---
title: Manago AI Reviews
meta_title: 'Manago AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 330 reviews by the users' company size, role or industry
  to find out how Manago AI works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 330
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Manago AI Reviews
**Vendor:** Manago AI  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 330
## About Manago AI
Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.



## Manago AI Pros & Cons
**What users like:**

- Users value the **flexibility and adaptability** of Manago AI, enabling customized solutions for their marketing automation needs. (15 reviews)
- Users appreciate the **automation efficiency** of SALESmanago, enabling custom integrations and enhanced marketing capabilities seamlessly. (14 reviews)
- Users commend the **excellent customer support** from SALESmanago, noting responsiveness and helpfulness throughout their partnership. (14 reviews)
- Users commend the **advanced campaign automation and seamless Salesforce integration** , enhancing their marketing strategy effectively. (12 reviews)
- Users appreciate the **intuitive email builder** in SALESmanago, greatly enhancing customer communication and automation efficiency. (11 reviews)
- Powerful Features (11 reviews)
- Personalization (10 reviews)
- Effective (9 reviews)
- Marketing Efficiency (9 reviews)
- Analytics (8 reviews)

**What users dislike:**

- Users experience a **steep learning curve** with Manago AI, requiring time and effort to achieve optimal setup. (10 reviews)
- Users find the **interface not intuitive** , making it challenging to navigate and utilize all features effectively. (8 reviews)
- Users find some aspects of the platform to be **complex and user-unfriendly** , affecting overall usability and function access. (7 reviews)
- Users find the **complexity** of Manago AI challenging, as not all functions are easily accessible or user-friendly. (5 reviews)
- Users report **feature issues** including limited SMS integration and difficult navigation for less frequently used tools. (5 reviews)
- Users find the **missing features** in SALESmanago limit adaptability and complicate usability, necessitating workarounds and improvements. (5 reviews)
- Users find the **complex usage** of SALESmanago challenging at times, though improvements are underway and support is helpful. (4 reviews)
- Learning Complexity (4 reviews)
- Limited Features (4 reviews)
- Poor Support (4 reviews)

## Manago AI Reviews
  ### 1. Feature rich CRM platform with a great support team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2024

**What do you like best about Manago AI?**

They have a huge range of features and are constantly improving and adding more regularly.

**What do you dislike about Manago AI?**

Can take some time to setup and have it work the way you want it to.

**What problems is Manago AI solving and how is that benefiting you?**

Is helping me market to my customers

  ### 2. Complex tool with many options and excellent service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Désirée F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Manago AI?**

We have been using SALESmanago for about a year. It is a very complex tool that can be expanded with many different modules. It can be a bit overwhelming at first. However, thanks to the very well-supported onboarding phase, you quickly familiarise yourself with it. Even after the onboarding phase, a contact person is available to answer any questions you may have, so you never have to deal with challenges on your own. It's a really great service that makes it easy to move forward.

The tool communicates well with our Magento 2 shop so that we can use many insights for marketing automations. 
Customised solutions can also be built if there is no ready-made way to implement things.

**What do you dislike about Manago AI?**

For complete beginners who want to start with marketing automations etc., the tool might be a little too complex. The support team will certainly be of great help here. 
Sometimes you don't immediately find the areas you are looking for in the tool, which takes a little time. But the more you use the tool, the easier it is to find your way around. Training new employees to use SALESmanago is therefore a bit of a challenge, for which it is best to create a detailed guide.

**What problems is Manago AI solving and how is that benefiting you?**

With SALESmanago we can set up much more complex marketing automations than before. You are not limited to just one channel, e.g. email marketing, but can include different channels (Google Ads/ Social Ads) and thus catch customers at different points.
Personalisation in the online shop, pop-ups and other elements can also be set up easily and work without any problems.

We also use the chatbot and live chat to offer our customers an even better service. This module can also be set up with relatively little effort and is easy to use for simple customer questions.

  ### 3. A comprehensive system combined with excellent customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Liga A. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Manago AI?**

1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 
2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 
3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 
4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up.
5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those.

**What do you dislike about Manago AI?**

There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details.

**What problems is Manago AI solving and how is that benefiting you?**

MKT automation, much less everyday work on manual things. Customers getting more proper information, personalized information, as well - information which is balanced in terms of frequency.

  ### 4. The software suite to get seriuous about digital marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto P. | Specialista SEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Manago AI?**

SalesManago stands out in the crowded marketing automation landscape with a robust set of features designed to enhance omnichannel marketing, personalization, and sales automation. Here are the best features that make SalesManago an excellent choice for businesses, especially those in the e-commerce sector. Great for Omnichannel Marketing, comprehensive use of predictive Analytics, a state of the art Customer Data Platform and is also very cost-effective if you decide to scale the business. Great experience with staff from the beginning of the project, onboarding and development of the project.

**What do you dislike about Manago AI?**

Sometimes is a bit tricky and certainly has  learning curve.

**What problems is Manago AI solving and how is that benefiting you?**

Salesmanago integrate crucial features otherwise found in many different platforms with all the difficulties of integration of third parties application, besides security.

  ### 5. The platform is very well structured and allows automations to be created optimally

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about Manago AI?**

I have been using Salesmango for about 4 years. At first I found the platform a bit difficult to use, but over time several tools have been simplified. Today it seems to me a very complete platform.

**What do you dislike about Manago AI?**

The menu organization could be more neat and organized. Having everything you need clearly indicated helps productivity a lot.

**What problems is Manago AI solving and how is that benefiting you?**

Thanks to SALESmanago I was able to create high value DEM campaigns. Also, thanks to the many ecommerce automations, I was able to get key data and improve the usability of ecommerce.

  ### 6. I HIGHLY RECOMMEND THE SALES MANAGO PLATFORM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Manago AI?**

Sales Manago has significantly expanded its portfolio of functionalities over the past few years and currently fully meets the needs and automation processes necessary for developing a company in terms of marketing and e-commerce. Additionally, you can greatly rely on support from Sales Manago; they respond efficiently and proactively address customer needs. The client panel is clear, and the support is helpful in system integration.

**What do you dislike about Manago AI?**

I have no objections. Sales Manago meets our current needs.

**What problems is Manago AI solving and how is that benefiting you?**

Sales Manago supports us mainly in handling email marketing, but also in efficient customer service, e.g., in the form of live chat.

  ### 7. The best marketing tools for multi-channel communication and automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Agnieszka Wlodarczyk B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Manago AI?**

I've had a really positive experience using SALESmanago for our digital marketing needs. What I like best about this platform is its comprehensive suite of tools that cater to various aspects of marketing automation and customer engagement. From email marketing with its user-friendly drag-and-drop editor to advanced lead generation techniques, the platform offers everything we need to streamline our marketing efforts.

**What do you dislike about Manago AI?**

One aspect I find less appealing is the initial learning curve. The platform offers an extensive range of features, which can be overwhelming at first, and getting to grips with all its functionalities requires some time and effort. Fortunately, the training materials are very helpful and user-friendly and easier to understand for beginners.
Additionally they could be perhaps a little more extensive statistics in some areas.

**What problems is Manago AI solving and how is that benefiting you?**

SALESmanago has been instrumental in solving several of our key marketing challenges. Firstly, it has significantly automated our email  marketing campaigns, saving us a considerable amount of time and resources. The lead scoring and segmentation capabilities have also allowed us to target our marketing efforts more effectively, leading to better engagement rates and higher conversion. Its integration capabilities mean that we can seamlessly connect it with other tools we use, creating a more efficient workflow.

Overall, the benefits of using SALESmanago far outweigh the initial challenges of learning the system. Its ability to automate and personalize marketing efforts has not only improved our efficiency but also enhanced our relationship with customers, ultimately contributing positively to our business growth.

  ### 8. Quick support response and complex tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marcin D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Manago AI?**

I've been using Salesmanago.pl for my business for quite some time now, and I have to say, it's been a game-changer. The platform offers a comprehensive set of tools that have significantly streamlined our marketing efforts. From automation to personalization, Salesmanago.pl excels in delivering results. The customer support team is also top-notch. They're always responsive and helpful whenever we encounter any issues or need guidance. Overall, I highly recommend Salesmanago.pl to any business looking to enhance their marketing strategy and drive better results

**What do you dislike about Manago AI?**

There were problems with the functioning of the workflow

**What problems is Manago AI solving and how is that benefiting you?**

Certainly, a big advantage is that it is one tool for sending a newsletter and creating automation rules

  ### 9. Unique, ease to use, effective and efficient tool for emarketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrzej P. | Główny specjalista ds. marketingu internetowego, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Manago AI?**

Huge functional potential realized through constant development and an excellent support team. After many years of cooperation, we are very satisfied with SalesManago!

**What do you dislike about Manago AI?**

Specific knowledge and imagination, but is this a disadvantage?

**What problems is Manago AI solving and how is that benefiting you?**

Thanks to the data collected in the system, we better understand the needs of our customers and can provide them with multi-channel and personalized communication.

  ### 10. Very useful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulina G. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Manago AI?**

SalesManago is a great marketing automation platform that has significantly eased campaign management. The personalization of communication with clients, made possible by SalesManago tools, allows for much more targeted and effective marketing activities. The interface is very clear and intuitive, and in case of any problems, you can count on a quick response from the support. This makes working with the platform even more efficient. It is a platform I would definitely recommend to any marketer looking for effective solutions in the field of marketing automation.

**What do you dislike about Manago AI?**

Navigating the interface can be complicated for new users.

**What problems is Manago AI solving and how is that benefiting you?**

-

  ### 11. Great automation and personalization tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Manago AI?**

Is a great marketing automation tool, it allows us to have several points of contact with our clients as well as the possibility of generating segments and workflows that help personalize your message and save a lot of operating time. The user interface is really easy to explore.

We have had a good experience working with the platform, the team that collaborates with us supports us at all times.

**What do you dislike about Manago AI?**

We really haven't had a bad experience with the tool.

**What problems is Manago AI solving and how is that benefiting you?**

It helps us segment our clients in an automated way to be able to attack them in a personalized, effective and timely manner with the tactics of the same tool.

  ### 12. A great Marketing Automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulina M. | E-commerce executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Manago AI?**

Salesmanago is a very useful tool. Easy integration, intuitive panel and many functionalities that help develop Marketing Automation. We are very satisfied with the onboarding process and daily cooperation with the Customer Success Manager. I definitely recommend it!

**What do you dislike about Manago AI?**

The only suggestion I have is the more intuitive Automatic SalesChat Panel.

**What problems is Manago AI solving and how is that benefiting you?**

Better personalization and user segmentation.

  ### 13. A great marketing automation tool with helpful support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafał S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about Manago AI?**

Functional and intuitive Workflow feature, e-mail templates easy to manage. helpful support

**What do you dislike about Manago AI?**

Differences between SM and GA4 are not always clear

**What problems is Manago AI solving and how is that benefiting you?**

Helps build relationship with customers and supports sales

  ### 14. You need SALESmanago if you are working with a client.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Manago AI?**

SALESmanago is a useful tool not only for e-commerce, but also for any industry that needs communication with customers. Particularly noteworthy is the increasing scope of automation. This allows you to effectively segment your audience and personalize your communications in an easier way. This allows you to get to where you need to be. 

The tool is developing all the time, the email design studio and new workflows are great. 

Customer service is great. Cooperation with Katarzyna Kluk is fruitful and efficient. Kasia helps with every challenge and she is very responsive.

**What do you dislike about Manago AI?**

I have no negative experience with SALESmanago.

**What problems is Manago AI solving and how is that benefiting you?**

The world's best support team and managers. They help you solve technical and business problems and share good ideas that can improve your business. They are always ready to help.

  ### 15. A great marketing automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karol H. | Marketing Automation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Manago AI?**

Automating certain activities is crucial for us. Thanks to Salesmanago, I can achieve much more with little effort than with other tools. Their customer service is quick and irreplaceable, and there is a lot of training material. I can always count on them when developing custom solutions tailored specifically to our needs. I highly recommend salesmanago.

**What do you dislike about Manago AI?**

None. Seriously. I got much more than I expected.

**What problems is Manago AI solving and how is that benefiting you?**

Abandoned cart and RFM analysis are my two favorite tools right now. Salesmanago does both of these things well.

  ### 16. Avoid

**Rating:** 0.0/5.0 stars

**Reviewed by:** Hayley S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about Manago AI?**

I regret to say that our experience has been nothing short of disappointing and unprofessional!

We signed up for a 12 month contract, with the option to leave after 6 months and requested our payments be split monthly, in which they agreed and sent us a 12 monthly breakdown of the payments due. 6 months later we received a further bill of €11,800 in which I queried their suspected error, only for them to come back and state the contract was for 6 months and the next 6 monthly payment was now due. This charge was not communicated to us clearly and was not a part of the initial agreement in which we signed up for. 

Throughout the entire sign-up process, we received multiple emails from their team clearly stating the 12-month duration of the contract.

In an effort to resolve this matter amicably, we attempted to discuss the issue with their team, providing evidence of the 12-month payment plan outlined in the emails we received. However, our concerns were not taken seriously, and our subsequent correspondences were repeatedly ignored.

Despite our clear intention not to renew the contract, we continued to receive further invoices, and despite replying to each email, we never receive a reply. 

We have now been approached by their appointed debt collectors, threatening legal action if we do not pay an outstanding amount of approximately €24,000 however we have full evidence of our correspondence and lack of theirs so will be taking this further.

**What do you dislike about Manago AI?**

Through this scenario I would not recommend this service, not only through mis-selling their service, but for lack of customer care.

**What problems is Manago AI solving and how is that benefiting you?**

Was hoping for a platform to automate our marketing & offer a personal service but this isn't the service we hoped for

  ### 17. SALESmanago is a powerful marketing automation platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrycja C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Manago AI?**

SALESmanago is a powerful marketing automation platform that promises to transform the way businesses engage with their customers. Having had the opportunity to use SALESmanago extensively, I can confidently say that it is a robust and feature-rich solution that offers impressive marketing capabilities.

One of the standout features of SALESmanago is its comprehensive marketing automation suite. The platform allows users to create highly personalized and automated marketing campaigns based on customer behavior and interactions. From email marketing to lead nurturing, SALESmanago streamlines the entire process, saving valuable time and effort for marketing teams.

The AI-driven recommendation engine is another noteworthy aspect of SALESmanago. It analyzes customer data, purchase history, and behavior to provide targeted product recommendations, enhancing the customer experience and increasing the likelihood of conversions.

The intuitive user interface deserves praise as well. Navigating through SALESmanago is relatively easy, even for those without prior marketing automation experience. The platform's dashboard provides a clear overview of marketing activities, campaign performance, and customer insights, empowering users to make data-driven decisions.

**What do you dislike about Manago AI?**

It might be overwhelming for small businesses with limited marketing resources and users without prior marketing automation experience.

**What problems is Manago AI solving and how is that benefiting you?**

Understanding and knowing our customers better. It empowers businesses to enhance customer engagement, optimize marketing efforts and drive growth through personalized campaigns. We've definitely noticed an improvement in sales since we started our cooperation with SALESmanago.

  ### 18. So far so good 🙌

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalia P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about Manago AI?**

Our company is just after the implementation, we are still discovering a lot of things in the Sales Manago tool. At this point, what I like the most is the fact of many possibilities that previous tools did not give us.

**What do you dislike about Manago AI?**

There are a few things in the tool that are not very intuitive at first, but our customer support Jakub is always eager to collect all our comments which  he forwards to the implementation team, who work to do new fixes and updates to the modules.

**What problems is Manago AI solving and how is that benefiting you?**

So far we were able to organize the contact database and cleaned it of incorrect addresses.

  ### 19. So many good things in such a short time... and more are yet to come! ♥

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carola C. | Customer Care Team Coordinator, Technical Account & CX/UX Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Manago AI?**

I've been working closely with SALESmanago for just a few months, and in such a short time, I've quickly grasped the potential of this platform. The addition and involvement of our Customer Success Manager Aleksandra have fostered collaboration between our brand and your project. Working with  SALESmanago means having 360-degree support from both a technical and commercial perspective, with well-defined objectives to achieve through constantly evolving strategies and recommendations. I find the platform's usability and problem management easy, both in the short and long term, although I'm a newcomer in this.

**What do you dislike about Manago AI?**

The only suggestion I'd like to provide is to channel technical requests and bring them to the attention of a maximum of 2 operators per client, rather than involving an entire technical support team. This approach ensures project continuity and a smoother, faster bug management.

**What problems is Manago AI solving and how is that benefiting you?**

SALESmanago is assisting us in communicating with customers for marketing and profiling purposes, reengaging customers who haven't visited or made purchases on our website, and retaining those who have opted to be contacted for promotions and initiatives.

  ### 20. Helpful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marta V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2023

**What do you like best about Manago AI?**

SALESmanago excels in providing a wide range of automation capabilities, which is a significant advantage. It allows businesses to set up complex marketing automation workflows, segment their audience effectively, and personalize communication in a easyer way. 

Another aspect I appreciate about SALESmanago is its robust email marketing tools, which enable users to create and send personalized emails at scale. The reporting and analytics capabilities are also noteworthy, offering in-depth insights into campaign performance, which is essential for data-driven decision-making.

Lastly I really appreciate the customer support.

**What do you dislike about Manago AI?**

No specifically cons. Every tool has its learning curve, and it's essential for users to invest time in mastering its features to make the most out.

**What problems is Manago AI solving and how is that benefiting you?**

SALESmanago facilitates my work and can solves various marketing and CRM challenges by automating processes, enabling personalization, providing data insights, and facilitating lead nurturing.

  ### 21. Marketing automation tool for almost all use cases.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Manago AI?**

SALESmanago is a comprehensive marketing automation tool. We, as a company, appreciate the platform's versatility. It provides solutions for nearly all of our marketing needs, particularly email marketing, and lead nurturing. The customer service is quick and responsive and they help us utilize the tool's maximum potential.

**What do you dislike about Manago AI?**

The user interface could be somewhat perplexing or daunting for those who aren't particularly tech-savvy.

**What problems is Manago AI solving and how is that benefiting you?**

This tool serves as a nearly comprehensive solution, streamlining the process of organizing and implementing marketing tasks, thereby conserving time.

  ### 22. Useful and intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramona s. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Manago AI?**

Salesmanago is a very useful platform for customer segmentation and communication. You can create lots of automations that allow you to do targeted campaigns and it allows you to communicate with customers not only with newsletters but also with customizations on the site such as popups or banners. The usage is quite intuitive. Customer support is immediate in case of problems and our Customer Success Manager Aleksandra Guidetti is always available.

**What do you dislike about Manago AI?**

Dashboards are not very customizable as far as dates are concerned.

**What problems is Manago AI solving and how is that benefiting you?**

It is helping us in creating targeted campaigns with the goal of increasing revenue

  ### 23. Highly recommend SM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dariusz W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Manago AI?**

The main goals we set for Salesmanago, such as increasing sales effectiveness and shortening the sales cycle by automating processes or personalizing communication, are realized according to our assumptions.  In addition to Salesmanago's extensive functionalities, what is important to us is the intuitiveness and ergonomics of working on the platform, which allows for quick and efficient operations. Not without significance is also the cooperation with our custodian, who constantly suggests new solutions and ideas for further implementations

**What do you dislike about Manago AI?**

There is no time for all the desired implementations, but mainly our time

**What problems is Manago AI solving and how is that benefiting you?**

Increasing sales effectiveness, shortening the sales cycle, personalizing communication

  ### 24. A very good tool for e-commerce and fast customer service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maciej B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Manago AI?**

SALESmanago is the tool that meets most e-commerce marketing automation needs. It is a very powerful system that allows you to implement advanced communication paths or fully automated sales funnels. Messages can be created using both HTML and a creator, which we use very often and both solutions work very well for us.

**What do you dislike about Manago AI?**

UX could be better as some features are misdescribed and misleading. In addition, despite the integration with the SMS gateway, it is not possible to send MMS messages, which often work very well in campaigns.

**What problems is Manago AI solving and how is that benefiting you?**

At every stage of cooperation, you can count on full professionalism and commitment, which we receive from the SALESmanago team. The support works great, we get answers and assistance to each request very quickly. Moreover, the advice about marketing automation, the creation of new workflows, newsletters, and action strategies is of the highest level. You can always rely on a dedicated expert who takes care of our project in every issue. I highly recommend it!

  ### 25. Well designed and easy to integrate marketing automation tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Manago AI?**

Easy integration, variety of options for marketing automation and email marketing, cleary and easy daily work on admin dashboard.

**What do you dislike about Manago AI?**

Long wait for Customer Support requests solutioning.

**What problems is Manago AI solving and how is that benefiting you?**

Email marketing quality, ROI from marketing automation

  ### 26. I recommend salesmanago

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elise I. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Manago AI?**

Thanks to Salesmanago we are able to communicate with our clients in a personalized and efficient way, not only through newsletters but also through pop-ups, web push, and PSI. Using Salesmanago is very simple and intuitive, credit also goes to our Customer Success Manager Aleksandra who helps and supports us.

**What do you dislike about Manago AI?**

So far, there is nothing I don't like...

**What problems is Manago AI solving and how is that benefiting you?**

Thanks to Salesmanago, we are able to communicate with customers in a personalized way.

  ### 27. SM Overview

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Manago AI?**

I regard the SALESmanago tool training as an exceptionally valuable and practical learning experience. The session comprehensively covered all functionalities of SALESmanago, facilitating a deep and thorough understanding of the tool's capabilities. A noteworthy aspect was the practical approach adopted by the trainers, particularly the opportunity for participants to create live automation during the session.
The presenters demonstrated a high level of professionalism and preparation, contributing significantly to the effectiveness of the training. I have gained more confidence in utilizing SALESmanago, and I am now able to discern new opportunities within the Marketing Automation sphere. I strongly endorse this training for anyone aiming to fully leverage the SALESmanago tool in their professional pursuits.

**What do you dislike about Manago AI?**

Maybe more practical exercises could be included.

**What problems is Manago AI solving and how is that benefiting you?**

Facilitates Marketing Automation processes

  ### 28. a good tool for your automations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Loreta C. | Specialista CRM, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about Manago AI?**

the ease of logical understanding, but above all the training provided, which made me able to work with marketing automation

**What do you dislike about Manago AI?**

the cost is high for a platform that is constantly evolving and improving

**What problems is Manago AI solving and how is that benefiting you?**

certainly helps your revenues

  ### 29. 10/10 Email Marketing and Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manuel M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Manago AI?**

I love SalesManago in terms of its workflow and automation section. It is a platform that allows you to be very flexible regarding the scheme that is created, which gives many possibilities.

Customer service is fantastic, unlike other platforms. I also highlight the deliverability of emails, one of the best I've seen compared to other providers.

The price fits very well with what it offers, I have no complaints in this regard.

**What do you dislike about Manago AI?**

I miss a filter in the workflows like the one Klaviyo has; that allows you to restrict or filter certain things throughout the workflow. The fact that it doesn't have it means you always have to filter several times throughout it.

**What problems is Manago AI solving and how is that benefiting you?**

It mainly helps me with sending emails to my clients and automations related to email marketing within the store. It also acts as a lead generator.

  ### 30. Lots of features and functionalities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jasna T. | Luxury Goods & Jewelry, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about Manago AI?**

The service offers many different features and functionalities and can be integrated with other systems and services. It can significantly help create a lot of exciting and custom automation if you have a lot of customer data and other connected services.
Lately, there has been an excellent effort to use different features with dynamic content instead of them creating it custom for you, which could take up to a year.

**What do you dislike about Manago AI?**

Came upon many bugs which are quite challenging to catch until it's all already in production.
Things can get quite complex, and when looking for help from their support, it can take a lot of time to figure things out. Mainly because functionalities are not written or displayed to understand them like they actually function, reading through the documentation does not get you an exact answer either.
The connections to other services can just stop working, and you are not getting notified in any way, so there could be months until you see that something is wrong, losing time and effort in getting results.

**What problems is Manago AI solving and how is that benefiting you?**

Optimising budgets, automating things, communicating dynamic content to users, surveys...

  ### 31. Awesome experience, easy setup, and boosted e-commerce.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grzegorz K. | Ecommerce Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Manago AI?**

I recently had the pleasure of starting to use salesmanago and I have to say, I'm quite impressed with the platform. The introduction to the system was well-prepared and easy to navigate, which made the onboarding process a breeze. Additionally, the support team is highly responsive and provided answers to my queries within 24 hours.

One aspect that I found particularly advantageous is the personalized onboarding process. I was assigned a dedicated account manager who scheduled regular meetings with me to understand my business needs and customize the system accordingly. This allowed me to better adapt the system to my business and ensure its effectiveness.

Furthermore, salesmanago has been instrumental in increasing my e-commerce website's conversions and improving traffic to the site. The platform's tools and features helped me optimize my marketing campaigns and reach a more targeted audience.

Overall, I'm highly satisfied with my experience using salesmanago and would highly recommend it to other businesses looking for effective solutions for marketing and customer relationship management.

**What do you dislike about Manago AI?**

After two months, I haven't noticed any negative aspects of using SalesManago.

**What problems is Manago AI solving and how is that benefiting you?**

Email marketing: Creating, sending, and tracking targeted email campaigns to engage customers and drive conversions.

Marketing automation: Implementing automated workflows to nurture leads and improve customer retention.

Personalization: Customizing website content, offers, and recommendations based on user behavior and preferences.

  ### 32. Effortless Automation: A Review of a User-Friendly Marketing Tool for Novices and Experts Alike

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katarzyna M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Manago AI?**

I am particularly impressed with this tool's capability for detailed segmentation, user-friendly interface, and extensive range of features when it comes to marketing automation.

**What do you dislike about Manago AI?**

There's simply nothing I dislike about the system – it meets all my expectations and more.

**What problems is Manago AI solving and how is that benefiting you?**

The system excels in automating all aspects of marketing processes, providing comprehensive support for streamlined automation.

  ### 33. Marketing Automation Software among the most complete on the market

**Rating:** 3.5/5.0 stars

**Reviewed by:** Laura M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Manago AI?**

SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis

**What do you dislike about Manago AI?**

The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant

**What problems is Manago AI solving and how is that benefiting you?**

Thanks to SALESmanago I can customise messages and campaigns by segmenting my contact base and increasing the number of leads

  ### 34. Salesmanago: Empowering Marketing Automation and Personalization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Przemek Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Manago AI?**

One of its main strengths is its functionality. It provides a wide range of tools such as website personalization, customer segmentation, automated email campaigns, lead nurturing, and landing page creation. With this tool, it becomes easy to tailor communication to individual customer needs, leading to improved marketing outcomes.

Salesmanago also offers an intuitive user interface that simplifies campaign management and result analysis. Additionally, the system generates detailed reports and analyses, enabling effective optimization of marketing efforts.

Furthermore, Salesmanago provides high-quality technical support. A team of professionals is ready to assist in problem-solving and provide answers to inquiries.

**What do you dislike about Manago AI?**

The price for Salesmanago is on the higher side.

**What problems is Manago AI solving and how is that benefiting you?**

Automate repetitive tasks, and deliver personalized experiences to our customers.

  ### 35. Powerfull CDP and Marketing Automation Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gabriele R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Manago AI?**

I like to use salesmanago for my clients whose need to send a lot of automatic and mass email , to optimize and analyze to every marketing campaign. Salesmanago helps me

**What do you dislike about Manago AI?**

The only bad thing about salesmanago is the cost of the licence ad the cost of advanced feature. For this reason a lot of clients use salesmanago only with basic feature

**What problems is Manago AI solving and how is that benefiting you?**

Some client use many different tools for CDP, Email Marketing, CRM and Data Analyis . Using Salesmanago we manage all this activity in on single tool.

  ### 36. A useful tool. Simple to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bogdan K. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Manago AI?**

Ease of Use, Ease of Implementation, Customer Support,

**What do you dislike about Manago AI?**

More automation instead of manual clicking.

**What problems is Manago AI solving and how is that benefiting you?**

We can use this data to prepare an outbound campaign in the call center.

  ### 37. Easy to use and powerful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Manago AI?**

- You can start using it right away. Basic functionalities are very intuitive.
- SALESmanago offers set of additional tools such as live chat or social proof which are super easy to set up and there's no need for extra training to use them.
- Great customer support.

**What do you dislike about Manago AI?**

- I would assign some sections in menu differently to make them more easily accessible.

**What problems is Manago AI solving and how is that benefiting you?**

Managing my customer database, collecting their purchase behaviours, enabling me to customize messages so I can reach out to my customers with offer tailored for them.

  ### 38. Cooperation is going well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jolanta H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Manago AI?**

Fast and efficient service - I always receive feedback on the same day. In addition, the tool is intuitive and easy to use.

**What do you dislike about Manago AI?**

Contact list - no pages at the top, to go further you have to scroll down. In addition, there is no option to select the page you want to go to - you can only click "next". When it comes to analyzes - dashboards are poor, e.g. you can't choose the date period yourself, there are only options: last 7 days, 30 days, etc... There is no way to check the number of contacts listed by day.

**What problems is Manago AI solving and how is that benefiting you?**

It's good to have all user information in one place. Sales manago solves problems related to marketing automation.

  ### 39. Great and comprehensive tool for online marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bogusław G. | Online Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2019

**What do you like best about Manago AI?**

The Sales Manago software is a comprehensive and powerful tool for marketing purposes. It has the really easy and user-friendly editor of various type of messages.

**What do you dislike about Manago AI?**

Sometimes when working with a big number of contacts, Sales Manago can be quite slow. Not all functions of the package work with our store, but it is the fault of our store's specifics and we hope to find a solution. It allows you to automate your contact with clients on many levels from reaching them to sending personalized materials.

**What problems is Manago AI solving and how is that benefiting you?**

We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use Sales Manago  package for preparing and distribution of our mailings.

  ### 40. No CRM is perfect, but when you need an abundance of options and easy learning curve, SALESmanago...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ian P. | Marketing Automation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Manago AI?**

It's truly intuitive and has a very easy learning curve. Its abilities are also phenomenal and from the automation marketing and email marketing standpoint, it stands out from the competition.

**What do you dislike about Manago AI?**

For all of its intuitiveness, there are a few things that could be done better — luckily, their UX team was highly interested in any and all comments I had and were happy to respond to them, assuring me they're working on at least some changes (depending on their priorities).

**What problems is Manago AI solving and how is that benefiting you?**

We needed a way to expand upon the lifetime value of our 100k+ audience we had in the system, and SM truly managed to help with that. It optimised our processed and increased ROI, allowing us to greatly segment our customers.

  ### 41. All-in-one marketing automation tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Manago AI?**

Advanced e-commerce tool. I use SALESmanago for two months and it's a great tool that gives me a lot of analytical data, helps to automate marketing and increases sales.

**What do you dislike about Manago AI?**

No social media schedulling and monitoring (instagram). A little too many tabs in the system. Could be more simplified and clearer. Not everything is always clearly shown and addressed. Also would be hopeful more tutorials step-by-step for better understanding advanced options.

**What problems is Manago AI solving and how is that benefiting you?**

It solves the problem with multichannel marketing automation and dynamic content in automated campaigns. It helps us organizing our marketing campaigns and finding the right time and channel in order to interact with our contacts and customers.

  ### 42. A lot in the basic package with great customer service but some design inconsistency out of the box

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Manago AI?**

I like the customer service, have always had quick responses from my project manager and the support team. The platform out of the box is decent and you can create what you require with a bit of consideration, time and attention.

**What do you dislike about Manago AI?**

The design inconsistancies - the button designs in one form are not the same in other forms/design elements. I would like to see more fonts available in the system as well. Some of the prompt box buttons are confusing as well, in that you are unsure if you should click as it says "send"  it should say "exit" or similar. Salesmanago have recently refreshed their email interface so I hope they continue to improve these other areas as well.

**What problems is Manago AI solving and how is that benefiting you?**

Salesmanago helps to pull together different elements across the site from customer service and product recommendations as well as providing wish list functionality without login. The combination of all the elements in our package improve our productivity and help with the functioning of our team.

  ### 43. A useful automation tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Manago AI?**

SALESmanago (SM) is a good tool that offers us many possibilities: create automated actions, send emails, segment our audience, create content through landings, perform integrations, and chat online with our customers.

Our collaborators Agnieszka Grodecka and John Morales are always at your service, providing us with their permanent assistance on the different functions of the tool as well as on the projects we carry out in the company.

**What do you dislike about Manago AI?**

SALESmanago has very good features, but with very limited configurations, for example, when creating recommendation frameworks, the few options provided by the automation rules, the automatic emails from the form or alerts cannot be edited and are very cumbersome. Emoticons that are not compatible with the system cannot be included in the body of the email, and for some functions, we cannot obtain analytical data for a specific period. Additionally, some functions lack a detailed description.

**What problems is Manago AI solving and how is that benefiting you?**

Automate the manual work, it helps us a lot in content creation, conversing online with our clients, and analyzing their behavior.

  ### 44. Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about Manago AI?**

Great Automation Processes, wonderful CDP, good chat

**What do you dislike about Manago AI?**

Nothing to complain about, especially with latest updates in workflows and email editor.

**What problems is Manago AI solving and how is that benefiting you?**

The Problem: no automation processes, no CRM at all.
The Solution: Sales manago

  ### 45. High-level support and extensive features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna . | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Manago AI?**

Reliability, professionalism, and creativity of the support staff and the supervisor. Number of functions

**What do you dislike about Manago AI?**

Ease of Implementation, length of deployment

**What problems is Manago AI solving and how is that benefiting you?**

communication with leads, clients, and partners, and data management

  ### 46. The best CDP I have ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giulio S. | Head of Ecommerce, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Manago AI?**

Omnichannel Marketing: SALESmanago allows businesses to communicate with their customers across multiple channels, including email, SMS, social media, and website notifications. This can help businesses reach customers more effectively and increase engagement.

**What do you dislike about Manago AI?**

Analytics: SALESmanago provides detailed analytics and reporting tools that allow businesses to track their marketing performance and make data-driven decisions. But they can be improved.

**What problems is Manago AI solving and how is that benefiting you?**

Omnichannel Marketing: SALESmanago allows businesses to communicate with their customers across multiple channels, including email, SMS, social media, and website notifications. This can help businesses reach customers more effectively and increase engagement.

  ### 47. Great CDP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karol S. | Head of CRM, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Manago AI?**

Easy UX even If You start working with CDP. Great predefine dashboards and inside tools which could help You improve Your sale and whole customer management. I really like to work with SM.

**What do you dislike about Manago AI?**

Some businesses could find some problems with matching what You expect in Your needs. Sometimes have bad surprises with delays which make Your brand looks ridiculously (for eg. You got an extra offer for something (right in time, real-time marketing), but You informed Your clients after the promotion has ended)

**What problems is Manago AI solving and how is that benefiting you?**

Really great support team which not only helps You with problems but also shares good ideas which could improve Your company. You always get an answer when You got problem.

  ### 48. "Great marketing automation tool"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ewa  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Manago AI?**

Sales Manago is a great, intuitive tool. Easy implementation process. I recommend especially for planning e-mail marketing and web push messages. Efficient and helpful customer service, reliable support from a supervisor. I recommend.

**What do you dislike about Manago AI?**

I've been using it for a long time and haven't noticed any flaws.

**What problems is Manago AI solving and how is that benefiting you?**

The tool gives you a number of advanced options. Thanks to SALESmanago, we solved the problems related to marketing automation.

  ### 49. I highly recommend Salesmanago!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aleksandra W. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Manago AI?**

Salesmanago is a great platform that offers a range of possibilities beyond email marketing. The tool is intuitive and easy to use, despite many functionalities available. By using Salesmanago, we can reach our customers quickly and easily.

A definite advantage of Salesmanago over its competitors is the support from the Customer Service Department. We have been working with Salesmanago for several years now, and we can always count on professional help and a quick solution to a reported problem.

**What do you dislike about Manago AI?**

Currently, we don't see the disadvantages of the Salesmanago platform, but we use it in a basic way.

**What problems is Manago AI solving and how is that benefiting you?**

Salesmanago's customer service functions at a high level. The account manager always tries to quickly and efficiently solve the problem that we reported to him.

  ### 50. A useful and highly adaptable automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johan K. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2019

**What do you like best about Manago AI?**

SalesManago is a great all-in-one tool. The system is easy to use,  feel like SalesManago solve the day-to-day communication need.  They offer plans which allow you to have a dedicated person who helps improve the database and implement new things. That is highly helpful since it is hard to keep up with all the features and functions you might benefit from implementing. 

You can get all the customer data in one place,  avoiding having customer data in different silos. The implementation is easy, and I like that it is easy to do customer segmentation with tags.

**What do you dislike about Manago AI?**

I wish the product had more integrations with other systems and easy plug-n-play functions into telecom-, chat-, and advertising platforms.  Sorting out and optimizing the Workflow can be a bit messy since the boxes and threads can be tangled with each other.

**Recommendations to others considering Manago AI:**

I think the best way is to take the system into a Proof of Concept and experience the great support. 

**What problems is Manago AI solving and how is that benefiting you?**

Acquiring customers is expensive in a small nische market where churn in each marketing channel is high. The sales cycle in our field is long and the purchase itself is a high envolvement purchase which renders more than one visit to the web page and often more than one phone call. Using SalesMango is a bliss when the usage lowers the cost of paid search, since it is possible to get the customer to visit the web page through an email instead of visiting the webpage through a seach engine and paid traffic. Marketing Automation is a powerful tool to use for being top of mind and at the same time educating the customer in the brand and products and therefor reducing the time to decision and purchase. 


## Manago AI Discussions
  - [What is SALESmanago used for?](https://www.g2.com/discussions/what-is-salesmanago-used-for)

- [View Manago AI pricing details and edition comparison](https://www.g2.com/products/manago-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+14%3A10%3A37+-0500&secure%5Bsession_id%5D=189f1b06-a9c7-4908-b97d-fddcb9770acd&secure%5Btoken%5D=84fb30388da5254a1e779ab4abe5c80d2c96893d03f4cfa760d65e3aab494294&format=llm_user)
## Manago AI Integrations
  - [1C:Enterprise](https://www.g2.com/products/1c-enterprise/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [OpenCart](https://www.g2.com/products/opencart/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SMSAPI powered by LINK Mobility](https://www.g2.com/products/smsapi-powered-by-link-mobility/reviews)
  - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## Manago AI Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization
- Conversion Rate Optimization
- Multivariate Testing

**Lead Intelligence**
- Market Insights 
- Account-level Insights 
- Lead Analysis 

**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface
- Generative AI

**Campaigns**
- Customize
- Scheduling
- Retarget
- Segmentation
- Triggered Notifications
- Customer Segmentation

**Data Sourcing**
- Data Enrichment
- Expandability
- Multiple Devices
- Email Marketing
- Multi-Channel Marketing
- Real-Time Data

**Content & Collaboration**
- Image Library

**Computing**
- WYSIWYG
- AI/Machine Learning
- Little to No Coding
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Personalization**
- Third-Party Integrations

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration
- Third-Party Integrations
- Real-Time Data
- Social Marketing
- Email Marketing
- Multi-Channel Marketing
- Conversion Tracking
- ROI Tracking
- Activity Tracking
- Engagement Tracking
- Campaign Segmentation
- Search Marketing
- SMS Marketing
- Website Visitor Tracking

**Social Management**
- Multi-Campaign
- Customer Engagement
- Automated Publishing

**Lead Management**
- Segmentation 
- Predictive Scoring 
- Account Identification 

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access
- Spend Management
- Multi-Channel Data Collection
- Engagement Tracking
- Keyword Tracking
- Behavior Tracking
- Campaign Tracking
- Conversion Tracking
- SEO Management
- Tag Management
- Real-Time Data
- Activity Tracking
- Click Tracking
- Contact Management
- Content Management
- Lead Management
- Email Management
- Campaign Management
- Channel Management
- Template Management
- Workflow Management

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Analytics**
- Campaign Performance
- Audience Insights
- Drip Campaigns

**Intelligence**
- Marketing Metrics
- Predictive Modeling
- Recommendation Engine

**Experimental Design**
- Multivariate testing capacities
- Concurrent Testing
- Mobile Testing
- AI Assisted Testing
- AI Generated Variations
- Multivariate Testing

**AI Personalization - Personalization**
- Predictive Recommendations
- Audience Segmentation
- Adaptive Content

**Additional Functionality**
- AI Copilot
- Engagement Tracking
- Content Management
- Visual Analytics
- Real-Time Analytics
- Behavior Tracking
- Website Personalization
- Recommendations
- Real-Time Reporting
- Content Analytics
- Behavioral Targeting
- Account Based Marketing
- Website Analytics
- Customer Segmentation
- Customer Profiles
- Template Management
- Multi-Channel Marketing
- Customizable Branding
- Alerts/Notifications
- API
- Abandoned Cart Saver
- Drag & Drop
- Contextual Targeting
- Experience Management
- Campaign Management
- Generative AI
- WYSIWYG Editor
- Reporting/Analytics
- Activity Dashboard
- Multi-Campaign
- Campaign Segmentation
- A/B Testing
- Customizable Forms
- Email Marketing

**Additional Functionality**
- Engagement Tracking
- Contact Management
- Customer Journey Mapping
- Generative AI
- API
- A/B Testing
- Lead Generation
- Data Integration
- Customer Activity Tracking
- Activity Dashboard
- Activity Tracking
- Campaign Segmentation
- Lead Capture
- Contact Database
- Campaign Management
- Behavior Tracking
- Real-Time Analytics
- Email Management
- Lead Qualification
- Reporting & Statistics
- Template Management
- Alerts/Notifications
- Predictive Analytics
- Surveys & Feedback
- Personalization
- Campaign Planning
- Third-Party Integrations
- Behavioral Analytics
- Email Tracking
- Campaign Analytics
- Customer Segmentation
- Multi-Channel Communication
- Lead Management
- Channel Management
- AI Copilot
- Audience Targeting
- GDPR Compliance
- Customer Profiles
- Customer Database
- Multiple Data Sources
- Event Triggered Actions
- Tagging
- Customizable Templates

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting
- Campaign Management
- Workflow Management
- Template Management

**Marketing Campaigns**
- Omni-Channel Tracking 
- Revenue Planning 
- Media Attribution 
- Opportunity Timeline 
- Customization 

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion
- Customer Service Analytics

**Optimization**
- A/B Testing
- Personalization
- Rich Notifications
- Integrations
- App Notifications
- SMS Notifications
- Web Notifications

**Analytics**
- Reporting and Analytics
- Visual Analytics

**Agentic AI - Social Media Management**
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Alerts/Notifications
- Surveys & Feedback
- Mobile Access
- Customizable Templates
- Workflow Management
- Customizable Reports
- Visual Editor
- Conversion Rate Optimization
- Access Controls/Permissions
- Campaign Segmentation
- Widgets
- Activity Dashboard
- Funnel Analysis
- Drag & Drop
- API
- Content Management
- Behavior Tracking
- Landing Pages/Web Forms
- Engagement Tracking
- Geotargeting
- AI Copilot
- Monitoring
- Conversion Tracking
- Customizable Branding
- Real-Time Data
- Assessment Management
- Search/Filter
- Data Visualization
- Statistical Analysis

**Additional Functionality**
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

**Social**
- Social Media Advertising
- Drip Campaigns
- Multi-Campaign

**Campaign Execution**
- Website Personalization 
- Prioritized Accounts 
- Trending Accounts 
- Email Campaigns 

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics
- Multi-Campaign
- Campaign Analytics
- Website Analytics
- Conversion Rate Optimization
- Drip Campaigns
- Visual Analytics
- Real-Time Analytics

**Agentic AI - A/B Testing**
- Audience Targeting
- Third-Party Integrations

**Agentic AI - Marketing Analytics**
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Push Notification**
- AI/Machine Learning

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Multi-Channel Marketing
- API
- Drag & Drop
- Communication Management
- Event Triggered Actions
- Multi-Language
- Reporting/Analytics
- Template Management
- Geotargeting
- Customer Journey Mapping
- Subscriber Management
- Generative AI
- Visual Workflow Management
- Authentication
- Conversion Tracking
- Behavior Tracking
- Engagement Tracking
- Contact Management
- AI Copilot
- Campaign Management
- Notification Editor
- Workflow Automation

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

**Additional Functionality**
- Event Marketing
- Social Promotion
- Multi-Channel Marketing
- Generative AI
- Data Import/Export
- Lead Generation
- Campaign Segmentation
- Customizable Forms
- Reporting & Statistics
- Monitoring
- AI Copilot
- Customizable Templates
- Email Templates
- Web Forms
- Lead Capture
- Customizable Branding
- Real-Time Reporting
- Campaign Planning
- A/B Testing
- CRM
- Customer Segmentation
- Campaign Scheduling
- Alerts/Notifications
- Autoresponders
- Drag & Drop
- Event Triggered Actions
- Email Marketing
- API
- Customizable Fields
- Contact Database
- Data Visualization
- Ad hoc Reporting
- Performance Metrics
- Data Source Connectors
- Search/Filter
- Multi-Channel Attribution
- Customer Journey Mapping
- KPI Monitoring
- Cohort Analysis

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- Behavior Analytics
- Real-Time Analytics
- Campaign Analytics
- Website Analytics
- Visual Analytics
- Sales Analytics

**Agentic AI - Account Data Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation
- Lead Generation
- Content Management
- Lead Management
- List Management
- Mobile Access

**Agentic AI - Marketing Automation**
- Cross-system Integration
- Proactive Assistance
- Campaign Planning

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Social Media Integration

**Additional Functionality**
- Social Promotion
- Customizable Branding
- Monitoring
- CRM
- Reporting & Statistics
- Live Chat
- Customer Journey Mapping
- Generative AI
- Mass Texting
- Drag & Drop
- Email Templates
- Automated Scheduling
- Campaign Scheduling
- AI Copilot
- Social Media Monitoring
- Activity Dashboard
- Lead Capture
- Customizable Templates
- Marketing Automation
- Event Triggered Actions
- Marketing Calendar
- Customizable CTAs
- Multi-Channel Communication
- Data Import/Export
- Lead Qualification

## Top Manago AI Alternatives
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