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ManageEngine Zoho Assist - Remote Support and Screen Sharing Reviews & Product Details

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ManageEngine Zoho Assist - Remote Support and Screen Sharing Reviews (6)

Reviews

ManageEngine Zoho Assist - Remote Support and Screen Sharing Reviews (6)

4.4
6 reviews

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Raisa  F.
RF
Raisa F.
Payout Support
Financial Services
Small-Business (50 or fewer emp.)
Originally submitted 12/10/2024
"Best Screen Sharing Software"
5/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

Its Very Easy to Connect to other Devises and Allows Technicians to access and control remote desktops to troubleshoot the issues quickly. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

While ManageEngine Zoho Assist is easy to use, occasional connectivity issues and session lag can affect the remote support experience, especially on slower networks. Some advanced features are available only in higher-tier plans, and the user interface could be more intuitive for first-time users Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
Originally submitted 12/10/2024
"Zoho Assist is helpful for remote support"
5/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

Remote support is extremely useful when needing to help employees who are off-site. Zoho provides the necessary tools to assist and keep our company moving forward. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

There isn't much to dislike about Zoho. It's a great remote software for anyone who's looking for this type of value-add. Review collected by and hosted on G2.com.

Rushabh U.
RU
Rushabh U.
Deployment engineer for Google and jumpcloud
Mid-Market (51-1000 emp.)
"Best user friendly support tool"
3.5/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

Loved to used bohot which work accross many common platforms like mac and window easy remote support without any heavy installation. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

Need to make reporting better and add more features to test in free plans Review collected by and hosted on G2.com.

Kashish P.
KP
Kashish P.
Technical Consultant
Enterprise (> 1000 emp.)
"ManageEngine Zoho Assist - Remote support over internet for solving issues"
4.5/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

ManageEngine Zoho Assist is a great tool for providing remote assistance over internet. It has the capability to share the screen and thus helps the engineers to resolve the issues remotely. We have been using it for solving our day to day issues with regards to the software and utilities installed at our branch offices on a Pan India basis. It is easy to use. You can take the remote of your servers too for solving any issues. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

There is nothing to dislike with ManageEngine Zoho Assist. It is a great platform that helps the system administrators to access, manage and control the PCs and servers for solving any issues. It has support for Windows as well as Mac OS. It can be integrated easily with Third Party platforms like Jira and ServiceNow. Review collected by and hosted on G2.com.

Kesavan K.
KK
Kesavan K.
Senior System Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Very good product"
4.5/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

Easy to work with Zoho Assist remote support tool. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

As of now, there are no disliking features in the Zoho Assist tool. Review collected by and hosted on G2.com.

Bina G.
BG
Bina G.
IT Analyst
Enterprise (> 1000 emp.)
"ManageEngine Zoho Assist is Great!"
4/5
What do you like best about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

From an organization's standpoint, incident and change management plays an important role in establishing a good relationship with our customers. ManageEnggine Zoho helps in speeding up the features of the Incident Management tool, which undertakes the business commitments. Based on the client requirement, I combined ManageEngine with my Incident Management tool and improved my deliverables to my clients. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Zoho Assist - Remote Support and Screen Sharing?

ManageEngine Zoho Assist is a great integration tool for meeting up with business processes alongside your Incident tracking & management tools. I don't find anything that I dislike about ManageEngine Zoho Assist. Review collected by and hosted on G2.com.

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