Maxwell Health Reviews & Product Details

All of my benefit info is in one place, easy to access and nicely organized. Not having to dig around for a physical insurance card all the time is a big plus for me Review collected by and hosted on G2.com.

Sometimes the login interface gets a little buggy/fussy but that's not so bad. You usually just have to renter your password manually and it works fine Review collected by and hosted on G2.com.

The support team is very helpful when there is an issue or problem. They can always fix the issue in one call and send an e-mail to confirm fix. The reports are very helpful and useful. Most are easy to use. Review collected by and hosted on G2.com.

Not being able to see the employee cost after selection this makes it difficult and an extra step to go back in once the record has been veriried and processed. Review collected by and hosted on G2.com.

easy access to all employee information on dashboard page Review collected by and hosted on G2.com.

not directly linked to payroll system so we have to take entries and put them in payroll. The more hands, the more likelihood of errors Review collected by and hosted on G2.com.

The system prompts our employees to make their elections in a timely manner. It displays their options in an easy to follow format and leads them through each required step. Review collected by and hosted on G2.com.

The dashboard notifications do not include enough information for an administrator to easily decipher changes made by employees. Review collected by and hosted on G2.com.

It creates a platform that allows you to manage your health care benefits with ease. Review collected by and hosted on G2.com.

It would be nice is it provided easy access to contact information for the providers. Review collected by and hosted on G2.com.

-Product & service integration with mobile app.

-Turnkey wellness / rewards program that offers low admin way to incentive healthy behavior within any employee base.

-Customer service is extremely quick to respond.

-Account Management team is always willing to step in and help brokers/clients navigate the system and resolve issues. Review collected by and hosted on G2.com.

-Too much administrative responsibility on the broker to build renewals and do set up.

-Disjointed processes for open enrollment set up and close.

-Lack of hand-holding, training, and coaching once portal is implemented

-Not very intuitive for employers.

-Focus appears to have been on the employee experience only. Review collected by and hosted on G2.com.

It's wonderful to have all the benefits and information for employees all in one locations. Review collected by and hosted on G2.com.

Easy set up of employees and giving them access to Maxwell. Review collected by and hosted on G2.com.

The help from Trista if we have any questions. Review collected by and hosted on G2.com.

The site is slow to load, and the sign in process is a little cumbersome (having to click verify, and if it doesn't load quick enough it doesn't register that you did verify, and new computers you have to click the pictures.) Review collected by and hosted on G2.com.

Maxwell Health has made our open enrollment process simple for all of our employees. Being able to pull reports for benefits has been very helpful. Review collected by and hosted on G2.com.

Nothing. The system is easy to use and the customer service team at Maxwell Health has been very helpful. Review collected by and hosted on G2.com.

Best part is having all of our offered products available to staff in one place. Enrollment is so easy! Review collected by and hosted on G2.com.

I wish that Maxwell would connect with our payroll system to reduce the amount of input necessary. Review collected by and hosted on G2.com.