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marketbetter

By marketbetter.ai

4.9 out of 5 stars
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How would you rate your experience with marketbetter?

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marketbetter Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Marketbetter, benefiting from seamless integration and dedicated support throughout implementation. (15 mentions)
Users praise the exceptional support and features of marketbetter, facilitating smooth transitions and effective marketing strategies. (12 mentions)
Users commend the outstanding customer support of MarketBetter, appreciating their responsiveness and seamless integration with existing systems. (11 mentions)
Users highlight the seamless integration of MarketBetter, enhancing responsiveness and transforming customer engagement across teams. (11 mentions)
Users highlight the exceptional support from marketbetter, appreciating their expertise and proactive approach throughout the implementation process. (10 mentions)
Users note the absence of advertising integration in MarketBetter, limiting the effectiveness of their marketing strategies. (4 mentions)
Users find the learning curve challenging, requiring time to become familiar with the platform's features and functionality. (3 mentions)
Users experience a difficult learning curve with MarketBetter, especially when navigating advanced tools initially. (2 mentions)
Users experience integration issues with MarketBetter, lacking direct connections to major ad platforms for better insights. (2 mentions)
Users note the lack of features in MarketBetter, particularly in advertising integration and flexibility in tools. (2 mentions)

5 Pros or Advantages of marketbetter

1. Ease of Use
Users appreciate the ease of use of Marketbetter, benefiting from seamless integration and dedicated support throughout implementation.
See 15 mentions

See Related User Reviews

AL

Amy L.

Small-Business (50 or fewer emp.)

5.0/5

"Helped us score 4 deals already"

What do you like about marketbetter?

Since we started using marketbetter, it has gone above and beyond my expectations! From our very first conversation to the complete implementation, th

Adam G.
AG

Adam G.

Small-Business (50 or fewer emp.)

5.0/5

"More features than Drift at a tenth of the cost"

What do you like about marketbetter?

Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our MarketBetter

2. Features
Users praise the exceptional support and features of marketbetter, facilitating smooth transitions and effective marketing strategies.
See 12 mentions

See Related User Reviews

AL

Amy L.

Small-Business (50 or fewer emp.)

5.0/5

"Helped us score 4 deals already"

What do you like about marketbetter?

Since we started using marketbetter, it has gone above and beyond my expectations! From our very first conversation to the complete implementation, th

Adam G.
AG

Adam G.

Small-Business (50 or fewer emp.)

5.0/5

"More features than Drift at a tenth of the cost"

What do you like about marketbetter?

Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our MarketBetter

3. Customer Support
Users commend the outstanding customer support of MarketBetter, appreciating their responsiveness and seamless integration with existing systems.
See 11 mentions

See Related User Reviews

AL

Amy L.

Small-Business (50 or fewer emp.)

5.0/5

"Helped us score 4 deals already"

What do you like about marketbetter?

Since we started using marketbetter, it has gone above and beyond my expectations! From our very first conversation to the complete implementation, th

Adam G.
AG

Adam G.

Small-Business (50 or fewer emp.)

5.0/5

"More features than Drift at a tenth of the cost"

What do you like about marketbetter?

Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our MarketBetter

4. Useful
Users highlight the seamless integration of MarketBetter, enhancing responsiveness and transforming customer engagement across teams.
See 11 mentions

See Related User Reviews

Chad D.
CD

Chad D.

Mid-Market (51-1000 emp.)

5.0/5

"Supportive and Results-Driven"

What do you like about marketbetter?

MarketBetter truly understands our business and crafts marketing strategies that deliver real results. Their attention to detail and proactive approac

Moises F.
MF

Moises F.

Mid-Market (51-1000 emp.)

5.0/5

"marketbetter has been key in our technical channel sales"

What do you like about marketbetter?

Engaging with MarketBetter has been a game-changer for our team, both technologically and relationally. Implementing MarketBetter across various depar

5. Helpful
Users highlight the exceptional support from marketbetter, appreciating their expertise and proactive approach throughout the implementation process.
See 10 mentions

See Related User Reviews

Chad D.
CD

Chad D.

Mid-Market (51-1000 emp.)

5.0/5

"Supportive and Results-Driven"

What do you like about marketbetter?

MarketBetter truly understands our business and crafts marketing strategies that deliver real results. Their attention to detail and proactive approac

BC

Brian C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent and flexible AI option for our site"

What do you like about marketbetter?

The product is incredibly easy to deploy and gives us lots of autonomy and flexibility in its setup and responses. marketbetter is very responsive to

5 Cons or Disadvantages of marketbetter

1. Missing Features
Users note the absence of advertising integration in MarketBetter, limiting the effectiveness of their marketing strategies.
See 4 mentions

See Related User Reviews

Moises F.
MF

Moises F.

Mid-Market (51-1000 emp.)

5.0/5

"marketbetter has been key in our technical channel sales"

What do you dislike about marketbetter?

While MarketBetter excels in many areas, there is room for improvement in terms of advertising integration. Currently, MarketBetter lacks direct integ

Greg H.
GH

Greg H.

Small-Business (50 or fewer emp.)

5.0/5

"AI-Powered Sales Assistant: Instantly Engage Leads and Boost Conversions"

What do you dislike about marketbetter?

While the conversation building tools are powerful, we'd like to see even more flexibility. Also, some features we're looking forward to, like email f

2. Learning Curve
Users find the learning curve challenging, requiring time to become familiar with the platform's features and functionality.
See 3 mentions

See Related User Reviews

Derya .
D

Derya .

Small-Business (50 or fewer emp.)

5.0/5

""Great Customization and Flexibility""""

What do you dislike about marketbetter?

While MarketBetter is packed with features, there’s a slight learning curve when you first start. Some of the advanced tools take a bit of time to ful

DD

David D.

Mid-Market (51-1000 emp.)

5.0/5

"Changes the game in conversational AI"

What do you dislike about marketbetter?

Navigating the platform can be somewhat daunting. The multitude of steps involved and the complexity of updating content, calls-to-action, etc., can b

3. Difficult Learning
Users experience a difficult learning curve with MarketBetter, especially when navigating advanced tools initially.
See 2 mentions

See Related User Reviews

Derya .
D

Derya .

Small-Business (50 or fewer emp.)

5.0/5

""Great Customization and Flexibility""""

What do you dislike about marketbetter?

While MarketBetter is packed with features, there’s a slight learning curve when you first start. Some of the advanced tools take a bit of time to ful

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Neat product that gets the job done!"

What do you dislike about marketbetter?

Some screens could use some guided instruction and documentation

4. Integration Issues
Users experience integration issues with MarketBetter, lacking direct connections to major ad platforms for better insights.
See 2 mentions

See Related User Reviews

CI

Catherine I.

Enterprise (> 1000 emp.)

4.5/5

"Exceptional product at an unbelievable price"

What do you dislike about marketbetter?

At this point, we wish they had a direct tie in to Eloqua and they are working on it.

Moises F.
MF

Moises F.

Mid-Market (51-1000 emp.)

5.0/5

"marketbetter has been key in our technical channel sales"

What do you dislike about marketbetter?

While MarketBetter excels in many areas, there is room for improvement in terms of advertising integration. Currently, MarketBetter lacks direct integ

5. Lack of Features
Users note the lack of features in MarketBetter, particularly in advertising integration and flexibility in tools.
See 2 mentions

See Related User Reviews

Moises F.
MF

Moises F.

Mid-Market (51-1000 emp.)

5.0/5

"marketbetter has been key in our technical channel sales"

What do you dislike about marketbetter?

While MarketBetter excels in many areas, there is room for improvement in terms of advertising integration. Currently, MarketBetter lacks direct integ

Greg H.
GH

Greg H.

Small-Business (50 or fewer emp.)

5.0/5

"AI-Powered Sales Assistant: Instantly Engage Leads and Boost Conversions"

What do you dislike about marketbetter?

While the conversation building tools are powerful, we'd like to see even more flexibility. Also, some features we're looking forward to, like email f

marketbetter Reviews (22)

Reviews

marketbetter Reviews (22)

4.9
22 reviews
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CI
Marketing Director - AT&T for small business
Enterprise (> 1000 emp.)
"Exceptional product at an unbelievable price"
What do you like best about marketbetter?

We were talking to the usual suspects in this space and not only was everyone about 10x more expensive but implementation timeline and costs were not within what we expected. Once we started discussions with MarketBetter, it was like everything just worked. Implementation, how about a fully turn key , set up and ready to go agent in less than half a day. The support team was nice enough to even change and add features that we needed in less than two days. Its amazing when someone listens to you and gets it done. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

At this point, we wish they had a direct tie in to Eloqua and they are working on it. Review collected by and hosted on G2.com.

Greg H.
GH
Marketing Manager
Small-Business (50 or fewer emp.)
"AI-Powered Sales Assistant: Instantly Engage Leads and Boost Conversions"
What do you like best about marketbetter?

Marketbetter.ai's assistant feels like a real person, responding to leads quickly and naturally. We've seen a big improvement in visitor engagement since we started using it. It is basically like having a 24/7 sales team member dedicated to engaging leads in a personalized way. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

While the conversation building tools are powerful, we'd like to see even more flexibility. Also, some features we're looking forward to, like email follow-up sequences and social sharing, aren't available yet. But we know the Marketbetter.ai team is actively working on them. Review collected by and hosted on G2.com.

Celina B.
CB
EVP Executive Relations
Mid-Market (51-1000 emp.)
"A website Solution transforming our online engagement"
What do you like best about marketbetter?

Marketbetter has revolutionized how we interact with visitors on our website. It provides a multifaceted solution that addresses several needs simultaneously. The introduction of a responsive chatbot has significantly enhances the buyers’ journey, ensuring our visitors receive immediate assistance. The seamless integration with multiple systems has not only streamlined out lead routing and meeting bookings, but also heightened the accuracy of our data across the organization.

The ability to track web visitors and MQLs more precisely has given us clearer insights into our marketing strategies and their effectiveness. The support we received during onboarding was exceptional! With Marketbetter’s dedicated team making sure that we were positioned for success form onboarding through implementation and launch. They are pioneers in their field, continually working to refine the buyer experience at every touch point, and beyond implementation. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

At the moment we find no shortcomings in the platform. The Teams integration too a bit of time to perfect. Nonetheless, the setup was completed within the expected timeframe, and the process was easy to setup and deploy.

Now that our setup is optimized, we look forward to strategies or tools to drive more traffic to our site, leveraging Marketbetter’s robust capabilities to convert event more visitors into valuable leads. Review collected by and hosted on G2.com.

BC
Director
Small-Business (50 or fewer emp.)
"Excellent and flexible AI option for our site"
What do you like best about marketbetter?

The product is incredibly easy to deploy and gives us lots of autonomy and flexibility in its setup and responses. marketbetter is very responsive to feedback and quick to act on questions and suggestions. It is an easy and effective way to add a new layer of customer service and interactive with our site. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

No real downsides - there were a few nice-to-have features missing at first, but as the product has developed, they've added several key enhancements - and they are always open to suggestions. Review collected by and hosted on G2.com.

DD
Sr. Marketing Manager
Mid-Market (51-1000 emp.)
"Changes the game in conversational AI"
What do you like best about marketbetter?

The platform is incredibly user-friendly, ensuring visitors on our site enjoy a fluid experience while providing us with detailed insights into performance. Even with marketbetter's robust features and its significant impact on our pipeline development, the standout element is the marketbetter founder led support. Having someone like Sunder, who is always ready to assist and genuinely invested in our success, has transformed our experience. Sunder consistently exceeds expectations, offering ongoing support and innovative ideas to refine our strategy. His expertise greatly enhances an already essential tool, and we are immensely appreciative of his efforts. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

Navigating the platform can be somewhat daunting. The multitude of steps involved and the complexity of updating content, calls-to-action, etc., can be cumbersome. We often feel that even after updates, we've barely tapped into its full potential. Fortunately, Sunder is always a call away to help us meet our objectives effectively. Review collected by and hosted on G2.com.

HW
Digital & Demand Gen Manager
Small-Business (50 or fewer emp.)
"Its more than an AI chatbot, its all about the data!"
What do you like best about marketbetter?

marketbetter has significantly amplified our content strategy with its dynamic AI-driven gated content features. Within just days of integration, we noticed a surge in engagement and conversions. The AI's ability to tailor content gates dynamically for each webpage has not only increased our lead capture rate but also enhanced the relevance and appeal of our offerings to diverse visitor segments. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

We are in the early days, but the seamless execution and immediate positive outcomes are promising indicators of the platform's capabilities. The proactive onboarding from the founder has been a white glove treatment for us Review collected by and hosted on G2.com.

AL
Marketing Director
Small-Business (50 or fewer emp.)
"Helped us score 4 deals already"
What do you like best about marketbetter?

Since we started using marketbetter, it has gone above and beyond my expectations! From our very first conversation to the complete implementation, their team has worked closely with us, almost as if they were part of our own company.

its great to see the founder being involved in ensuring a smooth rollout. His expertise, prompt responses, and cooperative nature made the whole experience effortless.

marketbetter has truly excelled in providing top-tier leads to our sales department. We've been particularly impressed with features like integration with slack, auto scheduler, and marketbetter content generation with keywords. Looking to explore more of the platform's functionalities and explore its full potential as we expand our marketing efforts and refine our strategies. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

We can't wait for the features that they showcased for their roadmpa. we need it now Review collected by and hosted on G2.com.

Moises F.
MF
Senior Product Manager
Mid-Market (51-1000 emp.)
"marketbetter has been key in our technical channel sales"
What do you like best about marketbetter?

Engaging with MarketBetter has been a game-changer for our team, both technologically and relationally. Implementing MarketBetter across various departments has been the smoothest rollout I've experienced, seamlessly integrating with our existing workflows.

MarketBetter stands out particularly for its ability to comprehensively scan all documents and our entire website to autonomously respond to prospect inquiries. This feature, missing in solutions like HubSpot, has significantly enhanced our responsiveness. What's more, MarketBetter's native integration with Microsoft Teams and Slack enables any site visitor to immediately connect with an SDR via Slack. This capability has transformed our approach to customer engagement, allowing us to interact directly and instantly with technically oriented channel sales audiences. It's been instrumental in bridging the initial interest to active engagement gap, making it a cornerstone of our sales and support strategy and helping us secure wins in channel sales by appealing directly to the technical savvy of our prospects. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

While MarketBetter excels in many areas, there is room for improvement in terms of advertising integration. Currently, MarketBetter lacks direct integration with platforms like Google Ads and LinkedIn Ads, which could significantly enhance our understanding of prospect intents by linking ad interactions directly to our campaigns. This feature would allow us to tailor our interactions even more precisely based on the data from these ads, potentially increasing conversion rates by offering more targeted responses and strategies. Although we have found workarounds to bridge this gap, having a built-in solution would streamline the process and maximize the effectiveness of our marketing efforts.

has context menu Review collected by and hosted on G2.com.

Chad D.
CD
Brand and Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Supportive and Results-Driven"
What do you like best about marketbetter?

MarketBetter truly understands our business and crafts marketing strategies that deliver real results. Their attention to detail and proactive approach set them apart. They don’t just follow a plan; they think ahead and adjust based on our long-term goals. Their clear communication and constant availability make them easy to work with. Thanks to their efforts, we've seen significant growth in both our marketing and overall business performance. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

No complaints here—we’re just waiting on a few integrations, but they’ve been incredibly responsive to all our requests. Review collected by and hosted on G2.com.

AM
Sales Development Representative
Mid-Market (51-1000 emp.)
"Changed the game for us"
What do you like best about marketbetter?

The ability to identify the user and directly connect to our hubspot has been a game changer. There are lots of tools but marketbetter has made the AI training so simple. Our website visitors get an amazing experience and the newly added video features are even better. It took us minutes to get it going and start seeing value right away. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

Its hard to pick anything since they have been so responsive in all of our requests. Review collected by and hosted on G2.com.