--- title: ManageEngine Remote Access Plus Reviews meta_title: 'ManageEngine Remote Access Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how ManageEngine Remote Access Plus works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 34 scale: '5' date_modified: '2026-09-28' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

ManageEngine Remote Access Plus Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of ManageEngine Remote Access Plus, enhancing efficiency and reducing disruptions during tasks. (3 mentions)
Users value the affordability of ManageEngine Remote Access Plus, finding it cost-effective with easy setup and installation. (2 mentions)
Users value the deployment ease of ManageEngine Remote Access Plus, appreciating its straightforward setup and on-premise options. (2 mentions)
Users value the ease of use of ManageEngine Remote Access Plus, appreciating its straightforward setup and seamless functionality. (2 mentions)
Users praise the easy integrations with Active Directory for seamless deployment and management efficiency. (2 mentions)
Users often experience slow performance, which complicates basic tasks and hampers the overall efficiency of the product. (2 mentions)
Users report automation issues due to slow performance and delays in agent installation and host identification. (1 mentions)
Users find the complexity of basic tasks in ManageEngine Remote Access Plus frustrating and resource-intensive. (1 mentions)
Users find the feature limitations problematic, as the app is often complicated and consumes excessive resources. (1 mentions)
Users experience significant functionality issues with the mobile app, which complicates basic tasks and consumes excessive resources. (1 mentions)

5 Pros or Advantages of ManageEngine Remote Access Plus

5 Cons or Disadvantages of ManageEngine Remote Access Plus

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Decent Product"
4/5
What do you like best about ManageEngine Remote Access Plus?

I like how ease of use devices are to add. It's fast and reliable. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

The website was down for a few hours, so I had to wait. Review collected by and hosted on G2.com.

SP
Sainath P.
Project incharge
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Decent remote access solution for your organization"
5/5
What do you like best about ManageEngine Remote Access Plus?

1) It offers multiple system access from one console.

2) It offers wake up on lan features

3) It supports multiple OS platforms. You can take remote access from pc, laptop and even from mobile.

4) It supports both cloud as well as on-premise feature.

5) It also supports unattended remote access. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

No difficulties we faced with Manageengine Remote access plus so far. Review collected by and hosted on G2.com.

MP
Murugesh P.
Sr.systems Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"ServiceDesk Plus is easily deployable tool for remote access and control the IT systems."
4.5/5
What do you like best about ManageEngine Remote Access Plus?

1. The remote access activities are trackable which allows us to audit later for compliance purposes.

2. Wake-on-LAN helps us switch ON the system for troubleshooting when the end user is not available.

3. Remote printing is made simpler. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

Performance can still be improved. The speed depends on the bandwidth and mostly high bandwidth is essential to transfer large files to the remote system. The User Interface needs to be focused. Review collected by and hosted on G2.com.

SA
shahmeer A.
Principal Consultant
Accounting
Small-Business (50 or fewer emp.)
"Best tool to manage remotely"
4.5/5
What do you like best about ManageEngine Remote Access Plus?

It works in the cloud, is easy to deploy, user-friendly and has an intuitive interface. It enables one to access devices of different territories at once and manage them together or one by one. It allows one to monitor the remote device constantly to see what applications and programs are running there and complete information about processes and services. Full control on remote devices where the user can disable program(s), stop service(s), optimize memory, install applications with administrative rights, etc. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

In the case of remote installation, the agent requires additional code. Sometimes it got a little bit slower, particularly when need to rejoin. Sometimes copying from the source device and pasting to the remote device does not work. Troubleshooting is not straightforward if anything goes wrong. The find/ Search option may be improved. Review collected by and hosted on G2.com.

Aneesa C.
AC
Aneesa C.
Test Engineer
Small-Business (50 or fewer emp.)
"Best remote device management tool"
4.5/5
What do you like best about ManageEngine Remote Access Plus?

To access device in different regions together and manage the things in each device as I wish like together or one by one. The best part of the tool is time saving and the accessibility of devices that is too much helpful in this new normal remote work culture Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

The confirmation waiting from a disconnected or already lost device. Sometimes app installation and uninstallation taking time and the app update also taking time Review collected by and hosted on G2.com.

Jeff D.
JD
Jeff D.
Mid-Market (51-1000 emp.)
"Easy and straight forward Setup"
4/5
What do you like best about ManageEngine Remote Access Plus?

I love the terminal access, where you can directly ssh into a machine. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

I wish I could be able to clone a PC image with a agent installed, then have it refresh if hostname changes. Deploying an agent is more difficult. Review collected by and hosted on G2.com.

SM
sultan m.
IT Manager
Small-Business (50 or fewer emp.)
"it is more than remote control for support"
4.5/5
What do you like best about ManageEngine Remote Access Plus?

Task Manager

- While troubleshooting remote computers, it is a smart move to constantly monitor applications, processes, services, and start-up programs in the remote PC. With Remote Access Plus task manager, you can,

-Monitor and obtain complete information on processes and services running on any computer, including command line, CPU load, and the number of threads created.

-View, enable, or disable start-up programs.

-Remotely start/stop/kill services and also get to kill processes running in the network computers.

-Remotely change the service start-up type.

-View processes initiated by specific users.

-Balance CPU usage, optimize memory, and speed up your PC and Windows startup.

it is more than Remote Control for Support and the price of the product it is cost-effective Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

there is a delay to establish a session with an end-point.

if you install the agent without having a license it will not show in your portal under which status. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Acronis Remote Access Plus"
5/5
What do you like best about ManageEngine Remote Access Plus?

the fact that I can wake up PCs from the dashboard with just one click Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

for the moment nothing will be seen briefly Review collected by and hosted on G2.com.

DP
Dharmik P.
IT
Information Services
Mid-Market (51-1000 emp.)
"Resolve Remote User Issue"
5/5
What do you like best about ManageEngine Remote Access Plus?

Excellent for troubleshooting and simple to deploy. The utility is primarily used to set up a remote connection to each of these systems to troubleshoot issues, provide user support, and install third-party applications with administrative rights. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

Find and search option can be improved, and monitoring tools and equipment to improved as well. And as per my observation, there is some lack in user management tool. Review collected by and hosted on G2.com.

Michael T.
MT
Michael T.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unthinkable for MSP"
5/5
What do you like best about ManageEngine Remote Access Plus?

Many useful resources, and easy connection for MSPs Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Remote Access Plus?

Difficulty organizing computers by client and sectors Review collected by and hosted on G2.com.