--- title: Maxwell Health Reviews meta\_title: 'Maxwell Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how Maxwell Health works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 51 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Maxwell Health Reviews & Product Details Sun Life's benefits administration solution, Maxwell Health, is an easy-to-use benefits administration technology platform that makes managing employee benefits simple. Maxwell is a first in industry approach to aligning the worlds of traditional insurance and cutting-edge benefits technology for the small-to-midsize business market (50-1,000 lives). With Sun Life and Maxwell as one company, we've built a streamlined and intuitive way for brokers and employers to manage and administer benefits and guidance and education for employees as they shop for benefits. Maxwell includes full-service implementation, built-in benefit education and guidance, ongoing benefits administration and enrollment support, APIs, mobile app enrollment, Spanish translation, integrations, and more! * * * Seller [Maxwell Health](https://www.g2.com/sellers/maxwell-health) Discussions [Maxwell Health Community](https://www.g2.com/products/maxwell-health/discuss) Languages Supported English, Spanish Solution Type Best-of-Breed Overview by Danielle Tagarelis (Marketer and Brand Champion) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/maxwell-health/pricing) ## Top-Rated Alternatives [ ![Ease](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ease") Ease 4.6/5(1,446) ](https://www.g2.com/products/employee-navigator-ease/reviews) [ ![Employee Navigator](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Employee Navigator") Employee Navigator 4.6/5(164) ](https://www.g2.com/products/employee-navigator/reviews) [ ![PlanSource](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PlanSource") PlanSource 4/5(153) ](https://www.g2.com/products/plansource/reviews) [ View All Alternatives ](https://www.g2.com/products/maxwell-health/competitors/alternatives) ## User Insights Average based on 51 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Maxwell Health Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paylocity ](https://www.g2.com/products/paylocity/reviews) Show More ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 1/29/2019 "Maxwell benefit portal - saved paper" 4/5 What do you like best about Maxwell Health? Saved plenty of trees with the Maxwell benefit portal. Most employees can figure it out. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? Wish there were reports that show coverage amount and premium amounts for all the benefits. When employee signs up for amount of life insurance over guaranteed amount, I had a hard time processing the amount over guaranteed. Holmes Murphy is our broker and she did it for me. The employees miss the final approval and submit enrollment buttons at the bottom! Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Grandfathered Disabiltiy - not sure that ever got resolved! Review collected by and hosted on G2.com. Show More Response from Sara Revsin of Maxwell Health [Editedit](https://www.g2.com/survey_responses/maxwell-health-review-1670964/official_response/edit) Thank you for the review! I’m glad to hear that you’re saving paper and your employees are getting to know Maxwell. It sounds like you’re looking for one report with benefit coverage and cost amounts listed together, and an easier way to approve requests over the guaranteed issue. We completely understand why both of those items would be useful for you and plan to improve both soon. In the next few months we’ll be releasing an easier way to edit coverage from the HR administrator side, which will include processing coverage amounts over the guaranteed issue. We also hope to address your reporting feedback soon. If you’d like to provide any additional information on these requests, we always love to hear from you! Reach out to us at feedback@maxwellhealth.com. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 1/29/2019 "Efficient program" 5/5 What do you like best about Maxwell Health? I like all of the information for all participants in one location. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? Nothing that I can think of at this time. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Benefits management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Trista B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trista B.") TB Trista B. Marketing Manager & Maxwell Health Champion Insurance Small-Business (50 or fewer emp.) 2/15/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Growing with Maxwell" 5/5 What do you like best about Maxwell Health? I love how user-friendly Maxwell is for HR admins, brokers and employees. Adding, terming and changing employee info is a breeze for admins. Brokers have a lot of control when implementing a group for the first time and when setting up open enrollment. We don't have to wait for Maxwell to enter, add or edit information on our behalf. The guided screens for employees when they are shopping and submitting enrollment elections is appreciated. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? If I have to name something I dislike, it would be forms. New hire forms are prompted for signature after an employee has "checked out" in Maxwell and they often do not click into the link to sign them. This creates a lot of follow up for admins and there is no tool for sending a mass email to employees with forms to sign. It has to be done one-by-one. Review collected by and hosted on G2.com. Recommendations to others considering Maxwell Health: Take advantage of the Marketplace for voluntary benefits and financial products. Maxwell has some great integrations that HR admins love. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? We are solving the issue of having the same quote as other brokers, but needing a service piece to help us stand out from the crowd. A free-to-clients online benefits admin system does that for us. We have won many BOR's, increased group participation and increased revenue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Craig S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig S.") CS Craig S. VP Insurance Small-Business (50 or fewer emp.) 2/14/2018 "Maxwell tech is excellent but the people are way, way better" 5/5 What do you like best about Maxwell Health? Very easy to use with a massive amount of improvement since we started over 2 years ago. They are big enough to tackle the big stuff and small enough to truly care about their customers who are first and format the advisors who lever their platform to better serve clients. Veer Gidwany actually presented my renewal to me and always responds to anything I have ever sent. Like any software or system that you don't use everyday there are always going to be questions, even on the basics. This is where Maxwell is by far the best SaaS I have ever used. Not just the best benefit admin platform, not just the best looking, not just the most intuitive shopping experience. My account executive Corey treats me like I am her only broker and I know I am her smallest. the Implementation Team is amazing and provides on the spot chat or lightning fast follow-up. When you get to a randomly assigned person you feel like you have had a relationship with them for your entire career. Ted and Laura on the Marketplace team bring great solutions and also do a great job of being the intermeidaries between the producer the the MP partner. As an old group rep from the 1990's I really appreciate what they bring to the table because any of the MP partners are quality carriers but what makes you choose one over the other (I love Guardian and especially with Benefit Center) is service which is primarily delivered by the MP team - at least for me. In short, this is a very mature company that is as innovative as a start-up and as customer focussed as the best in any business segment. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? We are a boutique firm, ok small, and this was a huge investment for us. It is still a major expense and we underutilize it (my fault) so that makes it even more apparent in the Liabilities line. That said, when i brought this up to Veer (CEO/Co-Founder) he made it much easier for me to afford to continue while not going against their own interests. A true win-win that had $$ at the core but mostly showed the essence of the Maxwell organization. Loyalty begets loyalty. Review collected by and hosted on G2.com. Recommendations to others considering Maxwell Health: The new pricing structure should make it easier to start-up and if deployed with new MP products will have long -run costs mitigated greatly. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? We use this for automation and starting to get better at leveraging for compliance management. The best way to have the platform pay for itself is to lever the marketplace offerings that allow you to bring new voluntary benefits to your clients. We have grow that side of our business and will be close to a breakeven in a few more groups. The biggest benefit is when I see that our SMB client base can take their HR team and have them work on projects that actually improve their business instead of pushing paper around. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") AC Verified User in Civil Engineering Mid-Market (51-1000 emp.) 1/31/2019 "Very easy to use!" 5/5 What do you like best about Maxwell Health? As an HR assistant it makes my job easier! Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? I have used Maxwell for about a year and have no dislikes so far. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Entering new hires was a long process now its just a click of a button. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/13/2018 "More complicated than expected." 3.5/5 What do you like best about Maxwell Health? I like the portal and find that easy to navigate. I especially like the dashboard area with the pie charts/graphs showing employees' status. This is helpful to find those employees who haven't started, haven't logged in, or have completed their open enrollment. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? I dislike the EDI feeds with our benefit vendors. I keep finding more issues that arise and problems in how things are being processed, as the year goes on. EDI feeds were supposed to make things better as an administrator, but in reality it makes things more confusing. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Paperless open enrollment with the use of BeneClick!. Using the system I find there is less double entry among benefit vendors when enrolling a new hire; however, there are also more issues with this way as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") UP Verified User in Philanthropy Small-Business (50 or fewer emp.) 12/18/2017 "Healthcare made simple (for once!)" 5/5 What do you like best about Maxwell Health? Our company recently rolled out Maxwell Health as part of our open enrollment. It's AWESOME! I'm usually hesitant about anything related to healthcare since most of my experiences are soul crushing, but this came as a pleasant surprise. It's a simple, streamlined approach to benefit selection. The user experience is slick and the interface is leaps and bounds ahead of competition. As someone who's a little gun shy of anything related to healthcare, I'd highly recommend! Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? I don't love that you add benefits to your "cart"...I understand why this is used since the parallel in e-commerce is relatable, but it feel a little odd to "check out" with your healthcare benefits. Aside from that I don't have any other complaints! It's a great product that accomplishes the goal of making healthcare approachable. Review collected by and hosted on G2.com. Recommendations to others considering Maxwell Health: It's an Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Maxwell Health streamlines benefit selection and management. It makes the process simple and approachable! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Mid-Market (51-1000 emp.) 5/28/2018 "Maxwell health works well" 4.5/5 What do you like best about Maxwell Health? Makes benefit administration quite easy. It's pretty user friendly and intuitive for employees to use. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? Some of the reporting options are really unclear. It can be quite difficult to find and actually get the report you want with the information you want. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? This makes our open enrollment and benefits administration much easier. It makes it easier to help our employees and for our admins to make changes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CH Christina H. Mid-Market (51-1000 emp.) 2/2/2018 "HR Specialist" 5/5 What do you like best about Maxwell Health? I like that I have direct access to employees current and past benefit elections, and that I can direct employees to their own personal pages should they have questions about their current or past elections. It is very user friendly. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? I dislike that changes to employee benefits are not directly communicated to our payroll department, but I have been told that is something in the works. Review collected by and hosted on G2.com. Recommendations to others considering Maxwell Health: It would be helpful for changes in an employee's healthcare to be automatically communicated to our payroll department - especially after open enrollment window closes. Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? We just hosted our first online open enrollment and it went so well! Nearly everyone had their elections submitted on time, and it was so nice not having to worry with paper! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/31/2018 "Great Product!" 4.5/5 What do you like best about Maxwell Health? Ease of use - very friendly interface for administrator and employees. Reporting features - great visibility into benefit elections, changes, waives, etc. Review collected by and hosted on G2.com. What do you dislike about Maxwell Health? The occasional random programming bug, but it has been very minor. Support is very good about addressing. Review collected by and hosted on G2.com. Recommendations to others considering Maxwell Health: This might be one of the easiest self serve portals your employees ever use! Review collected by and hosted on G2.com. What problems is Maxwell Health solving and how is that benefiting you? Reduction of manual and paper enrollments/processing. Less chance of errors and a great selection of reporting options. Review collected by and hosted on G2.com. Show More 5/2/2018 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Maxwell Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Maxwell Health ](https://www.g2.com/products/maxwell-health/discussions/new) GU Guest User What is Maxwell Health used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-maxwell-health-used-for) [ View all Discussions ](https://www.g2.com/products/maxwell-health/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/maxwell-health/pricing) Maxwell Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_177ececd4050209129b661ddc39eb41b/employee-navigator-ease.png "Product Avatar Image") Ease 4.6/5(1,446) [ Compare Now ](https://www.g2.com/compare/employee-navigator-ease-vs-maxwell-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6cd834b7df81c98914fcc85d72cf471b/employee-navigator.png "Product Avatar Image") Employee Navigator 4.6/5(164) [ Compare Now ](https://www.g2.com/compare/employee-navigator-vs-maxwell-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_487efc0112cdeebb33cec4e79cce216a/plansource.png "Product Avatar Image") PlanSource 4/5(153) [ Compare Now ](https://www.g2.com/compare/maxwell-health-vs-plansource) ##### ##### Maxwell Health Features Platform Customization User, Role, and Access Management Activity Dashboard Benefits Administration Platform Features Benefits Record Management Enrollment Planning Third-Party Carrier Integration [ View More Features ](https://www.g2.com/products/maxwell-health/features) ##### Categories on G2 [Benefits Administration](https://www.g2.com/categories/benefits-administration) ##### Explore More [Which financial consulting firms provide dedicated account management and avoid leaving clients without ongoing support?](https://www.g2.com/discussions/which-financial-consulting-firms-provide-dedicated-account-management-and-avoid-leaving-clients-without-ongoing-support)[Which automotive marketing solutions offer the easiest setup for teams with limited marketing resources?](https://www.g2.com/discussions/which-automotive-marketing-solutions-offer-the-easiest-setup-for-teams-with-limited-marketing-resources)[Best AI writing platforms for scaling blog production](https://www.g2.com/discussions/what-are-the-best-ai-writing-platforms-for-scaling-blog-production) [What's the best app for handling purchasing in a tech company](https://www.g2.com/discussions/what-s-the-best-app-for-handling-purchasing-in-a-tech-company)[Which vendor offers the most secure encrypted video calls?](https://www.g2.com/discussions/which-vendor-offers-the-most-secure-encrypted-video-calls)[Pros and Cons Details](https://www.g2.com/products/maxwell-health/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)