--- title: Medallia Agile Research Reviews meta\_title: 'Medallia Agile Research Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Medallia Agile Research works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Medallia Agile Research Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Medallia Agile Research but has limited features. Are you part of the Medallia Agile Research team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights. * * * Seller [Medallia](https://www.g2.com/sellers/medallia) Discussions [Medallia Agile Research Community](https://www.g2.com/products/medallia-agile-research/discuss) Languages Supported Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Icelandic, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Chad Keck (CEO & Founder, Promoter.io (Predictive Customer Experience Management)) Show More ## Pricing Pricing provided by Medallia Agile Research. ### Starter $49 per month ### Pro $99 per month [ View More Pricing Information ](https://www.g2.com/products/medallia-agile-research/pricing) ## Top-Rated Alternatives [ ![Delighted](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delighted") Delighted 4.7/5(60) ](https://www.g2.com/products/delighted/reviews) [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![Nicereply](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicereply") Nicereply 4.5/5(431) ](https://www.g2.com/products/nicereply/reviews) [ View All Alternatives ](https://www.g2.com/products/medallia-agile-research/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Lynn F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynn F.") LF Lynn F. Director of Operations Computer Software Mid-Market (51-1000 emp.) 12/6/2016 "SaaS company using Promoter.io for NPS scoring." 4.5/5 What do you like best about Medallia Agile Research? I like how easy it is to send out a survey and make personal responses to each return. Review collected by and hosted on G2.com. What do you dislike about Medallia Agile Research? The tagging and scoring of issues is not intuitive. It's hard to be consistent with the ratings. Review collected by and hosted on G2.com. Recommendations to others considering Medallia Agile Research: It's a great way to get true feedback from your customers. Review collected by and hosted on G2.com. What problems is Medallia Agile Research solving and how is that benefiting you? We were not aware that people liked our mobile app as much as they do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachel L. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel L. D.") RD Rachel L. D. Senior Digital Marketing Manager Mid-Market (51-1000 emp.) 12/6/2016 "We have 5 Lines of Business; all have campaigns in Promoter and we survey our clients" 4/5 What do you like best about Medallia Agile Research? Customer service; very responsive and helpful Review collected by and hosted on G2.com. What do you dislike about Medallia Agile Research? The platform has some holes and issues within it Review collected by and hosted on G2.com. What problems is Medallia Agile Research solving and how is that benefiting you? What our clients need to tell us, but are unable to say through the sales process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christian G. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian G. T.") CT Christian G. T. Accounts Marketing Manager Marketing and Advertising Mid-Market (51-1000 emp.) 12/6/2016 "Great experience " 5/5 What do you like best about Medallia Agile Research? I love that they really understand how to solve problems that we have. Review collected by and hosted on G2.com. What do you dislike about Medallia Agile Research? This team does a great job. Maybe if we could add a second question Review collected by and hosted on G2.com. What problems is Medallia Agile Research solving and how is that benefiting you? customer support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 12/6/2016 "Got feedback on produce boxes" 4/5 What do you like best about Medallia Agile Research? Easy way to get automated, fast feedback with high response rates Review collected by and hosted on G2.com. What do you dislike about Medallia Agile Research? Price is quite high for small volumes of users, few options for small packages Review collected by and hosted on G2.com. Recommendations to others considering Medallia Agile Research: A great product for getting fast, effective user feedback Review collected by and hosted on G2.com. What problems is Medallia Agile Research solving and how is that benefiting you? Using this to identify customer issues that they wouldn't otherwise tell us about until it became a much worse problem Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 12/13/2016 "Promoter is great" 5/5 What do you like best about Medallia Agile Research? Best NPS service I've used. Has helped us immensely with customer retention. They also have excellent customer service. Review collected by and hosted on G2.com. What do you dislike about Medallia Agile Research? I honestly have no dislikes with this product. Review collected by and hosted on G2.com. Recommendations to others considering Medallia Agile Research: Excellent NPS service. Review collected by and hosted on G2.com. What problems is Medallia Agile Research solving and how is that benefiting you? We are solving an ability to survey our customers with flexible input. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Medallia Agile Research? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Medallia Agile Research ](https://www.g2.com/products/medallia-agile-research/discussions/new) HH Herman Herman tids • Last activity over 4 years ago Yes 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/yes-8c4d7048-23d1-4abd-af42-ae270ac6cc60) [ View all Discussions ](https://www.g2.com/products/medallia-agile-research/discuss) ## Pricing Options Pricing provided by Medallia Agile Research. ### Starter $49 per month ### Pro $99 per month ### Growth $249 per month [ View More Pricing Information ](https://www.g2.com/products/medallia-agile-research/pricing) Medallia Agile Research Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1be08fde305558a32ebefccbe7b5c180/delighted.png "Product Avatar Image") Delighted 4.7/5(60) [ Compare Now ](https://www.g2.com/compare/delighted-vs-medallia-agile-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image") AskNicely 4.7/5(1,050) [ Compare Now ](https://www.g2.com/compare/asknicely-vs-medallia-agile-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/medallia-agile-research-vs-surveymonkey) ##### Categories on G2 [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [Best software for managing and storing email templates](https://www.g2.com/discussions/what-is-the-best-software-for-managing-and-storing-email-templates)[Which large-scale capital project management solutions have a mobile app that actually works well so project managers can review status on site rather than only from a desk?](https://www.g2.com/discussions/which-large-scale-capital-project-management-solutions-have-a-mobile-app-that-actually-works-well-so-project-managers-can-review-status-on-site-rather-than-only-from-a-desk%20)[Top AP and spend analysis tools for finance teams](https://www.g2.com/discussions/what-are-the-top-ap-and-spend-analysis-tools-for-finance-teams) [Citrix DaaS vs V2 Cloud: which virtual desktop infrastructure (VDI) platform is worth it for mid-market teams needing enterprise-grade security without per-user licensing costs?](https://www.g2.com/discussions/citrix-daas-vs-v2-cloud-which-virtual-desktop-infrastructure-vdi-platform-is-worth-it-for-mid-market-teams-needing-enterprise-grade-security-without-per-user-licensing-costs)[Top-rated intent data platforms for sales enablement](https://www.g2.com/discussions/top-tools-for-tracking-competitor-related-buyer-activity)[Easier Alternative to VMware HCI](https://www.g2.com/discussions/looking-for-easier-alternative-to-vmware-hci-suggestions) [Show MoreShow Less](javascript:void(0);)