentic AI - Medical Billing**
- Natural Language Interaction

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Generative AI**
- AI Text Summarization

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Agentic AI - EHR**
- Autonomous Task Execution

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